Widex MOMENT MBB2 User manual

USER INSTRUCTIONS
THE WIDEX MOMENT™ FAMILY
MBB2 model
BTE
(Behind-the-ear)

YOUR HEARING AID
(To be filled out by the hearing care professional)
This is a list of possible programs for your hearing aid. For further informa-
tion on the use of these programs, see "Programs" under "Customization".
Your hearing aid series:
PROGRAMS AUDIBILITY EXTENDER
Universal 
PureSound 
Quiet 
Comfort 
Transport 
Urban 
Impact 
Party 
Social 
Music 
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SPECIAL PROGRAMS AUDIBILITY EXTENDER
Zen 
Phone 
SMARTTOGGLE PROGRAMS AUDIBILITY EXTENDER
Zen+ 
The program names in the table are the default names. If you have chosen
to use some of the other names available, write the new names in the table.
That way you will always know which programs you have in your hearing
aids.
Read the instructions
Read this booklet and the booklet "Ear-sets for Widex hearing aids" careful-
ly before you start using your hearing aid.
Sound streaming and wireless control
This hearing aid allows direct wireless control and sound streaming from
smartphones and other devices. For more help and information contact your
hearing care professional or visit: https://global.widex.com/MOMENT.
This hearing aid works wirelessly with the TONELINK app. We take no re-
sponsibility if the hearing aid is used with any third part app or if the TONE-
LINK app is used with any unsupported devices.
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CONTENTS
IMPORTANT SAFETY INFORMATION.......................................................... 6
YOUR HEARING AID...................................................................................9
Welcome...........................................................................................................9
Your hearing aid at a glance.......................................................................9
CONDITIONS FOR USE..............................................................................10
Indications for use..........................................................................................10
Intended use...................................................................................................10
Operating conditions...................................................................................... 11
Storage and transport conditions................................................................. 11
DAILY USE................................................................................................ 13
Turning the hearing aid on and off...............................................................13
Putting on and removing the hearing aid...................................................13
How to tell right from left..............................................................................14
THE BATTERY........................................................................................... 15
Low battery indication...............................................................................15
Changing the battery................................................................................. 15
CUSTOMIZATION...................................................................................... 17
Programs......................................................................................................... 17
The Zen program........................................................................................19
Sound signals..................................................................................................19
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Lost partner ...............................................................................................20
Program and sound adjustment................................................................. 20
CLEANING................................................................................................22
Tools................................................................................................................22
How to clean your hearing aid.....................................................................22
ACCESSORIES.......................................................................................... 24
TROUBLESHOOTING................................................................................ 25
REGULATORY INFORMATION...................................................................27
FCC and ISED statements............................................................................. 27
EU directives.................................................................................................. 29
Directive 2014/53/EU................................................................................29
Information regarding disposal............................................................... 30
SYMBOLS..................................................................................................31
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IMPORTANTSAFETYINFORMATION
Read these pages carefully before you begin using your hearing aid.
Hearing aids andbatteries can be dangerous if swallowed or used im-
properly. Swallowing or improper use can result in severe injury or even
fatalities. In case ofingestion, contact your local emergency number or
hospital immediately.
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor orhearing care professional immediately if you sus-
pect you may have an ear infection or an allergic reaction.
Contact your hearing care professional if the hearing aid doesn't feel
comfortable, or if it doesn't fit properly, causing irritation, redness or the
like.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearingaids in environments where there may be explo-
sive gases, such as in mines, etc.
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Keep hearing aids, their parts, accessories and batteries away from chil-
dren and mentally disabled people.
Never try toopen or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always ob-
serve the environment in which you are using them. If any restrictions ap-
ply, you must take precautions to comply with these.
Your device has been designed to comply with international electromag-
netic compatibility standards. However, it cannot be excluded that it may
cause interference with other electrical equipment. If you experience in-
terference, keep a distance to other electrical equipment.
Your hearing aid is very powerful and it can play sounds that exceed a
level of 132 dB. There may therefore be a risk of damaging your remain-
ing hearing.
Do not expose your hearing aids to extreme temperatures or high humid-
ity, and dry them quickly if they get wet, or if you perspire heavily.
Please note thatstreaming sound to your hearing aids at a high volume
can prevent you from hearingother important sounds such as alarms and
traffic noise. In suchsituations make sure to keep the volume of the
streamed sound at a suitable level.
Your hearing aids should be stored and transported within the temperature
and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Your hearing aids are designed to operate within the temperature, humidity
and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH
and 750 to 1060 mBar.
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You can find technical data sheets and additional information on your hear-
ing aids on https://global.widex.com.
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YOURHEARINGAID
Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
Your hearing aid and its accessories may not look exactly as illustrated in
this booklet. We also reserve the right to make any changes we consider
necessary.
Your hearing aid at a glance
1
2
3
4
5
1. Ear-set
2. Microphone openings
3. Push button
4. Battery lid with nail grip
5. Left/right identification. Blue indi-
cates your left hearing aid, while red
is for your right hearing aid.
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CONDITIONSFORUSE
Indications for use
The hearing aids are indicated for individuals older than 36 months with a
range of hearing loss from minimal (0 dB HL) to severe (95 dB HL) and all
hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiol-
ogists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program, intended to provide a relaxing sound background
(i.e. music/noise source) for adults who desire to listen to such a back-
ground in the quiet.
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