Wherify Wherifone G500 Series User manual

WHERIFONE™
G500 Series (G550/G560)
User Guide

My Wherifone Information
To access the Wherify Global Location Service Center on the Web:
http://www.wherify.com
To access the Global Location Service Center by phone:
1-877-WHERIFY (943-7439)
Wherifone ID:
Primary Contact:
IMEI Number:
S/N Number:
User ID:
Password:
(Chosen by you at time of activation)
Key Phrase:
(Chosen by you at time of activation)
Secondary Contact:
G500 Series (G550/G560)
WHERIFONE™
User Guide

i
Table of Contents
My Wherifone Information . . . . . . . . . . . . . . . . . inside front cover
Part One—The Wherifone™ G500 Series
GPS Locator Phone
Your Wherifone G500 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
How It Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The System Behind the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . 8
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 1: Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 2: Insert your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . 11
Step 4: Activating Your Account . . . . . . . . . . . . . . . . . . . . . 12
Getting to Know Your Wherifone G500 Series
GPS Locator Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Main Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ring Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Battery Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Wherifone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning On the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Off the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . . 18
Emergency Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Menu Operations and Selections . . . . . . . . . . . . . . . . . . . . . 21
Setting Ring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting Phone Volume and Activating
the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . 25
Keypad Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Ring/Vibrate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adjust Screen Contrast . . . . . . . . . . . . . . . . . . . . . . . . . 28
Set Backlight Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Please read this user guide, including its Safety Information and Warnings
section, prior to using your Wherifone G500 Series GPS locator phone and
the Wherify location services. Please keep a copy of this user guide for your
future reference.
© Wherify Wireless, Inc. 2005. All rights reserved.
Software, Web Content and User Guide Restrictions. Laws in the United
States of America and other countries provide Wherify Wireless, Inc. with
certain exclusive rights with respect to this user guide, the web pages made
available by Wherify Wireless, Inc., the contents of this user guide and such
web pages, and the software and firmware provided on your Wherifone
device. Such rights include copyright, trade secret, and other applicable
intellectual property and proprietary rights. Accordingly, no portion of this
user guide or such web pages, or any derivative of this guide or such web
pages, may be reproduced, distributed, or transmitted, and no derivative
(including translations) may be created, without the prior written agree-
ment of Wherify Wireless, Inc. Similarly, no portion of the software or
firmware provided with your Wherifone device, or any derivative of such
software or firmware, may be reproduced, distributed, or transmitted, and
no derivative may be created, without the prior written agreement of
Wherify Wireless, Inc. The software and firmware provided on your
Wherifone device, and the trade secrets therein, shall not be used except
on the Wherifone device on which such software was installed at the time
of distribution, and such software, firmware, and trade secrets shall not be
altered, disassembled, de-compiled, interrogated, translated, transmitted,
decoded, or otherwise reverse engineered in any manner.
No Licenses. No purchase, transmission or distribution of products, docu-
mentation or services of Wherify Wireless, Inc. shall be considered to grant
any license, whether express, implied, or otherwise, under any patent,
copyright, trademark, trade secret or other intellectual property or propri-
etary right of Wherify Wireless, Inc. or its suppliers and licensors. ALL SUCH
RIGHTS ARE RESERVED EXCLUSIVELY TO WHERIFY WIRELESS, INC. AND ITS
SUPPLIERS AND LICENSORS.
WHERIFY, WHERIFONE and the W logo are among the registered and
unregistered trademarks of Wherify Wireless, Inc. in the United States and
other jurisdictions.

