Wilson Electronics AG Pro Quint 461104 User manual

Contents:
Package Contents ...............................................1
Antenna Kit Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installation Diagram..............................................3
Before Getting Started............................................4
Quick Install Overview............................................5
Installing the Outside Antenna......................................6
Finding the Strongest Signal .......................................7
Installing the Inside Antenna .......................................9
Installing a Wilson Electronics Signal Booster. . . . . . . . . . . . . . . . . . . . . . . . . .9
Powering up a Wilson Electronics Signal Booster......................10
Troubleshooting & Understanding the Lights .........................11
Warnings and Recommendations ..................................13
Guarantee & Warranty...........................................14
Specifications ......................................... Back Cover
Note: This manual contains important safety and operating information. Please read and follow the instructions
in this manual. Failure to do so could be hazardous and result in damage to your Signal Booster.
AG Pro Quint
Appearance of device and accessories may vary.
700 / 800 / AWS (1700 / 2100) / 1900 MHz
In-Building Wireless
SmarTech ™
Signal Booster
TM
Kit #461104

12
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Installation Instructions for the Following
Wilson Electronics Signal Boosters:
How it Works
Designed to provide signal coverage in buildings up to 80,000 square feet, the Wilson AG Pro
Quint boosts signals on 800 MHz, 1900MHz, AWS and both AT&T and Verizon 700 MHz 4G
networks as well as Sprint 4G on the G-Block of 1900 MHz. The AG Pro Quint is the most
affordable five-band Signal Booster available. Wilson’s compact, integrated design is about the
size of a textbook and weighs less than 3 pounds. The AG Pro Quint’s control knobs allow the
installer to optimize the gain on each of the frequency bands.
The AG Pro Quint delivers up to 69.9 dB of gain and supports CDMA, GSM, EVDO, LTE,
HSPA+ and WCDMA technologies. Like all Wilson Signal Boosters this unit features cell tower
protection technologies refined over more than a decade of research and development.
Package Contents
12V / 3A, AC/DC
Power Supply
(859900)
Panel Antenna
(311135-40060)
Wide Band
Directional Antenna
(314411-40075)
60’ LMR Cable
(952360)
75’ LMR Cable
(952375)
AG Pro Quint
700 / 800 / AWS (1700 / 2100) / 1900 MHz
In-Building Wireless SmarTech ™ Signal Booster
Model # 460004 FCC ID: PWO460004
Inside Antenna Options
Kit 309900-50N
• 2- Wall Panel antennas
• 1- 50 ohm 3-Way Splitter
Kit 309905-50N
• 3 - Wall Panel Antennas
• 3 - 2-Way 50 Ohm Splitters
Kit 309902-75F
• 2 - Wall Panel Antennas
• 1 - 3-Way 75 Ohm Splitter
Kit 309903-75F
• 3 - Wall Panel Antennas
• 3 - 2-Way 75Ohm Splitters
Kit 309904-75F
• 1 – Wall Panel Antenna
• 1- 2-Way 75 Ohm Splitter
Kit 301121-40010
• 50 Ohm Dome Antenna
• 10’ LMR400
Kit 301151-0610
• 75 Ohm Dome Antenna
• 10’ RG6 Cable
311155-0630
• 75 Ohm Wall mount Panel Antenna
• 30’ RG6 Cable
311135-5820
• 50 Ohm Wall mount Panel Antenna
• 20’ RG58 Cable
311135-40060
• 50 Ohm Wall mount Panel Antenna
• 60’ LMR400 Cable
311155-40060
• 75 Ohm Wall mount Panel Antenna
• 60’ LMR400 Cable
AG Pro Quint
TM

