Winmate M9020 User manual

Rugged Tablet Computer
User's Manual
M9020
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USA
3348 Peachtree RD suite 700
Atlanta, GA 30326
TEL: [phone]
FAX: [phone]
Website: www.winmate-rugged.com
Email: [email protected]
www.winmate.com
Canada
2820 Argentia Road, Unit 4,
Mississauga, Ontario, Canada L5N 8G4
TEL: [phone] Ext. 22
FAX: [phone]
Website: www.ttx.ca
Email: [email protected]
Taiwan Headquarter
9F, No.111-6, Shing-De Rd.,
San-Chung District,
New Taipei City 241, Taiwan, R.O.C
TEL: [phone]
FAX: [phone]
Website: www.winmate.com.tw
Email: [email protected]
Shanghai
Room 1102, Building A, No. 900,
Yishan Rd., Xuhui District,
200235 Shanghai, P.R.China
TEL: [phone],
54278692 Ext. 188
FAX: Ext. 190
Website: www.winmate.com.cn
Email: [email protected]

Copyright © 2014 Winmate Technologies. All rights reserved.
No part of this manual may be reproduced, copied, translated, or transmitted in any form or by
any means, electronic or mechanical, for any purpose, without the written permission of Winmate
Technologies.
TRADEMARKS
All product names, trademarks or logos mentioned herein are the properties of their respective
owners.
Microsoft, Windows, and the Windows logo are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. Microsoft products are licensed to
OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of Microsoft Corporation.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks of their respective
owners.
NOTE:
Display images shown may vary slightly from actual display. Information in this manual is subject to
change without notice.
DISCLAIMER
Winmate Technologies reserves the right to make any product changes without notice, including
circuits and/or software described or contained in this manual in order to improve design and/or
performance. Winmate Technologies assumes no responsibility or liability for the use of the described
product(s), conveys no license or title under any patent, copyright, or masks work rights to these
products, and makes no representations or warranties that these products are free from patent,
copyright, or mask work right infringement, unless otherwise specied. Applications that are described
in this guide are for illustration purposes only. Winmate Technologies makes no representation
or warranty that such application will be suitable for the specied use without further testing or
modication.
WARRANTY
Winmate Technologies warrants that each of its products is free from material and workmanship defect
for a period of one year starting from the invoice date. If the customer discovers a defect, Winmate
Technologies will, at its option, repair or replace the defective product at no charge to the customer,
provided it is returned during the warranty period, with transportation charges prepaid. The returned
product must be properly packaged in its original packaging to obtain warranty service.

WinmateTechnologies i
Contents
Preface...................................................................................................v
Notational Conventions....................................................................vi
Getting Started....................................................................................1-1
Unpacking ........................................................................................1-2
Optional Items...........................................................................1-3
Device Overview ..............................................................................1-4
Front View.................................................................................1-4
Rear View (With Compartment Cover and Battery Packs).......1-6
Rear View (Without Compartment Cover and Battery Packs)..1-7
Top and Bottom View................................................................1-9
Installing the Hand Strap and Stylus.........................................1-10
Removing the Stylus.................................................................1-11
Releasing the Compartment Cover..................................................1-12
Tightening the Compartment Cover..........................................1-13
Installing the Memory Card ..............................................................1-13
Removing the Memory Card.....................................................1-14
Installing the SIM Card.....................................................................1-15
Installing the Battery Pack................................................................1-17
Removing the Battery Pack......................................................1-18
Connecting to AC Power..................................................................1-19
Turning the M9020 On and Off.........................................................1-20
Turning On................................................................................1-20
Turning Off................................................................................1-21

