Wyrestorm MX-0404-H2 v2 User manual
4x4 or 6x6 4K HDMI Matrix Switcher
with HDCP 2.2 Encryption
MX-0404-H2 v2 | MX-0606-H2 v2 Quickstart Guide
IMPORTANT! Installation Requirements
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HDMI Wiring
IMPORTANT! HDMI Wiring Guidelines
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Troubleshooting
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LAN
Cat5/5e/6
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UHD Source UHD Source
IR Receiver
UHD Display
H2 Matrix Operation
Selecting an Input and Output User Guide
Copyright © 2016 WyreStorm Technologies | wyrestorm.com
H2 Matrix Operation User Guide | 160330
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
1 of 1
Using Front Panel Buttons
Using the Handheld IR Remote
1. Press the Left or Right arrow to highlight the output in the
display. The source number will begin to flash slowly.
2. Press the Up or Down arrow to select the input number.
3. Press EnterWRFRQUPVHOHFWLRQDQGDVVLJQWKHVHOHFWHGLQSXW
to the selected output.
From Front Panel
1. Locate the output number in the list.
2. Press the Left arrow to select the previous input or the Right
arrow to select the next input. Continue until the desired content
appears on the display device for the chosen output.
From Remote Zone
1. Locate the source number you wish to select.
2. Press the Left arrow next to the input number to select the desired
source..
Thank you for choosing this WyreStorm product.
Please read these instructions carefully before installing to avoid complications later.
Note: This document supports version 7 matrices only. See Identifying Version in the introduction section for details.
Web User Interface (UI) Reference Guide (v7 Matrices)
2Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
Contents
1Introduction
2Getting Started - Accessing the Web Interface
3Matrix Control Window
i. Input/Output Switch
ii. Switch All
iii. Presets
iv. Matrix Activity Log
4General Setting
i. Change Password
ii. Forgotten Password
iii. Network
iv. Set Static IP Address
v. Obtaining IP Address Automatically
vi. Update Web UI
vii. Show/Hide Activity log
viii. LAN to Serial
5Advanced Settings
i. Advanced Setting Login
ii. EDID Copy
iii. Signal Enforce (No Hotplug)
iv. Quick Switching Mode with WyreStorm QuickSync™Technology
v. Long Cable Mode
vi. IR Callback
vii. Restore Matrix to Factory Settings
viii. EDID Setting
ix. IR Setting
x. Custom Web UI Logo
xi. Port Naming
6Matrix I/O Reference Logs
7Notes
3
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
1. Introduction
In addition to control via front panel, remote handset, RS232 and RS485, models within the WyreStorm matrix range also incorporate
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number of inputs and outputs available. As such, this guide serves to explain the generic functionality of the interface across all matrix
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the UI can be carried out by any connected device at any time as no priority is given to the devices, with switching and
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Identifying Matrix Versions
The information contained in this document is for version 7 matrices only. Information for
Web UIs on previous version matrices can be found in the product manual for that matrix.
The matrix version can be found on a sticker located near the serial number sticker on the
bottom of the unit.
2. Getting Started - Accessing the Web Interface
1. ;V\ZL[OL>LI0U[LYMHJL[OLTH[YP_T\Z[ÄYZ[ILWO`ZPJHSS`JVUULJ[LK[VHU,[OLYUL[UL[^VYR[VVI[HPUHU07HKKYLZZ;VKV[OPZ
SVJH[L[OL3(5WVY[[OLUJVUULJ[P[[VHU,[OLYUL[UL[^VYR\ZPUNHZVSPKJVYLZ[YHPNO[[OYV\NO<;7JHISL
)`KLMH\S[[OL07HKKYLZZ[VHJJLZZ[OLTH[YP_PZDHCP,ZVVUZ`Z[LTZ[HY[\WHU07HKKYLZZMVY[OLTH[YP_PZH\[VTH[PJHSS`HZZPNULK(
static IP addressJHUILJVUÄN\YLK^P[OPU[OLPU[LYMHJLHM[LYSVNPU
(S[LYUH[P]LS`HTH[YP_07HKKYLZZJHUILVI[HPULKI`\ZPUNH[OPYKWHY[`07HKKYLZZKL[LJ[PVUHWWSPJH[PVU¶MVYL_HTWSL:THY[:L[.<0PZ
used below for purpose of illustration.
