White Mountain Hearth VFSR-16-3, VFSR-18-3, VFSR-24-3, VFSR-30-3, VFSV-16-3, VFSV-18-3, VFSV-24-3, VFSV-30-3, VFSM-18-3, VFSM-24-3,... Quick start guide

Page 114008-0-0403
INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
UNVENTED GAS LOG HEATER OR
VENTED DECORATIVE APPLIANCE
MODELS
EFFECTIVE DATE
APRIL, 2003
WARNINGS
Iftheinformationinthismanualisnotfollowed
exactly, a fire or explosion may result causing
propertydamage,personalinjuryorlossoflife.
– Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
WHAT TO DO IFYOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
– Installation and service must be performed
byaqualifiedinstaller,service agency orthe
gas supplier.
This appliance may be installed in an
aftermarket permanently located,
manufactured (mobile) home, where not
prohibited by local codes.
This appliance is only for use with the type of
gas indicated on the rating plate. This
applianceis not convertible for usewith other
gases.
The White Mountain
Vent-Free Burner
Installer: Pleaseleavetheseinstructionswiththe
consumer.
Consumer: Please retain these instructions for
future use.
This is an unvented gas-fired heater. It uses air
(oxygen) from the room in which it is installed.
Provisionsforadequatecombustion andventila-
tion air must be provided. Refer to page 7.
WARNING:Ifnotinstalled,operatedandmain-
tained in accordance with the manufacturer's
instructions, this product could expose you to
substancesinfuelorfromfuelcombustionwhich
can cause death or serious illness.
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion.
An unvented room heater produces approxi-
mately one (1) ounce (30ml) of water for every
1,000 BTU's (.3KW's) of gas input per hour.
Refer to page 6.
VFSV-16-3
VFSV-18-3
VFSV-24-3
VFSV-30-3
VFSR-16-3
VFSR-18-3
VFSR-24-3
VFSR-30-3

Page 2 14008-0-0403
Section Page
Important Safety Information......................................................................................................................... 3
Safety Information for Users of LP Gas......................................................................................................... 4
Introduction .................................................................................................................................................... 5
General Information ....................................................................................................................................... 6
Water Vapor: By Product of Unvented Room Heaters ................................................................................... 6
Provisions for Adequate Combustion and Ventilation Air ............................................................................. 7
Clearances ...................................................................................................................................................7-8
Combustible Material ..................................................................................................................................... 9
Fireplace Preparation...................................................................................................................................... 9
Installing as a Vented Appliance .................................................................................................................. 10
Before Fully Installing the Appliance .......................................................................................................... 10
Gas Supply ................................................................................................................................................... 11
Log Grate Placement .................................................................................................................................... 12
Placement of Glowing Embers and Lava Rock ........................................................................................... 12
Operation Instructions/Flame Appearance ................................................................................................... 13
VFSR-(16, 18, 24, 30) Lighting Instructions ............................................................................................... 14
VFSV-(16, 18, 24, 30) Lighting Instructions ............................................................................................... 15
Pilot Flame Characteristics......................................................................................................................16-17
Cleaning and Servicing ................................................................................................................................ 17
Wiring........................................................................................................................................................... 18
Troubleshooting............................................................................................................................................ 19
Parts List....................................................................................................................................................... 20
Parts View..................................................................................................................................................... 21
How to Order Repair Parts ........................................................................................................................... 21
Service Notes...........................................................................................................................................22-23
TABLE OF CONTENTS

Page 314008-0-0403
When used without adequate combustion and ventilation
air,heatermay giveoffCARBON MONOXIDE,anodorless,
poisonous gas.
Do not install heater until all necessary provisions are
made for combustion and ventilation air. Consult the
written instructions provided with the heater for
informationconcerningcombustionandventilationair.
Intheabsenceofinstructions,referto the National Fuel
Gas Code,ANSI Z223.1, Section 5.3 or applicable local
codes.
This heater is equipped with a PILOT LIGHT SAFETY
SYSTEMdesignedtoturnofftheheaterif not enough fresh
air is available.
DO NOT TAMPER WITH PILOT LIGHT SAFETY
SYSTEM!
If heater shuts off, do not relight until you provide fresh air.
If heater keeps shutting off, have it serviced. Keep burner
and control compartment clean.
CARBON MONOXIDE POISONING MAY LEAD TO
DEATH.
Earlysignsofcarbon monoxide poisoning resemblethe flu,
with headache, dizziness and/or nausea. If you have these
signs, heater may not be working properly. Get fresh air at
once! Have heater serviced.
Somepeople–pregnantwomen, persons with heart orlung
disease, anemia, those under the influence of alcohol, those
at high altitudes – are more affected by carbon monoxide
than others.
The pilot light safety system senses the depletion of oxygen
atitslocation. If this heaterisinstalledin a structurehaving
a high vertical dimension, the possibility exists that the
oxygen supply at the higher levels will be less than that at
the heater. In this type of application, a fan to circulate the
structure air will minimize this effect. The use of this fan
will also improve the comfort level in the structure. When
a fan is used to circulate air, it should be located so that the
air flow is not directed at the burner.
• An unvented room heater having an input rating of more
than 6,000 Btu per hour shall not be installed in a bath-
room
• An unvented room heater having an input rating of more
than 10,000 Btu per hour shall not be installed in a bed-
room or bathroom.
• Never burn solid fuels in a fireplace where a gas log set is
installed.
• Due to high temperatures, the appliance should be located
out of traffic and away from furniture and draperies.
• Do not place clothing or other flammable material on or
near the appliance.
• Children and adults should be alerted to the hazards of
high surface temperature and should stay away to avoid
burns or clothing ignition.
• Young children should be carefully supervised when they
are in the same room as the appliance.
• This unit complies with ANSI Z21.11.2b-2002 Unvented
Heatersand it alsocomplieswithANSIZ21.60b-2001Deco-
rativeVentedAppliancesforSolid Fuel BurningFireplaces.
State or local codes may only allow operation of this appli-
ance in a vented configuration. Check your state or local
codes.
• Correct installation of logs, proper location of the heater
andannualcleaningarenecessary to avoid potential prob-
lemswithsooting.Sooting,resultingfromimproperinstal-
lation or operation, can settle on surfaces outside the fire-
place.
• Avoid any drafts that could alter burner flame patterns.
Do not allow fans to blow directly into the fireplace. Do
not place a blower inside burn box area of firebox. Ceiling
fans may create drafts that alter burner flame patterns.
Sooting and improper burning will occur as a result of
drafts.
• Periodicexaminationandcleaningoftheventingsystemof
the solid-fuel burning fireplace, including frequency of
such examination and cleaning, by a qualified agency.
• The installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1 (latest edition) and to the National Electrical
Code, ANSI/NFPA70 (latest edition).
• NOTE: Installation and repair should be done by a quali-
fied service person. The appliance should be inspected be-
foreuse and at least annually by a qualifiedservice person.
More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, etc. It is imperative
that the control compartment, burners and circulating air
passageways of the appliance be kept clean.
• Anysafetyscreenorguardremovedforservicing an appli-
ance must be replaced prior to operating the appliance.
Provide adequate combustion and ventilation air.
• The flow of combustion and ventilation air MUST NOT be
obstructed.
• Provide adequate clearances around air openings into the
combustion chamber and adequate accessibility clearance
for servicing and proper operation. NEVER obstruct the
front opening of the appliance.
• An unvented room heater intended for installation in a
solid-fuelburningfireplaceshallcomplywiththefollowing
instructions.
• A fireplace screen must be in place when the appliance is
operating and, unless other provisions for combustion air
are provided, the screen shall have an opening(s) for
introduction of combustion air.
• Solid-fuels shall not be burned in a masonry or UL 127
factory-built fireplace in which an unvented room heater
is installed.
• Anyglassdoorsshallbefullyopenedwhentheapplianceis
in operation.
• Any outside air ducts and/or ash dumps in the fireplace
shallbepermanentlyclosedattimeofapplianceinstallation.
• WARNING: Failure to keep the primary air opening(s) of
the burner(s) clean may result in sooting and property
damage.
IMPORTANT SAFETY INFORMATION
WARNING