iii
ii
Device Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Set Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Message Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
IMEI Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Reset to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . 32
Performing a Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
How to Perform a “Remote” Locate Via the Internet . . . . . 33
How to Perform a “Local” Locate Directly from
the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Making Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Program the Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Receive, Make, and End Calls . . . . . . . . . . . . . . . . . . . . . . . . 35
Part Two—Wherify Global Location Services
The Wherify Global Location Service Center . . . . . . . . . . . . . . . . 38
Connecting to the Wherify Global Location Service Center
via Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting to the Wherify Global Location Service Center
via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Main Menu Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Locator Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Locator Functions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Set Up Breadcrumb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Program Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Display History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing and Managing Location Information . . . . . . . . . . 50
Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Manage Account Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Subscriber Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Edit Security Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Edit Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
LIMITED WARRANTIES;
LIABILITY AND WARRANTY DISCLAIMERS . . . . . . . . . . . . . . . . . . 58
PROCEDURES TO OBTAIN REPAIR SERVICE . . . . . . . . . . . . . . . . . 60
Safety Information and Warnings . . . . . . . . . . . . . . . . . . . . . . . . 62
FCC Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

iv 1
Part One
The Wherifone™G500 Series
GPS Locator Phone
HOW TO OBTAIN SUPPORT
If you have any difficulty understanding or using your Wherifone
G550/G560 GPS locator phone or the location services provided by Wherify
Wireless, Inc. as described in this user guide, additional information may
be found at http://www.wherify.com. You may also email us at: customer-
[e-mail]; and call us at: 1-877-WHERIFY (1-877-943-7439). Support
for third party services and affiliate services are not the responsibility of
Wherify Wireless, Inc., and must be contacted directly for service support.
Troubleshooting Guide: The Wherify Web site, at http://www.wherify.com,
contains a Troubleshooting Guide discussing solutions to possible problems.
User Guide and Product Changes. This user guide is based on the production
version of the Wherify Wherifone G500 Series (G550/G560) phones. Software
changes may have occurred after this printing. Information in this user
guide may be changed by Wherify Wireless, Inc. from time to time in its sole
discretion, without notice. Additionally, Wherify Wireless, Inc. reserves the
right to at all times make any changes in its products and services, including
without limitation the Wherifone GPS locator phone and the Wherify
Wireless, Inc. locations services, in each case without notice and without any
obligation to provide updates and upgrades to you. Wherify’s web site may
have information regarding changes made by Wherify in its products and
services from time to time.
NOTE TO PARENTS AND GUARDIANS. If your Wherifone GPS locator phone
is to be used by an individual that is not a fully competent adult (e.g. some-
one in the beginning stages of Alzheimer’s, a child, or other special needs
condition) or other individual that has not read or may be unlikely to read
or understand this user guide, it is important that you carefully explain to
such individuals the features and operation of the Wherifone GPS locator
phone as described in this user guide, including confirming that they under-
stand and are able to use the Wherifone GPS locator phone and the func-
tionality and features of the phone; they understand the requirements and
limitations on its performance (including the circumstances and conditions
under which the location functionality and features will and will not work),
and they understand what to do in an emergency.
IT IS IMPORTANT THAT YOU READ ALL SAFETY WARNINGS, LIMITATIONS,
AND DISCLAIMERS IN THIS USER GUIDE PRIOR TO USING YOUR WHERIFONE
GPS LOCATOR PHONE AND THE WHERIFY LOCATION SERVICES.

32
1. SIM Card Holder: Pull out SIM card drawer and slide in your
SIM card until it snaps into place.
2. Dual Function—Volume Control and Navigation: Press these
buttons to control speakerphone volume. Press (+) to increase
volume or (-) to decrease volume. While in the Menu use
buttons to move to select desired feature.
3. Battery Strength Indicator: Indicates the percentage of charge
left in the battery.
4. Menu/OK Button: Use this button to scroll through menu
options AND to select features.
5. Dual Purpose Buttons—Scroll and Programmable Buttons:
While in the Menu, buttons 5and 3can be used to move the
cursor left or right to select the desired feature OR during
normal operation can be preprogrammed and used for
making a phone call.
6. Reset Button: DO NOT USE unless directed to by a Wherify
Customer Service Representative.
7. Charging Port: Plug in the AC power adaptor here to charge
battery.
8. Power Off/End Button: Press and release to hang up or
disconnect a call. Press and HOLD for five (5) seconds to turn
your Wherifone “OFF”.
9. Programmable Buttons 1 through 5: Press any numbered
button once to display a pre-programmed phone number;
then press the menu/OK button to dial that number. Or you
can press and hold a numbered key for four (4) seconds to
dial the selected number.
10. Cellular Phone Network Signal Strength Indicator: Indicates
the signal strength of the GSM network.
11
6
1
8
10 3
7
5
2
12
4
9
5
Your Wherifone G500 Series
Figure 1.1

