weBoost eqo User manual

Cell Phone Signal Booster
User Manual
NEED HELP? 866.294.1660support.weboost.com

Troubleshooting
Safety Guidelines
Frequently Asked Questions
Package Contents 1
2
11
9
8
7
6
6
3
Find Strongest Signal
Quick Installation
Antenna Expansion Kit
Signal Booster Specifications
Warranty
Index
5
Light Patterns

Package
Contents
This device may be operated ONLY in a fixed location for in-building
use. The signal booster unit is designed for use in an indoor,
temperature controlled environment ( < 150 degrees Fahrenheit)
!
CELL PHONE SIGNAL BOOSTER 1
Installation Instructions for the Following weBoost Signal Booster:
eqo™ 700 MHz Band 12/17 & 13
800 / 1900 (Excluding B25) AWS (1700 / 2100)
eqo
Booster
eqo
Antenna
Coax
Cable
Power
Supply
FCC ID: PWO460032 IC: 4726A-460032 Model# 460032 Product# U473020

CELL PHONE SIGNAL BOOSTER
2
Find the Strongest
Cellular Signal
Before you install your eqo signal booster, you must determine the location of the best
available cellular signal. This will help you maximize performance from your eqo booster.
Use any of the following methods to find the strongest signal in the room where the
booster will be installed.
Have your cell phone set to test mode so the numerical signal strength
can be read. This is more accurate than the bar indicator. Please note:
The lower the number the better the signal. Example: -80 is a stronger
signal than -105.
For help in finding the test mode for your phone please go to:
weboost.com/us/test-mode-instructions/
Check the bar indicator on your cell phone display and note where the
signal appears the strongest. Repeat your signal check several times,
moving each time to a dierent location. Remember each time you
move to a new location, your
phone may require up to 30 seconds to reset and display the new
reading.
(Note: cell phone bars are only an approximation of signal strength and vary
from phone to phone.)
-80dB

-90dB
Quick
Installation
1
3
Place the Antenna where you need to
boost your signal, at least 6 feet away from
the Booster. The Antenna can be mounted
on the wall.
Place your Booster in the area with the
strongest cell phone signal, as identified on
the previous page. The LED light should be
facing into the room.
6 ft.
2
Connect the supplied Coax Cable and
Power Supply on the side of the Booster.
Power Supply
Coax
Cable
CELL PHONE SIGNAL BOOSTER 3

4
5
Plug the Booster in. The light will blink
red and green for the first 10 seconds.
Connect the other end of the Coax Cable to
the Antenna.
Coax
Cable
A
A A A
BA
The booster and antenna
should face the same direction.
The booster and antenna should never face
each other, or be placed back to back. They
should be at least 6 feet away from each
other.
Placement Instructions
CELL PHONE SIGNAL BOOSTER
4
(QUICK INSTALLATION cont.)

eqo Booster
Product Number U473020
460032
PWO460032
4726A-460032
Connectors SMA-Female
Antenna Impedance 50 Ohms
Frequency
Model Number
FCC ID:
IC:
698-716 MHz, 729-756 MHz, 777-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHz
Passband Gain (nominal)
700 MHz
Band 12/17
61
700 MHz
Band 13
62
800 MHz
Band 5
62
1700/2100 MHz
Band 4
68
1900 MHz
Band 2
70
20 dB Bandwidth (MHz) 700 MHz
Band 12/17
700 MHz
Band13
800 MHz
Band 5
1700/2100 MHz
Band 4
1900 MHz
Band 2
Typical
Maximum
31.8
35.4
32.1
35.6
37.9
39.0
79.9
83.0
81.9
85.1
Power output for single cell
phone (Uplink) dBm
700 MHz
Band 12/17
700 MHz
Band 13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 2
23.94 24.19 23.49 24.55 23.61
Power output for single cell
phone (Downlink) dBm
700 MHz
Band 12/17
700 MHz
Band 13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 2
11.64 11.92 12.1 11.9 9.5
Power output for multiple
received channels (Uplink) dBm
No. Tones
Maximum Power
Maximum Power
700 MHz
Band 12/17
700 MHz
Band 13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 2
2 20.7 19.9 23.4 21.2 19.1
3 17.1 16.3 19.9 17.7 15.5
4 14.6 13.8 17.4 15.2 13.0
5 12.7 11.9 15.4 13.3 11.1
611.1 10.3 13.9 11.7 9.5
Power output for multiple
received channels
(Downlinklink) dBm
Maximum Power
No. Tones
700 MHz
Band 12/17
700 MHz
Band 13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 2
2 12.7 13.3 11.8 11.9 12.6
3 9.2 9.8 8.2 8.4 9.1
4 6.7 7.3 5.7 5.9 6.6
5 4.8 5.4 3.8 4.0 4.7
6 3.2 3.8 2.2 2.4 3.1
Noise Figure 5 dB nominal
Isolation > 110 dB
5V/2.5A
Power Requirements
IC Note #1: The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
Specifications
CELL PHONE SIGNAL BOOSTER 5