Page 4 14008-0-0403
Somepeoplecannotsmellwell.Somepeoplecannotsmellthe
odorofthechemicalputintothegas.Youmustfindoutifyou
cansmell theodorantin propane. Smoking candecrease your
ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors
inthe areamask the gasodor. Peoplemay not smellthe gasodor
or their minds are on something else. Thinking about smelling a
gas odor can make it easier to smell.
The odorant in LP-gas is colorless, and it can fade under
some circumstances. For example, if there is an underground
leak,themovementof thegasthroughsoilcan filtertheodorant.
OdorantsinLP-Gasalsoaresubjecttooxidation.Thisfadingcan
by point with the members of your household. Someday
whentheremaynotbeaminutetolose,everyone'ssafetywill
depend on knowing exactly what to do. If, after reading the
followinginformation,youfeelyoustill need more informa-
tion, please contact your gas supplier.
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless and
colorless.You maynotknow allthefollowing safetyprecau-
tions which can protect both you and your family from an
accident. Read them carefully now, then review them point
occur if there is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That
will take some of the odorant out of the gas, reducing its odor
intensity.
LP-Gasmaystratifyinaclosedarea,andtheodorintensitycould
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest
gas odor. If you detect any odor, treat it as a serious leak.
Immediately go into action as instructed earlier.
•Learntorecognize the odor ofLP-gas.Yourlocal LP-Gas
Dealercangiveyoua"Scratchand Sniff"pamphlet.Useitto
findoutwhatthepropaneodorsmellslike.Ifyoususpectthat
yourLP-Gas has a weak orabnormal odor, call your LP-Gas
Dealer.
• If you are not qualified, do not light pilot lights, perform
service, or make adjustments to appliances on the LP-Gas
system.Ifyouarequalified,consciouslythinkabouttheodor
ofLP-Gas prior toand while lightingpilotlights or perform-
ing service or making adjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the
odor if there has been a leak of LP-Gas.
• Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people
should be particularly alert and careful when new tanks or
cylinders are placed in service. Odor fade can occur in new
tanks, or reinstalled old tanks, if they are filled and allowed
to set too long before refilling. Cylinders and tanks which
have been out of service for a time may develop internal rust
which will cause odor fade. If such conditions are suspected
to exist, a periodic sniff test of the gas is advisable. If you
have any question about the gas odor, call your LP-gas
dealer. A periodic sniff test of the LP-gas is a good safety
measure under any condition.
• If, at any time, you do not smell the LP-Gas odorant and you
thinkyoushould,assumeyouhavealeak.Thentakethesame
immediateactionrecommendedabovefortheoccasionwhen
you do detect the odorized LP-Gas.
• If you experience a complete "gas out," (the container is
under no vapor pressure), turn the tank valve off immedi-
ately.Ifthecontainervalveislefton,thecontainermaydraw
in some air through openings such as pilot light orifices. If
this occurs, some new internal rusting could occur. If the
valve is left open, then treat the container as a new tank.
Always be sure your container is under vapor pressure by
turningitoffatthecontainerbeforeitgoescompletelyempty
or having it refilled before it is completely empty.
• Do not operate electric switches, light matches, use your
phone. Do not do anything that could ignite the gas.
• Geteveryoneoutofthebuilding, vehicle,trailer,orarea.Do
that IMMEDIATELY.
• Close all gas tank or cylinder supply valves.
• LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
• Useyourneighbor'sphoneandcallatrainedLP-Gasservice
person and the fire department. Even though you may not
continuetosmellgas,donotturnonthegasagain.Donotre-
enter the building, vehicle, trailer, or area.
•Finally, let the service man and firefighters check for
escaped gas. Have them air out the area before you return.
Properly trained LP-Gas service people should repair the
leak, then check and relight the gas appliance for you.
SOME POINTS TO REMEMBER
NO ODOR DETECTED - ODOR FADE
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
SAFETY INFORMATION FOR USERS OF LP-GAS

