Waterdrop LUCY Filter Carafe User manual

USER MANUAL

USER MANUAL
ENGLISH  UNITED KINGDOM
Welcome to the world of LUCY®
Thank you for choosing the LUCY®Filter Carafe as your new favourite water
filtration system. Find out more about the product and how to use your
LUCY®Filter Carafe. To ensure the best results from the LUCY®Filter Carafe,
please read and follow the manual as well as the safety warnings carefully.

Table of contents
1. About the LUCY®Filter Carafe
2. What’s inside?
3. Before you get started – Tips for using your LUCY®Filter Carafe
4. How to use
5. Filter performance of the LUCY®Filter Carafe
6. FAQs
7. Safety Warnings incl. disposal and warranty

1. About the LUCY®Filter Carafe
• The LUCY®Clarity Pad filters chlorine, as well as certain heavy metals, drug residues, and
oestrogens* and other coarse particles, like microplastic. It keeps healthy minerals like magnesium
and calcium in the water.
• Noticeably improves the taste and odour of tap water.
• 1 LUCY®Clarity Pad can replace approximately 240 plastic bottles (500 ml bottles) and reduce your
annual plastic waste.
• More sustainable than comparable filtering solutions thanks to minimised use of plastic and
recyclable packaging.
• The LUCY®Filter Carafe offers a very fast filtration process.
• Filtration performance tested according to European norms DIN EN 17093:2018 and DIN 10521:2009.
• Made in EU.
• A LUCY®Clarity Pad is made to last approx. 4 weeks or 120 L if used daily and can be replaced easily.
• Designed to fit all standard fridges.
*see chapter 5 for details.

2. What’s inside?
1. 1x Lid* that prevents spillage.
2. 1x Inner Cylinder* (850 ml) where
unfiltered water can be added.
3. Glass Carafe (2 L) made from high-
quality, robust borosilicate glass
– made in EU.
4. 1x LUCY®Clarity Pad made from
activated carbon fibres including
an innovative ion exchange
technology (patented and
manufactured in Japan).
5. 1x Filter Holder* that keeps
LUCY®Clarity Pad in place for an
effective filtration process.
* BPA-free and made in Austria
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2
3
4
5

• Wash your hands with soap and water before inserting the filter pad to avoid contamination.
• Only use with cold tap water (do not use hot or carbonated water).
• Replace the Clarity Pad®after filtering 120 L of tap water (approximately every 4 weeks)
• Don’t use waterdrop®Microdrinks, Microtea, Microenergy or other water enhancers in the
LUCY®Filter Carafe as it will contaminate the Clarity Pad and make it unusable. Only use tap water.
• Do not store water in the LUCY Filter Carafe when it is not in use so that the Clarity Pad can dry in
between uses. Store the filtered water in the Carafe in the refrigerator.
• If the water remains in the Carafe for more than 24 hours, it should be poured away. If you do not use
the Filter Carafe for more than two weeks, we recommend replacing the LUCY®Clarity Pad.
• Ideally wash all parts with mild washing detergents, without abrasive cleaners, by hand at max 50°C.
Do not use the hard side of sponges as they scratch the surface of the plastic parts.
• Dispose of the LUCY®Clarity Pad in the residual waste.
• Do not remove the LUCY®Clarity Pad from the holder during its lifetime. If you replace the Clarity Pad
at the end of its life, wash the holder thoroughly.
If you want to purchase a new LUCY®Clarity Pad visit
go.waterdrop.com/clarity-pad or scan this QR code with your phone.
Please find a detailed description of how to use the LUCY®Filter Carafe in chapter 4.
Tips for using your LUCY®Filter Carafe
3. Before you get started

4. How to use the LUCY®Filter Carafe
Unpack the LUCY® Filter Carafe carefully and remove the Filter Holder
from the bottom of the Inner Cylinder.
STEP 1
Wash all the individual parts thoroughly with mild detergents and warm
water to remove potential production residues. Don’t use the abrasive side
of a sponge as it might scratch the material.
STEP 2
Wash your hands thoroughly with soap and water. Unpack the enclosed
LUCY®Clarity Pad carefully.
STEP 3
Place the LUCY®Clarity Pad into the Filter Holder. The Clarity Pad is
fragile, please handle with care.
STEP 4

STEP 5
Attach the Filter Holder to the bottom of the Inner Cylinder by pressing and
twisting the holder at the same time until it snaps into place.
Insert the Inner Cylinder into the Glass Carafe. Make sure that the little
arrow on the rim points to the centre of the spout.
STEP 6
To activate the LUCY®Clarity Pad, fill the Carafe with cold tap water to
start the filtration process. Repeat and discard the first two Carafes of
filtered water (at least 2 L). The LUCY®Filter Carafe is now ready for use!
STEP 7
For a video tutorial scan QR code or type in the link directly.
go.waterdrop.com/filter-carafe-instructions