NOTE: Third party software downloaded/installed at the user’s discretion - WyreStorm assumes no responsibility for
software downloaded from external websites.
(M[LYVWLUPUN[OL07HKKYLZZKL[LJ[PVUHWWSPJH[PVUJSPJRSearchI\[[VU[VKL[LJ[HUKKPZWSH`[OLTH[YP_07HKKYLZZPUJS\KPUN4HJ
address and reference details of the matrix model detected.
MX-xxxx-x-xx
WS1234567890
HDBT Lite Matrix
Verson7.0
MX-xxxx-x-xx
WS1234567890
HDBT Lite Matrix
Verson 7.0
4Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
2. 6WLU\WH^LIIYV^ZLYHUK[`WLPU[OLTH[YP_07HKKYLZZ
NOTE: Verify that the latest version web browser is installed.
Supported Web Browsers: Chrome, Safari, Firefox, Opera and Internet Explorer 10 or above.
In the open Login window, enter the default password of ten zeros. 0000000000
The Matrix Control LoginNP]LZM\UJ[PVUHSHJJLZZ[V[OLPU[LYMHJLPUJS\KPUNTH[YP_Z^P[JOPUNHUKZVTLJVUÄN\YH[PVU
NOTE: Passwords can be changed within the interface after logging in – we recommend selecting the Remember
Password option when logging in with a new saved password to avoid needing to restore to factory default settings if a
password has been forgotten. See Password section of this guide.
After logging in, the main screen will appear with three tabbed submenu headings.
5
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2. Matrix Control Window
WyreStorm 8x8 Matrix main menu
WyreStorm 16x16 Matrix main menu
;OL4H[YP_*VU[YVS^PUKV^PU[LYMHJLTHUHNLZ[OLJVUULJ[PVUJVUÄN\YH[PVUZVMKPZWSH`ZHUKZV\YJLZ:WLJPÄJJVTIPUH[PVUZVMKPZWSH`Z
HUKZV\YJLZ^P[OPU[OLTH[YP_JHUILJVUÄN\YLKI`ZLSLJ[PUNHUV\[W\[WVY[KPZWSH`HUKPUW\[WVY[ZV\YJL0UW\[V\[W\[ZLSLJ[PVU
states are able to be saved to the matrix for loading at a later time.
i. Input/Output Switch
:LSLJ[LK0UW\[HUKV\[W\[YV\[PUNPZPUKPJH[LKI`HNYLLUOPNOSPNO[\UKLY[OLPUW\[HUKUL_[[V[OLV\[W\[,TW[`ZSV[ZPUKPJH[LUV
routing of an input to an output.
*SPJRHULTW[`ZSV[[VYV\[L[OLZLSLJ[LKPUW\[[V[OLZLSLJ[LKV\[W\[
If a routing error occurs, the slot will be highlighted red.
,_HTWSL9V\[PUN,YYVYZ!
6Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
• +L]PJLPZVўPUL
• Input and output routing is being processed.
*SPJRPUNPrevious/Nex[I\[[VUZ\UKLY[OLº*VU[YVS»OLHKPUNVU[OLYPNO[ZPKLJHUHSZVIL\ZLK[VJOHUNL0UW\[HUKV\[W\[YV\[PUN
Selects previous input source.
Selects next input source.
ii. Switch All
*SPJRPUNHUPUW\[I\[[VUPU[OL:^P[JO(SSZLJ[PVU^PSSYV\[L[OLZLSLJ[LKPUW\[[VHSSV\[W\[Z-VYL_HTWSLJSPJRPUN0UW\[YV\[LZPUW\[
to all outputs.
iii. Presets
7YLZL[ZHYL\ZLYKLÄULKJVUULJ[PVUJVUÄN\YH[PVUZ[OH[JHUILZH]LKHUKSVHKLK[VHWWS`M\SSTH[YP_06ZLSLJ[PVUZIL[^LLUHSSKPZWSH`Z
and sources. Users can load any one of three saved presets to the device.
;VHJJLZZ7YLZL[Z!