Page 514008-0-0403
IMPORTANT: Read all instructions carefully before starting
installation. Failure to follow these installation instructions may
result in a possible fire hazard and will void the warranty.
Save this manual for future reference.
Please read this manual before installing and using the appliance.
Instructions to Installer
1. Installermustleaveinstructionmanualwithownerafterinstallation.
2. Installer must have owner fill out and mail warranty card supplied
with unvented room heater/vented decorative appliance.
3. Installershouldshowownerhowtostartandoperateunventedroom
heater/vented decorative appliance.
Always consult your local Building Department regarding regulations,
codes or ordinances which apply to the installation of an unvented room
heater/vented decorative appliance.
This appliance may be installed in an aftermarket* manufactured
(mobile) home, where not prohibited by state or local codes.
*Aftermarket: Completion of sale, not for purpose of resale, from the
manufacturer.
Thisappliance isonlyforuse withthetypeof gasindicatedon the rating
plate. This appliance is not convertible for use with other gases.
New Installation
VFSV Model - variable does not operate-ON is OFF/OFF is ON-wires
into the back of receiver are reversed.
Solid-fuels shall not be burned in a fireplace where a vented decorative
appliance is installed.
A vented decorative appliance must be installed only in a solid-fuel
burningfireplacewithaworkingflueandconstructedofnon-combustible
material.
Any alteration of the original design, installed other than as shown
intheseinstructionsorusewithatypeofgasnotshownontherating
plate is the responsibility of the person and company making the
change.
Important
All correspondence should refer to complete Model Number, Serial
Number and type of gas.
BTUH BTUH
Model Gas Valve Type Max. Rate Min. Rate
VFSV-16 Natural Variable 25,000 17,500
VFSV-16 Propane Variable 22,500 15,750
VFSR-16 Natural Millivolt 25,000 17,500
VFSR-16 Propane Millivolt 22,500 15,750
VFSV-18 Natural Variable 32,000 19,000
VFSV-18 Propane Variable 32,000 19,000
VFSR-18 Natural Millivolt 32,000 22,000
VFSR-18 Propane Millivolt 32,000 22,000
VFSV-24 Natural Variable 36,000 20,000
VFSV-24 Propane Variable 36,000 20,000
VFSR-24 Natural Millivolt 36,000 25,000
VFSR-24 Propane Millivolt 36,000 25,000
VFSV-30 Natural Variable 38,000 20,000
VFSV-30 Propane Variable 38,000 20,000
VFSR-30 Natural Millivolt 38,000 26,000
VFSR-30 Propane Millivolt 38,000 26,000
Attention:Duringinitial use of logyouwill detect anodorasthe log
is cured.
Notice:Duringinitialfiringofthisunit,itspaintwillbakeout,andsmoke
will occur. To prevent triggering of smoke alarms, ventilate the room in
which the unit is installed.
WARNING: This appliance is for installation only in a solid-
fuel burning masonry or UL 127 factory-built fireplace or in a
listedventlessfireboxenclosure.Ithasbeendesigncertifiedfor
theseinstallations.Exception:DONOTinstallthisappliancein
afactory-builtfireplacethatincludesinstructionsstatingithas
not been tested or should not be used with unvented gas logs.
WARNING:Any modification to this unvented gas heater or its
controls can be dangerous. Improper installation or use of the
heater can cause serious injury or death from fire, burns,
explosion or carbon monoxide poisoning.
Well Head Gas Installations
Some natural gas utilities use "well head" gas. This may affect the Btu
output of the unit. Contact the gas company for the heating value.
Contact the manufacturer or your gas company before changing spud/
orifice size.
ACCESSORIES
Description Color
For use with VFSV and VFSR models
EK-1 Embers Kit
ELH-1 Fireplace Hood for Vent-Free Logs Black
ELH-2 Fireplace Hood for Vent-Free Logs Brass
For use with VFSR models only
FRBC Battery Operated Remote Control
FRBTC Battery Operated Remote Control with Thermostat
FREC Electric Remote Control
FWS Wall Switch
GWSG-T Wall Thermostat, Millivolt
TMV Wall Thermostat, Millivolt - Reed Switch
INTRODUCTION
PRODUCT SPECIFICATION
Natural Gas Propane Gas
Variable Millivolt Variable Millivolt
Regulator pressure setting 3.5" W.C. 3.5" W.C. 10.0" W.C. 10.0" W.C
Gas inlet pressure Max. 10.5" W.C. 10.5" W.C. 13.0"W.C. 13.0" W.C.
Min. 5.0" W.C. 5.0" W.C. 11.0" W.C. 11.0" W.C.

Page 6 14008-0-0403
GENERAL INFORMATION
This is an unvented gas-fired heater. It uses air (oxygen) from the
room in which it is installed. Provisions for adequate combustion
and ventilation air must be provided.
Keep room area clear and free from combustible materials,
gasoline and other flammable vapors and liquids.
Unvented gas heaters are a supplemental zone heater. They are
not intended to be a primary heating appliance. Water vapor
produced by an unvented heater can create moisture problems in
a home when operated for extended periods of time.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils, films
or bonding agents. These chemicals are not harmful but may
produce annoying smoke and smells as they are burned off during
the initial operation of the appliance; possibly causing headaches
or eye or lung irritation. This is a normal and temporary
occurrence.
Theinitial break-in operation should last2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windowsor doors to allowodors to dissipate.Any odors remaining
after this initial break-in period will be slight and will disappear
with continued use.
This appliance must not be used with glass doors in the closed
position. This can lead to pilot outages and severe sooting outside
the fireplace.
Do not use this room heater if any part has been under water.
Immediatelycall a qualified service technicianto inspect the room
heater and replace any part of the control system and any gas
control which has been under water.
Before you get started
Carefully inspect the contents for shipping damage. If any parts
are missing or damaged, immediately inform the dealer from
whom you purchased the appliance. Do not attempt to install any
part of the appliance unless you have all parts in good condition.
Make sure you have received all parts:
Check your packing list to verify that all listed parts have been
received. You should have the following:
• Gas log grate/burner assembly.
• Two(2) masonry anchoring screws andtwo (2) 10 x 1/2" black
sheet metal anchoring screws.
• Plastic bag containing glowing embers (rock wool) for burner
coverage.
• Plastic bag containing lava rock.
• Switch log assembly - VFSR models
• Remote kit - VFSV models
Millivolt controlled heater designed to be operated with optional
devices for ON/OFF functions.
• Wall switch or thermostat with wire.
• Hand held remote control with ON/OFF switch or thermostat.
Handlethegas log burnerassembly by the grate andlegsonly.
Do not pick the unit up by the burner.
Gloves are recommended when handling logs to prevent skin
irritation. Logs are fragile - Handle with care.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equip-
mentoraccessoriesandrepairandservicingofequipmentshallbe
performedonlybyaqualifiedagency.Theterm"qualifiedagency"
meansanyindividual,firm,corporation,orcompanythat eitherin
personorthrougharepresentativeisengagedinandisresponsible
for (a) the installation, testing, or replacement of gas piping or (b)
the connection, installation, testing, repair, or servicing of equip-
ment; that is experienced in such work; that is familiar with all
precautions required, and that has complied with all the require-
ments of the authority having jurisdiction.
State of Massachusetts: The installation must be made by a
licensed plumber or gas fitter in the Commonwealth of
Massachusetts.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1.*
*Available from the American National Standards Institute, Inc. 11 West 42nd
St., New York, N.Y. 10018.
High Altitudes: For altitudes/elevation above 2,000 feet ratings
should be reduced at the rate of 4 percent for each 1,000 feet
above sea level. Contact the manufacturer.
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented
room heater produces approximately one (1) ounce (30ml) of
water for every 1,000 BTU's (.3KW's) of gas input per hour.
Unventedroomheatersare recommendedassupplementalheat(a
room)ratherthan a primary heat source (anentire house). In most
supplemental heat applications, the water vapor does not create a
problem. In most applications, the water vapor enhances the low
humidity atmosphere experienced during cold weather.
The following steps will help insure that water vapor does not
become a problem.
1. Besure the heater is sized properlyfor the application, includ-
ing ample combustion air and circulation air.
2. Ifhighhumidityisexperienced,adehumidifiermaybeusedto
help lower the water vapor content of the air.
3. Donotuseanunventedroomheaterastheprimaryheatsource.

