Wilson Electronics Sleek 4G User manual

Wilson
Electronics
Mobile 4G™
Cellular Signal Booster
460108
~
Need help? www. WilsonE/ectronics.com DTech Support 866-294-1660
Mon .- Fri. Hours: 7 am to 6 pm MST

A
THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER
WILL ADJUST TO THE TEMPERATURE OF ITS
ENVIRONMENT, BUT
IS
DESIGNED TO PROTECT THE
SIGNAL BOOSTER TECHNOLOGY. FOR EXAMPLE.
IN
THE SUMMER,
THE SIGNAL BOOSTER CASE MAY BE AS HOTAS 150 DEGREES
INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES WILL NOT
DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE
RISK TO THE VEHICLE. AGAIN,
BE
SURE TO PLACE YOUR SIGNAL
BOOSTER
IN
A LOCATION WITH ADEQUATE VENTILATION AND AWAY
FROM DIRECT SUNLIGHT OR MOISTURE.
A
THE MOBILE 4G SIGNAL BOOSTER
MAY REMAIN ON.
IN
VEHICLES
WHOSE 12V DC POWER SOURCES
DO NOTAUTOMATICALLY SHUTDOWN WHEN THE
VEHICLE IS TURNED
OFF.
THIS COULD RESULT
IN
DISCHARGING THE VEHICLES BATTERY
IN
ONE
TO TWO DAYS.
Installation Instructions for the Following Wilson Electronics Signal Boosters:
Mobile 4G SmarTech
ill™
Signal Booster
Model#
460008 FCC
10:
PW0460008
Contents
Package Contents
................................................................
3
Before Getting Started
............................................................
3
Installation
......................................................................
3
Troubleshooting & Understanding Lights.
............................................
5
Additional FAQ.
..................................................................
5
Outside Antenna Options
.........
.
................................................
6
Safety Guidelines
.................................
.
..............................
6
Signal Booster Specifications
......................................................
7
Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back Cover
2
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help?
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Mon.- Fri. Hours:
7
am to 6
pm
MST

Package Contents
Mobile
4G"'
Signal Booster
Optional
Antennas
1
Mini-Mag
OutsideAntenna
301126
I
Slim Low Profile
InsideAntenna
301152
•
DC Power Supply
5V
/2.5A
859913
12" Mag Mount
I
NMO Marine
1
Outside Antenna
311103
1
Outside Antenna
311104-5810 Outs1de Antenna
311130-5810 Trucker
Outside Antenna
311101
Appearance
of
devi
ce
and
ac
cessories may vary.
Before Getting Started
Before you install your Mobile
4G
rM
Booster and
start enjoying improved cellular reception please
do the following:
1.
Read through all the installation steps. This
will help you know
what
to expect from start
to finish.
2.
3.
Watch the YouTube video demonstrating
the Mobile
4G
Signal Boost installation at:
wilsonelectronics.com/Mobile4Gvideo
Familiarize yourselfwith all materials in
your product package. This will allow you
to know which pieces are referenced in the
instructions.
Installation
You
can install
your
Mobile 4G Signal Booster
in your vehicle using the following steps. NOTE:
Before completing your installation, create a
"soft" installation by putting the components
of
your Mobile
4G
Signal Booster in place and
testing the operation before mounting equipment.
1.
Install the outside antenna. Select a
2.
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location on top
of
the
car
that is:
• Nearthe center
of
the vehicle's roof.
• At least 12 inches from any other
antennas.
• Free
of
obstructions.
• At least 6 inches from
any
windows
(including sunroofs).
•
At
least 8 inches from
any
people.
The outside antenna mustbe installed
vertically on a metallic surface.
/
Run the outside antenna cable into the
car
. The cable is strong enough that it
may
be shut in most vehicle doors without
damaging the cable. For a cleaner look,
carefully pull down the
door
seal, run the
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am
to 6pm MST 3

