Winncare Luna Twin/400 User manual

Luna Twin/400
Ceiling hoist
User manual
Important information
Please read this user manual carefully
before using the product!
This user manual is intended as a guide
for caregivers and other users, as well as
technical personnel during servicing and
maintenance of the product.
maintenance of the product.
Date: 02-06-2017
Ver: 2
Scan the QR code for further information

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CONTENTS
1PURPOSE AND SAFETY _____________________________________4
Purpose __________________________________________ 4
Safety instructions__________________________________ 4
Before use ________________________________________ 5
Terminology_______________________________________ 5
Unpacking ________________________________________ 6
Transport _________________________________________ 6
2INSTALLATION AND OPERATION _____________________________7
Installation and dismantling of the ceiling hoist___________ 7
Pictograms and functions ____________________________ 9
Operation of safety functions ________________________ 11
Charging_________________________________________ 12
3USING LUNA TWIN _______________________________________13
Use of accessories _________________________________ 13
Using spreader bar ________________________________ 13
Using Luna in a shower environment _________________ 14
4MAINTENANCE __________________________________________14
Cleaning _________________________________________ 14
Storage__________________________________________ 14
5CHECK, WARRANTY AND TROUBLESHOOTING _________________15
Annual check and warranty _________________________ 15
Troubleshooting __________________________________ 15
6TECHNICAL DATA AND DIMENSIONS ________________________16
Technical specifications_____________________________ 16
Dimensions ______________________________________ 17
7ENVIRONMENT AND QUALITY ______________________________18
Disposal _________________________________________ 18
Battery __________________________________________ 18
Quality __________________________________________ 18
Symbols and abbreviations __________________________ 19
8ACCESSORIES____________________________________________19

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1PURPOSE AND SAFETY
Luna Twin/400 is a modular ceiling hoist, which can be used as a single or a double (Twin)
ceiling hoist. The single Luna has a lifting capacity of 275 kg.
By an easy modification to the Luna Twin solution, where two single Luna are interconnected
and then brings the total lifting capacity on 400 kg. See section - “Installation”.
Luna Twin referred in this manual as Luna ceiling hoist. If there is a weight behind the
description is only for this model. Example Luna/275 applies to a single Luna.
Purpose
The Luna ceiling hoist has as purpose to transfer bariatric patients weighing up to 400 kilos.
The transfer can be from bed to chair/wheelchair or from chair to toilet etc. in institutions such
as nursing homes, hospitals, care centres and in home care.
NOTE: Do not use the Luna ceiling hoist for purposes other than originally intended.
Safety instructions
Important - Warning!
Read the user manual and these safety instructions thoroughly before using:
•The maximum lifting capacity may never be exceeded. When using Luna in connection
with other components e.g. slings or transportable track systems it is always the
component with the LOWEST weight capacity that decides the maximum lifting capacity.
•NEVER use the ceiling hoist if there are any indications of wear or suspicion of other
defects on the track systems, the hoist, or on the accessories. In such cases the hoist
must be taken out of service immediately and you must contact your dealer or Winncare
Nordic ApS.
•Ensure that neither carers nor patient can be injured during lifting. Especially when the
sling is in the process of being attached to the spreader bar. Take care the spreader bar
does not strike anyone.
•Never lift higher than necessary when hoisting.
•If Luna is used near shower systems or bath, it should be ensured that the Luna or hand
control is not submerged (see section 3.3).
•Luna should never be used in an environment containing chlorine or in other aggressive
environment.
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Before use
The carer is responsible for ensuring that a check is carried out BEFORE Luna and accessories
are used, including the following:
•Luna ceiling hoist is mounted in suitable track systems, approved by Winncare Nordic
ApS.
•The installation of the track system was done by qualified installers with proposals
from Winncare Nordic ApS.
•All parts must be mounted correctly according to this user manual (see section 2.1).
•The carer will have received instructions in using the Luna ceiling hoist.
•The Luna ceiling hoist is interconnected correctly according the installations guide (see
section 2.1).
•The lifting strap on the Luna is checked for wear/frayed and folds or string. Check also
that the strap moves freely into the Luna. If there is any sign of worn, the Luna must be
taken out of use immediately. The strap should be changed before the ceiling hoist is
used again.
•Check that the synchronised mode is activated (see section 2.1).
•Check the up/down function, if any abnormal sound is heard the Luna must not be
used before it has been checked by a qualified technician.
•Lifting slings are checked for any damage especially as regards to lifting straps. The
slings must be not used if defects are detected.
•If you are in any doubt concerning the use of the Luna please contact the dealer or
Winncare Nordic ApS for advice and guidance.
Terminology
Luna Twin/400:
Strap with hooks
Carry handle
Distance spreader bar
Spreader bar with hooks
for sling
Track system
Distance rod with cable
2x Luna ceiling hoist
Function buttons and hand
control connection
og tilslutning af

