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Xblue Networks X16 User manual

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X16 Installation Guide
- 64 -
Index
XBLUE Networks © Copyri
g
ht 2007
XBLUE Networks
X16
Installation Guide
X16 Installation Guide
- 2 -
Part Numbers
Revision Table
Revision Description of Changes Date Released
Preliminary Release – PAL 11/2007
Page 6 – added a page brake to change the page tab labels.
Page 12 – Fixed typo in Installation
Page 14 – Fixed typo line up to lineup
Page 16 – Fixed typo in Cable Pair
Page 20 – Fixed typo on endpoint device
Page 35 – Fixed typo, added a “,” to sentence
Page 22 – Entered new LIU functionality
Page 29 – Fixed typo in Muted Ring
Page 29 – Fixed typo in New Message Playback
Page 32 – Fixed typo in Transfer
Page 56 – Fixed typo in One Touch Record
Page 57 – Fixed typos in Using AME
1/14/08
Part Numbers
Part Numbers Description
1610-00 X16 Voice Server
1630-00 2 CO Line Expansion Module
1680-00 SIP VoIP Module
1670-00 Backlit digital telephone endpoint – Charcoal
1670-92 Backlit digital telephone endpoint – XBLUE
1670-86 Backlit digital telephone endpoint – Titanium Metallic
1670-76 Backlit digital telephone endpoint – Red Mahogany
Reproduction, publication, or duplication of this manual, or any part thereof, in any
manner, mechanically, electronically, or photographically, is strictly prohibited.
© Copyright 2006 by XBLUE Network, LLC. All rights reserved.
The information contained in this document is subject to change without notice and should
not be construed as a commitment by XBLUE Networks, LLC,; XBLUE Networks, reserves
the right, without notice, to make changes to equipment design as advances in engineering
and manufacturing methods warrant.
Trademarks: XBLUE, XBLUE Networks, X16 are trademarks of XBLUE Networks, LLC. All
trademarks are the property of their respective owners.
- 63 -
Index
Pulse Dialing, 32
Punch down, 17
—R—
Record, 42, 52
Redial, 42, 52
Redial Button, 30
Remote Access, 60
Remote Commands, 60
Reserved, 42
Ring Alert, 31
Ringer Equivalence, 7
Ringing, 51
Audible Indication, 31
Visual Indication, 31
Ringing Scenarios, 51
RJ11 connector, 14
RJ11 extension, 13
Room Monitor, 31
—S—
Set Relocation, 31
Setting Time and Date, 31
Speakerphone, 31
Speed Dial Bins, 31
Programmable Pause, 30
Speed Key, 42
Star Topology, 13
System Configuration and Layout,
12
System Programming, 50
—T—
Telephone Callouts, 10
Termination Box, 31
Time in Display, 32
Transfer, 32
Direct to Voice Mail, 32
TRK2TRK
Forward, 25
—U—
Underwriters Laboratories, 7
—V—
Voice Mail
Deleting Messages, 58
Getting Started, 58
Operation, 56
Personal Mailbox, 30
Playing New Messages, 57
Quick Start Guide, 58
Voice Mail, 33
Volume
Intercom Forced Tone Ring, 33
Intercom Handset, 32
Intercom Speakerphone, 32
Network Handset, 33
Network Speakerphone, 32
Ringing, 32
Volume Control, 31
Handset, 27
Headset, 27
—W—
Wall Mount, 16
X16 Installation Guide
- 62 -
Index
Programming Steps, 43
Forward, 25
Functions
Cadence, 52
CO Line Cadence, 53
Functions, 52
Intercom Tone Cadences, 52, 53
Phone Book, 52
Ringing Cadence, 53
—H—
Hands-free
Calling, 27
Hands-Free
Calling, 26
Headset, 42, 52
Headset Activation, 27
Hearing Aid Compatible, 7
Hold, 27
Hot Dial Pad, 27
—I—
Idle Display, 55
Installation
CO Line, 14
Expansion Module, 19
Extension Numbering, 18
Location, 13
Telephone Endpoint, 15
Installing the system, 13
Intercom
Intercom Calling, 27
Intercom Paging, 27
Introduction, 9
—L—
Line Access
Dial 9, 24
Line In Use, 27
Line Status Detection, 27
—M—
Meet Me
Paging, 29
Memo Recording, 28, 56
Message Waiting
Telephone Company, 28
Multilingual Extension, 28
Music on Hold, 28
Mute, 29, 42, 52
Muted Ringing, 29, 31
—N—
Navigation Keys, 29, 36
New Message Play, 29
—O—
One Touch Record, 24, 57
One-Way Paging, 29
—P—
Page
All Call, 29
Paging
Meet Me, 29
Part Numbers, 2
Password
Default, 45
Pause, 29, 42, 52
Personal Mailbox, 56
Phone Book Dialing, 30
Phone Setup, 49
Power up and Initialization, 18
Privacy Release, 30
Programmable Buttons, 30
Programmable Pause
Speed Dial Bins, 30
Programming, 35
Feature Buttons, 30, 42
Phone, 35
Phone Setup, 37
System, 35
System Setup, 45
-3-
Table of Contents
Table of Contents
PART NUMBERS ........................................................................2
TABLE OF CONTENTS................................................................3
NOTICES ..................................................................................7
HEARING AID COMPATIBILITY: ....................................................7
UL/CSA SAFETY COMPLIANCE: ....................................................7
FCC INFORMATION ...................................................................7
NOTES: ....................................................................................8
INTRODUCTION........................................................................9
FEATURES ................................................................................9
TELEPHONE CALLOUTS ...........................................................10
BACKLIT LCD DISPLAY ............................................................10
BUTTON LAYOUT....................................................................11
SYSTEM CONFIGURATION.......................................................12
INSTALLATION ......................................................................13
Step 1 - Location .................................................................... 13