3.
4.
4
cable under the seal, and push the seal
back into place. This method reduces wear
on the cable as the door opens and closes.
--=---
------
Install the Low-Profile inside antenna.
• Identify a place on the right side
of
the
driver's seat to mount the inside antenna.
The location should be at least
18
inches
from where the cellular device will be
used.
• Install the inside antenna at the same
angle as the cell phone when held in use
or near the laptop's cellular data card to
maximize signal strength.
For a more professional look, you can
install the inside antenna underneath a car
seat cover
or
upholstery.
·When
you have tested the functionality
of
your Mobile 4G Signal Booster, mount
the inside antenna by peeling
off
the
backing
of
the Velcro®
and attach it to
your selected location on the seat and
secure the inside antenna.
Place and connect the Mobile 4G Signal
Booster.
• Select a location for the Signal Booster
that
is
free from excessive heat, direct
sunlight and moisture and that has
proper ventilation. Good locations
include underneath a seat
or
under the
dashboard.
• Connect the wire from the outside antenna
to the port labeled "outside antenna" on
the Signal Booster.
• Connect the wire from the inside antenna
to the port labeled "inside antenna" on the
Signal Booster.
• Plug the power adapter into vehicle's
12V DC power supply and attach the
cord to the side
of
Power Booster labeled
"Power." NOTE: Do NOT connect the
power to the Signal Booster until you
have connected both the inside and
outside antennas.
• Power up your Signal Booster by flipping
the switch on the back
of
the DC power
adapter on. A red light should appear on
the power adapter.
Note: The Mobile 4G Signal Booster may remain
on, in vehicles whose 12V DC power
sources do not automatically shutdown
when the vehicle
is
turned off. This could
result
in
discharging the vehicles battery
in
one to two days.
Note: Some 12V DC power sources are shut
down when the vehicle ignition is turned to
off. Refer to your vehicle owners manual
for specifics related to your vehicle.
NOTE: The aluminum casing
of
your Signal
Boosterwill adjust to the temperature
of
its
environment, but is designed to protect the
Signal Booster technology. For example,
in
the
summer, the Signal Booster case may be as hot
as 150 degrees inside your vehicle. These high
temperatures will NOT damage the Signal Booster,
nor do they pose a fire risk to the vehicle. Again,
be
sure to place your Signal Booster
in
a location with
adequate ventilation and away from direct sunlight
or moisture.
Need
help?
--t
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Wi/sonE/ectronics.com
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Tech Support 866-294-1660
Mon.-
Fri
. Hours:
7
am
to 6
pm
MST

Troubleshooting &Understanding
Lights
The lights on the front of the Mobile 4G Signal
Booster indicate whether the system is working
or
if there are problems. Each light indicates
the operation
of its labeled frequency. Take the
following steps based on the indicator light color
when using the Mobile
4G Signal Booster.
Lights off: If the lights are not on:
• Check connections on the power supply
to see that it is firmly plugged into both the
Mobile 4G Signal Booster and the power
source.
• Ifusing a DC power supply in your vehicle,
ensure the power supply is properly inserted.
Then check the 12 volt power from the car
socket and the fuse. Replace the fuse
if
necessary.
Red light: A red light indicates oscillation is
occurring. Oscillation is similar to feedback
between a microphone and speaker. When
oscillation occurs, the Signal Booster will power
down to protect the cell tower.
To eliminate
oscillation, the outside antenna needs to be
moved farther from the inside antenna. Move the
outside antenna on the roof to the rear
of the car,
but
at least 8 to 12 inches from the rear or side
windows. Disconnect the power from the Signal
Booster, then reconnect the power to reset the
Signal Booster.
United States Carrier Frequency Use
Flashing red light: If one or more of the lights
on the Signal Booster are blinking red, this
means that the Signal Booster has shutoff due to
close proximity to the handset or mobile device.
Increase the distance between the handset
and
the Inside Antenna until the light is no
longerflashing red. Contact Wilson Electronics
Technical Support Team for assistance.
Green light: A green light indicates the Mobile
4G Signal Booster is working properly.
If you have additional questions about the
operation of your Mobile 4G Signal Booster ,
please contact the Wilson Electronics
technical
support team at 866-294-1660 or
email [email protected].
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am
to 6:00pm
MST, by calling (866-294-1660), or by
email, at [email protected]
How does weather affect the performance of
my outside antenna?
Water vapor (e.g. rain, fog, snow or other
precipitation) creates an effective filter to cellular
signal.
In times of heavy precipitation, you may
see less performance.
What's the difference between the 800 MHz
and the 1900 MHz bands? How do I know
which MHz band
my cell phone uses?
The Mobile 4G works with all major North
American cellular providers on the 800 & 1900
MHz frequencies. Traditionally, 800/1900MHz are
associated with voice and
3G data; while 700MHz
and 1700/2100MHzare associated with 4G data.
For more detail, refer to wirelessadvisor.com.
We recommend visiting www.wirelessadvisor.com for information regarding the frequency band used by
your cell service provider
in a specific geographical location.
Need help? ~ www.WilsonE/ectronics.com
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Tech Support 866-294-1660
Mon .- Fri . Hours: 7 am to 6 pm MST
5

