Xantrex XPD 120-4.5 User manual

Operating Manual
XPD 500 Watt Series
Programmable DC
Power Supply
XPD 7.5-67
XPD 18-30
XPD 33-16
XPD 60-9
XPD 120-4.5

Operating Manual for
XPD Series
Programmable DC
Power Supply

ii Operating Manual for XPD Series Power Supply
Limited
Warranty
What does this warranty cover and how long does it last?
This Limited Warranty is provided by Xantrex Technology, Inc. (“Xantrex”) and
covers defects in workmanship and materials in your XPD 500 Watt Series DC
Power Supply. This warranty lasts for a Warranty Period of 5 years from the date of
purchase at point of sale to you, the original end user customer.
What will Xantrex do?
Xantrex will, at its option, repair or replace the defective product free of charge,
provided that you notify Xantrex of the product defect within the Warranty Period,
and provided that Xantrex through inspection establishes the existence of such a
defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing
warranty repair and building replacement products. Xantrex reserves the right to use
parts or products of original or improved design in the repair or replacement. If
Xantrex repairs or replaces a product, its warranty continues for the remaining
portion of the original Warranty Period or 90 days from the date of the return
shipment to the customer, whichever is greater. All replaced products and all parts
removed from repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return
shipment to the customer via a Xantrex-selected non-expedited surface freight
within the contiguous United States and Canada. Alaska and Hawaii are excluded.
Contact Xantrex Customer Service for details on freight policy for return shipments
outside of the contiguous United States and Canada.
How do you get service?
If your product requires troubleshooting or warranty service, contact your merchant.
If you are unable to contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly at:
Phone: [phone]
Toll Free North America: 1 800 667 8422
Fax: [phone]
Email: [email protected]

Release A iii
Direct returns may be performed according to the Xantrex Return Material
Authorization Policy described in your product manual. For some products, Xantrex
maintains a network of regional Authorized Service Centers. Call Xantrex or check
our website to see if your product can be repaired at one of these facilities.
In any warranty claim, dated proof of purchase must accompany the product and the
product must not have been disassembled or modified without prior written
authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•The dated purchase receipt from the original purchase of the product at point of
sale to the end user, or
•The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
•The dated invoice or purchase receipt showing the product exchanged under
warranty
What does this warranty not cover?
This Limited Warranty does not cover normal wear and tear of the product or costs
related to the removal, installation, or troubleshooting of the customer’s electrical
systems. This warranty does not apply to and Xantrex will not be responsible for any
defect in or damage to:
a. the product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper
use or use in an unsuitable environment;
b. the product if it has been subjected to fire, water, generalized corrosion,
biological infestations, and high input voltage from lightning strikes;
c. the product if repairs have been done to it other than by Xantrex or its authorized
service centers (hereafter “ASCs”);
d. the product if it is used as a component part of a product expressly warranted by
another manufacturer;
e. the product if its original identification (trade-mark, serial number) markings
have been defaced, altered, or removed.