Step 2 – CO Line Connections .................................................. 14

Step 3 – Telephone Endpoint Connection .................................. 15

PUNCH DOWN ........................................................................17
Step 4 – Power up and Initialization ......................................... 18

Step 5 – Extension Numbering ................................................. 18

EXPANSION MODULE ..............................................................19
Step 1 – Installing the Expansion Module .................................. 19

Step 2 – Insert the Expansion Module....................................... 20

ENDPOINT DEVICE .................................................................20
FEATURE DESCRIPTION ..........................................................21
X16 Installation Guide
- 4 -
Table of Contents
ALL PAGE ...............................................................................21
ANSWERING MACHINE EMULATION .............................................21
AUTO ATTENDANT -VOICE MAIL (STANDARD)...............................21
BACKLIT BLUE LCD DISPLAY .....................................................21
CALL PICK UP.........................................................................22
CALL TIMER ..........................................................................22
CALLER ID AND CALL WAITING CALLER ID (TYPE 1&TYPE 2) .........22
CO LINE BUSY/IDLE STATUS (LED)............................................22
CO LINE RINGING –PER EXTENSION ..........................................23
CONFERENCE (3-WAY) .............................................................23
CONFERENCE –EXPRESS CONFERENCE.........................................23
CONVERSATION RECORDING –VOICE MAIL (STANDARD) .................24
DAYLIGHT SAVINGS –AUTOMATIC (USING CID)............................24
DIRECT CO LINE ACCESS .........................................................24
DIRECT MAILBOX TRANSFER -VOICE MAIL (STANDARD)..................24
DIRECT STATION SELECT –BUSY LAMP (LED) FIELD ......................25
DISTINCTIVE RINGING –RINGER TYPE ........................................25
DONOT DISTURB (DND).........................................................25
FLASH ..................................................................................25
FLASH TIMER.........................................................................25
FORWARD .............................................................................25
HANDS-FREE CALLING .............................................................26
HANDSET/HEADSET VOLUME CONTROL ........................................27
HEADSET ACTIVATION .............................................................27
HOLD...................................................................................27
HOT DIAL PAD .......................................................................27
INTERCOM CALLING.................................................................27
INTERCOM PAGING..................................................................27
LINE STATUS DETECTION (LINE IN USE) ......................................27
MEMO RECORDING -VOICE MAIL (STANDARD)..............................28
MESSAGE WAITING (TELEPHONE COMPANY-FSK)...........................28
MULTILINGUAL DISPLAY PER EXTENSION ......................................28
MUSIC ON HOLD INPUT............................................................28
MUTE WITH LED INDICATION ....................................................29
- 61 -
Index
Index
—A—
All Call
Paging, 29
All Page, 21, 42, 52
Answering Machine Emulation, 21,
57
Auto Attendant, 21, 56
Off, 51
On, 51
Auto Mute, 26
—B—
Backlit Blue LCD Display, 21
Backlit Display, 21
Backlit LCD Display, 10, 22
Bridge Tap, 15, 20
—C—
Cable Pair Colors, 16
Cable Run, 13
Call Forward, 25
External, 26
TRK2TRK, 25
Voice Mail, 25
Call Time, 22
Call Transfer
Extension, 32
Caller ID
Call Waiting Caller ID, 22
Setting Time and Date, 31
Calling
Hands-free, 27
Character Input Keyboard, 41
CO Line
Busy, 22
Idle, 22
Ringing, 23
Common Ringing, 51
Conference, 23, 42, 52
Express Conference, 30
Operation, 23
Conversation Record, 24
—D—
Daylight Savings, 24
Default Button Layout, 11