4 5
The Wherifone G500 Series GPS Locator Phone
Congratulations on your purchase of the Wherifone GPS Locator
Phone. The Wherifone is the world’s smallest GSM/GPS Locator
Phone and provides a totally unique and affordable way for fami-
lies with pre-teens, seniors, or those with special medical needs, to
stay connected and in contact with each other. Wherify’s integra-
tion of digital cellular GSM technology with Global Positioning
System (GPS) technologies is designed to enable you to locate and
track the Wherifone GPS Locator Phone. Because Wherify’s tech-
nology is designed to improve location performance over conven-
tional GPS technology, locating and tracking the Wherifone G500
Series phone may be possible even when there is no direct line of
sight between the phone and the GPS satellites, such as when the
phone is being used in vehicles, homes and offices. Whether you
are at work, at home, or traveling, you can use the Internet or
any telephone to quickly and precisely identify the location of the
Wherifone.
Please read the entire User Guide to become familiar with
the Wherifone and how it works.
In order to use Wherify’s location technology, you will need the
following:
1. A GSM cellular account with Wherify Wireless, Inc., or
designated service provider;
2. Your Wherifone GPS locator phone;
3. A Wherify Wireless locations services account or a location
services account provided by a third party for the Wherifone
under authority of Wherify Wireless (each requires activation
in addition to your cellular account); and
4. Internet and/or telephone access (not provided by Wherify),
including (i) for Internet access, appropriate computer
11. Power On/Off Button: Hold this button down for 2 seconds to
power the unit “ON”or 4 seconds to power the unit “OFF.”
12. Speaker: Plays Ring Tones when phone rings. Also used to
listen to inbound caller during a conversation.
Other required equipment:
1. A Personal Computer with Internet account, or a standard
home/office phone or non-Wherify cellular phone (not included):
Once you have activated your account, your Wherifone is part
of location and emergency network. Use a computer with an
Internet account, or a phone, to access the network.
2. Global Location Service Center: The behind-the-scenes back-
bone of the location and emergency network (included after
account activation with Wherify).

76
equipment, software and an Internet account and (ii) for
telephone access, a home/office phone or other non-Wherify
cellular phone.
Later in this user guide, we will provide additional detail regard-
ing each of these portions of the system. But, to provide you with
an overview, you can better understand the general operation of
Wherify’s technology from the following figure.
Note
It is not possible to track or locate the Wherifone using the
location services or GPS satellites when it is not powered “ON.”
The Wherifone GPS locator phone is designed to obtain location
information using both GPS satellites and GSM cellular phone
towers, and to communicate with Wherify’s state-of-the-art auto-
mated Global Location Service Center over the GSM network in
order to make the location information available to you by tele-
phone and over the Internet. The Wherify Global Location Service
Center processes the location information it receives from the
Wherifone and makes it available to you via the secure Wherify
website in the form of map and aerial/satellite photography
showing the location of your G500 Series phone, or an approxi-
mate street address if you do not have internet access. The
Wherify service center is also backed by Wherify’s customer care
representatives to provide you with assistance.
Should GPS satellites be obscured or a GPS fix otherwise be
unavailable, the Wherify system will provide the approximate
position of a Wherifone by using location information taken from
the GSM network, such as the location of the serving cell phone
tower (Cell ID), where this information is made available to
Wherify. GSM network location information may also be used by
safety officials during an emergency 911 call to determine the
approximate position of the Wherifone user.
2. The Global Location
Service Center processes
your request and…
1. Request a
Locate on our
Web site or
over the phone.
5. Receive your
Location Report
on the Web site or
over the phone.
4. The Wherifone
uses GPS
satellites to
determine
its location.
3. …sends a
wireless
call to the
Locator.
System Overview
Figure 1.2

