WallyHome Temperature Controller User manual
Product Manual
Version 1.0
WELCOME TO
Wally allows you to monitor the moisture,
temperature and humidity levels throughout your
entire home. We are excited that you have
decided to protect your home with Wally.
These pieces are all you need to get started. If you wish to purchase additional
Hubs or sensors, visit www.wallyhome.com/buy.
YOUR WALLYHOM SYSTEM INCLUDES:
Hub x 1 Sensor x 6
Ethernet cord x 1 Power cord x 1
1
Compatibility:
Browsers: Internet Explorer 10+ and the most recent versions of Chrome, Firefox,
and Safari.
Mobile Operating Systems: Android 4.0.3 and up iOS 7.0 or later. Compatible with
iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.
To download the most recent version of your browser or mobile application, visit
www.wallyhome.com/support/downloads/
Requirements:
This Requirements Policy is part of the Terms of Use between you and SNUPI (the
“Terms”). Capitalized terms used in this Requirements Policy have the meaning
given in the Terms.
1. Wally is intended for indoor use only.
2. Wally should be used in temperatures ranging from 0°F to 140°F.
Prolonged exposure of Wally to extreme temperatures will degrade its
performance and lifespan.
3. Wally requires a working DSL/cable modem, or LAN-based, always-on,
high-speed Internet connection in your home that is positioned to communicate
reliably with the Wally devices. If your modem is not a modem/router
combination, you should install a router between your modem and your
computer, to share the Internet connection with your Wally Hub. Visit
www.wallyhome.com/support/ for a solution to limited access to Ethernet ports.
4. Wally requires that you establish an account at www.wallyhome.com/mywally
5. Some Wally functionality requires mobile clients, such as a supported
phone or tablet.
6. Wally requires an Ethernet connection to your router or other Internet
connection.
7. Wally must be connected directly to a 120v grounded wall outlet.
2
To Begin:
Open a web browser on your computer and go to
www.wallyhome.com/mywally.
Click on the “Create An Account” button.
Enter in your information and then continue by clicking the
“Create My Account” button.
Email
Password
Can't access your account?
Sign in
Welcome to Wally. Lets get started.
Create a Wally Account
Email
Retype Email
Password
Retype password
Mobile
Property Name
Suit or Apt
City
State Zip
All fields are required
Zip
Full Name
Address
Suit or Apt
City
State Zip
Same as mailing address
I accept the Terms of Use
Property Name
Address
Suit or Apt
City
State
Create My Account
3
Create An Account
Set Up Alert List
Add any additional contacts that you would like alerted should Wally detect a
hazard or conditions that require maintenance. You have the option to designate
contacts as “Primary” or “Emergency.”
SIGNOUT NEED HELP ?
Full Name
Mobile Phone
Set Up Alert List
Primary Contact Primary Emergency
Emergency Contact
Receives all Wally activity
alerts via text and email.
Receives only a text alert in
the case of an emergency.
Cancel Add Continue
Alert list
Contact 1
Type
Contact 2
Type
Contact 3
Type
SIGNOUT NEED HELP ?
Full Name
Email Address
Mobile Phone
Set Up Alert List
Primary Contact Primary Emergency
Emergency Contact
Receives all Wally activity
alerts via text and email.
Receives only a text alert in
the case of an emergency.
Cancel Add Continue
Alert list
Contact 1
Type
Contact 2
Type
Contact 3
Type
Primary contacts may be alerted via email, text, or push
notification for both emergencies and preventative care.
Emergency contacts will only receive text messages if a sensor
detects moisture. 4
Next, you will have the opportunity to “Plan Your Attack.” On this set-up page,
you will be able to designate where each sensor will go within your home. Simply
click on the icon of each area where you’d like to place a sensor and then use the
drop down menus to designate the floor and room for each sensor.
Simply click on a tile to
customize the specific
floor and room of the
chosen location.
Finish by clicking the
“Add to My Locations ”
button. This will add the
tile to the right column
titled “My Locations.”
Once you have added all six locations to "My Locations," click the “Continue”
button to finish planning your attack.
Plan of Attack
5
Now that you have planned your attack, connect your Hub to your router with the
orange Ethernet cord provided. Next, using the white power cord, plug the Hub
directly into an outlet. Important: Avoid using a power strip.
Before the Hub connects to the network, you may see a spinning orange
wheel indicating that connection is still in progress.
Note: It may take a couple
of minutes for the Hub to
connect to the network
and download updates.
Connect Your Hub
6
At this point, you may continue installation on a mobile device. If you
prefer not to move to a mobile device, simply press the button labeled
“Continue” and proceed as directed.
If you prefer to continue
on a mobile device,
please skip to page 11 to
learn how to access your
account on a mobile
device and continue
installing sensors.
Switch to mobile device?
To make placing your Wally sensors easier, you can switch to mobile device or download the Wally app to follow installation
instructions from anywhere in your home.
Using your phone or tablet, login to your account at
https://www.wallyhome.com/mywally/ to continue. OR
Click to continue installing with this device.
Cancel Continue
Need the Wally app?
Download below.
SIGNOUT NEED HELP ?
Once you have established your plan of attack and connected your Hub,
you will need to activate all of your sensors. Each grey tile represents an
inactive sensor on your dashboard.
Activate your Sensors
7
To activate a sensor,
click on the “Activate
This Sensor” link.
Once you click this
button, you will be
directed to the
“Activate a Sensor”
page.
Connected
Activate a sensor
for Dishwasher
To activate a sensor, press and hold the
button until the light turns off and then
realease. The sensor will flash quickly
for a minute.
Cancel
SIGNOUT NEED HELP ?