ii WinmateTechnologies
Operating Your Tablet
Computer.............................................................................................2-1
Using the Touch Screen ...................................................................2-2
Calibrating the Screen..............................................................2-3
Using the Integrated Keyboard.........................................................2-5
Keyboard Overview ................................................................2-5
Special Function Keys..............................................................2-5
Navigation Keys........................................................................2-6
Using the Panel Keys.......................................................................2-6
Using Wireless LAN .........................................................................2-7
Turning the Wireless Radio On and Off....................................2-7
Connecting to a Wireless Network............................................2-9
Using Bluetooth................................................................................2-10
Turning the Bluetooth On and Off.............................................2-10
Turning the Bluetooth Adapter On and Off................................2-11
Pairing with Bluetooth Devices.................................................2-12
Conguring Bluetooth Settings .................................................2-15
Using the WWAN Network ...............................................................2-17
Connecting to a WWAN Network..............................................2-17
Using AirCard®Watcher............................................................2-18
Conguring AirCard®Watcher Settings.....................................2-20
Using GPS........................................................................................2-22
Turning the GPS On and Off.....................................................2-22
Enabling the Location Sensors.................................................2-23
Using u-center ..........................................................................2-24
Using the Camera ............................................................................2-26
Opening the Camera ................................................................2-26
The Camera Screen .................................................................2-27
Shooting Photos .......................................................................2-28
Camera Settings.......................................................................2-29
Using the Winmate Control Center...................................................2-32
Opening the Winmate Control Center.......................................2-32
Viewing System Information.....................................................2-33
Dening Hotkeys.......................................................................2-34

WinmateTechnologies iii
Using the Barcode Reader...............................................................2-36
Using ScannerManager............................................................2-37
Working With Bluetooth Scanners............................................2-40
Connecting Your M9020.....................................................................3-1
Connecting USB Devices.................................................................3-2
USB Port Connection................................................................3-2
Connecting VGA Devices.................................................................3-3
Connecting Audio Devices ...............................................................3-4
Connecting Serial Devices...............................................................3-5
Managing Power.................................................................................4-1
Battery Pack.....................................................................................4-2
Charging the Battery Pack........................................................4-2
Checking the Battery Level.......................................................4-4
Replacing the Battery Pack ......................................................4-5
Power Management.........................................................................4-6
Power Saving Tips............................................................................4-6
Expanding Your M9020 ......................................................................5-1
Connecting the Docking Station.......................................................5-2
Overview of the Vehicle Docking Station..................................5-2
Docking the M9020...................................................................5-4
Connecting the Docking Station ...............................................5-6
Maintenance, Troubleshooting and Specications.........................A-1
Taking Care of Your M9020..............................................................A-2
Location Guidelines..................................................................A-2
General Guidelines...................................................................A-2
Cleaning Guidelines..................................................................A-2
Touchscreen Guidelines ...........................................................A-2
Troubleshooting................................................................................A-3
M9020 Specications .......................................................................A-5

iv WinmateTechnologies
Regulatory Information......................................................................B-1
Important Information.......................................................................B-2
Safety Information (EN)............................................................B-3
Informations de sécurité (FR)...................................................B-4
Installation and Operating Instructions (EN).............................B-5
Installation et d’utilisation (FR)..................................................B-5
About the Batteries...................................................................B-6
About the Adapter....................................................................B-6
FCC Regulations..............................................................................B-7
ANSI/ISA 12.12.01-2013..................................................................B-8
CAN/CSA C22.2 No. 213-M1987.....................................................B-8
CE Notice (European Union)............................................................B-8
RF Exposure Information (SAR) ......................................................B-9
IC Regulations..................................................................................B-9
Important Note..........................................................................B-10

WinmateTechnologies v
Preface
This manual contains information that will help you operate this rugged
computer. It is divided into ve chapters and two appendices.
• Chapter 1: Getting Started, takes you through the process of setting up
your M9020 and identifying its external components.
• Chapter 2: Operating Your M9020, tells you how to use M9020’s
components and features.
• Chapter 3: Connecting Your M9020, provides information on installing
and using peripheral devices.
• Chapter 4: Managing Power, provides information on power
management.
• Chapter 5: Expanding Your M9020, provides information on installing
and using optional accessories, such as docking stations, expansion
modules, etc.
• Appendix A, provides technical specications and information on caring
for your M9020, and gives solutions to common problems you may
encounter when using the device.
• Appendix B, provides regulatory information and safety notices on your
M9020.