Direct Mailbox Transfer, 24
Direct Station Select, 25
Distinctive Ring Tone, 25
Distinctive Ringing, 25
DND, 25, 42, 52
Do Not Disturb, 25
DSS
DSS, 25
DSS/BLF Key, 42
DTMF Dialing, 32
—E—
Expansion Module
Installation, 19, 20
Installing, 19
Express Conference, 23
Conference, 30
Extension Numbers, 15
External
Call Forward, 26
—F—
FCC Registration, 7
Feature Button
Programming, 30, 42
Feature Key, 42
Features, 9
Flash
CO Line, 25
Flash Key, 42
Flash Timer, 25
Key, 52
Flexible Button
X16 Installation Guide
- 60 -
V
oice Mail
Operation
Remote Commands
Mailboxes may be accessed from outside of the system using a telephone with
standard DTMF (Touchtone®) dialing.
Remote Access
Call into the system and let the Auto Attendant answer the call and then dial the
desired extension number. If the extension is forwarded to voicemail, and the
mailbox answers, enter the “Remote Access code” (default remote access code is
123) which is programmed in the “Phone Programming Area”.
Once connected remotely, the system will prompt the user through the remote
control menu.

Replay Previous Message


Play All New Messages
 Play All Messages

Skip to Next Message


Record Memo

Stop

Play Personal OGM

 
Repeat this Menu


** - Erase Playing
Message

Transfer to Auto
Attendant


-5-
Table of Contents
MUTED RING (RING ALERT)......................................................29
NAVIGATION KEYS ..................................................................29
NEW MESSAGE PLAYBACK -VOICE MAIL (STANDARD) .....................29
PAGING ................................................................................29
MEET MEANSWER (PAGING).....................................................29
PAUSE..................................................................................29
PERSONAL MAILBOX -VOICE MAIL (STANDARD) ............................30
PHONE BOOK DIALING .............................................................30
PRIVACY (PRIVACY RELEASE).....................................................30
PROGRAMMABLE BUTTONS (12) .................................................30
PROGRAMMABLE PAUSE (SPEED DIAL BINS)..................................30
REDIAL (LAST 6NUMBER REDIAL) ..............................................30
RING ALERT (MUTED RINGING) .................................................31
RINGING (AUDIBLE AND VISUAL)................................................31
RINGER VOLUME CONTROL .......................................................31
ROOM MONITOR.....................................................................31
SETTING TIME AND DATE (AUTOMATIC).......................................31
SPEAKERPHONE (DIGITAL TELEPHONE ENDPOINT)WITH LED ...........31
SPEED DIAL BINS ...................................................................31
SET RELOCATION....................................................................31
TIME IN DISPLAY ....................................................................32
TONE/PULSE .........................................................................32
TRANSFER.............................................................................32
TRANSFER –DIRECT TO VOICE MAIL...........................................32
VOLUME ADJUSTMENTS ............................................................32
VOICE MAIL (STANDARD) .........................................................33
PROGRAMMING ......................................................................35
NAVIGATION KEYS .................................................................36
PHONE SETUP ........................................................................37
PROGRAMMING FEATURE BUTTONS .............................................42
FEATURE BUTTON PROGRAMMING...............................................43
SYSTEM SETUP.......................................................................45
X16 Installation Guide
- 6 -
Table of Contents
PROGRAMMING GUIDE ...........................................................49
RINGING SCENARIOS..............................................................51
AUTO ATTENDANT ..................................................................51
Auto Attendant On-AA Ring Only.............................................. 51

