Winmate R12ID8M-RTM7GP User manual

SERVICEMANUAL
(本文件不得擅自塗改或影印) FMRD33B
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PartNo98T012A0002GRevision100
ProductName12.1”UltraRuggedTabletPCModelNameR12ID8M‐RTM7GP
ProductName：12.1”TabletPC
ModelName:NewPanel

SERVICEMANUAL
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Document History
Item Date Revision Page Description
1 2014.12.2 100 N/A New Document Released
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Approved by Reviewed By Made By
Brian John Jon

SERVICEMANUAL
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Table of Contents
Section 1: Spare Parts List for Service .......................................................................................................... 3
Section 2: Exploded-view Drawing ............................................................................................................... 5
Section 3: Trouble Shooting FAQ .................................................................................................................. 6
Replace Front Cover (I) ....................................................................................................................... 11
Replace Middle Plate Kit (I) ................................................................................................................ 17
Replace M/B Kit (I) ............................................................................................................................. 23
Replace OSD Kit (I) ............................................................................................................................ 28
Replace Dock Board Kit (I) ................................................................................................................. 34
Replace Dim Brd Kit (I) ...................................................................................................................... 39
Replace I/O Brd Kit (I) ........................................................................................................................ 44
Replace Battery Brd Kit (I) .................................................................................................................. 49
Replace SSD Kit (I) ............................................................................................................................. 54
Replace RAM (I) ................................................................................................................................. 59
Replace Wifi+BT Card(I) .................................................................................................................... 64
Replace Battery (I) ............................................................................................................................... 69
Section 1: Spare Parts List for Service

SERVICEMANUAL
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Item Part Number Spare Part Note
1 Front Cover
2 Middle Plate
3 90MBID832005 M/B Kit
4 76E032300507 SSD 32GB
5 72MB2GA0050L RAM 2GB
7 9B0000000298 WiFi+BT Card
8 90BBSD030000 OSD
9 90BBCK101000 Dock Brd
10 90BBDB04T002 DB04 Brd
11 90BBRTIO1000 I/O Brd
12 90BBTPBAT000 Battery Brd
13 320412004002 Battery (5200mAh)
Note: For the detail spare parts information, please refer to
“98T012A0002G_Spare_Parts__V100_EN.xlsx”

SERVICEMANUAL
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Section 2: Exploded-view Drawing

SERVICEMANUAL
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Section 3: Trouble Shooting FAQ
Panel
abnormal
Screen displays
discoloration or color
bar
Panel damaged or
broken
Bios Update (refer to P.)
Replace Front Cover (refer to P.11)
Unable to
power on Replace SSD (refer to P.55)
Power light is not lit
Power light and HDD
light are lit
Bios Update (refer to P.)
Replace Front Cover (refer to P.11)
Power light is lit but
HDD light is not lit
Screen is lit as normal,
unable to enter OS.
Battery
abnormal
Battery appears
swelling and abnormal
Battery is not charged
while connected with
adaptor.
Replace Battery (refer to P.70)
Touch
abnormal
Touch function
abnormally under OS
Replace Middle Plate Kit (refer to P.18)
Replace M/B Kit (refer to P.24)

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WIFI/BT
abnormal
Make sure WIFI&BT
setting is correct
Device Manager
unable to display
WIFI&BT module
Device Manager able
to display WIFI&BT
module
Replace WiFi & BT Module (refer to
P.)
Replace Rear Cover Kit (refer to P.)
WWAN
abnormal
Make sure WWAN
setting is correct
Device Manager
unable to display
WWAN module
Device Manager able
to display WWAN
module
WWAN Setup (refer to P.)
Replace WWAN Module (refer to P.)
Replace Rear Cover Kit (refer to P.)
WIFI&BT Setup (refer to P.)