Outside
Antenna
Options
Mini-Mag
NMOAntenna
Kit
311104
-
40015
301126
w/
12.5
RG174
cable-
SMA
Kit
311104-5810
•
800/1900
NMO
Antenna
301113
w/
12.5
RG174
cable-
FME
•
800/1900
NMO
Antenna
•
15'
LMR400
Cable
•
10'
RG58
Cable
12"
Mag
Mount
Kit311112-5810
Kit
311104-17410
•
800/1900
NMO
antenna
311103
w/
12.5'
RG174
311125w/
12
.
5'
RG174
311128
w/
12.5'
RG174
314202
w/
12.5'
RG174
311703
w/
12.5'
RG174
•
800/1900
NMO
Antenna
•
10'
RG58
Cable
Kit
314203-5810
• 800/900/1900
NMO
Antenna
• 1
0'
RG58
Cable
•
10'
RG174
cable
Kit
311112-17410
•
800/1900
NMO
antenna
•
10'
RG174
cable
Trucker
Antenna
Kit
314203-17410
311101
w/10
.5'
RG58
311701
w/10.5'
RG58
311119
w/13.5'
RG58
311133
w/13.5'
RG58
Kit
311112-40015
•
800/1900
NMO
Antenna
•
15'
LMR400
cable
Kit
314203-40015
• 800/900/1900
NMO
antenna
•
10'
RG174
cable
Glass
Mount
Marine
Antenna
• 800/900/1900
NMO
antenna
•
15'
LMR400
cable
311102
w/14'
RG58
311114
w/14'
RG58
311130-5810
w/10
.
5'
RG58
Wilson
Electronics
manufactures
a
wide
variety
of
antennas
to
help
you
customize
your
Signal
Booster
for
your
specific
application
.
See
your
dealer
or
visit www.
WilsonEiectronics
.
com
.
Safety Guidelines
&WARNING: The Inside Antennas must have 18 inches
of
separation distance from all active users.
& WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone.
&WARNING: Use only the power supply provided in this package. Use
of
a non-Wilson Electronics product may
damage your equipment.
&WARNING: The Outside Antenna must be installed no higher than 10 meters (32'9") above ground.
&RF SAFETY WARNING:
Any
antenna used with this device must be located at least 8 inches from all persons.
BEFORE USE,
you
MUST REGISTER THIS DEVICE
with
your
wireless
provider
and
have
your
provider's
consent.
Most
wireless
providers
consent
to
the
use
of
signal
boosters.
Some
providers
may
not
consent
to
the
use
of
this
device
on
their
network.
If
you
are
unsure,
contact
your
provider.
You
MUST operate
this
device
with
approved antennas
and
cables
as
specified
by
the
manufacturer.
Antennas
MUST
be
installed
at
least 20
em
(8
inches)
from
any
person.
You
MUST cease
operating
this
device
immediately
if
requested
by
the
FCC
or
a
licensed
wireless
service
provider.
WARNING.
E911
location
information
may
not
be
provided
or
may
be
inaccurate
for
calls
served
by
using
this
device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions:
(1)
This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment.
6
Need
help?
'-"EJ
www.WilsonEiectronics.com
~
0
Tech
Support 866-294-1660
Mon.- Fri. Hours:
7
am
to 6
pm
MST

Signal Booster Specifications
Model Number
Connectors
SMA
Antenna Impedance
50 0hms
Frequency
704-746 MHz, 746-787 MHz, 824-894 MHz. 1850-1995 MHz, 1710-175512110-2155 MHz
3Power output for single cell phone (dBm)
700 MHz Band 17
708 11Hz Band 13 800 11Hz 180011Hz
1700MHz
Uplink 25.7 24.4
25.1
25.2 23.8
3Power output for single cell phone (dBm)
700 MHz Band 11
700 MHz Band 13 800 11Hz 1900MHz 2100MHz
Downlink -4.3
-4.1 -1.2 4.0 5.6
Noise Figure (typical downlink/uplink) 3d8nominal
Isolation
>90d8
Power Requirements
5V2.5A
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals
in order to increase coverage
of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected
signal
is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on
that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such
automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing
power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster's microprocessor.
Need help?
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Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
7

30-Day Money-Back Guarantee
All Wilson
Electronics
products
are protected by Wilson Electronics
30-day
money-back
guarantee.
If
for any
reason the
performance
of
any
product
is not acceptable, simply return the
product
directly
to the reseller with a
dated
proof
of
purchase.
2-Year Warranty
Wilson Electronics Signal Boosters are warranted for two
(2)
years against defects
in
workmanship and/or materials.
Warranty cases may be resolved by returning the product directly to the reseller with a dated proof
of
purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer's expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied
by
Wilson Electronics. Wilson Electronics
shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or
replaced product back to the original consumer
if
located within the continental U.
S.
This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure
to
use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
Disclaimer:
The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no
responsibility is assumed by Wilson Electronics, LLC for any business
or
personal losses arising from its use,
or
for any infringements
of
patents or other rights
of
third parties that may result from its use.
Copyright©
2014
Wilson
Electronics,
LLC
All
rights
reserved.
U.S.
Patent
Nos.-
7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; 8,639,180
~Wilson
Electronics
3301
East Deseret Drive,
St.
George,
UT
84790
web: www.WilsonEiectronics.com
1
email: [email protected]
phone: [phone] I local: 435-673-5021 I fax: [phone]
YoumJ
E:JIJ

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OR QUESTIONS
THAT YOU MAY HAVE

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