Page 714008-0-0403
PROVISIONS FORADEQUATE COMBUSTION & VENTILATIONAIR
Minimum Dimensions For Solid Fuel Burning Fireplaces
UL127 Factory Built Fireplaces (Figure 2)
Model A B C D
VFSV-16 18" 11 1/2" 24" 18"
VFSR-16 18" 11 1/2" 24" 18"
VFSV-18 17" 14" 28" 17"
VFSR-18 17" 14" 28" 17"
VFSV-24 23" 14" 30" 18"
VFSR-24 23" 14" 30" 18"
VFSV-30 26" 14" 34" 20"
VFSR-30 26" 14" 34" 20"
Thedimensions shown and definedin the fireplace manufacturer’s
instructions are minimum clearances to maintain in installing this
heater. Left and right clearances are determined when facing the
front of the heater.
Follow these instructions to ensure safe installation.
Failure to follow instructions exactly can create a fire hazard.
CLEARANCES
Figure 2
This heater shall not be installed in a confined space unless provisions
are provided for adequate combustion and ventilation air.
The National Fuel Gas Code defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000 Btu per hour (4.8m3per kw)
of the aggregate input rating of all appliances installed in that space and
an unconfined space as a space whose volume is not less than 50 cubic
feet per 1,000 Btu per hour (4.8 m3per kw) of the aggregate input rating
of all appliances installed in that space. Rooms communicating directly
with the space in which the appliances are installed, through openings
not furnished with doors, are considered a part of the unconfined space.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh
air for combustion and ventilation. However, in buildings of unusually
tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. Walls and ceilings exposed to the outside atmosphere have a
continuouswatervaporretarderwitharatingofonepermorless
with openings gasketed or sealed, and
b. Weatherstripping has been added on openable windows and
doors, and
c. Caulking or sealants are applied to areas such as joints around
window and door frames, between sole plates and floors, be-
tween wall-ceiling joints, between wall panels, at penetrations
for plumbing, electrical, and gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide
additional fresh air.
Warning:If the area in which the heater may be operated is smaller than
thatdefined as an unconfined spaceor if the building isofunusually tight
construction, provide adequate combustion and ventilation air by one of
the methods described in the National Fuel Gas Code, ANSI Z223.1,
Section 5.3. or applicable local codes.
Example of Large Room with 1/2 Wall divider.
Figure 1
The following formula can be used to determine the maximum heater
rating per the definition of unconfined space:
Btu/Hr = (L1+ L2)FT x (W)FT x (H)FT x 1000
50
Ifthe area in which the heatermay be operated is smaller thanthatdefined
as an unconfined space, provide adequate combustion and ventilation
air by one of the methods described in the National Fuel Gas Code,
ANSI Z223.1, Section 5.3.
Adhere to all codes, or in their absence, the latest edition of THE
NATIONALFUEL GAS CODEANSI Z223.1 or NFPA54 which can be
obtained from:
American National Standards Institute National Fire ProtectionAssociation, Inc.
11 West 42nd St. Batterymarch Park
New York, NY10018 Quincy, MA 02269

Page 8 14008-0-0403
Sidewall & Ceiling Clearances (Figure 3)
Figure 3
The sides of the fireplace opening must be 6" from any combustible
wall. The ceiling must be at least 36" (for the 16" log) and 41" (for 18",
24" and 30" logs) from the fireplace opening.
Mantel Clearances Without Hood (Figure 4)
You must have non-combustible materials above the fireplace opening.
Non-combustible material must extend at least 12" above fireplace
opening. With sheet metal, you must have non-combustible material
behind it.
Heat resistant materials such as slate and marble must be at least 1/2"
thick.Sheet metal shouldnot be installed onto combustiblematerial.
Figure 4
If your installation does not meet the above clearances, you must pro-
ceed to one of the following steps:
• Use a hood
• Operate the heater with flue damper open. See page 10 for Installing
as a Vented Appliance.
• Raise the mantel to the proper height.
• Remove the mantel.
HEATER IN
FIREPLACE
OR FIREBOX
HOOD
13.5"
14.25"
15.0" 16.0"
CLEARANCES (continued)
Mantel Clearances with Hood (Figure 5)
You must have non-combustible materials above the fireplace opening.
Non-combustiblematerialmustextendatleast8"above fireplace opening.
With sheet metal, you must have non-combustible material behind it.
Heat resistant materials such as slate and marble must be at least 1/2"
thick.Sheet metal shouldnot be installedonto combustible material.
Example: A mantel may project from the wall a maximum of 2" at a
minimum of 13-1/2" above the opening, and a maximum of 6" at a mini-
mum of 15" above the opening.
Figure 5
If your installation does not meet the above minimum clearances, you
must proceed to one of the following steps:
• Operate the heater with theflue damper open. See page 10for Installing
as a Vented Appliance.
• Raise the mantel to the proper height.
• Remove the mantel.
Floor Clearance (Figure 6)
If installing heater at floor level, the minimum distance to combustibles
is “0” inches.
Figure 6
18", 24", 30" Log 41"
16" Log 36"
10" and less Mantel
HEATER IN FIREPLACE
OR FIREBOX
28"
12"
HEAT RESISTANT
MATERIAL
12" WITHOUT
HOOD
Non-Combustible Requirements for
Material Distance Safe Installation
12" or more Non-combustible material.
Less than 12" Non-combustible material must be extended
to at least 8" with the installation of the
optional fireplace hood. If you cannot extend
non-combustible material at least 8", you
must operate heater with flue damper open.
8" Mantel
6" Mantel
4" Mantel
2" Mantel
HEAT RESISTANT
MATERIAL
8" WITH HOOD

Page 914008-0-0403
FIREPLACE PREPARATION
• Turn off gas supply to fireplace or firebox.
• Havethe fireplace floor and chimney professionally cleanedtoremove
ashes, soot, creosote or other obstructions.
Have this cleaning performed annually after installation.
• Seal any fresh air vents or ash clean-out doors located on floor or
wall of fireplace. If not, drafting may cause pilot
outage or sooting. Use a heat-resistant sealant. Do not seal chimney
flue damper.
Install and operate the appliance as directed in this manual.
FOR FACTORY BUILT FIREPLACES
FREE OPENING AREA OF CHIMNEY DAMPER FOR VENT-
ING COMBUSTION PRODUCTS FROM DECORATIVE AP-
PLIANCES FOR INSTALLATION IN SOLID FUEL BURNING
FIREPLACES
Appliance Input Rate (BTU/hr)
20 30 40
Chimney
Height* Minimum Opening** (sq. in.)
(ft)
10 11.3 16.6 22.1
15 8.6 12.6 17.3
20 7.5 10.8 14.5
25 6.6 9.6 12.6
30 6.2 9.1 11.3
35 5.7 8.0 10.8
40 5.3 7.5 10.2
* Heightis from hearth totop of chimney and theminimum height is
10 feet.
** Chart shows minimum opening (sq. in.) for given height and input
rate.
FOR MASONRY BUILT FIREPLACES
FREE OPENING AREA OF CHIMNEY DAMPER FOR VENT-
ING COMBUSTION PRODUCTS FROM DECORATIVE
APPPLIANCES FOR INSTALLATION IN SOLID FUEL BURN-
ING FIREPLACES
Appliance Input Rate (BTU/hr)
20 30 40
Chimney
Height* Minimum Opening** (sq. in.)
(ft)
6 17.6 25.7 33.8
8 16.5 23.7 31.2
10 15.1 21.7 28.7
15 14.1 19.9 26.1
20 12.9 18.5 23.7
30 12.2 16.9 21.6
* Heightis from hearth totop of chimney and theminimum height is
6 feet.
** Chart shows minimum opening (sq. in.) for given height and input
rate.
COMBUSTIBLE MATERIAL
Do not attach combustible material to the mantel of your fireplace. This
is a fire hazard.
Figure 7
No greeting card, stockings or ornamentation of any type should be
placed on or attached to the fireplace. This is a heating appliance. The
flow of heat can ignite combustibles.
Figure 8

