Xenios 2TouchPOS Parts list manual

2013 Xenios LLC
82 Saint Paul Street
Rochester, NY 14604
Phone [phone] • Fax [phone]
2TouchPOSOperationsReferenceGuide

Table of Contents
About this Document.....................................................................................3
Employee Operations.....................................................................................4
Quick Reference...................................................................................................4
Beginning of Shift................................................................................................................4
Login & Logout....................................................................................................................4
Taking an order...................................................................................................................4
Open Existing Tab...............................................................................................................4
Printing Check.....................................................................................................................4
Open Tab for Payment........................................................................................................4
Adjusting Tips on Credit Cards ...........................................................................................4
Open Tab for Splitting.........................................................................................................4
Comps and Spills................................................................................................................4
Attach Credit Card...............................................................................................................4
Deleting Sent Menu Items.................................................................................... 5
Bartender ............................................................................................................................5
Server..................................................................................................................................6
Adding or Adjusting Tips.......................................................................................7
Bartender ............................................................................................................................7
Server (If left blank, that employee will lose their tip). ........................................................8
Menu Item Hold / Release.................................................................................. 10
Reference Guide...............................................................................................................10
Putting Items on Hold from a Tab.....................................................................................10
Releasing Items from a Tab..............................................................................................11
Putting Items on Hold from a Table ..................................................................................12
Releasing Items from a Table...........................................................................................13
Bartender End of Shift ........................................................................................14
Server End of Shift .............................................................................................14
Manager Operations ....................................................................................15
End of Night........................................................................................................ 15
Quick Reference ...............................................................................................................15
End of Night Detailed Reference........................................................................ 16
Re-Opening a Closed Tab or Table.................................................................... 20
Applying Tax Exempt..........................................................................................21
Common Reports ........................................................................................22
Cash in Drawer Report....................................................................................... 22
Server Report..................................................................................................... 22

Daily X Report .................................................................................................... 22
Daily Z Report..................................................................................................... 22
Historical Server Report .....................................................................................22
Audit Menu Item Report......................................................................................22
Historical Menu Item Report............................................................................... 22
Historical Modifier Report ...................................................................................23
Historical Sales Report....................................................................................... 23
Hourly Sales Report ...........................................................................................23
Menu Item Summary Report............................................................................... 23
Open Item Report............................................................................................... 23
Customer Account Payment History Report....................................................... 23
Customer Account Detail Report........................................................................ 23
Customer Account Summary Report.................................................................. 23
Troubleshooting Guide ................................................................................24
Credit Cards aren’t Processing and the Internet is Down ................................... 25
Quick Reference Guide.....................................................................................................25
Detailed Reference ...........................................................................................................26

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AboutthisDocument
This document was written for 2TouchPOS version 3.03.4900.

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EmployeeOperations
QuickReference
Beginning of Shift
Enter Code & Clock In
Swipe Badge
Login & Logout
Login
oEnter Code & Login
oSwipe Badge
Logout
Taking an order
Log in
Tabs:
oAdd Items, New Tab, Send
Table Management:
oSelect Table, New Check, Add
Items, Send
Logout
Open Existing Tab
Tabs:
oOpen Tab or Check, Add Items,
Send
Table Management:
oSelect Table, Open Check, Add
Items, Send
Requisitions will be sent to bar/kitchen –
only the new adds will be sent
Printing Check
Tabs:
oHighlight Tab, Print Tab, Speed
Screen
Table Management
Select Table, Print Check
Open Tab for Payment
Tabs:
oHighlight Tab, Open Tab, Payment
Table Management:
oSelect Table, Payment
Fast cash (Tabs Only) or Payment screen
Split payments (½ cash ½ credit)
oUse Split Payment buttons
oProcess Credit Cards first.
Adjusting Tips on Credit Cards
Tabs:
Must be at empty speed screen
oPayments
oAdjust Tips
Table Management:
oAdjust Tips
Open Tab for Splitting
Tabs:
oHighlight Tab, Split Tab
Table Management:
oSelect Table, Split Check
Transfer menu items:
oUpdates original and creates new
tabs to be given to customers.
Comps and Spills
Tabs:
oOpen Tab, Highlight items, Delete
Table Management:
oSelect Table, Open Check
Choose Transfer to Comp Tab/Spill Tab
If it was a spill, add items to tab again.
Attach Credit Card
Tabs: Highlight Tab
oOptions
oAttach credit card
oSwipe card

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DeletingSent MenuItems
Bartender
1. From an empty speed screen, touch “Tabs”button, Select a Tab, touch “Open” button.
2. Select menu item/s for deletion. (Manger’s approval maybe needed).
3. Touch “Delete” button, choose one of the following, transfer to “Comp Tab”, “Spill Tab” or
“Return to Inventory” buttons.

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Server
1. From the table view management screen, touch a “Table”button, touch “Open Check”button.
2. Select menu item/s for deletion. (Manger’s approval maybe needed)
3. Touch “Delete”button, choose one of the following, transfer to “Comp Tab”, “Spill Tab”or
“Return to Inventory”buttons.

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AddingorAdjustingTips
Bartender
1. From an empty Speed Screen (If left blank, that employee will lose their tip).
a. Touch “Payment” button, located in the lower right of the screen.
b. Touch “Adjust Tips” button located in the upper right hand corner.
2. Select the correct credit card transaction and enter the tip amount.
Note: Repeat step 2 as needed for any/all credit card transactions that need to be
adjusted.

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3. Touch “Save” button located in the lower right hand corner.
a. If a button appears asking whether you want to post your tips, press the “No” button.
If you press the “Yes” button, you will not be able to readjust tips that were on the screen.
Server (If left blank, that employee will lose their tip).
1. From the table view management screen, touch “Adjust Tips”button located in the upper right
corner.
2. Select the correct credit card transaction and enter the tip amount.
Note: Repeat step 2 as needed for any/all credit card transactions that need to be adjusted.

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3. Touch “Save” button located in the lower right hand corner.
a. If a button appears asking whether you want to post your tips, press the “No” button. If
you press the “Yes” button, you will not be able to readjust tips that were on the screen.