Xerox Document Centre 555 User manual

XEROX
WorkCentre Pro 555/575
User’s Guide
708P84301

Xerox Limited,
Global knowledge and Language Services,
Enterprise Centre,
Bessemer Road,
WELWYN GARDEN CITY,
AL7 1HL
United Kingdom
©2000 by Xerox Corporation. All rights reserved.
Xerox®, Xerox Limited® and all the products mentioned in this
publication are trademarks of Xerox Corporation and Xerox Limited.
Products and trademarks of other companies are also acknowledged.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed
on the screen such as icons, screen display looks, etc.
Changes are periodically made to the document. Revisions, changes,
any technical inaccuracies, and typographical errors will be corrected
in any subsequent editions

WorkCentre Pro 555/575 i
Table of Contents
Chapter 1 How to Use This Manual.........................................................1-1
Finding Information in the User’s Guide.....................................................1-1
Information provided by the Advanced Features Guide (AFG) ..................1-2
Document Conventions..............................................................................1-3
Notes, Cautions, and Warnings..................................................................1-4
Chapter 2 Introduction.............................................................................2-1
System Overview........................................................................................2-1
System Features ........................................................................................2-2
Hardware Features.....................................................................................2-4
System Requirements................................................................................2-6
Space Requirements..........................................................................2-7
Control Panel..............................................................................................2-8
Control Panel Components and Function Keys..................................2-9
Direct Access Function Keys............................................................2-13
Tones................................................................................................2-14
Operation Modes......................................................................................2-15
Standby Mode ..................................................................................2-15
Communication Mode.......................................................................2-15
Copy Mode.......................................................................................2-16
Menu Mode.......................................................................................2-16
PC Printing Mode .............................................................................2-16

ii WorkCentrePro555/575
Chapter 3 Getting Started........................................................................3-1
Printing a Menu Map..........................................................................3-1
Setting the Machine Language...................................................................3-2
Setting the Date and Time..................................................................3-3
Setting your Machine ID*............................................................................3-6
Setting the Dial Mode*................................................................................3-8
Setting the Send Header............................................................................3-9
Setting the Receive Footer.......................................................................3-10
Loading Paper..........................................................................................3-11
Bypass Tray: ....................................................................................3-11
Paper Tray:.......................................................................................3-13
Setting the paper size.......................................................................3-16
Loading Documents .................................................................................3-17
Document Specifications..................................................................3-17
Selecting the Scan Resolution .........................................................3-19
Selecting the Scan Contrast.............................................................3-20
Quick Start................................................................................................3-21
To Receive.......................................................................................3-21
To Send............................................................................................3-21
To Copy ...........................................................................................3-21
To Print.............................................................................................3-21
Phonebook Reports..........................................................................3-22
Speed Dial Phonebook ............................................................3-23
One Touch Phonebook ............................................................3-24
Group Phonebook....................................................................3-25
Alphabetical Phonebook ..........................................................3-26

WorkCentre Pro 555/575 iii
* Not available in all markets.
Chapter 4 Basic Troubleshooting...........................................................4-1
Paper Size Error or Paper Jam ..................................................................4-1
Document Jam .........................................................................................4-12
Appendix A Safety Certification and Environmental Compliance......A-1
Laser Safety Information ...................................................................A-3
Third Party Certification..................................................................... A-4
Radio Frequency Emissions USA .....................................................A-4
European Certification............................................................................... A-6
Approvals and Certification................................................................ A-6
UK Electricity at Work Regulation...................................................... A-7
Environmental Compliance......................................................................A-10
ENERGY STAR®............................................................................A-10
Environmental ChoiceM ..................................................................A-10
SWISS ENERGY 2000....................................................................A-11
Recycled Paper...............................................................................A-11
Telecommunications Requirements........................................................A-12
European Fax Approvals and Certification......................................A-12
FCC Regulations............................................................................. A-13
Send Header Requirements....................................................A-13
Data Coupler Information ........................................................A-13
Canadian Certification.....................................................................A-15