98
How It Works
You can locate the Wherifone in two easy ways:
1. Log onto the Internet at www.wherify.com (see page 42)
to view location information on street and aerial maps.
2. Call us at 1-877-WHERIFY (see page 38) to obtain a verbal
location report from a Wherify Customer Care representative.
We’ll map your loved-one’s location and give you a nearby/
approximate street address, typically in less than a minute.
An e-mail of the same information is also available.
The System Behind the Wherifone
The Wherifone works by combining Wherify’s patented location
technology with the United States Department of Defense’s
Global Positioning System (GPS) of satellites—plus the digital,
nationwide cellular networks.
We integrate all this into our state-of-the-art automated Global
Location Service Center—utilizing the same type of mainframe
computers used by banks, telephone companies and airlines, and
backed by Wherify’s Customer Care representatives standing by to
provide assistance when needed.
When you request a Locate either through our Web site at
www.wherify.com or over the phone at 1-877-WHERIFY (943-
7439), our Global Location Service Center contacts the Wherifone
with a silent signal via a nationwide GSM cellular network. The
Wherifone then zeros in on the closest GPS satellites orbiting the
Earth, determines its location, and reports its latitude and longi-
tude coordinates back to the Global Location Service Center.
Our Global Location Service Center processes those coordinates,
pinpoints them with advanced mapping software, and gives you
an approximate street address (if one is available) with your
Wherifone location plotted onto two types of maps: 1) Standard
online street maps and 2) a detailed high resolution photo map
(using either aerial or satellite imagery).
Setup
We make it easy for you to set up your Wherifone and your
accompanying account. YOU MUST FULLY COMPLETE THE
ACTIVATION PROCESS FOR YOUR WHERIFONE TO WORK.
Before you can use your Wherifone you need to:
Step 1: Fully charge the battery
Step 2: Insert the SIM card
Step 3: Turn on Your Wherifone
Step 4: Activate your account
Step 1: Charge the Battery
Before using your Wherifone, we recommend charging the bat-
tery for at least twelve hours (12) hours. After this charge time,
the battery icon should indicate that the phone is fully charged.
The battery must be fully charged before you can continue to
“Step 2: Insert the SIM Card”on page 11. Do not insert the SIM
Card until the battery has been fully charged.
Battery Strength: The battery icon on the LCD indicates the
charge state of the battery. The more filled-in the icon, the more
battery power is left in the Wherifone. If it indicates very low
power or less, your Wherifone may not be able to receive a
location request, take incoming phone calls, or make outgoing
phone calls.
Battery Charge Life: The Wherifone uses a miniaturized, built-in
rechargeable Lithium Ion Polymer battery. In order to maximize
battery life and reduce the risk of inoperable location and/or cel-
lular services in an emergency, we recommend that the battery be
charged whenever possible by plugging the Wherifone G500

1110
Series phone into its charger whenever an outlet is available, but
no less often than a full overnight charge each evening. You will
NOT harm the battery by leaving the G500 Series in the charger
for long periods of time, and it is NOT necessary to drain the bat-
tery before charging.
The length of time the phone will work on a charge varies
depending upon individual use, including factors such as signal
strength, GSM network coverage, GPS satellite positions, age of
the battery, length of time the phone is left on, time spent mak-
ing voice calls, whether or not functions are used that power on
the GPS receiver (e.g. location requests).
WARNING: Only use the Wherify battery charger that came
with the Wherifone to charge it. Do not use any other battery
charger. Other battery chargers may damage the battery and the
Wherifone, and may also be dangerous to anyone near the unit.
Step 2: Insert your SIM Card
When you register as a subscriber with Wherify or another GSM
network operator, you get a SIM (Subscriber Identity Module)
card. The SIM card contains a computer chip that keeps track of
your phone number, the services included in your subscription,
phonebook information, and other information.
To insert your SIM card, remove the SIM drawer on the top of the
phone and snap in your SIM card with the notched corner in the
top right and the GOLD pads facing forward. Please refer to the
photos below.
Note
The Wherifone requires a valid SIM Card to function. The SIM card
must be in the phone prior to activation. If you do not have a SIM
card the unit will not make or receive phone calls. The phone
must be off when you insert or extract the SIM card.
Figure 1.3
BATTERY LEVEL ICON
CHARGING IS REQUIRED
VERY LOW POWER (<20% OF BATTERY LIFE).
UNIT SHOULD BE CHARGED
LOW POWER (<40% OF BATTERY LIFE)
MEDIUM POWER (60% OF BATTERY LIFE)
MEDIUM HIGH (80% OF BATTERY LIFE)
FULLY CHARGED BATTERY