vi WinmateTechnologies
Notational Conventions
Throughout this manual, the following conventions are used to distinguish
elements of text.
NOTE: Identies additional information that requires special attention.
CAUTION: Identies important information that, if not followed, may result in loss of data or
damage to the device.
Hardware and keyboard keys are shown in a bold typeset. For example:
Press the F1 key to complete.
A title, command, setup item, value, option, or button that you can see on the
screen is shown in bold typeface. For example:
Select When I press the power button, set it to Shut down, and then tap
the Save changes button.

WinmateTechnologies 1-1
Getting Started
CHAPTER 1
Congratulations on purchasing the Winmate M9020. Its rugged design allows
you to use it in harsh outdoor environments. You can use it under blazing heat,
subzero cold, driving rain or dusty surroundings – places you could not take a
consumer-grade tablet computer.
This chapter tells you, step by step, how to get the M9020 up and running. You
will nd instructions for the following procedures:
• Unpacking
• Device Overview (an explanation of the external components and their
functions)
• Installing the Hand Strap
• Installing the SIM Card
• Installing Battery Packs and Connecting to AC Power
• Turning the M9020 On and Off
Getting Started

1-2 WinmateTechnologies
Getting Started
Unpacking
After unpacking the shipping carton, you should nd these standard items.
Inspect all items. If any item is damaged or missing, notify your dealer
immediately.
√ M9020 √ Battery Packs
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√ Power Adapter √ AC Power Cord
√ Stylus √ Hand Strap
√ VGA Cable √ Screws
√ Windows 7 Certicate of Authenticity Label (COA)
√ Quick Start Guide

WinmateTechnologies 1-3
Getting Started
Keep the shipping carton and packaging materials in case you need to ship or
store the M9020 in the future.
NOTE: Actual items may slightly differ depending on the purchased conguration.
Optional Items
√ Vehicle Dock √ Battery Charger

1-4 WinmateTechnologies
Getting Started
Device Overview
Front View
Esc
Tab
Ctrl
Q
A
ZXCVBNM0123
456
789
Alt Shift
SDFGHJKL
Enter
Space
Del Fn
,.
WERTYUIOP
!@
-=
Caps
#$%^&*(
?/
- >][}{
)+
|
;
\:“‘ ~`
F1
F2
F4
F3
F5
10
1
3
8
7
9
5
6
4
2
No. Item Description
1 2.0 MP Front Camera Allows you to take photos.
2 Touchscreen Glass-on-glass resistive touchscreen
3Barcode Scanner
Button Press to activate the barcode scanner
located on the top left corner of M9020.
4Menu and
Function Keys Common Windows function keys (F1 ~ F5, Menu).

WinmateTechnologies 1-5
Getting Started
No. Item Description
5LED
Battery Mode (On Battery Power):
• Solid Green: Power on.
• Blinking Greeen: Suspend: Every 3
seconds.
• Blinking Red (The average of two
batteries):
- <= 20%, blinking interval 5s.
- <= 15%, blinking interval 3s.
- <= 10%, blinking interval 1s.
- <= 5%, Hibernate.
(Depends on OS setting).
• Solid Red: Either Battery #1 or Battery
#2 is missing.
AC Mode (On External Power):
• Solid Green: Fully charged: Both
batteries are fully charged.
• Blinking Greeen: Suspend: Every 3
seconds.
• Solid Blue: Either battery is being
charged.
• Solid Red:
- Faulty: Cannot charge.
- Either Battery #1 or Battery #2 is
missing.
6 Keyboard Integrated keyboard.
7Power Switch Press to turn on the M9020.
8 Speaker Integrated speaker.
9 Camera Button Press to access the front / rear camera
feature.
10 Light Sensor Provides automatic display brightness
functionality.