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Make sure GPS setting
is correct
Setting is correct but
GPS still abnormal
GPS Setup (refer to P.)
Replace Rear Cover Kit (refer to P.)
GPS
abnormal
USB
abnormal
USB keyboard &
mouse unable to use Replace Rear Cover Kit (refer to P.)
Audio
Jack
abnormal
Test with headphone
or external SPK, no
sound or unable to set
the volume
Replace Front Cover (refer to P.)
Make sure volume is
set correctly
Setting is correct but
no sound
Volume Adjustment Setup (refer to
Replace Front Cover (refer to P.)
SPK
abnormal

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Item Trouble
Description
Check Point Action
1 Unit will not
boot
Power LED is not lit up Plug in the AC adapter. Pressing the
Reset key, if you still cannot solve,
replace the battery, if you still cannot
solve, replace the MB
If its normal power LED is lit up,HDD
LED is normal lit up
Replace the Front Cover, if this does
not solve, replace the MB
If its normal power LED is lit up,HDD
LED is not normal lit
Pressing the Reset key first, if it’s
not resolved, replace with SSD. If
you still can not resolve it, replace
with the MB
Normal screen is lit, but couldn't boot the
operating system
Updating the Bios first, if it’s not
resolved, Updating the OS, if it’s not
resolved, replace with SSD. If above
all still cannot resolve it, replace with
the MB
2 Panel
aberrant
Screen appears colorful or faded
Checking if Panel Cable is off, or
updating Bios. If it cannot be
resolved, replace the Front Cover. If
above all still cannot resolve it,
replace the Rear Cover Kit
Panel Damage or rupture Replace the Front Cover
3 Battery
aberrant
Connecting to the Adaptor, if battery
charge is not increased or it could not be
charged at all.
Replace the Battery first, if not
resolved, replace with the MB
The appearance of the battery is
expanded or unusual. Replace Battery
4 Touch
aberrant
Under the operating system, there’s any
abnormal reaction on the touch screen.
Check if Touch Cable is connected,
or replace the Front Cover. If you
still cannot resolve, then replace the
MB

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Item Trouble
Description
Check Point Action
5 WIFI/BT
aberrant
Check if the setting for WIFI&BT is
correct. Please refer to WIFI&BT set up
DevicemanagercannotshowWIFI&BT
modulenormally.ReplaceWiFi&BTModule
DevicemanagercanshowWIFI&BT
modulenormally.ReplaceMB
6 WWAN
aberrant
Check if the setting for WWAN is correct. Please refer to WWAN set up
DevicemanagercouldnotshowWWAN
modulenormally.ReplaceWWANModule
DevicemanagercouldshowWWAN
modulenormally.ReplaceMB
7 GPS aberrant
Confirm GPS settings are correct Please refer GPS set up
Ifthesettingiscorrect,butGPSisstill
unavailable.ReplaceMB
8 USB
aberrant
Use of USB keyboard or mouse does not
move Replace MB
9 Audio Jack
aberrant
Test earphone or external speakers, If its
neither sound nor volume adjustment. Replace MB
10 SPK aberrant
Checking if the volume adjustment is
correct.
Please refer to volume
adjustment set up
Setting is correct, but there’s still no
volume. Replace MB

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Section4:ReplacementProcedure
Replace Front Cover (I)
Items Material：
Steps Assembly operation description：
1 Turn back the unit as shown in the Figure.
2 Remove the battery
Sequence Notes：
1

STEP1
STEP2

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ReplaceFrontCover(II)
Items Material：
Steps Assembly operations Description：
1 Remove the Tablet protection Rubber
(marked in red circle)
2 Remove the screw (marked red circle.)
Sequence note：
1
STEP1
STEP2

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ReplaceFrontCover(III)
Items Materials：
Steps Assembly operations Description：
1
Remove antenna cable (marked in red
circle, after removing cables, remove the
thermal pad from the Heat sink ( marked in
red box) Then remove the thermal pad at
the copper column (pointed in red arrow)
將紅圈處各天線線材卸下，並將紅框處
Heat Sink 拆除後，清除箭頭處 Heat Sink
銅管墊片
2 Remove each FFC cables (follow where the
red arrow is pointing)
3
Unplug each cables connected from the
main board : Panel Cable(A)、Docking
Cable(B、C)、Battery Cable(D) (follow
where the red arrow is pointing)
Sequence note：
1
STEP1
STEP2
STEP3
D A C B