Antenna Expansion Kit
Outside Fixed
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster
cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will
amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized
frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal
is detected.
If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the
Signal Booser will automatically reduce the gain on that specific band.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations
when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially
where the output signal is re-radiated and can cause interference to adjacent band users. This power
reduction is to be by means of input power or gain reduction and not by an attenuator at the output of
the device.
Frequently Asked Questions
What hours can I contact customer support?
Why do I need to create distance between the booster and the antenna?
Customer Support can be reached from Monday through Sunday by calling
866.294.1660, or through our support site at support.weboost.com
Antennas connected to a booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to shut down to prevent damage. The best way to keep
these spheres of signal from overlapping is to maximize separation between the
Booster and Antenna. ALWAYS orient the Booster and Antenna as shown on page 5.
(SPECIFICATIONS cont.)
CELL PHONE SIGNAL BOOSTER
6
50 Ohm Outside Antenna Kit — Mini Mag
301126 w/ 12.5 RG174 cable - SMA

CELL PHONE SIGNAL BOOSTER 7
Warnings
Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices
must maintain at least six feet of separation distance from Inside Panel and Dome
antennas and at least four feet of separation distance from desktop and eqo
Antenna.
Use only the power supply provided in this package. Use of a non-weBoost
product may damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled
environment (less than 150 degrees Fahrenheit). It is not intended for use in attics
or similar locations subject to temperatures in excess of that range.
!
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and
have your provider’s consent. Most wireless providers consent to the use of signal
boosters. Some providers may not consent to the use of this device on their network.
If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for
calls served by using this device.
This device may be operated ONLY in a fixed location for in-building use.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the
authority to operate this equipment.
This is a CONSUMER device.

SOLID GREEN — This indicates that your booster is functioning properly and there
are no issues with installation.
BLINKING ORANGE, THEN SOLID GREEN — This is due to strong cell signals from
a nearby tower (which may not be from your carrier). This is a built in safety feature
that causes a band to reduce its power in order to prevent harmful interference
with a nearby cell tower. This may or may not aect your coverage area. If you are
already experiencing the desired signal boost, then no further adjustments are
necessary. If you are not experiencing the desired boost in coverage area then
refer to the Troubleshooting section.
SOLID ORANGE — This indicates one or more of the booster bands has shut o
due to strong signals, which caused your booster to overload. These strong cell
signals are from a nearby tower (which may not be from your carrier). This is a built
in safety feature that causes a band to shut o in order to prevent harmful
interference with a nearby cell tower. If you are already experiencing the desired
signal boost, then no further adjustments are necessary. If you are not experienc-
ing the desired boost in coverage area then refer to the Troubleshooting section.
CELL PHONE SIGNAL BOOSTER
8
Light Patterns
BLINKING RED, THEN SOLID GREEN — This indicates that one or more of the
booster bands has shut down due a feedback loop condition called oscillation.
This same condition causes the screeching sound when a public address system
microphone gets too close to a speaker. This is a built in safety feature that causes
the booster to reduce it’s power to prevent harmful interference with a nearby cell
tower. Refer to the Troubleshooting section.
SOLID RED — This is due to a feedback loop condition called oscillation. This
same condition causes the screeching sound when a public address system
microphone gets too close to a speaker. This is a built in safety feature that causes
a band to shut o to prevent harmful interference with a nearby cell tower.
Refer to the Troubleshooting section.

Troubleshooting
Fixing Blinking or Solid Orange
Lights
1. Unplug the Booster’s power supply from the power strip.
2. Redirect the booster antenna to point in another direction. Typically, we
recommend turning the booster 5-10 degrees at a time.
3. Plug power supply back into power strip.
4. Monitor the indicator lights on your booster. If, after 5 seconds of ‘power on’, a
solid or blinking orange light appears, repeat steps 1 through 4.
5. If the solid or blinking orange light persists, and you are not experiencing the
desired signal boost, more advanced troubleshooting may be necessary through
weBoost Customer Support (866.294.1660).
This section is only applicable if the booster is orange or blinking orange and
you are not experiencing the desired signal boost.
Fixing Blinking or Solid Red Issues
1. Unplug the Booster’s power supply from the power strip.
2. Relocate the booster and antenna further from each other. The objective is to
increase the separation distance between them, so that they will not create this
feedback condition discussed before.
This section is only applicable if the booster is red or blinking red and you are
not experiencing the desired signal boost.
CELL PHONE SIGNAL BOOSTER 9