Page 10 14008-0-0403
INSTALLING AS AVENTED APPLIANCE
Notice (Damper Clamp Installation)
When installing your log set as a vented installation the damper
clamp must be used.
When installing your log set as a vent-free installation the damper
clamp can be used to eliminate the potential for odors when burn-
ing the logs for the first time.
Installing Damper Clamp (Figure 9)
Removeall ashes or otherdebris from the fireplace.If the fireplace
is equipped with an ash dump be sure to seal the door with furnace
cement or high temperature silicone. Be sure to check the damper
for proper operation and verify that the flue passageway is open.
Place the clamp over the lip of the damper and tighten the hold
down bolt until the clamp is securely attached to the damper. This
will prevent the damper from accidentally closing.
Manual and millivolt controlled gas logs may be installed as a
vented decorative log set in compliance with ANSI Z21.60 and
National Fuel Gas Code. When the gas logs are operated with the
damper open, non-combustible material and minimum mantel re-
quirements do not apply.
State of Massachusetts requirement for installation of vented
decorative appliance in a vented fireplace is the following:
A vented decorative gas appliance must be installed in a vented
fireplace only in the state of Massachusetts. The vent damper
must be removed or welded permanently open.
BEFORE FULLY INSTALLING THE APPLIANCE
• Turn off the gas supply to the fireplace or firebox.
• Seal any fresh air vents and/or ash clean-out doors located on
the floor or wall of the fireplace. If left unsealed, drafting may
cause pilot outage or sooting. Use a heat resistant sealant. Do
not seal the chimney flue damper.
Before installing in a solid fuel burning fireplace, the chimney
flue and firebox must be cleaned of soot, creosote, ashes and loose
paint by a qualified chimney cleaner.
You must secure the gas log heater to the fireplace floor.
If not, the entire unit may move when you adjust the
controls. Movement of unit may cause shifting of the gas
logs which leads to sooting and improperburning. Grate
movement could cause a gas leak.
Special care is required if you are installing the unit into
a sunken fireplace. You must raise the fireplace floor to
allow access to gas log controls.This will insure adequate
air flow and guard against sooting. Raise the fireplace
floor using noncombustible materials.
Assembly Procedure: (Figure 10)
1.Center the gas log unit in the fireplace or firebox. Make certain
the front feet of the grate sit inside the front edge of the
fireplace or firebox.
2.An anchor hole is provided in the two bottom side members of
the grate frame. After centering the grate correctly, mark the
hole positions on the fireplace/firebox floor. Drill two (2) 5/
32" diameter holes approximately 1-1/2" deep for masonry
screws or 1/8" hole for sheet metal screws.
3.Anchor the grate to the fireplace/firebox floor using the screws
provided. Refer to Figure10.
Proper installation of the grate is essential to prevent any
movement of the gas logs and controls during operation.
Figure 10
Figure 9

Page 1114008-0-0403
GAS SUPPLY
Checkalllocalcodesforrequirements,especiallyforthesizeand
type of gas supply line required.
Recommended Gas Pipe Diameter
Pipe Length Schedule 40 Pipe Tubing, Type L
(Feet) Inside Diameter Outside Diameter
Nat. L.P. Nat. L.P.
0-10 1/2" 3/8" 1/2" 3/8"
1.3 cm 1.0 cm 1.3 cm 1.0 cm
10-40 1/2" 1/2" 5/8" 1/2"
1.3 cm 1.3 cm 1.6 cm 1.3 cm
40-100 1/2" 1/2" 3/4" 1/2"
1.3 cm 1.3 cm 1.9 cm 1.3 cm
100-150 3/4" 1/2" 7/8" 3/4"
1.9 cm 1.3 cm 2.2 cm 1.9 cm
Note:Neveruseplasticpipe.Checktoconfirmwhetheryourlocal
codes allow copper tubing or galvanized.
Note:Since some municipalities have additional local codes, it is
always best to consult your local authority and installation code.
Installing a New Main Gas Cock
Each appliance should have its own manual gas cock.
In the state of Massachusetts the gas cock must be a T handle
type.
Amanualmaingascockshouldbelocatedinthevicinityofthe
unit. Where none exists, or where its size or location is not
adequate, contact your local authorized installer for installa-
tion or relocation.
Compounds used on threaded joints of gas piping shall be
resistant to the action of liquefied petroleum gases. The gas
linesmust be checked forleaks by the installer. Thisshould be
done with a soap solution watching for bubbles on all exposed
connections,and ifunexposed,a pressuretest shouldbe made.
Never use an exposed flame to check for leaks. Appliance
must be disconnected from piping at inlet of control valve
and pipe capped or plugged for pressure test. Never pres-
sure test with appliance connected; control valve will sus-
tain damage!
A gas valve and ground joint union should be installed in the
gas line upstream of the gas control to aid in servicing. It is
required by the National Fuel Gas Code that a drip line be
installed near the gas inlet. This should consist of a vertical
length of pipe tee connected into the gas line that is capped on
the bottom in which condensation and foreign particles may
collect.
Figure 11
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal
Tubing and Fittings
— ANS Z21.45 Assembled Flexible Appliance Connectors of
Other Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction. The state of Massachusetts requires that a
flexible appliance connector cannot exceed three feet in length.
Pressure Testing of the Gas Supply System
1. To check the inlet pressure to the gas valve, a 1/8" (3.175mm)
N.P.T. plugged tapping, accessible for test gauge connection,
must be placed immediately upstream of the gas supply
connection to the appliance.
2. The appliance and its individual shutoff valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of 1/
2 psig (3.5 kPa).
3. The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig (3.5 kPa).
Attention! If one of the procedures results in pressures in excess
of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will
result in a hazardous condition.

