WELLTECH WellGate 3232s User manual

WellGate 3232s
32 ports FXS Gateway
User Guide
Version: 1.0
Date: August 2016

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Contents
CH1 Introduction.................................................................................... 4
1-1 Physical Interface ............................................................................. 4
1-2 IP Network connection ..................................................................... 4
1-3 Front Panel: LED Indicators............................................................. 5
1-4 Rear Panel: Phone cable connection................................................. 6
1-5 QUICK SETUP ................................................................................ 9
CH2 Device Settings............................................................................. 15
2-1 Network Configuration................................................................... 15
2-2 Device Time Setting ....................................................................... 16
2-3 Device Advance Setting.................................................................. 18
2-4 User Login Setting.......................................................................... 18
2-5 Debug Settings................................................................................ 19
2-6 Event Notice ................................................................................... 20
2-7 Auto Provision................................................................................ 21
2-8 SNMP ............................................................................................. 22
CH3 VoIP Setting.................................................................................. 23
3-1 SIP parameters setting .................................................................... 23
3-2 Audio .............................................................................................. 24
3-3 Tone ................................................................................................ 26
3-4 NAT Traversal................................................................................. 27
CH4 VOIP Advance .............................................................................. 28
4-1 SIP .................................................................................................. 28
4-2 Audio .............................................................................................. 30
4-3 Ring ................................................................................................ 31
CH5 Dialing Plan................................................................................. 32
5-1 General............................................................................................ 32
5-2 Dialing Rule.................................................................................... 33
5-3 Digit Manipulation ......................................................................... 34
5-4 Phone Book..................................................................................... 35
CH6 TEL Setting................................................................................... 36
6-1 FXS line.......................................................................................... 37
6-2 SIP Proxy........................................................................................ 38
6-3 Caller ID ......................................................................................... 40

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6-4 Others.............................................................................................. 40
CH7 SIP Trunk...................................................................................... 42
7-1 Create SIP Trunk............................................................................. 43
CH8 Route Plan.................................................................................... 44
8-1 Create Route Plan........................................................................... 45
CH9 Status ............................................................................................ 46
9-1 Device Status .................................................................................. 47
9-2 Line Status...................................................................................... 47
9-3 SIP Trunk Status ............................................................................. 48
CH10 Maintenance............................................................................... 48
10-1 Firmware Update.......................................................................... 48
CH11 Logout......................................................................................... 49
Appendix A --- HTTP auto provision ................................................... 50
Appendix B --- SNMP.......................................................................... 52

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WellGate 3232s
CH1 Introduction
WellGate 3232s Telephony Gateway
WellGate 3232s is a 32 ports FXS SIP gateway which includes 1-WAN/1-LAN
(management port) with 10/100 base-T network environment. Field-proven
quality of Voice communication and Fax transmission over IP broadband
access network to makes WellGate 3232s to be an excellent solution for
various VoIP applications.
The core firmware and webpage configuration is consistent with both 4-port
FXS gateway (WellGate 2504) and 24-port FXS gateway (WellGate 2424S). So,
there is not any difficulty to use WellGate 3232s if you are already using
WellGate 2504, 2808 or WellGate 2424S. Besides, if you have established
HTTP provision to manage WellGate 2504, it should be able to manage this
device as well.
1-1 Physical Interface
Ethernet port (RJ-45, 10/100 base-T)
1-WAN port, for connect to router, ADSL modem (ATU-R), or switch
hub directly. Connect to SIP IP network.
1-LAN port, connect to computer to configure this gateway.
Telephony port with RJ45 socket (include 4-pair FXS port each).
Two sockets of RJ-21 Telecom Female connector for telephony port.
Each FXS port are tied in parallel at corresponding RJ45 and RJ21
connector
32 FXS ports to connect to analog phone
Reset button to return Factory Default setting
AC power input with auto range 100 to 240Vac 50/60Hz.
19-inch, 1U rack mount metal case chassis.
Status indicated LED
Indicates Power, Ethernet, Line, SIP and system status
1-2 IP Network connection
IPv4 (RFC 791)/IPV6 (RFC 2460)
IPv6 Auto Configuration (RFC 4862)
MAC Address (IEEE 802.3)