5. Filter performance of the LUCY® Filter Carafe
The following substances can be filtered acc. to European norms DIN EN 17093:2018 and DIN
10521:2009. The tests were conducted by the accredited laboratory Eurofins with 4L per day.
Full report here: go.waterdrop.com/clarity-pad-performance
Valid for the following models: LUCY®Clarity Pad 7 mm (as sold in Europe).
Tested service capacity is 120 L. The tested service flow rate is 4 L per day.
Operating temperature is 4°-30°C.
Storage temperature is 0°-50°C.
Tap water temperature is 4°-20° C.
Filtration performance
Substance Norm req. 60L 90L 120L
Lead
Copper
> 90 % (EN DIN 17093 : 2018)
> 80 % (DIN 10521 : 2009)
> 99,9 %
> 97,5 %
> 99,9 %
> 94,0 %
> 99,9 %
> 90,1 %
Heavy metals
> 80% (EN DIN 17093 : 2018)
> 50% (EN DIN 17093 : 2018)
> 50% (EN DIN 17093 : 2018)
> 99,9 %
> 99,9 %
> 99,9 %
> 99,9 %
> 99,9 %
> 99,9 %
> 99,9 %
> 99,9 %
> 99,9 %
Chlorine
2, 4, 6 TCP
Geosmin
For taste and odour
EN DIN 17093 : 2018 > 99,9 % > 90,7 % > 91,9 %ß-Estradiol
Drug residues

Use only with potable tap water. Do not use with water that is microbiologically unsafe, or of unknown
quality, without adequate disinfection before or after use with the LUCY®Filter Carafe.
Testing was performed under laboratory conditions. Filter performance may vary based on local water
conditions. The contaminants or other substances removed or reduced by this water treatment system
are not necessarily present in your water.
6. Frequently asked questions and troubleshooting
QUESTIONS
What’s the main benefit of using this product?
If you want to improve the quality and taste and remove substances* from your tap water - it’s a perfect
product for you!
How do I get new LUCY®Clarity Pads?
You can order them on our website in packs of 3, 6 or 12.
Why is the LUCY®Filter Carafe sustainable?
The LUCY®Filter Carafe is designed to work for a longer period of time compared to other filtration
systems and makes the water reliably taste clean and fresh for you every day (when used as directed).
This means you don’t have to buy single-use bottled water from the supermarket anymore - avoiding
plastic waste in the process. And because you drink more water now, you work toward a healthier and
more sustainable lifestyle in the long run.
What cleans better: LUCY®Smart Cap or LUCY®Filter Carafe?
While the LUCY®Smart Cap deactivates up to 99.9999% of germs such as fungi and bacteria and can
be used on the go, the LUCY®Filter Carafe is a product to be used at home and filters heavy metals,
*See section 5 for more information

chlorine, drug residues, estrogens and microplastic particles. They have different purposes and can both
be good solutions to your journey towards clean tap water.
PROBLEMS
Why is the water running slowly?
The LUCY®Clarity Pad may be cloed and it is time to change the filter pad. Please replace the LUCY®
Clarity Pad immediately.
My filtered water suddenly tastes odd - why?
The Carafe is dirty, or the LUCY®Clarity Pad is not installed properly. It could also be time to change the
Clarity Pad. Please clean the Filter Carafe and install a new LUCY®Clarity Pad correctly into the Filter
Holder.
Can the LUCY®Clarity Pad filter limestone?
Limestone is formed from the calcium that is present in drinking water. Magnesium and calcium levels
are not affected by the filter. We filter the bad stuff out and keep the healthy minerals in the water.
I have little dark particles in my filtered water. What is the reason for this?
Due to the production process a slight abrasion of small carbon particles, noticeable as black particles,
can appear in your water, during the first filling process. We recommend flushing the water filter several
times or until the black particles disappear.