1312
Step 3: Turn On the Wherifone
The Wherifone must be ON to operate and to communicate infor-
mation about your location, to receive incoming phone calls, or
make outgoing phone calls. To turn on the Wherifone, press and
hold the Power button for 2 seconds.
To turn off your Wherifone, press and hold the Power button
for 4 seconds, OR; press and hold the Power Off/End button for
5 seconds.
Step 4: Activating Your Account
IMPORTANT: YOU MUST SIGN UP FOR WHERIFY SERVICE AND
ACTIVATE YOUR ACCOUNT TO USE YOUR WHERIFONE. Activation
gives you access to Wherify’s Global Location Service Center and
“links”your Wherifone to you.
Activating Your Account
To activate your account, you’ll need to select a Wherify service
plan for both your cellular and location services. You can get
information concerning the latest service plans made available by
Wherify where you purchased your Wherifone, on our Web site at
www.wherify.com or by calling 1-877-WHERIFY (1-877-943-7439).
You should choose the plan that’s right for you and that matches
how you intend to use your Wherifone GPS locator phone and the
location services.
Wherify provides service plans for both cellular phone service and
location services. The cellular and location services may or may
not be bundled together depending upon what Wherify elects to
make available at the time. All Wherify service plans are subject
to Wherify’s then most recent terms and conditions, published on
the Wherify web site, as being applicable to the particular service.
Wherify reserves the right to revise its plans, and its service terms
and conditions, at any time in its sole discretion without notice.
Additional Information for Account Activation
In addition to the required phone set up and plan selection
described above, you will be required to provide the following
information in order to activate your cellular and location service
accounts (to help speed up the activation process, we suggest you
write this information down before starting. You can use the “My
Wherifone Info”page, which is inside the front cover of this user
guide, to keep track of this information).
•The two serials numbers from the back of your Wherifone.
These numbers can also be found on your package, they are
called the IMEI and S/N. The IMEI is fifteen (15) characters in
length; and the S/N is eleven (11) characters in length.
•A security password you create for your account. The password
needs to be at least six (6) characters (up to twelve (12) charac-
ters is permitted). Characters can be any combination of num-
bers, symbols, or letters you choose.
•A key phrase you create to help you remember your password,
in case you forget it.
•Your credit card information: number and expiration date.
Once you have set up your phone, identified the desired Wherify
service plan and collected this information, you’re ready to activate!
At this point, simply go online to www.wherify.com and click the
Activate button, then follow the activation instructions and
prompts. If you do not have access to the Internet, call 1-877-
WHERIFY (1-877-943-7439) and a Wherify Customer Care repre-
sentative will help you activate your account.
Record your User ID and Phone Number: At the end of the activa-
tion process, you will be provided with two important numbers
that allow you to access your account:
•User ID—a 10-digit number (like a phone number) you will use

1514
with the Password you created to access secure Wherify
Services from our Web site.
•Phone Number—a 10-digit number (for the USA) used for
receiving incoming phone calls (including area code).
Please write these numbers in the “My Wherifone Info”page,
located inside the front cover of this guide. Please keep them in a
safe and confidential place.
Your Wherifone is now ready to use!
Getting to Know Your Wherifone G500
Series GPS Locator Phone
Main Display
Important information about the
status and features of the Wherifone
appear in the main display. There are
three types of displays on the
Wherifone:
Icon Display: The top icons show the vital Wherifone functions.
Scrolling Display: The middle line is scrolling text that indicates
carrier, locate, and other status information.
Message Display: The bottom line shows the date and time
during regular use.
Signal Strength
The number of bars in the Signal Strength icon indicates the
strength of the GSM network signal the Wherifone is receiving.
More bars mean a stronger GSM signal. The Wherifone uses the
GSM network for all communication activities: making calls,
receiving calls, receiving pages, receiving location requests, and
sending location reports to the Global Location Service Center.
If the signal strength is low or non-existent, your Wherifone may
not be able to receive a location request, send its location infor-
mation, or make incoming or outgoing phone calls.