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Static IP
DHCP Client (RFC 2131) at WAN port
PPPoE at WAN port
DNS Client at WAN port
TCP/UDP (RFC 793/768)
RTP/RTCP (RFC 1889/1890)
IPV4 ICMP (RFC 792)/IPV6 ICMP (RFC 4443)
TFTP Client
VOIP VLAN Support (802.1q/802.1p)
HTTP/HTTPS Server
QoS Support
Support IPV4 only, IPV6 only or dual stack mode
1-3 Front Panel: LED Indicators
Figure 1-3-1 front panel of WellGate 3232s
LED
Description
Power
When AC power cable is connected and power switch is
ON, the LED will light up green.
Status
When the gateway is powered ON and is operated
normally, this LED keeps steady ON.
Ready
If one of 32 ports FXS isn’t registered successfully to a
Proxy, this LED will Flash.
Flash: At least one of 32 ports FXS doesn’t register
successfully.
ON: All FXS ports are registered successfully.
OFF: Peer to Peer mode or not configure properly.
WAN 10/100
speed, ACT
This will light up green when the gateway’s WAN port is
physically connected to the public internet. When data is
transmitted through this port, it will flash green.
The default IP of WAN port is 10.1.1.3.
LAN 10/100
speed, ACT
This will light up green when the gateway’s LAN port is
physically connected to a local network. When data is
transmitted through this port, it will flash green.
The default IP of LAN port is 192.168.123.123.
1 to 32
The status LED for FXS port 1-32. It will light up when the
connected phone is in busy, or when the connected phone
is engaged in a conversation. It will flash when there is an

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incoming ring to this FXS port.
Connector
Description
Power Switch
This is AC power input switch. When it was turned ON, the
LED will light up green.
WAN
Provide RJ-45 Ethernet 10/100BaseT connection. Connect
SIP IP network to WAN port in operation.
LAN
Provide RJ-45 Ethernet 10/100BaseT connection. Only
provide configuration to this gateway locally via
computer’s IE Web Browser.
Reset
Press this Reset switch and hold on at least 5 seconds will
force this gateway’
s configuration resume factory default
setting.
COM
RS-232 DB 9-pin male console cable connection. It is only
used for professional engineer to debug this gateway
according to instructions
from supplier/vendor.
Unauthorized access to this console port may damage and
crash boot code and can’t be resumed normal operation.
1-4 Rear Panel: Phone cable connection
Figure 1-4 rear panel for FXS cable connection
Socket
Description
1 – 8, RJ-45
There are 32 FXS 2-wire loop start telephone ports to
connect with analog telephone set. Each RJ-45 socket
consists of four-pair FXS ports. Here are eight sockets of
RJ-45 to support 32 ports FXS.
1 – 2, RJ-21
Telecom
Connector
Here are two sockets of RJ-21 female telecom connector
to provide 32 FXS ports. Each RJ-21 socket comprises 16
FXS ports.
AC electric Socket
Electric AC voltage input socket.
Each FXS port number is tied together in parallel with that in RJ-21. That means each
FXS port can be accessed via RJ45 socket or RJ-21 telecom connector.