7. Safety Warnings and Instructions for the
LUCY®Filter Carafe
• As the person using the LUCY®Filter Carafe, you are responsible for reading and following the user
manual as well as the Safety Warnings and Safety Instructions for using the LUCY®Filter Carafe.
The complete and current versions of the user manual and the Safety Warnings and Safety
Instructions are available at all times online at www.waterdrop.com. For any further information,
please refer to our FAQs or contact the waterdrop®Support Team at [e-mail].
• Only use the LUCY®Filter Carafe in accordance with the user manual and the Safety Warnings and
Safety Instructions. Improper use of the LUCY®Filter Carafe can cause damage and injuries.
• IMPORTANT! Read the user manual and the Safety Warnings and Instructions carefully before
using the LUCY®Filter Carafe and make sure that you have understood them.
• The LUCY®Filter Carafe may only be used with LUCY®Clarity Pads. Filtration effectiveness has only
been tested with this type of filtration pad. Filtration effectiveness has not been tested with other
filter pads.
• Do not disassemble or open up the Filter Holder of the LUCY®Filter Carafe into its compounds. This
can cause a malfunction.
• Discontinue using the LUCY®Filter Carafe if damaged or modified. If the LUCY®Filter Carafe or
any of its components do not work or do not work as expected, stop using the LUCY®Filter Carafe
immediately.
• Store the LUCY®Filter Carafe in a dry, shady, and cool place. Do not expose it to direct sunlight.
• Only use the Carafe in a clean environment to avoid contamination, which is likely to cause bacteria
to multiply.
• Keep your LUCY®Filter Carafe away from heating elements, e.g. oven, coffee machine.
• Filtered water from the LUCY®Filter Carafe is intended for human consumption only for drinking
water purposes. Please consume it right after the filtration process.
• Replace the LUCY®Clarity Pad every 120 L, approximately 4 weeks assuming daily use of an average family.

• Ensure that you have a new LUCY®Clarity Pad ready for exchange. We recommend storing the LUCY®
Clarity Pads in their original packaging in a cool and dry place.
• Over the lifetime of a LUCY®Filter Carafe limescale might build-up on the product. We recommend
cleaning and descaling the LUCY®Filter Carafe on a regular basis with common household citric
acid-based descaling fluid. Abrasive cleaners should not be used – use only mild detergents. Make
sure to remove the LUCY®Clarity Pad first.
• Hand wash all parts of the filter Carafe with mild detergent at a maximum temperature of 50°C. Make
sure to remove the LUCY®Clarity Pad first.
• The LUCY®Filter Carafe must not be cleaned and/or used by children without supervision.
• Avoid any damage to the LUCY®Filter Carafe. Handle the LUCY®Filter Carafe with great care to avoid
damage to its components.
• Filter cold tap water only.
• Check the Clarity Pad regularly, if it is dirty it must be changed immediately.
• The LUCY®Filter Carafe must only be used with water qualified or properly tested to be safe to drink
(potable drinking water) according to applicable laws. Obey legal requirements or instructions from
relevant authorities for measures or treatment required to ensure or increase drinking water quality
when using the LUCY®Filter Carafe. If authorities instruct to boil water, water filtered from the
LUCY®Filter Carafe also must be boiled (and subsequently cool down before using it with the LUCY®
Filter Carafe). After a temporary boil water order or advisory is lifted by authorities, the LUCY®Filter
Carafe must be thoroughly cleaned and a new LUCY®Clarity Pad must be installed before use with
non-boiled water.
• If boiled water is recommended by a medical provider for certain groups of people (e.g. infants,
immunity-impaired people); this also applies to water filtered with the LUCY®Filter Carafe.
Irrespective of the water used, it is recommended to use utensils with stainless steel or kettles with
concealed elements to boil the water. In particular, people who are sensitive to nickel should use
appliances made of stainless steel or kettles with concealed elements to boil the water.
• Once you have installed a new LUCY®Clarity Pad, let at least 2 L of cold tap water run through the
Carafe. Discard the first 2 L of water, before drinking the filtered tap water from the Carafe.

• The LUCY®Clarity Pad is subject to variances. This can lead to a slight abrasion of small carbon
particles into your filtered water, noticeable as black bits. In case you observe carbon particles, we
recommend flushing the water filter several times or until the black bits disappear.
DISPOSAL
Ensure proper disposal of the LUCY®Filter Carafe in accordance with local regulations. The different
components of the LUCY®Filter Carafe might require different disposal methods.
Packaging of the Filter Carafe: Can be disposed of in the paper waste and is completely recyclable.
Packaging of the Clarity Pad: Can be disposed of in the waste paper and is completely recyclable.
LUCY®Clarity Pad: Must be disposed of in the residual waste.
Glass Carafe: Can be disposed of in the residual waste, or according to local recycling regulations.
Plastic parts: Can be disposed of in the residual waste, or according to local recycling regulations.
LIABILITY AND WARRANTY
Please note that waterdrop®cannot accept any liability on our part if you do not follow the given usage
instructions.