If you need service or help, we suggest you follow these three steps:
7. Before you call for service
If your air conditioner does not seem to be operating
properly. check the foliowing before calling for service.
Unit won’t run:
1 Is unit plugged In?
2 Is switch ON?
3 Is thermostat set too WARM?
4 Is time-delay fuse blown?
5 Has local power failed?
6 See Energy Savings models below
Unit blows fuses:
1 Are time-delay fuses used?
2 Is an extension cord being used7 (Do not use )
3. Are you watting two minutes after turning cooling
c:lrcult off before trying to restart unit?
Unit turns on and off, or does not cool room:
1 Is filter clean?
2 Are COIIS clean? Bc th evaporator (Inside) and con-
denser jouts!de)T
3 Is there excessive tnolsture or heat? (Open vessel
cooking. showers. etc )
4 Set fan to higher speed.
5 See energy saving models below.
6 Set thermostat to a cooler setting
Operating sounds:
1 iYhen your room air condltloner
IS
operating nor-
mally, you will hear sounds such as.
* Droplets of water nlttlng the condenser, causing a
pinging“ or cllcklng sound Water droplets help
to cool the condenser
0 Air movernent
from the fan especially on high fan
speed setting.
e Clicks from thermostat cycle
2 Sounds also may be caused by house constructlor- -
cuch as viDratlon of :he unit due to wall construction
or unsteady wlndow rnountlng area
Energy saving models
1 Einergy saving settings turn fan off when cooling unit
stops and cooling unit stays off longer Use these
zettlngs for a llttle cooling or for some cooling and air
r :ylng when cool outstde
2
c;et control to Contl,!uous fan for normal cooling
2. If you need service?
I’ /our WhIrlpool appliance ever needs sewIce anywhere in the
UnIted States, help IS lust a phone call away to your nearest
When-lpool franchised TECH-CARE’ service representative
W”i!rlpool maintains a nationwide network of
franchised
TECH-CARE service compames to fulfill your warranty and
p,ovlde after-warranty serilce and maintenance to keep your
N’HIL1LPOOL appliance I” peak condition
‘0 !: II find your nearest TECH-CARE service company llsted In
yt>l,r xIxai telephone book Yellow Pages urlder Washers Drver;
Y..,palrlng or Se-*,c ~ng ?,hould you not find a 0stlng dial free
the WhIrlpool COOL-LINE serv,ce assstanc? Telephcne
ri’irnber [BOO) 253-130: Wt.en calling +rom
bl r”ligan Dial (800) 632-2243
Al 2ska & Hawall CI~I (800) 253-1121
Whirlpool
IORPDEAT’Ck
Benlon Harbor. Mlchlgan Automalic Washers. Clothes Dryers
Freezers. Relngerator-Freezers. Ice Makers, Dishwashers
Built-m Ovens and Surlace Unlls. Ranges MIcrowave Ovens
Compaclors, Aoom Air Condilioners, Oehumidiliers. Cenlral
Heahng and Air Condilioning Systems
If you move
To make sure that your appliance
IS
correctly Installed and to
insure Its continued satisfactory operation, please telephone
your nearest TECH-CARE” service company for installation or to
get the name of a qualified Installer. (Installation cost will, of
course. be paid by you.)
Helpful hints..
You can help your TECH-CARE selvlce representative give you
faster service if you include the model and serial number of your
appliance when requesting service. Also, retain your sales slip
and warranty to verify your warranty status
Remember..
Your TECH-CARE selvlce representative
IS
specially trained in
the expert repairing and servicing of your WHIRLPOOL
appliances. He can help you maintain the quality originally built
into your WHIRLPOOLappliance. So why not take the time, now,
to look up his telephone number and lot it down in the space
provided below
My TECH-CARE service representatives telephone number IS:
My appliance model number IS:
Its serial number is:
Purchase and/or installation date:
If you need to call your TECH-CARE service representative, tell
him the model and serial number of your appliance.
You
will
find these numbers on the model and serial number
plate attached to the front of the air conditioner You can see it
after removing the plastic front panel.
SYMBOL
OF QUALITY
SERVICE
3. If you have a problem?
Call Whirlpool Corporation In Benton Harbor at the
COOL-LINE service assistance telephone number (see
Step 2) or
write
Mr. Stephen E. Upton, Vice President
Whirlpool Corporation
Administrative Center
2000 U.S. 33 North
Benton Harbor, Michigan 49022
blf you must call or write, please provide: your name.
address. telephone number, type of appliance, brand.
model. serial number, date of purchase. the dealer’s
name and complete description of the problem. This
Information
IS
needed In order to better respond to your
reauest for assistance.
FSP ISa registered irademork
of Whirlpool Corporai~on for
quality parts Look for this
symbol of quality tihenever
you need a replacement pari
for your Whlripool
appliance
FSP* replacement parts
~111fit right and work right because they ore
made to the same exacting speclficatlons
used to build every new Whirlpool appliance
Part No. 947596 B