Once the sensor connects, you will hear a chime indicating that the
sensor has been detected by the Hub.
8
Press the button on the sensor so that the lighted ring
stays illuminated for one second and then continues to
flash in one-second intervals.
The screen will display an orange, spinning wheel while
the sensor connects to the Hub.
Place a Sensor
You will then be directed to a page that displays the recommended location
for the sensor. Once you place the sensor in the desired location, press the
“Continue” button to proceed to the next page.
9
Repeat steps on pages
7-9 for your remaining
sensors.
Dashboard
Once you have installed all sensors, you can view the overall health of your
home using your dashboard.
10
Wally iOS App
Once you've
downloaded the Wally
app, you will be
prompted to create an
account with personal
and property
information.
After creating your account,
you will "Plan Your Attack" by
choosing the appliances and
spaces you wish to monitor.
Sensor locations will appear
grey at this time because they
have not yet been activated.
To activate a sensor
from your dashboard,
tap the name of the
first sensor that you’d
like to place.
Installing With The iOS App
At this point, you can continue installation using the Wally app on a mobile device.
In order to proceed using your mobile device, visit the Apple Store or Google Play
store and download the Wally iOS App or Android App for your phone.
When the application launches, remember to accept push
notifications from Wally. This will allow you to be alerted of
significant changes detected in your home, such as a water
leak. Once you have accepted push notifications, the app
will prompt you to log into the account that you have
recently created on the Wally web app.
11
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2:38 PM 96%
Wally iOS App
Press the button on the sensor so
that the lighted ring stays
illuminated for one second and
then continues to flash in
one-second intervals.
While the sensor attempts to
connect to the Hub, the mobile
dashboard screen will display a
“spinner” to let you know that the
sensor is attempting connection.
Once the sensor connects, a
chime will sound and the page
will advance.
An animation will display how
best to place the sensor in the
desired location.
A steadily blinking label saying
“Wally Sensor Activated”
appears on the top to confirm
that the button press triggered
a successful activation of the
sensor.
After placing the sensor, press
“Done” on your mobile device.
You will be returned to your
dashboard screen.
12
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The sensor you have just activated
will appear under the “Active
Sensors” banner on the dashboard.
The remaining sensors will remain
under the “Sensors To Activate”
banner.
The “Recent Activity” section will
display a message indicating which
sensor was just paired.
Repeat this process until all the
sensors have been activated.
Wally iOS App
Once all of your sensors have been
activated, you can tap on any one
of your active sensors to see the
“Sensor Detail” page.
This will display the humidity and
temperature readings of an
individual sensor. You can also set
the humidity and temperature
thresholds for the sensor.
13
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Wally Alerts
WallyHome has three levels of alerts to better reach you and those on your
contact list.
High-priority alerts:
Wally will send a high-priority alert should any of the following circumstances
be detected:
• One of your Wally sensors detects water.
Should this situation be detected, Wally will send a text message to your
primary and emergency contacts as well as an email and push notification to
the primary contact. These messages will be sent immediately and then
repeated after 5 minutes unless acknowledged by one of the contacts.
A contact can acknowledge an alert through a text message or by clicking on
the link sent via email. An alert acknowledgement will be sent to all contacts
(primary and emergency) in order to notify them of who accepted the alert. In
addition to notifications, an alert icon will appear in the dashboard. Once the
alert is acknowledged, the sensor will not be triggered again for 20 minutes.
14
2:38 PM 96%2:38 PM 96% 2:38 PM 96%
Wally Alerts
15
Medium-priority alert:
Wally will send a medium-priority alert should any of the following circumstances
be detected:
• A sensor reads temperature and humidity that is outside of your
established thresholds.
• Your Hub stops communicating with the sensors.
• Your Hub starts communicating with your sensors after being unresponsive.
• One of your Wally sensors has stopped communicating with the Hub.
• One of your Wally sensors begins communicating with the Hub after being
unresponsive.
• The Hub detects a Wally sensor button press.
• Movement of a Wally sensor is detected.
Should any of these situations be detected, Wally will send an email and a silent
push notification to all primary contacts. In addition, an alert icon will appear on
your dashboard.
2:38 PM 96%
High Thresholds:
Thresholds can fluctuate significantly. We recommend keeping the humidity
maximum set to 100% to limit false alarms. High humidity data will always be
collected and monitored for risk of mold.*
Alert Thresholds
Location and/or Temp Temp Humid Humid Notes
Appliance Min Max Min Max
Outdoor OFF OFF OFF OFF*
Any heated indoor 500F1000F30% OFF* Recommended range for
bathroom, bedroom, preventing freezing pipes based
etc. on indoor temperature
Attic 350F1200FOFF OFF* Freezing pipes, overheating attic
(can shorten life of shingles)
Crawlspace/Basement
350F1000F OFF OFF*
Garage 350F1000F OFF OFF*
Water heater 350F OFF OFF OFF* Freezing pipes
Under sinks 550F1000F OFF OFF*
Dishwasher, 500F1000F OFF OFF*
washing machine
Refrigerator 500F1000F OFF OFF*
Wine cellar 450F650F 55% 75%*
16
Hanging Your Hub
In order to hang your Hub on a wall, simply remove the back plate on the bottom
of the unit. Place a screw in your wall where you want to hang the Hub. Align the
screw with the key-shaped hole in the back of your Hub and mount the Hub on
the wall. Your Hub should be secure on the wall.
Federal Communications Commission (FCC)
Compliance Notice
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of FCC rules. Operation is subject to the
following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that
may cause undesired operation.
Change or modifications that are not expressly approved by the manufacturer
could void the user’s authority to operate the equipment. 17
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