iv WorkCentrePro555/575

How to Use This Manual
WorkCentre Pro 555, 575 1-1
1 How to Use This Manual
Thank you for purchasing the Xerox WorkCentre Pro. The
WorkCentre is designed for ease of use, but to use your machine to
its fullest potential, take some time to read the User Documentation.
You will be ready to send and receive faxes and make copies with
your machine as soon as you have read chapters 1 through 3. You
can then refer to topics in the remaining documentation as needed.
Finding Information in the User’s Guide
The User’s Guide contains the following sections:
Table of Contents
Use the Table of Contents to find topics easily.
How to Use This Manual - Chapter 1
Describes the information in this User’s Guide and Advanced
Features Guide.
Introduction - Chapter 2
Describes the system and hardware features of the machine and
provides an overview of how the machine operates. Each key on the
Control Panel is described.
Getting Started - Chapter 3
Includes the procedures for setting up the basic machine information
such as date, time, language, machine ID, send header and receive
footer. Simple instructions to send, receive, print, and copy are also
provided.

How to Use This Manual
1-2 WorkCentre Pro 555, 575
Basic Troubleshooting - Chapter 4
Guides the user through problem solving, and recommended
corrective actions.
Environment Specifications - A
Provides the safety, data coupler, and Canadian certification
information.
Index
Refer to the Index to locate specific information.
Information provided by the Advanced Features Guide (AFG)
-Programming the Machine
-Receiving Documents
-Dialling Methods
-Transmitting Documents
-Cancelling Jobs
-Polling
-Mailbox Communications
-Reports
-Printing Functionality
-Control Centre/PC Interface Guide

How to Use This Manual
WorkCentre Pro 555, 575 1-3
Document Conventions
A document convention is simply a way of presenting information.
This section explains the conventions used in the WorkCentre Pro
User’s Guide.
Many procedures require you to press a key to perform a function;
these keys appear in boldface type.
For example: Press Start to send a fax.
When you use the Menu Mode, you may have to press a series of
keys before arriving at the desired menu. The resulting screen
message for each step appears next to the series of keys pressed.
For example: The procedure to enable the Send Header would
appear as follows:
To enable the send header:
1. Press:
2.
Select where you want the fax header to be printed:
To print the header in the document area, press .
To print the header above the document area, press .
To not print a header, press .
3. The menu selection screen redisplays. Press
Exit ( ) or Stop
to return to the Standby Mode.
Menu
3.Off
2.Outside
Send header
1.Inside

How to Use This Manual
1-4 WorkCentre Pro 555, 575
Notes, Cautions, and Warnings
This manual uses notes, cautions, and warnings to emphasize
information the reader needs. Notes contain information that
supplements the text. Notes are emphasized with italics. The
following is an example of a note:
The following are examples of a caution and a warning:
CAUTION
Do not touch the green drum surface. Touching the
drum could reduce the print quality.
WARNING
Used to alert users to risk of personal injury.
Note: Notes are provided as additional information.

Introduction
WorkCentre Pro 555, 575 2-1
2 Introduction
This chapter provides an overview of the WorkCentre’s hardware
features and operation. The Control Panel is discussed and each key
is defined.
System Overview
The WorkCentre allows the user to send, receive, copy, and print
documents. The ControlCentre software allows you to program the
Fax settings on a PC and write the settings to the WorkCentre.
When you switch on the power and the system has warmed up, the
machine is in the standby, or idle mode and is ready to use. When an
action completes successfully, the machine returns to the Standby
Mode and displays the following information:
Through the Menu mode, you can configure the standard machine
settings or customize your machine. Refer to Chapter 3 “Getting
Started” for basic programming instructions and procedures for
setting the standard machine settings.
For optimum performance, the machine should be left on 24 hours a
day. While the machine is powered on, the internal batteries are
charged. (for 575 only)
The primary battery retains the programmed data for up to 5 years if
the machine loses power.
Document data stored in a machine with standard memory is retained
for up to 2 hours during a power failure or power off, where the image
battery is fully charged for more than 8 hours prior to power off. (for
575 only)
Jan-31 02:23 pm 100%
Auto answer