Page 12 14008-0-0403
PLACEMENT OF GLOWING EMBERS AND LAVA ROCK
Placement of the glowing embers (rock wool) is very individual
and light coverage of the areas indicated will provide your best
effects. We recommend separation of the rock wool by hand and
make your coverage as light and fluffy as possible.
Place just enough embers on the burner to obtain the glow and a
gold, yellow flame.
Do not place embers (rock wool) over large ports in rear portion
of burner.
A thin layer of glowing embers (rock wool) should be placed
under open space between the right and left middle logs.
PROPER INSTALLATION SEQUENCE:
VFSR and VFSV-(16, 18, 24, 30)C (Figure 12)
1. Place two (2) log grates onto two (2) left, front pins and two
(2) right, front pins on burner pan.Secure grates with two (2)
Tinnerman clips.
Attention: Log grates, lava rock and rock wool will not be
used with Flame Art log sets.
LOG GRATE PLACEMENT
Figure 12
Rock wool should not be placed in the area of the pilot assembly.
PlacingLavaRockinFrontof Grate and BurnerPan on Fire-
place Floor
Spread lava rocks on fireplace floor in front of grate and burner
pan. The lava rocks are for decorative effect and are not required
for fireplace operation.
ATTENTION:DO NOT PLACE LAVAROCKS ON LOGS
OR ROCK WOOL. THE LAVA ROCKS SHOULD ONLY
BE PLACED ON THE FIREPLACE FLOOR.

Page 1314008-0-0403
Flames from the pilot (rear right back side of the pan burner) as
well as the main flame should be visually checked as the log set
is installed.
In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.
NOTE: all flames will be random by design, flame height will
go up and down.
Glowing embers (rock wool) can cover the pan burner in between
the front and middle logs, but very little is necessary to cover this
area. Excess ember material causes the yellow flame to become
orange and stringy.Apply just enough to obtain slow glow and a
gold yellow flame.
Avoid any drafts that alter burner flame patterns. Do not allow
fans to blow directly into fireplace. Do not place a blower inside
the burner area of the firebox. Ceiling fans may create drafts that
alter flame patterns. Sooting and improper burning will result.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils, films
or bonding agents. These chemicals are not harmful, but may
produce annoying smoke and smells as they are burned off during
the initial operation of the appliance, possibly causing headaches
or eye or lung irritation. This is a normal and temporary
occurrence.
Theinitial break-in operation should last2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windowsor doors to allowodors to dissipate.Any odors remaining
after this initial break-in will be slight and will disappear with
continued use.
OPERATION INSTRUCTIONS/FLAME APPEARANCE
Variable - Figure 13
Millivolt - Figure 14

Page 14 14008-0-0403
HI/LO
REGULATOR
CONTROL
KNOB
PIEZO
IGNITOR
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier from a neigh-
bor'sphone.Follow the gas supplier's instructions.
• Ifyoucannotreachyourgassupplier,callthefire
department.
C. Useonlyyourhandtopushinorturnthegascontrol
knob.Never use tools.Iftheknob will notpushinor
turn by hand, don't try to repair it; call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service techni-
cianto inspecttheappliance and toreplaceany part
of the control system and any gas control which has
been under water.
LIGHTING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE
1. Turn control knob clockwise to OFF position to
completely shut off the heater. 2. If applicable: Turn ON/OFF switch to OFF position and/or set thermostat (if present) to lowest setting. If applicable:
Turn off all electric power to the heater.
Note: For easy access to valve for lighting pilot, remove branch
log and middle log from burner assembly before lighting.
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo)
which lights the pilot. If piezo ignitor does not light the
pilot, refer to Step 7.
4. Turn gas control knob clockwise to the “OFF”
position, set the thermostat to the lowest setting and turn
ON/OFF switch to OFF position.
5. Wait ten (10) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas STOP! Fol-
low “B” in the safety information label. If you do not smell
gas, go to the next step.
6. From OFF position, turn the gas control knob counterclock-
wise to “Pilot” position. Push in and hold control
knob for 5 seconds.
7. With the control knob pushed in, repeatedly push the piezo
ignitor button until pilot is lit (or use a match to light
pilot).
8. Continue pushing the control knob in for a further 60 sec-
onds to prevent the flame detector from shutting off the gas
while the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise to the
“ON” position.
10. After the pilot has been lit for one minute, the burner can be
turned on. Turn the ON/OFF switch to “ON” position or
adjust thermostat to desired setting.
11. If the gas logs will not operate, follow the instructions “To
Turn Off Gas To Appliance” and call your service techni-
cian or gas supplier.
Wait 30 seconds before readjusting the heater when the control
knob has been turned down to a lower setting.
VFSR-(16, 18, 24, 30) LIGHTING INSTRUCTIONS

Page 1514008-0-0403
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier from a neigh-
bor'sphone.Follow the gas supplier's instructions.
• Ifyoucannotreachyourgassupplier,callthefire
department.
C. Useonlyyourhandtopushinorturnthegascontrol
knob.Never use tools.Iftheknob will notpushinor
turn by hand, don't try to repair it; call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service techni-
cianto inspecttheappliance and toreplaceany part
of the control system and any gas control which has
been under water.
LIGHTING INSTRUCTIONS
Note: For easy access to valve for lighting pilot, remove branch
log and middle log from burner assembly before lighting.
1. STOP! Read the safety
information.
2. Push in gas control knob
slightly and turn clockwise
to the “OFF”
position. Do not force.
3. Turn gas flow adjustment
knob clockwise
either manually or with
remote control to “OFF”.
4. Wait ten (10) minutes to
clear out any gas. Then
smell for gas, including
near the floor. If you smell
gas STOP! Follow “B” in
the safety information. If
you do not smell gas, go to
the next step.
5. Find pilot - the pilot is attached to rear of burner.
6. Turn gas knob counterclockwise to “IGN”.
7. Depress and turn gas control knob counterclockwise
to “PILOT”. A spark is produced when gas
control knob is turned between “IGN” and PILOT”.
Repeatedly depress and turn gas control knob between
“IGN” and PILOT” until pilot is ignited. Continue to hold
the control knob in for about one (1) minute after pilot is
lit. Release knob and it will pop back up. Pilot should
remain lit. If it goes out, repeat steps 2 through 7.
• If the knob does not pop out when released, stop and
immediatelycall your servicetechnician or gas supplier.
• If the pilot will not stay lit after several tries, turn the
gas control knob to OFF and call your service
technician.
8. Attention! Gas control has an INTERLOCK latching
device. When the pilot is initially lit and the safety magnet
is energized (pilot stays on ) the INTERLOCK latching
device becomes operative. If the gas control is turned to
the “OFF” position or gas flow to the appliance is shut
off, the pilot cannot be relighted until the safety magnet is
de-energized (approximately 60 seconds). There will be
anaudible “click” when hesafety magnet in thegas control
is de-energized. Pilot can now be relighted. Repeat steps
2 through 7.
9. Turn gas control knob counterclockwise to
“ON”.
10. Turngasflow adjustment knob counterclockwise
either manually or with remote control between “OFF”
and “ON” to adjust flame height.
TO TURN OFF GAS TO APPLIANCE
1. Turn gas flow adjustment knob clockwise either
manually or with remote control to “OFF”. 2. Push in gas control control knob slightly and turn clockwise to “OFF”. Do not force.
VFSV-(16, 18, 24, 30) LIGHTING INSTRUCTIONS