Auto Attendant Off-AllEXT Ring ................................................ 51

Ringing .................................................................................. 51

FUNCTIONS............................................................................52
Features and LED function....................................................... 52

Lamp (LED) Cadence............................................................... 52

Lamp (LED)s on Phone............................................................ 52

Intercom Tone cadences ......................................................... 52

CO Line Cadence and Status Table ........................................... 53

Ringing Cadence..................................................................... 53

Cable Specifications ................................................................ 53

TROUBLESHOOTING ...............................................................54
IDLE LCD DISPLAY..................................................................55
VOICE MAIL OPERATION.........................................................56
AUTO ATTENDANT ..................................................................56
PERSONAL MAILBOX ................................................................56
Memo Recording..................................................................... 56

One Touch Record .................................................................. 57

Answering Machine Emulation (AME) ........................................ 57

Playing New Messages ............................................................ 57

Deleting Messages .................................................................. 58

Voice Mailbox Quick Start Guide ............................................... 58

Getting Started:...................................................................... 58

REMOTE COMMANDS ..............................................................60
INDEX ....................................................................................61
- 59 -
Voice Mail
Operation
Use the up or down navigation buttons to scroll through the programming
choices, Press the center navigation button to select the “VoiceMail Setup”
parameter.
Use the up or down navigation buttons to scroll through the programming
choices, Press the center navigation button to select the “Personal OGM”
parameter.
Press the center navigation button to select “Play” to listen to the current
message.
To change the message use the down navigation button to scroll to
”Re-Record“ and press the center navigation button, and lift the handset to
begin recording.
Press the center navigation button again to “Stop” the recording, and preview
the newly recorded message.
Hang up the handset to accept the new message or select “Re-Record” to
rerecord the Outgoing Message.
AUTO MUTE
ÆPersonal OGM
Clear My VMSG
X16 Installation Guide
- 58 -
V
oice Mail
Operation
xEach message is automatically saved after it has been played. To scroll
through saved messages, use the left and/or right navigation keys.
Notes:
1) Messages will play in order that they are received.
2) While a message is playing, use the up or down navigation key to scroll
through Pause, Volume, and Exit. Press the select navigation button to
select, the desired action.
3) While a message is playing and the left navigation key is pressed, the
previous message will be played, or if it is the first message, the
message will be repeated.
4)
While a message is playing and the right navigation key is pressed, the
next message will be played. However, if it is the last message in the
list, a prompt will be played, “End all Messages”.
Deleting Messages
After listening to a message, it will automatically be saved in the voice mailbox.
To delete the message, press the “Delete” button twice or the “Delete” button
and the center Navigation Key while the message is playing. The voice mail
message will be deleted and the next message will automatically begin to play.
Note:
The message is permanently deleted and cannot be recovered. If an extension is
unplugged for more than 120 seconds, all of voice mail messages for that
extension will be deleted.
