worldpay iWL250 User manual

Installation Guide
How to install your
portable terminal
If you have any queries or issues, our UK-based
Helpdesk is there for you 24/7 – every day of the year.
worldpay.com
Just call us on: 08457 61 62 63 – UK
01 702 5845 – ROI
20044687 – GIB
Geing in touch
Stay supplied with tally rolls and accessories
Your terminal comes with a couple of tally rolls, so you can start
accepting transactions straight away. However, we’d recommend you
order some more as these may not last very long. You can order new
rolls and other terminal accessories, online or by phone, from:
hp://worldpay.ncr.com/index.jsp or call:
0800 289 666 – UK
00800 9899 2000 – ROI
20044687 - GIB
Monday to Friday 08.30 – 17.30
Worldpay (UK) Limited. Registered in England No. 07316500. Registered Office: The Walbrook
Building, 25 Walbrook, London, EC4N 8AF. Worldpay (UK) Limited is authorised by the
Financial Conduct Authority under the Payment Service Regulations 2009 (No. 530923) for
the provision of payment ser vices and is authorised and regulated by the Financial Conduct
Authority for consumer credit activities.
Worldpay, the logo and any associated brand names are all trademarks of the Worldpay group
of companies.
Part Number - 9320-0670-001

Your iWL250
installation guide
Plug the telephone line
into the wall socket.
Plug the Ethernet cable into
your router and plug the other
end into your base unit.
Make sure you have your merchant number to hand. You’ll find this on your welcome leer or email.
Connectivity
Connect power to
your base unit
Place the terminal
on the base unit
Standard telephone line. IP-enabled portable terminal
✔✔
✔
✔✔
✔
Allow to charge for two hours before continuing
with the next steps.
Make sure you have your Merchant Number
ready – then follow the on-screen prompts
using the ENTER or CLEAR buons.
Terminal installation
Key in your Merchant Number
And press ENTER
Follow the on-screen
prompts
The first screen you’ll see on your terminal is:
Once you’ve successfully installed
your terminal, you’ll see this screen:
Ready
Merchant Number
XXXXXXXX
All done You can now take transactions
To start a sale transaction, just enter
the amount and follow the instructions
on-screen
For all other transactions, press the
MENU buon
To make sure your terminal operates effectively,
always take care to:
Place the terminal on a flat, supported surface
Avoid locating it near anything that radiates heat
Keep it away from any wet environments
Important: to ensure that your terminal has the latest soware and security updates, it is
important that you keep it connected to power and phone line/broadband 24 hours a day.
Want to see for yourself how to
complete simple terminal processes?
View our range of videos at
www.worldpay.com/uk/support-sme-
support/card-machine-support
Care and maintenance of your terminal
The PIN is a four-digit supervisor code
that you choose.
Ensure you can remember it as it, will be
required in order to complete secure
functions on your terminal, e.g. refunds.
Supervisor code