Introduction
2-2 WorkCentre Pro 555, 575
System Features
The following table describes many of the WorkCentre features.
Refer to the Table of Contents or Index to locate detailed information.
Feature Description
Copying on Plain Paper Plain paper is used for printer output thereby allowing the use
of standard forms, labels, etc.
Alpha Dialing
555: 145 Numbers
575: 238 Numbers
Dial the desired location by searching for the name in the
Speed Dial, One Touch, and Group phonebooks.
One Touch Dialing
555: 20 Keys
575: 38 Keys
With one key stroke, the number of the assigned location(s)
is dialed and the document is sent.
Speed Dialing
555: 100 Numbers
575: 150 Numbers
In addition to the 20/38 One Touch keys, 100/150 3-digit
speed dial numbers can be assigned to frequently called
locations.
Direct Access Function Keys
(5 Keys)
Five of the most frequently used functions are assigned to
keys located on the Access Panel.
Multi Access Communications Utilizing the built-in memory, as many as 100 operations can
be programmed for maximum equipment utilization and
efficiency. For example, you can store a document to
memory while the machine is receiving a document.
High Resolution With a maximum resolution of 406 dots/inch x 392 dots/inch
(16 dots/mm x 15.4 lines/mm) and 64 levels of halftone
expression, precision drawings, small-size characters, or
photographs are copied, sent, and received clearly.
Enriched System Functions Various types of communications are available through
enriched system functions such as Relay, Group, and
Mailbox Communications.
Mailbox Systems Features ITU-T industry standards mailbox communications.
Group Communications
555: 25 Groups
575: 50 Groups
This feature allows the transmission of a document to as
many as 120/188 different remote locations with one
operation sequence.

Introduction
WorkCentre Pro 555, 575 2-3
Manual Group This feature allows the user to send a document to multiple
remote machines by simply pressing the Manual Group key
and entering the telephone numbers.
Batching This feature automatically performs transmissions of multiple
documents going to the same phone number. Documents
sent to the same location are transmitted with one phone call,
thus saving time and call connecting costs.
Refuse Junk mail With this feature selected, your WorkCentre only receives
from those remote units with phone numbers assigned to
your Speed Dial or One Touch phonebooks.
Receive to Memory Automatically stores up to 100 received documents to
available memory if the paper runs out or if a paper jam
occurs.
Collated Fax With this feature selected, incoming documents are received
to memory and then printed “last page first”.
This feature stacks the document with page 1 on top.
Super Power-Saver Mode This feature turns off areas of the machine, which have a
high power consumption.
Printer Power Saver Mode This feature turns off the printer fuser unit to reduce the
power consumption.
Optional Accessories The WorkCentre can be optioned with an additional paper
cassette, and a handset*.
ControlCentre ControlCentre is software package that can be loaded on a
PC. The ControlCentre software allows you to program most
of the machine settings using the PC, then write the settings
to the WorkCentre.
PC Printing With the WindowsPrinter Driver installed on your PC and
the parallel print cable attached to the parallel port, the
WorkCentre can be used to print from the PC.
Feature Description
* Not available in all markets.

Introduction
2-4 WorkCentre Pro 555, 575
Hardware Features
* Not available in all markets.
Feature Description
Document Output Tray Collects the document pages following a
transmission or copy operation. Contains an
extension to support legal documents.
Control Panel Contains the keys to program system features or
operate the machine.
Document Guides Guides the document pages into the scanner.
Document Support Supports the documents to be copied or transmitted.
Handset Connector* Provides a jack for connecting the optional handset.
Telephone Connector* Provides a standard modular jack for connecting a
telephone.
Line Connector A standard modular jack for connecting the phone
line for fax communications.
Top Cover Open Button Releases the Top Cover for accessing consumables
or clearing a paper jam.
Paper Tray Supplies the cut sheet paper to the WorkCentre.
Copy Output Tray Collects printed documents.
Power Switch Switches the WorkCentre power On/Off.
Power Cord Supplies power to the machine.
Bi-directional Parallel
Connector (IEEE 1284
compliant)
Connects the WorkCentre to a PC.