Eight lines of each RJ45 socket are separated into four pairs of FXS line sequences.
RJ45 position
RJ45 lines definition
Four-pair FXS line sequences
FXS port number
Pin
Signal
UTP Colour
Analog Line Pair
1
1
TX+
White Orange
Tip 1
1St Pair
1
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
2
4
No Signal
Blue
Tip 3
3rd Pair
3
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
2
7
No Signal
White Brown
Tip 4
4th Pair
4
8
No Signal
Brown
Ring 4
2
1
TX+
White Orange
Tip 1
1St Pair
5
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
6
4
No Signal
Blue
Tip 3
3rd Pair
7
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
6
7
No Signal
White Brown
Tip 4
4th Pair
8
8
No Signal
Brown
Ring 4
3
1
TX+
White Orange
Tip 1
1St Pair
9
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
10
4
No Signal
Blue
Tip 3
3rd Pair
11
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
10
7
No Signal
White Brown
Tip 4
4th Pair
12
8
No Signal
Brown
Ring 4
4
1
TX+
White Orange
Tip 1
1St Pair
13
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
14
4
No Signal
Blue
Tip 3
3rd Pair
15
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
14
7
No Signal
White Brown
Tip 4
4th Pair
16
8
No Signal
Brown
Ring 4
5
1
TX+
White Orange
Tip 1
1St Pair
17
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
18
4
No Signal
Blue
Tip 3
3rd Pair
19
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
18
7
No Signal
White Brown
Tip 4
4th Pair
20
8
No Signal
Brown
Ring 4
6
1
TX+
White Orange
Tip 1
1St Pair
21
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
22
4
No Signal
Blue
Tip 3
3rd Pair
23
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
22
7
No Signal
White Brown
Tip 4
4th Pair
24
8
No Signal
Brown
Ring 4
7
1
TX+
White Orange
Tip 1
1St Pair
25
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
26
4
No Signal
Blue
Tip 3
3rd Pair
27
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
26
7
No Signal
White Brown
Tip 4
4th Pair
28
8
No Signal
Brown
Ring 4
8
1
TX+
White Orange
Tip 1
1St Pair
29
2
TX-
Orange
Ring 1
3
RX+
White Green
Tip 2
2nd Pair
30
4
No Signal
Blue
Tip 3
3rd Pair
31
5
No Signal
White Blue
Ring 3
6
RX-
Green
Ring 2
2nd Pair
30
7
No Signal
White Brown
Tip 4
4th Pair
32
8
No Signal
Brown
Ring 4

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If you have RJ-11 phone cable connect to RJ45 Phone socket as above table, you will access 3rd pair of
phone cable. For example, if you plug-in RJ-11 cable to position 1 RJ45 socket, you will access to FXS
port 3. If you plug-in RJ11 to position 4 RJ45 socket, you will access to FXS port 15.
RJ-21 Position 1
PIN
Line
FXS port
1
T1
1
2
R1
3
T2
2
4
R2
5
T3
3
6
R3
7
T4
4
8
R4
9
T5
5
10
R5
11
T6
6
12
R6
13
T7
7
14
R7
15
T8
8
16
R8
17
T9
9
18
R9
19
T10
10
20
R10
21
T11
11
22
R11
23
T4
12
24
R4
25
T1
13
26
R1
27
T2
14
28
R2
29
T3
15
30
R3
31
T4
16
32
R4
33
NA
NA
|
NA
50
NA
RJ-21 Position 2
PIN
Line
FXS port
1
T1
17
2
R1
3
T2
18
4
R2
5
T3
19
6
R3
7
T4
20
8
R4
9
T5
21
10
R5
11
T6
22
12
R6
13
T7
23
14
R7
15
T8
24
16
R8
17
T9
25
18
R9
19
T10
26
20
R10
21
T11
27
22
R11
23
T4
28
24
R4
25
T1
29
26
R1
27
T2
30
28
R2
29
T3
31
30
R3
31
T4
32
32
R4
33
NA
NA
|
NA
50
NA

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1-5 QUICK SETUP
Note:
Please use Windows IE 8.0 web browser or above version to
configure FXS gateway webpage setting. Welltech products
don’t support other Web Browser such as FireFox or Google
Chrome to configure. Otherwise, the configuration from
webpage can’t be saved successfully.
Login :
Setp1: Setup the administrative PC’s IP address to be the same as WellGate
3232s and connect the Ethernet cable into LAN port. Start IE8.0 (or later
version) to navigate Wellgate 3232s web management system by typing the
default URL which is http://192.168.123.123 (through LAN port) or
http://10.1.1.3 (through WAN port).The screen will display User Name and
Password (the default user ID is root and user password is root). (See figure
1-5-1 web access)
LAN port provides static IP address. If you want to use computer to configure
this gateway, your Computer need to set up Ethernet interface to static IP and
stay the same IP segment with LAN port. With factory default IP address of
LAN port at 192.168.123.123, please change your computer’s IP address to
192.168.123.100 to access this gateway.
Figure 1-5-1 web access
Step 2: After login, the screen shows the factory default setting at Home page
of WellGate 3232s. (See figure 1-5-2 Network configure-1)

