Welbilt MULTIPLEX BIC MA-8-2 Reference manual

Service Bulletin Subject: 3 Amp Breaker Tripping
SCOPE: ALL MULTIPLEX MODEL MA-8-2 BIC MANUAL FILL
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Document Number: MPX-154 July 26, 2019
MULTIPLEX
2100 FUTURE DR, SELLERSBURG, IN 47172
844-724-CARE
WWW.MULTIPLEXBEVERAGE.COM
TROUBLESHOOTING
nWARNING
TO AVOID SHOCK OR DAMAGE TO UNIT
DISCONNECT THE POWER SUPPLY!
,CAUTION
SHARP BLADES AND EDGES. WEAR PPE
(GLOVES AND GOGGLES) TO PREVENT INJURY.
NOTE: Breaker version may vary. (See Figure 1)
1. Check unit is:
• On a dedicated breaker.
• Plugged into a dedicated outlet.
• NOT plugged into a GFI outlet.
• Has correct voltage to shaver motor (See Figure 2)
• With a voltage meter set for DC voltage, insert
your leads into the black and white wires with
the connector still connected. Go into the
manager’s menu, service and then outputs.
Arrow down to shaver motor and turn on the
shaver motor. You will then be able to read the
voltage at the connector. You should have 120
volts DC +/- 10%.
2. Check the ice shaver blade for cracks, chips, and/or dull
edges. (See Figure 3)
NOTE: If ice shaver blade has unused side it can be
uninstalled, rotated 180 degrees and reinstalled to keep
machine operating. New blade will need to be ordered and
installed promptly.
3. Check the ice shaver blade screws to make sure they
are not backing out. (See Figure 4)
BAD GOOD
SYMPTOM
3 AMP breaker located on back of BIC Manual Fill continually tripping from overload.
FIGURE 2 - Check Shaver Motor Voltage
BACK VIEW
3 AMP Breaker
Push Button Rocker Switch
FIGURE 4 - Ice Shave Blade Screws
FIGURE 3 - Ice Shaver Blade
FIGURE 1 - Breaker Location and Versions

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Document Number: MPX-154 July 26, 2019
Subject: 3 Amp Breaker Tripping on BIC Manual Fill
4. Check ice bin screws to make sure they are not backing
out. (See Figure 5)
5. Check the bottom of the auger wheel to make sure
there is no scraping. (See Figure 6)
6. Check ice that is being used to fill ice bin (possibly too
thick, clumping together, not breaking apart in ice
maker, the wrong type of ice, etc.). Never use bagged
ice. (See Figure 7)
7. Check for foreign material both in and under the ice
bin (cell phones, keys, coffee beans, etc.). (See Figure 8)
8. Check the pillow block shaft in the ice bin to make sure
it is mounted firmly (not moving back and forth or side
to side). (See Figure 9)
FURTHER ACTIONS
Contact Welbilt KitchenCare if you have any questions or
concerns: 1-844-724-CARE (2273).
FIGURE 5 - Ice Bin Screws
FIGURE 6 - Auger Wheel
FIGURE 8 - Foreign Material
FIGURE 7 - Check Ice
FIGURE 9 - Pillow Block Shaft