Page 16 14008-0-0403
Figures 15 and 18 show a correct pilot flame pattern. The correct
flame will be blue and will extend beyond the thermocouple. The
flame will surround the thermocouple just below the tip. A slight
yellow flame may occur where the pilot flame and main burner
flame meet. Figures 16 and 19 show an incorrect pilot flame
pattern.Theincorrectpilotflameisnottouchingthethermocouple.
Thiswillcausethethermocoupletocool. Whenthe thermocouple
cools, the heater will shut down.
VFSR PILOT
Correct appearance of pilot flame.
Figure 15
Incorrect appearance of pilot flame.
Figure 16
If pilot flame pattern is incorrect, as shown in Figure 16
• See Troubleshooting, page 19.
Cleaning and Maintenance/Pilot
Oxygen Depletion Sensor Pilot (Figure 17 )
When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:
1. Clean the ODS pilot by loosening nut B from the pilot
tubing. When this procedure is required, grasp nut A with
an open end wrench.
2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and
spider webs. Tighten nut B also by grasping nut A.
Figure 17
VFSV PILOT
Correct Pilot Flame Pattern
Figure 18
Incorrect Pilot Flame Pattern
Figure 19
If pilot flame pattern is incorrect, as shown in Figure 19
• See Troubleshooting, page 19.
PILOT FLAME CHARACTERISTICS

Page 1714008-0-0403
Annual inspection and cleaning by your dealer or qualified
service technician is recommended to prevent malfunction
and/or sooting.
TURN OFF HEATER AND ALLOW TO COOL BEFORE
CLEANING.
Remove logs, handling carefully by holding gently at each end.
Gloves are recommended to prevent skin irritation from ceramic
fibers. If skin becomes irritated, wash gently with soap and water.
Refer to manual for correct log placement.
PERIODICCLEANING – Refertoparts diagramforlocation
of items discussed below.
• Do not use cleaning fluid to clean logs or any part of heater.
• Logs - brush with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate. Don’t remove media from
inside burner box.
• Inspect and clean burner air intake hole. Remove lint or
particles with brush. Failure to keep air intake hole clean
will result in sooting and poor combustion.
ANNUAL CLEANING/INSPECTION – Refer to parts
diagram for location of items discussed below.
• Inspect and clean burner air intake hole. Remove lint or
particles with vacuum or brush. Failure to keep air intake
hole clean will result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at
air intake holes.
• Verify flame pattern and log placement for proper operation.
• Verify smooth and responsive ignition of main burner.
• Check level of ceramic media in burner. Burner should be
full, up to the level of openings in burner top.
CLEANING AND SERVICING
Cleaning and Maintenance/Pilot
Oxygen Depletion Sensor Pilot (Figure 20)
When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:
1. Clean the ODS pilot by loosening nut B from the pilot
tubing. When this procedure is required, grasp nut A with
an open end wrench.
2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and
spider webs. Tighten nut B also by grasping nut A.
Warning:
Never use needles, wires, or similar cylindrical objects
tocleanthepilottoavoiddamagingthecalibratedruby
that controls the gas flow.
Figure 20
PILOT FLAME CHARACTERISTICS (continued)

Page 18 14008-0-0403
WIRING
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation. Verify
proper operation after servicing.
16", 18", 24" and 30" Gas Logs (Millivolt) thermopile is self
powered gas valve and does not require 110 volts. See Figure 21
to provide optional wall switch, thermostat, or remote control.
Maximum length of 20 feet of 16 AWG to conductor wires is to
be used with all optional switches.
Use the two leads (black wires) from ON/OFF switch to attach
optional components.
Check System Operation
Millivolt system and all individual components may be checked
with a millivolt meter 0-1000 MV range.
Remote Receiver -VFSR-(16, 18, 24, 30)
Use the following steps to place the remote receiver adjacent to
the gas valve.
Attention:
1. The remote receiver can not be placed behind the gas valve
and burner assembly.
2. When facing the appliance, the remote receiver must be placed
in the right side of firebox, toward the front.
Note: Do not let remote control receiver come in contact with
burner assembly.
On circulating vent-free firebox, install remote control receiver
behind bottom louver.
Refertoremotecontrolinstallationandoperatinginstructionsfor
more details on remote control.
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
control knob and the pilot will stay ON. Allow your pilot flame
tooperateanadditionalone(1)totwo(2)minutesbeforeyouturn
thegascontrol knobfromthe PILOTposition totheON position.
This time period allows the millivolts (electrical current) to
buildup to a sufficient level allowing the gas control to operate
properly.
Millivolt Control
The valve regulator controls the burner pressure which should
be checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge
over test point (Use test point “A” closest to control knob).After
taking pressure reading, be sure and turn captured screw
clockwise firmly to re-seal. Do not over torque. Check for gas
leaks.
VFSR
Note: (Wiring harness located in envelope)
Connect the 2 - 1/4" terminals onto the TH and TH/TP terminals
on valve. Place decorative log or switch bracket (switch bracket
is used with Flame Art log sets) to right of the gas valve and
burner assembly. When connecting to remote receiver, cut off 1/
4" terminals from wires attached to ON/OFF switch. Strip wires
back about 1/4". Connect stripped ends into remote receiver.
VFSR Wiring Diagram (Figure 21)
Figure 21
VFSV Wiring Diagram (Figure 22)
Figure 22
VFSV
Note: (Wiring harness located in envelope)
Connect black/red 3/16" terminal wire from receiver to 3/16"
terminal on valve. Connect black 1/4" terminal wire from
receiver to 1/4" terminal on valve. Install remote receiver cover
over receiver when receiver is installed into fireplace area.
Locate receiver and cover to the right and forward of valve. (Do
not put receiver behind logs)