12
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
To purchase, contact Wilson Electronics Sales Department at: 800-204-4104
Outside Antenna Options
Kit 301111-0675
• Yagi Directional Antenna
• 75’ RG6 Cable
• N-Male to F-Female adapter
Kit 311201-0620
• Omni Directional w/ F-Female
• 20’ RG6 Cable
Kit 311124-0660
• 1900 MHz Yagi Directional
• 60’ RG6 Cable
• N-Male to F-Female adapter
Kit 311129-0650
• 800 MHz Yagi Directional
• 50’ RG6 Cable
• N-Male to F-Female adapter
Kit 314473 -0640
• 75 Ohm Pole Mount Panel Antenna
• 40’ RG6 Cable
Kit 314475 – 0630
• 75 Ohm Wide Band Directional
• 30’ RG6 Cable
Kit 311141 - 0620
• 75 Ohm Grey Brick Antenna
• 20’ RG6 Cable
Kit 314411-40075
• 50 Ohm Wide Band Directional
• 75’ LMR400 Cable
Kit 311203-40020
• Omni-Directional Antenna
• 20’ LMR400 Cable
Kit 301111-400170
• Yagi Directional w/ N-Female
• 170’ LMR400
Kit 311129-400100
• 800 MHz Yagi Antenna
• 100’ LMR400 Cable
Kit 314453-40075
• 50 Ohm Pole Mount Panel Antenna
• 75’ LMR400 Cable
Kit 314453-5825
• 50 Ohm Pole Mount Panel Antenna
• 25’ RG58 Cable
Kit 314411-5825
• 50 Ohm Wide Band Directional
• 25’ RG58 Cable
Kit 301111-5850
• Yagi Directional Antenna
• 50’ RG58 Cable
Kit 311124 – 5840
• 1900 MHz Yagi Directional
• 40’ RG58 Cable
Kit 311203-5820
• Omni-Directional Antenna
• 20’ RG58 Cable
Kit 311129-5830
• 800 MHz Yagi Antenna
• 30’ RG58 Cable
Mini-Mag - 301126
• 12.5 RG174 Cable

34
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Installation Diagram
Inside Antenna
Preferred Method: Place the Inside
Antenna in the ceiling facing down for
the best coverage.
Null Zone: The area under the
Outside Antenna, where the
Outside Antenna radiates the
least.
Outside Antenna
(Wide Band Directional
Antenna shown)
Surge Protector
Power Strip
Note: A Lightning Surge Protector is
recommended for all building installations
(sold separately). Make sure the protector
is installed in line between the Outside
Antenna and the Signal Booster (see page 7
for more details).
Note: The Inside Antenna may be
mounted on the wall directly under the
Outside Antenna, in the null zone, if
20 feet of vertical separation can be
maintained.
Power
Supply

34
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Before Getting Started
This guide will help you properly install your Wilson Electronics Signal Booster.
It is important to read through all of the installation steps for your
particular application prior to installing any equipment. Read through the
instructions, visualize where all the equipment will need to be installed and do
a soft installation before mounting any equipment. Contact Wilson Electronics
Technical Support with any questions at: 866-294-1660.
Signal
Booster
Lightning
Surge Protector
(recommended)
Inside Antenna
Surge Protector
Power Strip