Light O
3. Plug power supply back into power strip.
4. Monitor the indicator lights on your booster. If, after 5 seconds of ‘power on’, a
solid or blinking red light appears, repeat steps 1 through 4. Increase the separa-
tion distance until the condition is corrected and/or desired coverage area is
achieved. Note: Parallel separation of the two antennas typically requires a shorter
separation distance than perpendicular separation. If possible, try placing the
antenna directly in front of the location of the booster. A combination of vertical
and horizontal separation distance also works to prevent oscillation.
5. If you are having any diculties while testing or installing your booster, contact
our weBoost Customer Support team for assistance (866.294.1660).
If the eqo Signal Booster’s light is o, verify your surge protected power
strip has power.
NOTE: The Signal Booster can be reset by disconnecting and reconnecting
the power supply.
NEED HELP? 866.294.1660support.weboost.com
(TROUBLESHOOTING cont.)
After troubleshooting you must initiate a new power cycle by disconnecting and
then reconnecting power to the Booster.
ALWAYS disconnect and reconnect power from the wall adapter, NEVER from the
Booster.
CELL PHONE SIGNAL BOOSTER
10

Warranty
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning
the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weboost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters
or damages physical or electronic properties.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete and
accurate. However, no responsibility is assumed by weBoost for any business or
personal losses arising from its use, or for any infringements of patents or other rights
of third parties that may result from its use.
2 YEAR WARRANTY
NEED HELP? 866.294.1660support.weboost.com
CELL PHONE SIGNAL BOOSTER 11

Amplificateur de Signal Cellulaire
Guide de l'Utilisateur
VOUS AVEZ BESOIN D’AIDE?
866.294.1660support.weboost.com

Résolution des Problèmes
Consignes de Sécurité
Questions fréquemment posées
Contenu de l’Emballage 2
3
13
11
10
9
8
7
4
Trouver le Signal le plus Fort
Installation Rapide
Kit d’Expansion de l’Antenne
Caractéristiques de l’Amplificateur de Signal
Garantie
Index
6
Schémas de Lumière

Contenu de
l’Emballage
Ce dispositif doit être utilisé UNIQUEMENT à un emplacement fixe
dans un bâtiment. L’amplificateur de signal est conçu pour un usage
intérieur dans un environnement à température contrôlée (< 150
degrés Fahrenheit)
!
Instructions d’Installation pour l’Amplificateur de Signal weBoost
Suivant:
eqo™ 700 MHz Bandes 12 et 17
800 / 1900 (Ext. B25) AWS (1700 / 2100)
AMPLIFICATEUR DE SIGNAL CELLULAIRE
2
Amplificateur
de signal eqo
Antenne
eqo
Câble
coaxial
Bloc
d’alimentation
ID de la FCC: PWO460032 IC: 4726A-460032 Numéro de modèle: 460032
Numéro de produit: U473020

AMPLIFICATEUR DE SIGNAL CELLULAIRE 3
Trouver le Signal
le plus Fort
Avant d’installer votre amplificateur de signal eqo, vous devez déterminer
l’emplacement pour obtenir le meilleur signal cellulaire possible. Cela vous permet
de maximiser les performances de votre amplificateur eqo.
Utilisez l’une des méthodes suivantes pour trouver le signal le plus fort dans la
pièce où l’amplificateur sera installé.
Mettez votre appareil portable en mode test afin de pouvoir lire la
force du signal numérique. Cette méthode est plus précise que
l’indicateur à barres. Veuillez noter ce qui suit: Plus le chire est bas,
plus le signal est fort. Par exemple: -80 représente un signal plus fort
que -105.
Pour obtenir de l’aide sur le mode test pour votre téléphone,
reportez-vous au site:
weboost.com/us/test-mode-instructions/
Vérifiez les barres sur l’écran de votre téléphone cellulaire et
notez l’emplacement où le signal semble le plus fort. Répétez
ces étapes plusieurs fois en changeant d’emplacement chaque
fois. N’oubliez pas que chaque fois que vous changez
d’emplacement, le téléphone peut prendre jusqu’à 30 secondes
pour se réinitialiser et acher les nouvelles données.
(Remarque: Les barres qui s’achent sur le téléphone portable ne sont
qu’une approximation de la force du signal et varient d’un appareil à l’autre.)
-80dB