17
Battery Level
The Battery Level icon shows the battery charge. The more filled
in the icon, the more battery power is left in the Wherifone. If
the Battery Power icon is empty, you may not be able to perform
locates, receive or send phone calls, or receive pages.
BATTERY LEVEL ICON
CHARGING IS REQUIRED
VERY LOW POWER (<20% OF BATTERY LIFE).
UNIT SHOULD BE CHARGED
LOW POWER (<40% OF BATTERY LIFE)
MEDIUM POWER (60% OF BATTERY LIFE)
MEDIUM HIGH (80% OF BATTERY LIFE)
FULLY CHARGED BATTERY
16
Ring Mode
The Ring Mode icon indicates that the Wherifone is set either to
“Ring Mode”or “Vibration Mode.”Set this mode using the Menu
function. In Ring Mode the Wherifone will alert the user to an
incoming call via the ringtone selected by the user. When the
phone is in Vibration Mode the phone will vibrate to alert the
user to an incoming call.
Lock
The Lock icon indicates that the Wherifone keypad is locked. The
Lock icon will only appear when the keypad has been locked
using the Menu function. If the keypad is locked you may tem-
porarily unlock it by holding down on the menu/OK button for
three seconds. The keypad will automatically re-lock one minute
after you’ve completed your call or locate. The 911 button will
work even if the keypad is locked.
GSM NETWORK SIGNAL STRENGTH ICON
NO BARS NO SIGNAL ON GSM NETWORK
ONE BAR VERY LOW OR WEAK SIGNAL ON THE GSM
NETWORK
TWO BARS LOW SIGNAL ON THE GSM NETWORK
THREE BARS MEDIUM SIGNAL ON THE GSM NETWORK
FOUR BARS MEDIUM HIGH SIGNAL ON THE GSM NETWORK
FIVE BARS HIGH SIGNAL ON THE GSM NETWORK

1918
Emergency Requests
In the event of an emergency, you can dial 911directly from the
Wherifone. Button 5has been set at the factory as the default
Emergency button for making 911 calls. The phone will always
have an emergency 911 calling ability through this button, with
or without a valid SIM card.
To send an emergency request from the Wherifone: Press button 5
and hold for four (4) seconds to access the Emergency number (911).
After validating the emergency request with the user or a desig-
nated contact, the Emergency Operator can dispatch the request
to the nearest Public Safety Answering Point (PSAP) 911 operator.
The proper emergency authority can then be sent to the user’s
location.
Note
Emergency Operators must be able to validate the emergency
before the Emergency Providers (Police, Fire Department,
Ambulance, etc.) are dispatched to
your location.
The current release of the Wherifone
G500 Series cannot do a simultaneous
GPS locate and voice call. In case of a
911 emergency call, GSM network loca-
tion information (such as the location
Emergency/911 Request: Press button 5
and hold for 4 seconds to initiate a 911
Emergency Request.*
Figure 1.5
Using the Wherifone:
Your Wherifone has the ability to communicate your location
whenever it is powered on, within the range of the GSM and GPS
signals, and a Location Report is requested either online at
www.wherify.com or 1-877-WHERIFY (943-1769), or by requesting
a locate directly from the Wherifone.
Turning On the Wherifone
The Wherifone must be ON to operate and to communicate infor-
mation about your location, to receive incoming phone calls, or
make outgoing phone calls. To turn on the Wherifone, press and
hold the Power button for 2 seconds.
Turning Off the Wherifone
You should turn off your Wherifone if you will not be using it for
an extended period of time. Just like a cellular phone, you MUST
turn the Wherifone off when you are traveling on any commercial
airplane.
When you turn off the Wherifone, all
locating and phone call functions are
suspended.
To turn off the Wherifone:
1. Press and hold the Power button
for 4 seconds, OR;
2. Press and hold the Power Off/End
button for 5 seconds.
Power button
Power Off/End button
Figure 1.4