56
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
1. Select a location to install the Signal Booster that is away from excessive heat,
direct sunlight, moisture and has proper ventilation. Do not place the Signal
Booster in an air-tight enclosure.
2. Select a location on the roof of the building to install the Outside Antenna. Use
a cell phone in test mode to find the strongest signal from the cell tower (refer to
page 7 & 8). Visit www.WilsonElectronics.com to find test mode function for your
particular cell phone.
3. Run the Outside Antenna cable to the Signal Booster and attach it to the
connector labeled “Outside Antenna” on the Signal Booster. Run the Inside
Antenna cable to the Signal Booster and attach it to the connector labeled
“Inside Antenna” on the Signal Booster.
For more information on running cable
(refer to page 8). Lightning Surge Protection is recommended for all in-building
installations (refer to page 7).
4. Select a location for the Inside Antenna, preferably in the center of where the
signal needs to be amplified. A minimum separation distance of 20 vertical feet
(within the null zone) or 50 horizontal feet is necessary for proper operation.
If the inside coverage is not sufficient you may need as much as 75 feet of
horizontal separation (refer to installation diagram on pages 3 & 4).
5. Before powering up the Signal Booster, verify that both the Outside Antenna
and the Inside Antenna are connected and check that all connections are tight.
Note: Be careful when plugging the connectors in so as not to bend the center
pins on the connectors
.
6. The Signal Booster has been packaged with the gain control knobs adjusted
to the highest gain position. If any of the lights are not green, please refer to
pages 11 & 12 for troubleshooting lights.
Quick Install Overview
See Installation Diagram on page 3. Contact Wilson Electronics Technical Support
Team with any questions at 866-294-1660 Mon. - Fri. hours: 7am to 6pm MST.
IMPORTANT NOTICE
• It is very important to power your Signal Booster using a
surge protected AC Power Strip with at least a 1000 Joule
rating.
• Failure to do this will void your warranty in the event of a
power surge or lightning strike.

56
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the frustration of not
being able to connect to or maintain a strong cellular signal. When this occurs, it is
generally due to one of two reasons:
1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad
coverage; however, there are many areas in which signal strength may be
reduced by topographic features or by local government restrictions on the
height or placement of the towers themselves. Rural areas generally have
fewer cell towers than urban regions.
2. Natural and Man-Made Obstructions – Signal strength can also be negatively
affected by trees, hills, buildings, weather, and other obstructions. You may be
relatively close to a cell tower but still unable to make a call. This often occurs
in homes, offices and other buildings in which stucco, concrete or metal walls
may block the signal.
The Signal Booster works with multiple antennas. The Inside Antenna
communicates with your cell phone and the Outside Antenna communicates with
the cell tower. The Outside Antenna receives the cell tower signal and sends it
through the cable to the Signal Booster, where it is amplified and re-transmitted
much stronger through the Inside Antenna into the room. When the Inside Antenna
picks up a signal from your cellular device, the Signal Booster amplifies that signal
and transmits it through the cable to the Outside Antenna and back to the cell
tower.
Cell Tower
The antenna should be mounted as shown in the illustration above.The mounting
bracket, included with antenna, is adjustable and will accommodate pipe
diameters from 1.25 inches to 2 inches (pipe sold separately #901117). Mount
the antenna so that there is at least 3 feet of clearance in all directions around it.
Position the antenna so that it has an unobstructed line of sight to the cell tower’s
strongest signal. Make sure the antenna is not pointing across your own roof or
at the Inside Antenna as this will cause the oscillation protection circuitry to shut
down the Signal Booster (refer to page 11).
Installing the Outside Antenna (#314411-40075 shown)
Drip hole on bottom
Cell Tower
Antenna

78
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the Outside Antenna. Use a
cell phone in test mode to find the strongest signal from the cell tower (see below
for more information). To get the strongest signal possible, it is very important to
set up your Outside Antenna properly. The Inside and the Outside Antenna must
be mounted in such a way that they are able to pick up the best possible cell
signal on the outside of the building and provide the best possible signal on the
inside of the building. Mount the Outside Antenna as high as possible facing the
cell tower in an area with the best possible signal coverage.
Note: Never point the front of a Directional Antenna toward the Inside Antenna.
See Figures 1 & 2 on page 10.
Warning: Lightning protection is recommended for all installations
(sold separately #859902-50 Ohm). Take extreme care to ensure
that neither you nor the antenna comes near any electric power
lines.
Installing Lightning Protection
(sold separately #859902-50 Ohm)
Install the Lightning Surge Protector
(LSP) close to the Signal Booster. Attach
the cable from the Outside Antenna to the
surge protector, using a short length of low
loss cable; attach one end to the LSP and
the other to the Outside Antenna connector
on the Signal Booster. Ensure the LSP
is properly grounded (ground wire not
included). Visit www.WilsonElectronics.com
or call 800-204-4104 to purchase.
Finding the Strongest Signal
When installing your Signal Booster’s Outside Antenna, aiming it towards the
best signal source from your service provider is important. The best way of
getting the strongest signal is to have one person on the roof to rotate the
Outside Antenna, which is connected to the Signal Booster. Turning the Outside
Antenna about 45 degrees at a time, while the second person is watching the
signal strength on the phone inside the building. This allows you to read the
Lightning
Surge Protector
(sold separately)
Signal Booster
Surge Protector Powerstrip
Ground Wire
(not included)
To Outside
Antenna
To Signal Booster
To Inside
Antenna