AMPLIFICATEUR DE SIGNAL CELLULAIRE
4
-90dB
Installation
Rapide
1
3
Placez l’antenne là où vous voulez amplifier
le signal, à au moins 1,8 m (6 pi) de
l’amplificateur.
L’antenne doit être installée sur le mur.
Placez votre amplificateur à l’endroit où le
signal est le plus fort, identifié selon les
instructions données à la page précédente. Le
voyant LED doit faire face à la pièce.
1,8 m
(6 pi)
2
Branchez le câble coaxial fourni et le bloc
d’alimentation sur le côté de l’amplificateur.
Bloc
d’alimentation
Câble
Coaxial

AMPLIFICATEUR DE SIGNAL CELLULAIRE 5
(INSTALLATION RAPIDE Suite.)
4
5
Branchez l’amplificateur. Le voyant clignote
rouge puis vert pendant 10 secondes.
Connectez l’autre extrêmité du câble coaxial à
l’antenne.
Câble
Coaxial
A
A A A
BA
L’amplificateur et l’antenne
doivent être orientés dans le
même sens.
L’amplificateur et l’antenne ne doivent jamais
être placés face à face ou dos à dos. Ils
doivent être séparés d’au moins 1,8 m (6 pi).
Instructions d’installation

AMPLIFICATEUR DE SIGNAL CELLULAIRE
6
61 62 62 68 70
Amplificateur de signal eqo
Numéro de produit U473020
460032
PWO460032
4726A-460032
Connecteurs Femelle SMA sur l’antenne intérieure / F-Femelle sur l’antenne extérieure
Impédance de l’antenne 50 Ohms
Fréquence
Numéro de modèle
ID de la FCC
IC
698-716 MHz, 729-756 MHz, 777-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHz
Gain de la bande passante
(nominal)
700 MHz
Bande 12/17
700 MHz
Bande 13
800 MHz
Bande 5
1700/2100 MHz
Bande 4
1900 MHz
Bande 2
Bande passante 20 dB (MHz) 700 MHz
Bande 12/17
700 MHz
Bande 13
800 MHz
Bande 5
1700/2100 MHz
Bande 4
1900 MHz
Bande 2
Typique
Maximale
31.8
35.4
32.1
35.6
37.9
39.0
79.9
83.0
81.9
85.1
Puissance de sortie pour un
seul téléphone portable
(liaison montante) dBm
700 MHz
Bande 12/17
700 MHz
Bande 13
800 MHz
Bande 5
1700 MHz
Bande 4
1900 MHz
Bande 2
23.94 24.19 23.49 24.55 23.61
Puissance de sortie pour un
seul téléphone portable
(liaison descendante) dBm
700 MHz
Bande 12/17
700 MHz
Bande 13
800 MHz
Bande 5
2100 MHz
Bande 4
1900 MHz
Bande 2
11.64 11.92 12.1 11.9 9.5
Puissance de sortie pour
plusieurs canaux reçus
(liaison montante) dBm
Nombre de tonalités
Puissance maximale
Puissance maximale
700 MHz
Bande 12/17
700 MHz
Bande 13
800 MHz
Bande 5
1700 MHz
Bande 4
1900 MHz
Bande 2
2 20.7 19.9 23.4 21.2 19.1
3 17.1 16.3 19.9 17.7 15.5
4 14.6 13.8 17.4 15.2 13.0
5 12.7 11.9 15.4 13.3 11.1
611.1 10.3 13.9 11.7 9.5
Puissance de sortie pour
plusieurs canaux reçus
(liaison descendante) dBm
Puissance maximale
Nombre de tonalités
700 MHz
Bande 12/17
700 MHz
Bande 13
800 MHz
Bande 5
2100 MHz
Bande 4
1900 MHz
Bande 2
2 12.7 13.3 11.8 11.9 12.6
3 9.2 9.8 8.2 8.4 9.1
4 6.7 7.3 5.7 5.9 6.6
5 4.8 5.4 3.8 4.0 4.7
6 3.2 3.8 2.2 2.4 3.1
Figure de bruit 5 dB nominal
Isolation > 110 dB
5V/2.5A
Exigences d’alimentation*
Remarque nº 1 IC: Le terme «IC» placé avant le numéro de certification radio signifie uniquement que les spécifications techniques d’Industrie
Canada ont été respectées.
*Obtenues avec un RFQ ou d’après les informations sur le test et la certification de l’amplificateur.
Caractéristiques