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Figure 1-5-2 Network configure-1
Change Default IP Network:
Step 3: After successfully login to the system, you need to change the
network configuration. Click Device Setting --> Network to setup the SIP
service network interface at WAN port parameters. Enter the desire IP
address, subnet mask and default gateway or selected to “DHCP” or “PPPoE”.
Apply the change by clicking Apply button as figure (See Figure 1-5-3
Network configure-2).
Figure 1-5-3 Network configure-2
Note: if you change WAN port IP address to DHCP, and do not install DHCP
Server to WAN port, this gateway will restart every 60 seconds periodically.

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Change Default Time setting:
Step 4: When login the gateway by using the updated IP address, the next
step is to setup the system time zone. Click Device Setting --> Time to
setup the system. Enter the current SNTP server, time zone and daylight
saving parameters. Apply the change by clicking Apply button. (See figure
1-5-4 Time setting)
Figure 1-5-4 Time setting
Modify SIP Account Parameter:
Step 5: The next step is to add a SIP trunk for VoIP calling. Click (SIP trunk
and new )to create the required SIP trunk. Enter the trunk ID to 1 and enter
those SIP parameters.Apply the change by clicking Apply button. (See Figure
1-5-5 SIP Trunk).
Note: Please don’t delete sip trunk, even it is not used. Because of Route Plan
feature needs to use SIP Trunk.
Figure 1-5-5 SIP Trunk
Modify FXS SIP Settings: (WellGate 3232s only)
Step 6: Set up the SIP proxy server for FXS calling. For WellGate 3232s, all
FXS ports are using the same SIP proxy setting. If you need to use different
SIP proxy server, please use SIP trunk instead. Click TEL Settings -> SIP
Proxy to set up the dedicated FXS SIP proxy server. (See Figure 1-5-6 SIP
Proxy)

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Figure 1-5-6 SIP Proxy
Step 7: Setup each FXS line’s parameters by clicking the Line ID (1-32) from
TEL Settings -> FXS Line. Modify the SIP register information and apply it.
(See Figure 1-5-7 FXS Setting and Figure 1-5-8 Line setting.) Factory has
default FXS TEL number setting from 1001 to 1032 which is corresponding to
FXS port 1 to 32.
Figure 1-5-7 FXS Setting

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Double click FXS port (Line ID) to enter Modify Line Setting screen.
Figure 1-5-8 Line Setting
Soft Reset WellGate 3232s:
Step 8: After modify basic setting and click Apply button to save change. It is
necessary to reset WellGate 3232s to enable setting. Click Maintenance ->
Maintenance -> Quick-Reset or Reboot to take effect. Save the changes
by clicking Apply button. (See Figure 1-5-9 Quick-Reset)
Figure 1-5-9 Quick-Reset
Check Wellgate 3232s Registered Status:
Step 9: After Quick-Reset or reboot.
Click Status -> SIP Trunk Status to check whether registered or not. (See
Figure 1-5-10 SIP Trunk Status)

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Figure 1-5-10 SIP Trunk Status
Click Line status to check whether registered or not. (Figure 1-5-11 Line
Status)
Figure 1-5-11 Line Status
Through the above settings, the WellGate 3232s should be able to do the
following feature:
1. The user can pick up the handset and hear dial tone. Call out and talk.
2. For VoIP incoming call to a dedicated FXS number, the called phone will ring
and can answer this call to talk.

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CH2 Device Settings
From this setting category, all devices related parameters can be found here.
2-1 Network Configuration
> Network
Figure 2-1 network setting
Parameter Description:
WAN Setting:
Network Type: support “Fixed IP”;”DHCP”;”PPPoE”
IP Address:IP address
Default Gateway: Default gateway
DHCP Tag (option 60): Enter Vendor class identifier
DHCP Tag (option 61): Enter Client identifier
DNS Server1: Primary DNS Server IP network
DNS Server2: Secondary DNS Server IP network
VoIP VLAN: To enable VoIP VLAN. When VoIP VLAN is enabled, the WAN
port can only be accessed via VLAN network. If it is required to
configure/access WellGate 3232s, please use LAN port instead.
VoIP VLAN ID(2-4096): VLAN ID Used
Note: the default WAN IP address is 10.1.1.3.
LAN Setting:
IP Address:IP address (please set to 192.168.x.x if your WAN port is