78
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Signal readings usually appear as a negative number (for example, -86). The
closer you get to zero the stronger the signal (see graph below).
-50dB -60dB -70dB -80dB -90dB -100dB -110dB
EXCELLENT GOOD POOR NO
SIGNAL
Signal Strength Graph
Cell Tower
Cell Signal
Outside
Wide Band
Antenna
Tips for Running Outside Antenna Cable
If you are mounting the Outside Antenna on the roof of your building, we have
found that it is easiest to run your cable underneath the down side of your roof’s
flashing. If you have satellite TV service installed you may be able to follow the
same route as the satellite TV cables that are already running from outside of your
building to the inside.
After routing the cable, we recommend sealing any areas where the cable passes
into the building with cable bushings, silicone or other waterproof sealant to keep
your installation from leaking. If you are mounting the Outside Antenna to the
outside wall of your home or building, the simplest way is to run the cable on the
outside of the wall and attach it to the exterior of your home or office. Then drill
a hole through the wall where you want the cable to appear on the inside of the
building. Before drilling, make sure that there are no electrical outlets, sewer or
water pipes, or electrical wiring in the wall that you are about to drill through as this
could potentially harm you or damage the building.
signal strength from the cell tower. It is preferable to have the phone in the test
mode so the actual signal strength can be read, as bars are not the most accurate.
Go to www.WilsonElectronics.com for help in finding the test mode for your phone.
Always make sure the person inside the building gives the signal time to arrive
and register on the phone (between 10-30 seconds for phone to reset to the signal
reading).
Ground Wire
(not included)

910
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Ceiling
Rafters
Ceiling
Drywall
Inside
Antenna
Installing the Inside Antenna
Select a location for the Inside Antenna, preferably in the center of where the signal
needs to be amplified. A minimum separation distance of 20 vertical feet (within
the null zone) or 50 horizontal feet is necessary for proper operation. If the
inside coverage is not sufficient you may need as much as 75 feet of horizontal
separation. Refer to installation diagram on pages 3 & 4.
After drilling the required hole, run the cable through and seal it with cable
bushings, silicone or other waterproof sealant to enclose the hole that you have
created. In some instances, it may be possible to run the cable up into the fascia of
the attic overhang. In this circumstance, the cable will be accessible in the attic for
further routing.
In some cases, multiple Inside Antennas may be required, for instance if you
have multiple rooms with poor signal. A signal is split by using a splitter. Visit
www.WilsonElectronics.com or call 800-204-4104 to purchase additional cable(s)
and antenna(s).
Installing a Wilson Electronics Signal Booster
Select a location to install the Signal Booster that is away from excessive heat,
direct sunlight, moisture and that has proper ventilation. Do not place the Signal
Booster in an air-tight enclosure. Recommended installation locations for in-
building Signal Boosters are near a power outlet and in a closet or on a shelf.
Note: It is important to have adequate air ventilation. Maintain at least 6
inches of clearance from surrounding objects. Be careful when
plugging the connector in so as not to damage the center pins on
the connectors.
Run the Outside Antenna cable to the Signal Booster and attach it to the connector
labeled “Outside Antenna” on the Signal Booster. Run the Inside Antenna cable to
the Signal Booster and attach it to the connector labeled “Inside Antenna” on the
Signal Booster.