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(1)
(3)
(2)
(4)
(6)
(5)
(7)
Unpacking
Check that all the parts are present and undamaged. Any suspicion of damage or shortage
should be reported to your dealer or Winncare Nordic ApS.
We recommend that the packing carton is retained if the Luna is to be used on other sites or for
return shipment in case of repair or annual check.
Contents of the Luna Single/275
1) Luna/275 with output on the inactive side
for the Twin solution.
2) User manual
3) Hand control (accessories)
4) Spreader bar (accessories)
5) Charger (accessories)
Contents of the Luna Twin/400
1) 2 boxes of Luna ceiling hoist
2) Distance rod with cable
3) Distance spreader bar
4) User manual
5) Hand control (accessories)
6) Spreader bar (accessories)
7) Charger (accessories)
Transport
The Luna ceiling hoist is most safely transported using the original packaging.
Symbols are printed on the packaging to ensure the best information for carrier companies.
(1)
(2)
(3)
(4)
(5)

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( 4 )
2INSTALLATION AND OPERATION
Be aware that each of the Luna devices weights 6.7 kilos without the distance
rod and spreader bars.
Installation and dismantling of the ceiling hoist
Mounted of Luna/275 ceiling hoist
Luna/275 mounted directly on to the ceiling track in cart.
1) Lift the ceiling hoist up to the cart and connect the
bayonet bracket into the Luna (resistance will be
felt since the bracket is spring loaded).
2) Turn the ceiling hoist 90˚ clockwise. When the hoist
is in place a click will be heard and the hoist is
correct mounted.
Dismounting of Luna/275 ceiling hoist
1) Press the ceiling hoist upwards against the track.
2) Turn 90˚ anti clockwise to dismount the hoist.
Mounted of Luna/400 ceiling hoist
1) Click the distance rod up at the cart in the track
system.
2) Lift one of the ceiling hoists and connect the
hoist to the distance rod. (Resistance will be
felt since the bracket is spring loaded).
3) Turned 90˚ clockwise, when Luna is in place a
click will be heard. This indicates correct
mounting. Mount the other Luna in the same
way.
4) Mount the distance spreader bar by pressing
the spring loaded hook. (Fig.2.1A)
Pull downwards until the hook is fixed on the
ring on the spreader bar. (Fig. 2.1B)
Note: Ensure that the strap not twisted and that the
hooks are safely locked.
Fig. 2.1A
Fig. 2.1B
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(3)
(2)
(1)
(1)
( 2 )

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5) Connect the hand control on the main ceiling hoist (see section 2.2) and adjust the
Luna with the up/down buttons, so the spreader bar is in level.
6) Connect the Twin cable on the inactive side foil.
7) Press STOP on the hand control and hold the Reset button for 5 seconds. The Luna
Twin ceiling hoists are now synchronized.
If the ceiling hoist is not mounted correctly an electronic safety device
prevents operation of the hoist.
Dismounting of Luna/400 ceiling hoist
1) Disconnect the Twin cable and the hand control.
2) Dismount the distance spreader bar.
3) Press the ceiling hoist upwards against the distance rod until you feel resistance.
4) Turn 90˚ anti clockwise to dismount the hoist.
5) Pull down to remove the distance rod.
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Pictograms and functions
Active side foil:
(1) ON –The LED lights green to indicate,
that the ceiling hoist is ready.
If not used for a while the hoist will go into
sleep-mode and the LED turns off. Activate
the hoist again by pressing down (3) or the
up button (4) on the hand control.
(2) BATT. –Indicates the level of the battery.
(See section 2.4).
(3)+(4) Down/Up –With a constant hold on
one of the arrows on the primary hoist
(where the hand control is connected), the
hoist move in the desired direction. Then
both hoists run synchronously up/down.
Release the button to stop the movement.
(5) Connecting the hand control –The ceiling
hoist connected the hand control is the
primary hoist.
(6) Name plate –Inform about model,
service, serial number and symbols.
(7) Emergency lowering –ONLY used in
situations where it is necessary to lower a
patient safely in a lift failure. This button
must be held constantly to lower the device.
(See section 2.3)
(8) STOP –Press the emergency stop button
to stop the Luna immediately.
This function can be reset by pressing the
reset button on the hand control for 5
seconds.
(9) Interconnector plug –The cable from the
distance rod must be connected to both Luna
celling hoists otherwise the synchronised
mode does not work.
Inactive side foil:
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(6)

