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1. Introduction
1.1. Welcome
Thank you for buying your Well Straler gas heater! We are glad to have you as a customer. With this quality product
you will enjoy the cosy warmth and unique flame dance for many years.
Before using the heater, please read the instructions carefully and keep them in a safe place.
Installation must be carried out by a suitably qualified gas technician in accordance with the gas safety regulations
that are currently in effect. Make sure that you get informed by your technician about how to use, operate and
maintain your appliance. Every appliance has been tested, carefully adjusted and sealed in the factory in accordance
with I2H or I3B/P category. The warranty will only be valid if the service has been completed by a competent person
(according the gas safety regulations in force). Failure to install the fire correctly could lead to prosecution.
The appliance is covered with a heat-resistant surface coating. During the first few hours of use, it is absolutely
normal that a harmless temporary odor is produced. This disappears after a short period. We advise you to let the
appliance work for a few hours in a well ventilated room.
1.2. Warranty
This product has a 2 year warranty counting from the date of installation, and this for manufacturing defects
only. The warranty is limited to a simple exchange of parts that are recognized as defective by our technical
department, and not giving cause by any means to further liability. Shipping costs and labor are not part of the
warranty and have to be paid by the user. Warranty will be invalidated if the appliance has been poorly
maintained, used in a wrong way, has been damaged in an accident or catastrophe of which the origin has no
connection with the appliance itself, or if service has been done by an unauthorized person. Delicate parts in
contact with fire like glass etc. are not covered by warranty. Complaints are only accepted when made through
a recognized dealer.
1.3. Security
1.3.1. Built-in safeties in the control system
The system operates on radio frequency signals that are sent by the transmitter (remote) to the receiver in the
appliance. We recommend that the transmitter always be located within the operating range (± 6 m).
To avoid unpleasant situations, the system has several built-in safety measures that alert the user when action is
needed.
1.3.2. Communication safety – transmitter/receiver
The transmitter has a communication safety function built into its software. It provides an extra margin of safety
when the appliance is in the THERMO or PROGRAM mode.
The communication safety is activated when the transmitter is moved beyond the maximum recommended
operating range, which is ± 6 m. It is also activated when batteries become weak or are removed from the
transmitter. The communication safety operates in the following manner (only in THERMO or PROGRAM mode):
The room temperature is measured every 2 minutes by the transmitter and compared against the SET temperature.
In addition to check these temperatures, the transmitter sends an RF signal to the receiver, signaling that the
transmitter is still in the operating range. Should the receiver NOT receive a transmitter signal every 2 minutes, the
IC software in the receiver will begin a 45 minutes countdown timing function (thermo-safety function).
If the receiver does not receive a signal from the transmitter during this 45 minutes period, the system will shut
down the appliance. The receiver will produce a series of rapid beeps for a period of 10 seconds, followed by a
single beep every 4 seconds until a transmitter signal is again received and the system is RESET.
To RESET the receiver: press the RESET button.