2120
Changing Phone Settings
You may change your Wherifone default settings through the
main Menu, including Ring Tones, Volume Level, Ring Tone
Volume, Display Contrast/Level, Keyboard Lock, Ring/Vibrate
Function, and Backlight Timer.
To access the Menu, press the menu/OK button, and hold it down
for two seconds. Once in the Menu, you may scroll to the feature
you wish to set by using the 3button to scroll to the right, and
the 5button to scroll to the left. You may also use the volume
buttons to scroll between menu items. The “+”button will scroll
your selection to the right, and the “-”button will scroll your
selection to the left.
Once you have scrolled to the menu icon you wish to select, press
the menu/OK button. Your selection will be set, and you will be
returned to the main display. To cancel your selection and quit the
Menu function, press the Power Off/End button and you will be
returned to the main display.
Menu Operations and Selections
•Enter menu: push menu/OK and hold for 2 seconds
•Scroll menu: use 5and 3, or “+”and “-”
•Select icon: press menu/OK
•Cancel selection: press Power Off/End
•Return to main display: press Power Off/End
•Accept incoming calls while in the menu: press menu/OK
button to connect to the call
of the serving cell phone tower) may be used to determine the
approximate location of the caller by emergency authorities.
Wherify may offer subscribers the opportunity to subscribe to
managed emergency services through qualified partners that
would be able to manage an emergency call such that the caller’s
position could be determined using GPS. If the GPS satellites are
obscured during this process, and GPS coordinates are not avail-
able, where a GSM signal and network location information are
available, the GSM network location information will be used
determine the approximate location of the caller.

2322
Setting Ring Tones
Your Wherifone comes with a choice of seven (7) different Ring
Tones. To set your Ring Tone, enter the Menu by pressing the
menu/OK button. Then scroll to and select the Ring Tones icon.
Once you are in the Ring Tone menu you may select one of seven
Ring Tones by scrolling through them using the number 3and 5
buttons, or the “+”and “-”volume buttons. Pressing the
menu/OK button will set your Ring Tone.
Scroll Menu
with 5 and 3,
or “+”and “-”
Enter Menu with
menu/OK held for
2 seconds
Select icon with
menu/OK button
Figure 1.6
Icon Description
Main Menu Ring Tone Selection
Submenu Ring Tone 1
Ring Tone 2
Ring Tone 3 (default)
Ring Tone 4
Ring Tone 5
Ring Tone 6
Ring Tone 7

2524
Setting Ringer Volume
To set your Ringer Volume, enter the Menu by pressing the
menu/OK button. Then scroll to and select the Ringer Volume
icon. The volume level of the Ringer is shown by the number of
bars in the icon. More bars means a higher volume. Adjust the
volume level by scrolling through them using the number 3and 5
buttons, or the “+”and “-”volume buttons. Pressing the
menu/OK button will set your Phone Volume.
Setting Phone Volume and Activating the Speakerphone
To set your Phone Volume or activate your Speakerphone, enter
the Menu by pressing the menu/OK button. Then scroll to and
select the Phone Volume icon. The volume level of your Wherifone
is represented by the number of bars in the icon. More bars means
a higher volume. The Speakerphone will start functioning at vol-
ume level 6. Adjust the volume level by scrolling through them
using the number 3and 5buttons, or the “+”and “-”volume but-
tons. Pressing the menu/OK button will set your Phone Volume.
Icon Description
Main Menu Speaker Volume
Submenu Level 1
Level 2
Level 3 (default)
Level 4
Level 5
Level 6 (speakerphone starts)
Level 7
Level 8
Level 9
Level 10
Icon Description
Main Menu Ringer Volume
Submenu Volume 1
Volume 2
Volume 3 (default)
Volume 4
Volume 5