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Hand control:
(1) ON –The LED lights green to indicate,
that the ceiling hoist is ready. Under use the
LED will show yellow.
(2) BATT. –Indicates the level of the battery
(see section 2.4).
(3)+(4) Up/Down –With a constant hold the
Luna will move in the desired direction. Both
hoists run synchronously up/down.
Release the button to stop the movement.
(5)+(6) Work offset –Is used in connection
with the adjustment of the level. The straps
on both ceiling hoists have to be completely
in level otherwise the synchronously does
not works.
(7) Reset –Used to reset the Luna after the
use of the emergency stop - or lock function.
Reset by holding the reset button for 5
seconds, the Luna will them be reactivated.
Reset can also be used to lock all functions to
avoid unintended use by e.g. the patient.
When the reset button is held, the LED light
will show red and all functions will be locked.
Deactivate as after an emergency stop.
(8) Emergency lowering –ONLY used in
situations where it is necessary to lower a
patient safely in a lift failure. This button
must be held constantly to lower the unit.
(see section 2.3)
Note: Works only with hand control (5)
plugged in and LED (1) must be on.
(9) STOP –Press the emergency stop button
to stop both Luna immediately.
This function can be reset by pressing the
reset button (7) on the hand control for 5
seconds.
(7)
(8)
(9)
(5)
(4)
(3)
(2)
(1)
(6)