Introduction
WorkCentre Pro 555, 575 2-5
WorkCentre Hardware Features
* Not available in all markets.
Control Panel
01
Document Guide
Document
Copy Output
Paper Tray
Tray
Support
Document
Output Tray
02
Top Cover
Bi-directional
Power Cord Power Switch
Open Button
Parallel Connector
Connector
*
*

Introduction
2-6 WorkCentre Pro 555, 575
System Requirements
When choosing an installation location, follow these guidelines:
•Avoid dusty locations, extreme heat, humidity, direct sunlight, or
areas subject to heavy vibration.
•Avoid areas where interference from other electrical devices may
be present.
•Avoid using an AC outlet that shares the same circuit as an
electrical device, which may create interference.
•Locate the machine within reach of a telephone outlet. Use a
dedicated single line telephone connection.
•Place the machine on a level surface. An uneven surface can
cause performance problems such as poor copy quality and
paper jams.

Introduction
WorkCentre Pro 555, 575 2-7
Space Requirements
Adequate space is required for ventilation, ease of operation,
maintenance, and replacement of consumables. Provide the
minimum space as shown in the following figure.
Width (with Handset): 19.43 inches (493.5 mm)
Height: 17.13 inches (435 mm)
Height (with Optional Paper Cassette): 22.28 inches (566 mm)
30.03 inches
(763 mm)
03
16.73 inches
(425 mm)

Introduction
2-8 WorkCentre Pro 555, 575
Control Panel
04
1
2
3
4
5
6
78910111213
16
17
18
19
20
21
22
23
24
25
26
14 15
05
27
28

Introduction
WorkCentre Pro 555, 575 2-9
Control Panel Components and Function Keys
The Control Panel is used to program the features and to initiate
communications. The following figures and tables illustrate the
Control Panel and describe each component.
* Symbol used on International machines.
Item Description Function
1Display Displays the machine status and messages. The display provides
information about the current operation mode. The machine has the
following operating modes: Standby Mode, Communication Mode,
Menu Mode, Copy Mode, PC Printing Mode, (see “Operation
Modes” later in this Chapter).
2PC LED Illuminates when a PC communication is in progress.
3Line LED Illuminates when a fax communication is in progress.
4The
Menu key is used to access menu items listed in the menu
map which are not available from the direct access keys. The
Menu key is also used as a navigation key for scrolling up a
menu list.
5Deletes the character at the position of the cursor.
6Used to
Exit a menu list.
7
Left or Back navigation key used for going back to a previous
menu list. Also used for positioning the cursor for character
delete or insert when you enter names.
8
Down navigation key used for scrolling down a menu list.
9
Right navigation key used for going to the next level of menus of
the highlighted item. Also used when you enter names for
positioning the cursor for character delete or insert.
Menu or *
Delete or *
Exit or *

Introduction
2-10 WorkCentre Pro 555, 575
Item Description Function
10 Used to select the displayed menu item, to start
a communication, or to accept name and
number entries.
*Used on International machines.
11 Sets the insert mode allowing a character to be
inserted at the position of the cursor instead of
overwriting the character in the current position.
*Used on International machines.
12 Alarm LED * Illuminates when an error occurs, or when the
machine is out of paper, toner or drum.
13 Numeric
Keypad Used for numeric, alphabetical or special character input for direct dialing, directory
dialing, and menu item input.
14 During on-hook or off-hook dialing, this key is
used to redial the last number dialed. Pressing
Redial/Pause displays the jobs waiting to be
redialed. Pressing the
Enter key forces an
immediate redial.
When entering a telephone number, pressing
this key enters a pause in the telephone number
sequence.
15 Used to access programmed Speed Dial,
Alpha, and/or Groups. Pressing this key initially
displays the phonebook menu.
16 Starts a job that is ready for transmitting,
scanning, or copying.
17 Stops a Direct Send job and ejects the
document from the scanner. Also used to clear
an error message displayed on the display.
* Used on International machines.
Enter or *
Insert or *
Redial
Pause
Phonebook
Start
Stop