1. *SPJRLoad 1, Load 2 or Load 3[VZOV^[OLJVUULJ[PVUJVUÄN\YH[PVUVM[OLNP]LUWYLZL[
2. 4VKPM`PUW\[V\[W\[JVUÄN\YH[PVUZHZKLZPYLK
3. Once changes have been made, click the corresponding Save 1, Save 2 or Save 3I\[[VU[VZ[VYL[OLTVKPÄLKJVUULJ[PVU
JVUÄN\YH[PVUVM[OLZLSLJ[LKWYLZL[
iv. Matrix Activity Log
The LogZLJ[PVUH[[OLIV[[VTVM[OL^PUKV^KPZWSH`Z\W[VLU[YPLZVMYLJLU[4H[YP_>LI<0HJ[P]P[`;OL3VNJHUILOPKKLUVY
displayed by using the Show or Hide in the General Settings Tab.
NOTE: The Log is displayed by default.
7
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4. General Settings
;OL.LULYHS:L[[PUNZ\ITLU\PZ\ZLK[VWLYMVYT[OLMVSSV^PUN[HZRZ!
• 4VKPM`SVNPUHUKHK]HUJLKZL[[PUNWHZZ^VYKZ
• *VUÄN\YL07(KKYLZZ
• Update Web UI
• *VUÄN\YL3VN
• *VUÄN\YL3(5[V:LYPHSM\UJ[PVU
8Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
i. Change Password
The Change PasswordZLJ[PVULUHISLZ[OL\ZLY[VJYLH[LHUL^3VNPU7HZZ^VYKHUKHUAdvanced Setting7HZZ^VYK
Login Password7YV]PKLZM\UJ[PVUHSHJJLZZ[V[OL4H[YP_*VU[YVS.LULYHS:L[[PUNHUK(K]HUJLK:L[[PUN[HIZ
Advanced Setting Login7YV]PKLZHJJLZZ[V[OL,+0+JVW`M\UJ[PVU
7HZZ^VYKZT\Z[IL[VJOHYHJ[LYZPUSLUN[OHSWOHU\TLYPJVUS`
;V*OHUNL[OL7HZZ^VYKZ!
1. ,U[LY[OLOld Password.
Default: Ten Zeros - 0000000000
2. ,U[LYHNew Password.
3. *VUÄYT[OL5L^7HZZ^VYK
4. *SPJRSave to commit the changes.
ii. Forgotten Password
If a changed password has been forgotten the matrix will need to be restored to factory default settings to clear the forgotten password.
Use the Advanced Settings Tab if logged in. A third party application, such as Smartset GUI must be used if the forgotten password
prevents logging into the matrix. See Restore Matrix to Factory Settings section of this guide.
iii. Network
By default, the matrix is set to DHCP,^OPJO^PSSYL[YPL]LHU07(KKYLZZH\[VTH[PJHSS`MYVT[OLYV\[LY;OPZZL[[PUNJHUILJOHUNLK[V
staticPU[OLL]LU[[OH[HZWLJPÄJ07(KKYLZZPZKLZPYLK
iv. Set Static IP Address
1. =LYPM`[OH[[OLTH[YP_HUK[OL7*HJJLZZPUN[OL>LI<0HYLVU[OLZHTLZ\IUL[
2. Select Static[VTHU\HSS`LU[LYHU07(KKYLZZ
3. ,U[LYHUL^07(KKYLZZZ\JOHZ
4. *SPJRApply to save the changes.
NOTE: The matrix will reboot and the current connection to the Web UI will be lost due to the change in IP Address.
9
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5. =LYPM`JVUULJ[PVU[V[OLTH[YP_\UKLY[OLUL^07(KKYLZZI`LU[LYPUN[OLUL^07(KKYLZZPU[VHIYV^ZLY^PUKV^0M[OLUL^07
address is not recognized, press back in the browser and repeat steps 1-5 above.
v. Obtaining IP Address Automatically
1. :LSLJ[+/*7[VLUHISL[OL07HKKYLZZ[VILKL[LJ[LKH\[VTH[PJHSS`I`[OLZ`Z[LT;OPZVW[PVUPZZLSLJ[LKI`KLMH\S[
56;,!>OLU+/*7PZZLSLJ[LK[OL07JHUUV[ILJVUÄN\YLK
2. *SPJRApply to save the changes.
NOTE: The matrix will reboot and the current connection to the Web UI will be lost due to the change in IP Address.