2726
Ring/Vibrate Mode
The Wherifone may be set to either Ring or Vibrate when it
receives an incoming call or page. To set the Ring/Vibrate mode,
enter the Menu by pressing the menu/OK button. Then scroll to
and select the Ring/Vibrate icon. You may then set the phone to
either “Ring”or “Vibrate”using the scroll and select commands.
If the Wherifone is set to “Ring”it will alert the user with the
selected Ring Tone. If the Wherifone is set to “Vibrate”it will
alert the user by vibrating.
Keypad Lock
You may lock the Keypad of the Wherifone to prevent accidental
calls, or to limit access to the Wherifone. To lock, enter the Menu
by pressing the menu/OK button. Then scroll to and select the
Keypad Lock icon. You may then set “Active”or “Inactive”using
the scroll and select commands. The Lock icon indicates that the
Wherifone keypad is locked. The Lock icon will only appear when
the it has been locked using the Menu function. If the keypad is
locked you may temporarily unlock it by holding down on the
menu/OK button for three seconds. The keypad will then automati-
cally re-lock one minute after you’ve completed your call or locate. Icon Description
Main Menu Ring/Vibration Mode Selection
Submenu Ring Mode (default)
Vibration Mode
Icon Description
Main Menu Auto Keypad Lock
Submenu Active
Inactive (default)

2928
Set Backlight Timer
The Wherifone display screen has a backlight feature that makes
it easier to operate the phone. The backlight consumes battery
power, so to conserve power the Wherifone has a Backlight Timer
that adjusts how long the backlight stays “on”during operation.
To set the Backlight Timer simply enter the Menu by pressing the
menu/OK button. Then scroll to and select the Backlight Timer
icon. Set the duration of the backlight, ranging from “Always
Off”to five-, ten-, and 20-second intervals, to “Always On,”by
using the scroll and select commands. Once the Backlight Timer
has reached its time limit the backlight will automatically turn off.
Adjust Screen Contrast
The screen may be adjusted to set the desired level of Black/White
contrast. To set Screen Contrast, enter the Menu by pressing the
menu/OK button. Then scroll to and select the Screen Contrast
icon. You may then set the contrast level by using the scroll and
select commands.
Icon Description
Main Menu Set Backlight Timer
Submenu Always OFF
5 Seconds (default)
10 Seconds
20 Seconds
Always ON
Icon Description
Main Menu Adjust Screen Contrast
Submenu Level -2
Level -1
Level 0 (default)
Level 1
Level 2

3130
Set Time
When setting time, you must individually set each digit of the
hour, minute and second. To Set Time, select this menu icon from
the Device Setup Menu. Then select either a 12-hour, or a 24-hour
clock by highlighting your preference, and press the menu/OK
button.
Use the scroll buttons, 5and 3, or “+”and “-”to choose the cor-
rect number of 0 to 9. Press the menu/OK key to set each desired
time digit entry. Once you have set a part of the time entry, you
will be prompted to the next digit of the time-set entry. If you
make a mistake, you can press the Power Off/End button to go
back to the previous digit. If the time is set for the 12-hour mode,
you will be prompted to set either AM or PM when you have
entered the last digit.
Use the same procedure to set the time for a 24-hour time clock.
You will not have to select AM or PM.
There is no error checking as single digits are entered, but your
Wherifone will not accept an invalid time setting, such as
88:95:00.
Set Date
To Set the Date, select this menu icon from the Device Setup
Menu. You will then be able to set the date displayed on your
Wherifone.
The screen will display the initial date setting with the number
“0”under the first Y in the YY column (Year), with no numbers
under the MM (Month) and DD (Day) columns.
You must individually set each digit of the year, month and day.
Device Setup Menu
The Device Setup Menu allows you to set the date and time on
your Wherifone, check messages and check the support software
version and IMEI number. To access these features, simply scroll to
the Device Set-up icon in the main menu and press the menu/OK
button. You can then scroll through the Device Set-up Menu.
Icon Description
Main Menu Device Set-up
Submenu Set Time
Set Date
Message Center
IMEI Number
Software Version
Reset to Factory Defaults