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Fig. 1
Fig. 2
Fig. 3
Operation of safety functions
Emergency stop:
This function is only to be used in an emergency e.g. if the Luna does not react or does not stop
after releasing the hand control operation. The Emergency stop is placed on the hand control
and on the side foil. If the emergency stop has been activated all functions will stop
immediately and the LED light will show red on the hand control.
The Emergency stop can be deactivated by pressing the “Reset” button on the handset for 5
seconds.
Emergency lowering button:
This is also only to be used in an emergency where it is necessary to safely lower a user. The
emergency lowering button is placed on the hand control, illustrated as a parachute and also
on the side foil with 3 arrows.
To activate the emergency lowering hold the button on the hand control or on the front panel
for 5 seconds and a “beep” from the Luna sounds. This is a hold to run button.
Warning!
The emergency lowering will not work if the hand control has a defect.
Note! If the Luna is in “sleep-mode”press either the up or down button for the emergency
lowering to work. When using emergency lowering, the normally stop will not be active!
Release the emergency lowering button, when the strap is in its full length.
Manual emergency lowering:
The manual emergency is used to lower the patient when the powered emergency lowering
does not work or if the hand control is defective.
Follow the instructions that are placed on the charger or follow the description below:
Fig. 1) Remove the hand control.
Fig. 2) Remove the plug on the side of the Luna ceiling
hoist.
Fig. 3) Take the key, which is located at the top of the
charger. Put the key into the Luna and turn anti
clockwise to lower the user.
Note! Scan the QR-code and see the instructions on video.
Note! If one of the emergency stop functions has been activated due to an emergency the Luna
must not be used again before a check has been made and any defect repaired.
If in doubt, contact your dealer or Winncare Nordic ApS
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Charging
The Luna ceiling hoist can be charged from the hand control charger holder mounted on the
wall. The charger unit is connected to a mains supply.
•Move the Luna to the charging station and place the hand control onto the charger
after which charging starts automatically.
Note: Luna is fitted with batteries that require regular charging. Winncare Nordic ApS
recommends that Luna is charged every night or when the hoist is not in use.
Luna is fitted with a diode (marked BATT.), which gives the following information concerning
battery condition during use:
LED color
Description
Green
•The LED on the hand control will flash during charging.
•The LED lights constantly on the hand control, when the
batteries are fully charged.
•The LED lights constantly on the Luna active side foil, when the
batteries are fully charged.
Yellow
•The LED on the active side foil lights, and indicates that the
batteries are approx. 50% discharged.
•Recommend charging to avoid low battery.
Red
•The LED on the active side foil lights and indicates that the
batteries have reached a critical point.
•The LED start flashing and an acoustic (”beep” signal) will be
heard.
•Luna must IMMEDIATELY be put on charge in this situation
and remain on charge for a minimum of 9 hours.
Note: Luna ceiling hoist cannot be overcharged.
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3USING LUNA TWIN
Luna is ready for use if all assembly instructions have been followed correctly.
Luna is intended for use under normal temperatures (+2 to +40˚C) and relative humidity
(40 –90%).
Use of accessories
The spreader bar and weight scale are accessories of Luna Twin and the mounting of both are
as follows:
1) Mount the distance spreader bar (See
section 2.1)
2) Safety cotter pin - Secure the disctance
bar to the weight scale or the spreader
bar.
Mount the safety cotter pin by pushing
the pin into the holes and locking it.
3) Weight scale - See the user manual for
the weight scale.operation.
4) Spreader bar for sling (See section 3.2)
Using spreader bar
Luna spreader bars are designed for use with Winncare Nordic ApS lifting slings. Winncare
Nordic ApS lifting slings have 2-6 lifting straps and are designed for lifting hooks with a
minimum diameter on ø8 mm.
Note: Use of non-approved slings will render Winncare Nordic ApS responsibility for faults and
accidents null and void.
Winncare Nordic ApS can assist in choosing slings and also the correct use of slings.
Hanging slings on the Winncare Nordic ApS spreader bar
Winncare Nordic ApS accepts no responsibility if slings are placed incorrectly, it is
always the onus of the carer/helper to ensure that the sling is correct for the
situation needs and is correctly mounted.
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2)
1)
3)
2)
4)

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1) The sling strap is placed over the hook in its
open position.
2) The strap is pulled downwards so that the hook closes.
Note: The design of the lifting hook is such that the weight of the patient/user will help close
the hook.
To release the strap after lifting simply pull upwards to open the hook.
WARNING:
Risk of finger entrapment - ensure that user’s fingers cannot get trapped.
Using Luna in a shower environment
The Luna ceiling hoist and the hand control are water resistant and can tolerate being sprayed
with water. Winncare Nordic ApS recommends that the Luna is used as Fig. 3.3A (Shown as a
single Luna).
Note: IPx4 hand control cannot withstand being immersed in water. As a cost option it is
possible to choose a waterproof IPx7 hand control, which can safely be immersed in water.
4MAINTENANCE
Cleaning
Luna ceiling hoist and the tracks may be cleaned using a slightly damp cloth with a small
quantity of standard household cleaning agent or use surgical spirit to over-drying.
Strong chemicals or abrasive agents must not be used.
Storage
Luna must be stored in a dry environment with relative humidity under 70%.
If the Luna is not to be used over a long period press the emergency stop button to save the
battery.
Note: Luna should be fully charged before storing. The batteries will slowly discharge so it is
recommended that the Luna is recharged every 3 months to prevent the battery from being
destroyed.
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5CHECK, WARRANTY AND TROUBLESHOOTING
Annual check and warranty
The Luna ceiling hoist must always be repaired and maintained by qualified personnel, including
the replacements of print card, batteries, lifting straps and other components.
The manufacturer Winncare Nordic ApS recommends that the ceiling hoist MUST be checked
by a qualified person at least once a year in accordance with Winncare Nordic ApS service
instructions. An annual check is also recommended to the European Standard (EN/ISO 10535)
for patient lifters/hoists including ceiling hoist.
It is the legal owners’ duty to ensure that these checks are carried out on the product.
If it is necessary to replace any parts due to wear or damage, Winncare Nordic ApS
recommends for safety reasons to use original spare parts.
Warranty
There is a 5 year warranty on the product. See further warranty conditions on www.ergolet.dk.
Troubleshooting
Fault:
Possible cause
Solution
Luna does not react when
the hand control UP/DOWN
are used.
(No ”beep” sound from the
Luna unit).
Batteries are not fully
charge or defective.
Charge batteries (see section 2.4).
If this does not help, the batteries
must be changed.
The emergency stop is
activated.
Deactivate emergency stop (see
section 2.3).
Defective hand control.
Check if up/down buttons on the
hand control works, if not try
another hand control or obtain a
new one from the dealer or
Winncare Nordic ApS.
Fault:
Possible cause
Solution
Luna does not react when
UP/DOWN buttons on the
hand control are used.
(A ”beep” sound is heard).
Luna unit is not mounted
correctly on the track/
cart.
Read the mounting instructions
and follow section 2.1 for correct
mounting Luna in tracks.
Batteries are not fully
charged.
Charge batteries (see section 2.4).
The strap is rolled
incorrectly.
Request service technician from
dealer.