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Replace Front Cover (IV)
Items Material：
Steps Assembly operations Description:：
1
Unplug each cables connected from the
main board: SPK Cable(A)、Touch
Cable(B)、Dimming Board Cable(C)
2 Remove each screws from the main board
(marked in red circle)
Sequence Note：
1
STEP1
STEP2
A
B
C

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Replace Front Cover (V)
Items Material：
Steps Assembly operations Description:：
1 Release screws (marked in red circle) then
remove the Dock Board.
2 Release screws (marked in red circle) then
remove the Battery Board
3
Release each screws (marked in red
circles)remove the hexagonal copper
column pointed in red arrow, panel cable
(pointed in black arrow) then finally
remove the Dimming Board(A) and I/O
Board(B)( check out yellow arrow
indicated)開紅圈處各螺絲，卸下紅箭頭
處下之六角銅柱、黑箭頭處之 Panel 燈
管線，最後拆下 Dimming Board(A)與 I/O
Board(B) (黃箭頭所指處為正面方向)
Items Notes：
1
STEP1
STEP2
STEP3
A
B

SERVICEMANUAL
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ReplaceFrontCover(VI)
Items Materials：
Steps Assembly operations Description：
1
Release screws (marked in red circle) then
remove the middle plate.鬆開紅圈處各螺
絲，將中隔板組件移除
2
Release screws (marked in red circle) then
remove OSD Board and Speaker (marked
in red arrows)... 鬆開紅圈處各螺絲，將
OSD Board 與 SPK(紅箭頭處)移除
3 Front cover removal is done.完成前框拆
卸步驟
4 Please follow SOP to re- assemble unit
accordingly.
Sequence Notes：
1
STEP1
STEP2
STEP3

SERVICEMANUAL
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Replace Middle Plate Kit (I)
Items Materials：
Steps Assembly operations Description：
1 Turn back the unit as shown in the Figure
2 Remove the battery
Sequence Notes：
1

STEP1
STEP2

SERVICEMANUAL
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Replace Middle Plate Kit (II)
Items Material：
Steps Assembly operations Description：
1
Remove the Tablet protection Rubber
(marked in red circle)將 Tablet 手把帶與
各紅圈處之四角防撞 Rubber 卸下
2 Remove screws (marked red circle.)將各
紅圈處內之螺絲卸下
Sequence Note：
1
STEP1
STEP2

SERVICEMANUAL
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Replace Middle Plate Kit (III)
Items Materials：
Steps Assembly operations Description：
1
Remove antenna cable (marked in red
circle, after removing cables, remove the
thermal pad on the Heat sink ( marked in
red box) Then remove the thermal pad at
the copper column (pointed in red arrow)將
紅圈處各天線線材卸下，並將紅框處
Heat Sink 拆除後，清除箭頭處 Heat Sink
銅管墊片
2
Remove each FFC cables (follow where the
red arrow is pointing)將各箭頭所指處之
FFC 線材卸下，計有四處
3
Unplug each cables connected from the
main board : Panel Cable(A)、Docking
Cable(B、C)、Battery Cable(D) (follow
where the red arrow is pointing)將M/B上
各箭頭所指處之線材:
Panel Cable(A)、Docking Cable(B、C)、
Battery Cable(D)卸下
Sequence Note：
1
STEP1
STEP2
STEP3
D A C B

SERVICEMANUAL
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Replace Middle Plate Kit (IV)
Items Material：
Steps Assembly operations Description：
1
Unplug each cables connected from the
main board: SPK Cable(A)、Touch
Cable(B)、DB04 Cable(C)將 M/B 上各箭
頭所指處之線材:
SPK Cable(A)、Touch Cable(B)、DB04
Cable(C)卸下
2
Remove the screw from the main board
(marked in red circle)卸下各紅圈處之螺
絲，以先行拆下 M/B
Sequence Note：
1
STEP1
STEP2
A
B
C