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using 10.x.x.x IP segment, it have to use different network segment
between WAN and LAN port).
Netmask: IP network subnet mask
DDNS (DynDNS) dynamic DNS Setting:
DDNS (DynDNS): enable or disable dynamic DNS feature.
Domain Name: input your Domain Name
User Name: input your user name
Password: input your password
2-2 Device Time Setting
WellGate 3232s support SNTP with time zone and daylight saving.
Device Setting -> Time
Figure 2-2 Time setting
Parameter Description:
Current Time:To display current date and time.
NTP Time Server: SNTP time server IP address.
NTP Refresh Interval (sec):The frequency to synchronize NTP server
in seconds.
Time Zone: The time-zone (GMT) Wellgate 3232s is located.
Standard: Use a predefined standard time zone
Customize: Use a user defined time zone
Daylight Saving: Auto adjusted daylight saving timer or not
Daylight Bias: The offset added to the Bias when the time zone is in
daylight saving time
Daylight Start: The date that a time zone enters daylight time
Month: 01 to 12
Week Day: Sunday to Saturday

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Apply Week (Day:01 to 05, Specifies the occurrence of day in the
month; 01 = First occurrence of day, 02 = Second occurrence of
day, ...and 05 = Last occurrence of day)
Hour: 00 to 23
Standard Start: The date that a time zone enters daylight time
Month: 01 to 12
Week Day: Sunday to Saturday
Apply Week (Day:01 to 05, Specifies the occurrence of day in the
month; 01 = First occurrence of day, 02 = Second occurrence of
day, ...and 05 = Last occurrence of day)
Hour: 00 to 23

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2-3 Device Advance Setting
> Advance
Figure 2-3 Advance setting
Parameter Description:
HTTP Service:The Administrator Web service port (the default is 80)
HTTPS Service: The https web service port (the default is 443)
Telnet Service:The telnet service port (the default is 23)
Firewall:
Enable: The gateway can be accessed by the ports which are used in
VoIP call only. For example, the SIP signal, SIP port, RTP, HTTP,
HTTPS and Telnet ports.
Disable: There are not any restrictions on ports to access this
gateway.
2-4 User Login Setting
Three levels of users can be used, administrator, supervisor, user. Each level of
users have different authorities to access webpage configuration.
>User Login

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Figure 2-4 user login setting
Parameter Description:
Administrator: The administrator level user which has full access of
WellGate 3232s.
Supervisor: The supervisor level user which has limited administrative
access right.
User: The user access right which only allows to set some user related
features.
User ID: Login User ID
Password: Login Password
Confirm Password: Confirm new password again
Language: The web page language used when the account login.
2-5 Debug Settings
WellGate 3232s provides the real time debug via syslog or through telnet interface. It
generates the debug information based on debug level and modules. Since the
generating debug consumes a lot of system resources, Please turn on this feature only
during debug period and under supplier/distributor engineer’s instruction.
Debug

20
Figure 2-5 Debug setting
Parameter Description:
SYSLOG: Enable or disable to send system information to SYSLOGD
server or not.
Check for start from Any Time: Always Send: Always send syslog or
only during a specified time range.
Syslog Start (YYYY/MM/DD HH:MM): Always Send: Always send
syslog or only during a specified time range.
Syslog Stop (YYYY/MM/DD HH:MM): The syslog stop sending time.
Syslog Server: Syslog server IP address.
Syslog Port: syslog server service port (default is 514)
DSP Debug:Enable or disable to send DSP information to capture log.
DSP Capture server: Syslog capture server IP address.
DSP Capture port: syslog capture server service port (default is
52000).
2-6 Event Notice
WellGate 3232s will send Syslog Event Notice when it has the following cases:
1. Register failed or re-registered.
2. Ethernet reconnected.
3. System started.
Figure 2-6 Event notice setting