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Fault:
Possible cause
Solution
Does not charge.
Charger is not connected
to the main supply.
Connect charger to main supply.
(see section 2.4).
Charger defect.
Try another charger or get a new
one from the dealer or Winncare
Nordic ApS.
Connection to the hand
control is defective.
Try another charger or get a new
one from the dealer or Winncare
Nordic ApS.
6TECHNICAL DATA AND DIMENSIONS
Technical specifications
Max capacity:
Length of lifting strap:
Weight:
Measurements:
Battery operation:
Charging:
Covering:
Noise:
IP-class
Luna/275 (single): 275 kg
Luna/400 (Twin): 400 kg
2200 mm
6.7 kg without spreader bar (single)
710 x 420 mm
36 V lead acid batteries
100 - 240 V, 0.5 amp.
High impact, moulded ABS
Lwa during lifting/lowering without load is 49dB(A)
Lwa during lifting/lowering with 175 kg is 53dB(A)
Cassette: IP24
Charger: IPx4
Hand control: IPx4 (IPx7 as accessories)

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Dimensions
Measurements, Twin Luna/400:
A) Width of Luna device
710 mm
B) Spreader bar (see section 8
”accessories” for other sizes)
600 mm
C) Height of Luna device
170 mm
D) Min. height from hook to track
450 mm
E) Lifting range from min. height
1950 mm
A
B
C
D
E

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7ENVIRONMENT AND QUALITY
The Luna Twin has an expected life time of a minimum of 10 years under the assumption that
all recommended service checks have been carried out and that the normal maintenance have
been followed.
Disposal
Disposal of this ceiling hoist can be made through Winncare Nordic ApS. After
the hoist useful lifetime Winncare Nordic ApS will receive the hoist back and
split the individual fractions in an environmentally friendly way either through
reuse or recycling.
Fractions that contain aluminium, lead acid batteries, ABS plastic, steel may damage the
environment if not handled in an environmentally responsible way.
Battery
The ceiling hoist is equipped with batteries which may be returned either to the local recycling
station or to Winncare Nordic ApS at the end of their lifetime.
Quality
Winncare Nordic ApS is certified according to the quality standard ISO 9001 and ISO 13485.
These certifications mean that the products and the company complies with the international
standards for quality management and standards for traceability of medical products.
Luna Twin is classified as a Medical device, class 1 product.
WEEE Recycle

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Symbols and abbreviations
Direct current
Double insulated
Type B, patient is not separated from the ground
The product should be recycled where possible
Refer to the user instruction
Safe working load = (user + sling)
8ACCESSORIES
Hand control
015-03120
Hand control, 1320 mm cable, 1 channel
Standard spreader bar
015-02036
015-02037
015-02038
Spreader bar for strap, width 36 cm
Spreader bar for strap, width 48 cm
Spreader bar for strap, width 58 cm
Accessories
017-00137
Weight scale, 400 kg
A complete list of spare parts is available. Please contact Winncare Nordic ApS for details
SWL

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Manufactuerer:
Winncare Nordic ApS
Taarnborgvej 12 C
4220 Korsoer
Denmark
Phone: + 45 70 27 37 20
Fax: + 45 70 27 37 19
Email: [email protected]
www.ergolet.com
93/42/EØF CLASS I
EN/ISO 10535
EN 60601-1-2
UM-910-00778UK