3. =LYPM`JVUULJ[PVU[V[OLTH[YP_\UKLY[OLUL^07(KKYLZZI`LU[LYPUN[OLUL^07(KKYLZZPU[VHIYV^ZLY^PUKV^0M[OLUL^07
address is not recognized, press back in the browser and repeat steps 1-3 above.
vi. Update Web UI
<WKH[L>LI<0HSSV^ZMVY[OLÄYT^HYLVU[OLTH[YP_[VIL\WKH[LK
Visit the product page or the download section on wyrestorm.com[VKV^USVHKHUL^]LYZPVUVMÄYT^HYL
4. *SPJRBrowse,UH]PNH[L[V[OLMVSKLY[OLKV^USVHKLKÄYT^HYLÄSL^HZZH]LK
5. :LSLJ[[OLÄSLJSPJROpen and then Update[VPUZ[HSS[OLUL^ÄYT^HYL
vii. Show/Hide Activity log
Displays (Show) or hides (Hide) the recent activity Log.
10 Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
viii. LAN to Serial
Used to Enable or Disable the LAN to Serial function that is enabled by default.
Enable - Allows serial commands to be sent to the matrix.
Disable - Serial commands will not be received by the matrix.
5. Advanced Settings
The Advanced Setting section is used to perform the following tasks:
• Advanced Setting Login
• ,+0+:L[[PUN
• IR Setting
• *\Z[VT>LI<036.6
• 7VY[5HTPUN
11
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
i. Advanced Setting Login
;OL(K]HUJLK:L[[PUN;HIPZWHZZ^VYKWYV[LJ[LK[VH]VPK\UH\[OVYPaLKJOHUNLZ,U[LY[OLKLMH\S[WHZZ^VYK(123456) or the
password entered in the Advanced Setting PasswordZLJ[PVUVU[OL.LULYHS:L[[PUNZ;HI
NOTE: If the password has been forgotten, SmartSetGUI should be used to reset the matrix to factory default.
8x8 Matrix Advanced Settings Screen 16x16 Matrix Advanced Settings Screen
ii. EDID Copy
*VWPLZ,+0+PUMVYTH[PVUKPYLJ[S`MYVTVULKL]PJL[VHUV[OLY\ZLM\SPUHPKPUN[YHUZTPZZPVUPMJVTT\UPJH[PVUPZZ\LZHYPZLIL[^LLU
KL]PJLZ^P[OPUJVTWH[PISL,+0+
1. In the From drop-down list, select the output to copy.
2. In the To KYVW¶KV^USPZ[ZLSLJ[[OLPUW\[[VJVW`[VHUKWYLZZ*67@JVUÄYT[OLHJ[PVU
TIP: Select All Inputs to copy the EDID from the selected Output device to all Inputs.
12 Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
iii. Signal Enforce (No Hotplug)
;OPZM\UJ[PVUPZ\ZLK[VLUJV\YHNL,+0+/+*7JVTT\UPJH[PVUIL[^LLU057<;HUK6<;7<;KL]PJLZ;OLKLMH\S[ZL[[PUNMVYLHJO
Output is OFF.
Switching Output settings to ONPUZ[Y\J[Z[OLTH[YP_[VV\[W\[HZPNUHSYLNHYKSLZZVMKL]PJL,+0+/+*7VYOV[WS\NKH[HPUMVYTH[PVUPZ
circumvented to force communication in the event of problems between sink devices.
0MKPѝJ\S[PLZHYLLUJV\U[LYLKYLJLP]PUNHZPNUHSMYVTHWHY[PJ\SHYZV\YJL[VHKPZWSH`JOHUNLSignal Enforce setting to ON for that
WHY[PJ\SHY6<;7<;
(S[OV\NO[OPZZL[[PUNJHUIL\ZLK[VÄ_KL]PJL,+0+OHUKZOHRLPZZ\LZ^LYLJVTTLUK\ZLMVYZ`Z[LTKLI\NNPUNI`[OLPUZ[HSSLYVUS`
- not recommended for end user use.
iv. Quick Switching Mode with WyreStorm QuickSync™ Technology
>OLULUHISLK8\PJR:^P[JOPUN4VKL\ZLZ>`YL:[VYT8\PJR:`UJ[LJOUVSVN`[VZ^P[JOIL[^LLUZV\YJLZHUKKPZWSH`ZYLZ\S[PUNPU
ZPNUPÄJHU[S`ZOVY[LYKLSH`HUKWYV]PKPUNSLZZISHURPUNVU[OLKPZWSH`^OLUZ^P[JOPUN
NOTE: While QuickSync™ is compatible with a majority of modern screens, incompatibility or unreliable switching
may occur with older screens/displays from some manufacturers. If compatibility issues are experienced, WyreStorm
recommends setting Quick Switching Mode to OFF.