1-6 WinmateTechnologies
Getting Started
Rear View (With Compartment Cover and Battery Packs)
5
3
12
4
No. Item Description
1 Compartment Cover
Covers the internal connectors. See
the connectors in “Rear View (Without
Compartment Cover and Battery Packs)” on
page 1-7.
2 5.0 MP Rear Camera Allows you to take photos.
3 Camera Flash Provides ash lighting for use with the camera
or just as an assisting light.
4Battery Lock Latch Rotate the latch to lock or unlock the
battery pack.
5 Battery Packs
Supplies power to your M9020 when external
power is not connected.
NOTE: At least one battery pack is required
to power up the M9020.

WinmateTechnologies 1-7
Getting Started
Rear View (Without Compartment Cover and Battery Packs)
Full COM
Full COM
PWR
VGA USB
TxRx TxRx
USB
USB USB
WARNING: Prior to using the
connection points, contact
Winmate Technologies at: +1
(855) Winmate-TECH. Failure to
follow this instruction could
void product warranty.
2
5
1
4
3
6
No. Item Description
1 Battery Bays Bays for battery pack installation.
2 Cable Connectors See more “Cable Connectors Placement” on
page 1-8.
3 Cable Connectors
Location Label
This label includes information about the
connector placement under the compartment
cover.
4 WWAN Card
Connector Connection for the WWAN card. NOTE: On the illustration the WWAN card is
already connected.
5 SIM Card Slot For installation of a SIM card for WWAN data
network connectivity.
6 MicroSD card slot For installation of a Micro SD memory card.

1-8 WinmateTechnologies
Getting Started
Cable Connectors Placement
The cable connectors are located under the compartment cover on the rear
panel. The following image illustrates the connector locations.
Full COM
Full COM
PWR
VGA USB
TxRx TxRx
USB
USB USB
WARNING: Prior to using the
connection points, contact
Winmate Technologies at: +1
(855) Winmate-TECH. Failure to
follow this instruction could
void product warranty.
1
2
3
4
5
4
5
3
2
1
No. Item
1VGA
2 PWR
3 2x Full COM
42x TxRx
5 4x USB

WinmateTechnologies 1-9
Getting Started
Top and Bottom View
2 5
Bottom View
Top View
64
7
11
3
No. Item Description
1Screw Holes for Hand
Strap To attach the hand strap to the side of the M9020.
2 Barcode Reader For reading 1D/2D barcodes.
3 Audio Connector Connects to a stereo headset, external
speakers, or an audio recording device.
4 RS-232 Connector Connection for serial devices, such as a
scanner, printer, etc.
5 USB Port Connection for USB 2.0 compatible devices
such as a USB storage.
6 Power Connector Connects to the AC adapter.
7Docking Connector Connects to a docking station (optional).

1-10 WinmateTechnologies
Getting Started
Installing the Hand Strap and Stylus
Your M9020 comes with a stylus for use with the touch screen.
For storing the stylus, you need to attach the supplied hand strap to your
M9020.
Perform the following to prepare and install the hand strap and stylus to your
M9020:
1. Align the screws on the hand strap with the screw holes on the top and
bottom of M9020.
2. Use the tip of the stylus to attach the screw on the hand strap to the screw
hole on top of M9020.
3. Repeat step 2 for the bottom side of M9020.

WinmateTechnologies 1-11
Getting Started
4. Insert the stylus into the stylus loop on the hand strap.
Removing the Stylus
Pull the stylus by its tab to remove it from the hand strap.

1-12 WinmateTechnologies
Getting Started
Releasing the Compartment Cover
To access the connectors under the compartment cover, you need to release
the cover rst.
Perform the following to release the compartment cover:
1. Use the tip of the stylus to release the four (4) screws on the compartment
cover.
CAUTION: Avoid damaging the internal cable connectors. RS-232 and USB cables are con-
nected to the motherboard under the compartment cover.
2. Lift the cover in an angle as shown.