Wyrestorm RX-500 User manual

4K HDR 4:2:0 60Hz HDBaseT2.0 Receiver with
USB Device Inputs, Ethernet & PoH (4K: 35m/115ft)
RX-500 Quickstart Guide
Copyright © 2021 WyreStorm Technologies | wyrestorm.com
RX-500 Quickstart Guide | 200331
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
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WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the
installation process.
Basic Wiring Diagram
IMPORTANT! Installation Requirements
• Visit the product page to download the latest rmware, document
versions, additional documentation, and conguration tools.
• Read through the Wiring and Connections section for important wiring
guidelines before creating or choosing premade cables.
• While this product supports CEC, WyreStorm cannot guarantee
compatibility with all forms of CEC communication.
In the Box
1x RX-500 Receiver
1x 12V DC 2A Power Supply (US/UK/EU/AU)
2x Mounting Brackets with Screws
1x 3-pin Terminal Block
1x Quickstart Guide (This Document)
KEY
HDMI
Control
Power
Ethernet/HDBaseT
Analog Audio
USB
In-Wall
Transmitter
Receiver
Laptop
Macbook
USB
Camera
Keyboard and Mouse
Display Device
Amplifier
Ceiling
Speakers

Copyright © 2021 WyreStorm Technologies | wyrestorm.com
RX-500 Quickstart Guide | 200331
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
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Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in it’s
entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.
Audio Connections
Tip:
Ring:
Left Channel
Right Channel
Sleeve: Ground (GND)
RS-232 Wiring
The RX-500 uses a 3-pin RS-232 with no hardware flow control. Most control
systems and computers are DTE where pin 2 is RX, this can vary from device
to device. Refer to the documentation for the connected device for pin
functionally to ensure that the correct connections can be made.
3rd Party Device
Pin 1 TX (Transmit) ---> To ---> RX (Receive)
Pin 2 RX (Receive) ---> To ---> TX (Transmit)
Pin 3 G (Ground) ---> To ---> G (Ground)
WyreStorm Connector
IMPORTANT! Wiring Guidelines
• The use of patch panels, wall plates, cable extenders, kinks in cables, and
electrical or environmental interference will have an adverse effect on
signal transmission which may limit performance. Steps should be taken
to minimize or remove these factors completely during installation for best
results.
• WyreStorm recommends the use of shielded category cable to minimize
signal noise and interference.
• WyreStorm recommends using pre-terminated HDMI cables due to the
complexity of these connector types. Using pre-terminated cables will
ensure that these connections are accurate and will not interfere with the
performance of the product.
.

Copyright © 2021 WyreStorm Technologies | wyrestorm.com
RX-500 Quickstart Guide | 200331
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
3 of 4
Troubleshooting
No or Poor Quality Picture (snow or noisy image)
• Verify that power is being supplied to the receiver.
• Verify that the HDBaseT cable is properly terminated following EIA568B
standard.
• Verify that the output resolution of the source and display is supported by
this receiver.
• If transmitting 4K, verify that the HDMI cables used are 4K rated.
• Verify that all source and HDBaseT connections are not loose and are
functioning properly
No or Intermittent 3rd party Device Control
• Verify that the IR and RS-232 cables are properly terminated following the
Wiring and Connections section.
• Verify that RS-232 modes are properly selected for the desired operation.
Refer to RS-232 Mode Settings for details.
Troubleshooting Tips:
• WyreStorm recommends using a cable tester or connecting the cable to
other devices to verify functionality.
Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a
period of ve (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited
product warranty.

Copyright © 2021 WyreStorm Technologies | wyrestorm.com
RX-500 Quickstart Guide | 200331
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
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Specications
Note: WyreStorm reserves the right to change product specication, appearance or dimensions of this product at any time without prior notice.
Audio and Video
Inputs 1x HDBT In: 8-pin RJ-45 Female
4x USB Type A (Device)
Outputs 1x HDMI Out: 19-pin type A
2x Audio Out/De-embed: 3.5mm (1/8in) TRS Stereo
Output Video Encoding HDBaseT Class B
Encoding Data Rate 10.2Gbps
End to End Latency 10μs (micro seconds)
Audio Formats HDMI Out: 2ch Analog/PCM | Multichannel: LPCM up to DTS-X and Dolby Atmos
Audio Out/De-embed: 2ch Analog/PCM
Video Resolutions (Max)
Video Resolution HDMI Cat6 Cat6a/7
1920x1080p @60Hz 12bit 15m/49ft 70m/230ft 70m/230ft
3840x2160p @30Hz 8bit 4:4:4 7m/49ft 35m/115ft 35m/115ft
3840x2160p @60Hz 8bit 4:2:0 7m/49ft 35m/115ft 35m/115ft
Note: WyreStorm recommends the use of shielded category cable to minimize signal noise and interference.
Supported Standards DCI | RGB | HDR | HDR10 | Dolby Vision up to 30Hz | HLG | BT.2020 | BT.2100
Maximum Pixel Clock 297MHz
Communication and Control
HDMI HDMI | HDCP 2.2 | EDID | CEC Pass-through | DVI/D supported with adapter (not included)
HDBaseT HDMI | USB | HDCP 2.2 | EDID | 1-way PoH (RX powers TX) | Bidirectional RS-232 | CEC
RS-232 1x RS-232: 3-pin Phoenix
USB
4x Type A (device)
USB hub compatible | Maximum: 7 devices, 23 endpoints
Maximum uplink speed: 190Mbps
Power
Power Supply 12V DC 2A
Avg. Power Consumption 8W
Environmental
Operating Temperature 32°F ~ 113°F (0°C ~ 45°C) | 10% ~ 90%, non-condensing
Storage Temperature -4°F to ~ 158°F (-20°C ~ +70°C) | 10% ~ 90%, non-condensing
Avg. BTU 27 BTU/hr
Dimensions and Weight
Rack Units | Wall Box <1U
Height 25mm/0.98in
Width 210mm/8.26in
Depth 90.2mm/3.55in
Weight 0.46kg/1.01lbs
Regulatory
Safety and Emission CE | FCC | RCM | EAC | RoHS