Voice Mailbox Quick Start Guide
Although each voice mailbox comes with a prerecorded outgoing message,
recording a new outgoing message is a nice way to personalize the way the
mailbox answers incoming calls.
Getting Started:
Personal Outgoing Messages are accessed in the voice mailbox area under the
“Phone Programming” Parameter.
With your handset on hook...Press the “Programming” button to enter the
programming mode, and then Press the center navigation button to access the
Phone Setup area.
AUTO MUTE
ÆPhone Setup
System Setup
-7-
Notices
Notices
Hearing Aid Compatibility:
The digital telephone endpoints are hearing aid compatible, as defined in section 68.316 of Part 68 FCC
Rules and Regulations.
UL/CSA Safety Compliance:
The X16 system has met all safety requires, and found to be in compliance with the Underwriters
Laboratories (UL) 60950-1.
Warning: This service information is designed for experienced repair technicians only and is not
designed for use by the general public. It does not contain warnings or cautions to advise non-technical
individuals of potential dangers in attempting to service a product. Products powered by electricity
should be serviced or repaired only by experienced professional technicians. Any attempt to service or
repair the product or products dealt with in this service information by anyone else could result in
serious injury or death.
This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used
properly, that is, in strict accordance with the instruction manual, may cause interference to radio and
television reception. This equipment has been tested and found to comply with the limits for a Class B
computing device in Subject J of Part 15 of FCC Rules, which are designed to provide reasonable pro-
tection against such interference. However, there is no guarantee, or warranty, that interference will not
occur in a particular installation. If this equipment causes interference or fails to operate correctly, due
to radio frequency interference (RFI) or electromagnetic interference (EMI), it will be fixed at the
owners’ expense.
FCC Information
Provide the following information to the Telephone Company prior to connection the X16 system to the
network.
Item Specification
FCC Registration D6XKH05BX16
Ringer Equivalence 0.5B
Networks Address Signaling E
Service Order Code 9.0Y
Facility Interface Code 02LS2
Required Network Interface RJ11 & RJ14
X16 Installation Guide
- 8 -
Notes:
Notes:
- 57 -
Voice Mail
Operation
One Touch Record
While speaking to an outside party, the user may press their record button and
record the current conversation. The message will be saved as a new voice mail
message in the user’s personal mailbox.
Answering Machine Emulation (AME)
This feature “Mimics” the call screening feature of an answering machine. Five
seconds after a call is answered by an extension users’ voice mailbox, that user
can monitor/screen the caller as they leave a message.
The extension user will receive a warning tone, which indicates that a caller has
been answered by their voice mailbox. The user has the option to monitor the
call, or ignore the alert, and allow the caller to leave a message. Once the user
has selected to monitor the caller, they have the option to leave the caller
undisturbed (leaving a message) or to retrieve the caller from the voice mailbox
and be connected to the caller for a live conversation.
Using AME
xThe extension must be forwarded to Voice Mail.
xThe Telephone Company Central Office Line may be transferred directly
into the user’s voicemail box, or transferred and ring at the extension
until it is forwarded to voice mail.
xIf a call is transferred to an extension or directly into the users’ voice
mailbox, AME is available once the Line button turns green. The
extension user may press the center navigation button to monitor the
message being left.
xLift the handset to speak live to the calling party.
xPress the left or right navigation button to exit the AME without
intercepting the call.
Playing New Messages
The center navigation button will flash when you have a new voice mail
message. In addition, the display will indicate how many new voice mail
messages you have.
To access your voice mailbox:
xFrom an idle telephone
oPress the center navigation key. (No password required)
oThe voice mail count will be announced
oThe time and weekday will be announced
oThe messages will play in the order that they are received.
X16 Installation Guide
- 56 -
V
oice Mail
Operation
Voice Mail Operation
The System comes equipped with a 4 channel auto attendant and voice
mail system, which can answer up to 4 different calls simultaneously.
Auto Attendant
The system can be programmed to answer in “Auto Attendant” mode.
When Auto Attendant is set to “On-AA Ring Only” the attendant
telephone will ring unit the “Waiting Time” expires. When Auto
Attendant is set to “Off-AllEXT Ring” all telephone programmed to
ring will ring until the “Waiting Timer” expires. Once the Auto Attendant
answers the caller may dial the desired extension number.
Personal Mailbox
Each extension is automatically assigned a personal mailbox, which is used to
play a personal greeting and record message. In addition, all extensions are
automatically forwarded to their mailbox.
Once forwarded to voice mail the center navigation key will be lit solid, indicating
that the telephone has been forwarded to voice mail. Be sure to record the OGM
so that callers will receive your personal message. Once forwarded, all calls that
are transferred to that extension will be forwarded to the user’s personal mailbox
and will hear their OGM (Outgoing Message).
Memo Recording
Each extension can press their record button to record a memo or a conversation
that is taking place in the office.
1) Press the record button
2) Press the center navigation button to begin, and end recording.
3) The memo will be stored as a new message.
AUTO MUTE
Record Memo
Yes?
AUTO MUTE
Record Memo
Stop
-9-
Introduction
Introduction
The X16 system is a full featured, next generation, multi-line business
telephone system ideal for both home and small office environments. It
comes equipped to interface with 4 Central Office (CO) Lines, equipped to
receive Caller ID, and sixteen (16) proprietary digital telephone endpoints.
The system can be expanded to accommodate an additional two (2) CO
Lines, allowing a maximum configuration of six central office telephone lines.
Or the system may be configured with 4 CO Lines and 2 Voice over IP (VoIP)
Session Initiation Protocol (SIP) Media Gateways and sixteen proprietary
digital telephone endpoints. In addition, the system comes standard with
Auto Attendant and all digital telephone endpoints have a personal digitally
integrated voice mailbox.
Features
Auto Attendant Intercom Pa
g
in
g
Answerin
g
Machine Emulation Meet me Answer (Pa
g
in
g
)
Audible and Visual Rin
g
in
g
Memo Recordin
g
Backlit LCD Display Messa
g
e Waitin
g
(Telco-FSK)
Call Timer Multilin
g
ual Display per Extension
Call Transfer Music on Hold Internal/External
Caller ID and Call Waitin
g
Caller ID Mute with LED indication
CO Line Busy/Idle Status (LED) Navi
g
ation Keys
CO Line Rin
g
in
g
(pro
g
rammable) New/All Messa
g
e Play
Conference (3-way) Voice Mail
Conversation Recordin
g
Phone Book Dialin
g
Dayli
g
ht Savin
g
s (Automatic with
Caller ID)
Pro
g
rammable Buttons (12)
Direct Mailbox Transfe
r
Pro
g
rammable Pause (Speed Bins)
Direct Station Select
–
Busy Lamp
Field
Redial
Display Number Dial Remote Messa
g
e Pickup
Distinctive Rin
g
in
g
Rin
g
er Volume Control
Do Not Disturb Set Time and Date
Flash Timer Speakerphone with LED
Handset/Headset Volume Control Speed Dial Buttons
Headset Activation Time in Display
Hold Tone/Pulse
Intercom Callin
g
Voice over IP (VoIP) - future
X16 Installation Guide
- 10 -
Telephone Callouts
Telephone Callouts
Backlit LCD Display
Time, Date and Da
y
Line Ke
y
s
Pro
g
ram Ke
y
Caller ID Lo
g
Phone Book
New Voicemail Extension
Number
Integrated
Headset
Backlit Display
Navi
g
ation Ke
y
s
Programmable
K
e
y
s
Speakerphone Button
- 55 -
Idle LCD Display
Idle LCD Display
07:19P 10/12 FRI
Accounting 312
07:19P 10/12 FRI
New CID:24 312
07:19P 10/12 FRI
NEW VMSG:04 312
07:19P 10/12 FRI
TRK2TRK FWD 312
07:19P 10/12 FRI
External FWD 312
07:19P 10/12 FRI
Accounting DND
Time, Date, Day, Name and Number In DND Mode
4 New Voice Mail Messa
g
es 24 New Caller ID Calls
Trunk to Trunk Forwarding External Forwarding