56;,!9LIVV[[OLTH[YP_MVY[OLJOHUNLZ[V[HRLLɈLJ[
v. Long Cable Mode
/+40HUK<;73VUN*HISLZL[[PUNZHYLPU[LUKLKMVY\ZLPUPUZ[HUJLZ^OLYLJHISLY\UZHYLV]LYVYULHYPUNZWLJPÄLKKPZ[HUJLSPTP[ZHUK
[YHUZTPZZPVUX\HSP[`PZHќLJ[LK>OLUSVUNJHISLTVKLPZON, the matrix will aid in the transmission on longer cables.
56;,!>`YL:[VYTYLJVTTLUKZSLH]PUN3VUN*HISL4VKLZL[[V[OLKLMH\S[ZL[[PUNVU/+406Ɉ<;76Ɉ\USLZZ
transmission issues occur. This mode should only be used in cases where long cables runs are unavoidable - we advise
PUZ[HSSLYZ[VILTPUKM\SVMWYVK\J[ZWLJPÄJH[PVUZHUK\ZLLX\PWTLU[ILZ[Z\P[PUN[OLYLX\PYLTLU[ZVM[OLWYVQLJ[
HDMI OFF, UTP ON: Use if display output issues occur on displays connected to extenders with long cable runs.
HDMI OFF, UTP OFF: +LMH\S[ZL[[PUN<ZLPMUVKPZWSH`V\[W\[PZZ\LZVJJ\YVUKPZWSH`ZJVUULJ[LK[VSVJHS/+40VYKPZWSH`Z
connected to extenders.
HDMI ON, UTP ON: <ZLPMKPZWSH`V\[W\[PZZ\LZVJJ\YVUKPZWSH`ZJVUULJ[LK[VSVJHS/+40HUKKPZWSH`ZJVUULJ[LK[V
extenders.
HDMI OFF, UTP OFF: <ZLPMKPZWSH`V\[W\[PZZ\LZVJJ\YVUKPZWSH`ZJVUULJ[LK[VSVJHS/+40VYKPZWSH`ZJVUULJ[LK[VL_[LUKLYZ
13
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
56;,!9LIVV[[OLTH[YP_MVY[OLJOHUNLZ[V[HRLLɈLJ[
vi. IR Callback
IR CallbackM\UJ[PVUHSSV^ZYLTV[LJVU[YVSVM[OLTH[YP_PUW\[ZHUKV\[W\[ZH[[OLKPZWSH`SVJH[PVUVUS`)`KLMH\S[09*HSSIHJRPZON.
vii. Restore Matrix to Factory Settings
0MPZZ\LZHYPZL[OH[JHUUV[UV[ILV]LYJVTL[OYV\NO[YV\ISLZOVV[PUNZ\JOHZJOHUNLKMVYNV[[LUSVNPUWHZZ^VYKZVYJVUÄN\YH[PVU
LYYVYZ[OLTH[YP_JHUILYLZ[VYLK[VMHJ[VY`ZL[[PUNZI`JSPJRPUN[OL-HJ[VY`+LMH\S[I\[[VU
56;,!;OLTH[YP_^PSSULLK[VILYLIVV[LKMVYYLZ[VYL[V[HRLLɈLJ[
!This action will erase all previously saved data/settings – this cannot be undone and settings will need to be input
again.
0MH\ZLYPZ\UHISL[VYLTLTILY[OL3VNPUWHZZ^VYK[VHJJLZZ[OLZ`Z[LTH[OPYKWHY[HWWSPJH[PVUZ\JOHZ:THY[ZL[.<0JHUIL\ZLK
to restore to factory settings, as illustrated below:
Restoring to Factory Default Settings using SmartSetGUI
1. 6WLU:THY[:L[.<0OPNOSPNO[[OLKL[LJ[LKTH[YP_HUKJSPJRSetup.
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