Page 1914008-0-0403
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or
pressure is low, contact your local gas supplier immediately.
1. When ignitor button is pressed, there is no spark at
ODS/pilot.
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable -
Reconnect ignitor cable.
d. Ignitor cable pinched or wet. Keep ignitor cable dry -
Free ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.
2. Appliance produces unwanted odors.
a. Applianceburningvaporsfrompaint,hairspray,glues,
etc.-Ventilateroom.Stopusingodorcausingproducts
while heater is running.
b. Gas leak - Locate and correct all leaks.
3. Applianceshutsoffduringuse.(Pilotandmainburner
are off.)
a. Not enough fresh air is available for ODS/pilot to
operate - Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
4. Appliance shuts off during use. (Pilot stays on.)
a. Low line pressure - Check line pressure to the valve.
b. Defective thermopile - Check pilot flame, check wire
connections, output should be a minimum of 325
millivolts across. TH/TP and TP terminals with ON/
OFF switch off.
5. Gas odor even when control knob is in OFF position.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
6. When ignitor button is pressed, there is spark at ODS/
pilot, but no ignition.
a. Gas supply turned off or manual shutoff valve closed
- Turn on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn control
knob to PILOT position.
c. Control knob not pressed in while in PILOT position -
Press in control knob while in PILOT position.
d. Air in gas lines when installed - Continue holding
down control knob. Repeat igniting operation until air
is removed.
e. ODS/pilotis clogged- ReplaceODS/pilot assembly or
get it serviced.
g. Gas regulator setting is not correct - Replace gas
regulator.
7. ODS/pilot lights but flame goes out when control knob
is released.
a. Control knob not fully pressed in - Press in control
knob fully.
b. Control knob not pressed in long enough - After ODS/
pilot lights, keep control knob pressed in 30 seconds.
c. Manual Shutoff valve not fully open - Fully open
manual shutoff valve.
d. Thermocouple connection loose at control valve -
Hand tighten until snug, then tighten 1/4 turn more.
e. Pilot flame not touching thermocouple, which allows
thermocouple to cool, causing pilot flame to go out.
Thisproblemcouldbecausedbyeitherlowgaspressure
or dirty or partially clogged ODS/pilot - Contact local
gas company.
f. Thermocouple damaged - Replace thermocouple.
h. Control valve damaged - Replace control valve.
8. Burner does not light after ODS/pilot is lit.
a. Burner orifice clogged - Clean burner or replace main
burner orifice.
b. Burner orifice diameter is too small - Replace burner
orifice.
c. Inletgas pressureistoo low- Contactqualified service
person.
9. Burner backfires during combustion.
a. Manifold pressure is too low - Contact local gas
company.
b. Burnerorificeclogged-Cleanburnerorreplaceburner
orifice.
10. Logs appear to smoke after initial operation.
a. Vapors from paint or curing process of logs - Problem
will stop after a few hours of operation. Run the heater
with the damper open if you have one, or open a
window for the first few hours.
Log heater is intended to be smokeless. Turn OFF
heater and call qualified service person.
11. Heaterproducesawhistlingnoisewhenmainburneris
lit.
a. Turning control knob to HIGH position when main
burneriscold-TurncontrolknobtoLOWpositionand
let warm up for a minute.
b. Air in gas line - Operate burner until air is removed
fromline.Havegaslinecheckedbylocalgascompany.
c. Dirtyor partiallyclogged burnerorifice -Clean burner
or replace burner orifice.
12. No gas to pilot.
a. LP-regulator shut down due to inlet pressure too high
- Verify LP tank regulator is installed and set at 11" to
13" w.c. Replace regulator on heater.
13. New Installation.
a. On VFSV Model variable does not operate-On is OFF/
OFFisON-wiresintothebackofreceiverarereversed.
TROUBLESHOOTING
SYMPTOMS - POSSIBLE CAUSESAND CORRECTIONS
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

Page 20 14008-0-0403
Index Part
No. Number Description
COMMON PARTS
1 15425 REAR LOG SUPPORT (16)
1 15426 REAR LOG SUPPORT (18)
1 15427 REAR LOG SUPPORT (24)
1 15428 REAR LOG SUPPORT (30)
2 11285 BURNER SUPPORT - LEFT (16)
2 11376 BURNER SUPPORT - LEFT
(18,24,30)
3 11273 GRATE (2 REQ’D) (16)
3 11370 GRATE (2 REQ’D) (18)
3 11371 GRATE (2 REQ’D) (24,30)
4 P-200 ORIFI E FITTING
5 P-204 ORIFI E - LP (VFSR-16 VFSV-16)
5 P-256 ORIFI E - NAT (VFSR-16 VFSV-
16)
5 P-250 ORIFI E - LP (VFSR-18 VFSV-18
VFSM-18)
5 P-203 ORIFI E - NAT (VFSM-18)
5 P-243 ORIFI E - NAT (VFSR-18 VFSV-
18)
5 P-245 ORIFI E - LP (VFSR-24 VFSV-24
VFSM-24)
5 P-244 ORIFI E - NAT (VFSR-24 VFSV-24
VFSM-24)
5 P-249 ORIFI E - LP (VFSR-30 VFSV-30
VFSM-30)
5 P-209 ORIFI E - NAT (VFSM-30)
5 P-211 ORIFI E - NAT (VFSR-30 VFSV-
30)
6 R-5676 AIR SHUTTER - NAT
6 R-5675 AIR SHUTTER - LP
8 11833 PILOT SHIELD (NAT ONLY)
9 R-7063 PILOT REGULATOR (NAT ONLY)
10 12347 BURNER ASSEMBLY (16) NAT
10 12348 BURNER ASSEMBLY (16) LPG
10 14033 BURNER ASSEMBLY (18)
10 14035 BURNER ASSEMBLY (24)
10 14037 BURNER ASSEMBLY (30)
NS 12389 ERAMI MEDIA
NS 11549 RO K WOOL (16)
NS 11548 RO K WOOL (18)
NS 11548 RO K WOOL (24,30) (2 REQ’D)
NS 11788 DE ORATIVE RO K (2 REQ’D)
NS R-2809 DAMPER LAMP (IN LUDED IN
HARDWARE PA KAGE)
MILLIVOLT SYSTEM
7 R-3624 PILOT NAT
7 R-3623 PILOT LP
11 11286 BURNER SUPPORT - RIGHT (16)
11 11375 BURNER SUPPORT - RIGHT
(18,24,30)
12 R-4323 GAS VALVE NATURAL
12 R-4324 GAS VALVE LPG
NS 11292 TUBING - VALVE TO PILOT - LPG
NS 14039 TUBING - VALVE TO PILOT
Index Part
No. Number Description
Attention: When ordering parts, it is very important that part number and description of part coincide.
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
REGULATOR - NAT
NS 14041 TUBING - PILOT REGULATOR TO
PILOT - NAT
NS 11291 TUBING - VALVE TO BURNER
NS R-5668 IGNITOR WIRE
NS R-5910 SWIT H LOG ASSEMBLY
(IN LUDES SWIT H AND WIRE)
NS R-5757 OFF/ON SWIT H
NS R-5699 WIRE HARNESS
VARIABLE SYSTEM
7 R-5170 PILOT LP
7 R-5171 PILOT NAT
11 11333 BURNER SUPPORT - RIGHT (16)
11 11308 BURNER SUPPORT - RIGHT
(18,24,30)
13 R-5672 GAS VALVE NATURAL
13 R5673 GAS VALVE LPG
NS 11335 TUBING - VALVE TO PILOT-LPG
NS 14040 TUBING - VALVE TO PILOT
REGULATOR - NAT
NS 14041 TUBING - PILOT REGULATOR TO
PILOT - NAT
NS 11291 TUBING - VALVE TO BURNER
NS R-5797 REMOTE KIT
PARTS LIST