Xerox WorkCentre M24 Color User manual

User Guide
WorkCentre M24
Printer/Copier

©Xerox Corporation
Global Knowledge & Language Services
800 Phillips Rd. - Bldg. 845
Webster, New York 14580
Copyright© 2003 XEROX Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or
hereinafter granted, including without limitation, material generated from
the software programs which are displayed on the screen such as icons,
screen displays looks, etc.
XEROX®, The Document Company®, the stylized X logo, and WorkCentre M24 are
trademarks.
Changes are periodically made to this document. Changes, technical
inaccuracies, and typographic errors will be corrected in subsequent
editions.
Product names used in this guide may be trademarks or registered trademarks

iii
USER GUIDE (COPIER) 1-1
User Guide (Copier) 1-1
Getting to Know Your Copier 1-1
Control Panel 1-4
Touch Screen 1-7
Power Switch 1-8
Audio Tones 1-8
Duplex Automatic Document Feeder (DADF) 1-8
Document Glass 1-8
Paper Trays 1-9
Output Trays 1-9
Power Saver Mode 1-10
Exiting the Power Saver Mode 1-10
Quick Start Guide to Copying 1-11
Making Copies Using the Duplex Automatic Document Feeder 1-11
Making Copies from the Document Glass 1-12
Making Copies Using Features 1-13
Loading Paper 1-17
Tray 1 1-17
Tandem Tray Module 1-17
3-Tray Module 1-17
Tray 5 (Bypass) 1-17
Auto Size Detect for Tray 5 (Bypass) 1-18
Auto Tray Switching 1-18
Loading Stock 1-19
Paper 1-19
Transparencies 1-21
Loading Paper into Trays 1, 2, 3, and 4 1-22
Loading Stock into Tray 5 (Bypass) 1-22
Loading 12 x 18 inch Paper 1-23
Loading SRA3 Paper into Tray 5 (Bypass) 1-24
Copier Features 1-25

iv
USER GUIDE (COPIER) 1-1
Basic Copying Tab 1-25
Output Color 1-26
2 Sided 1-28
Reduce/Enlarge 1-31
Paper Supply 1-35
Added Features Tab 1-38
2 Sided 1-39
Output 1-42
Margin Shift 1-45
Border Erase 1-48
Image Quality Tab 1-50
Original Type 1-51
Auto Exposure 1-53
Lighter/Darker/Contrast 1-54
Sharpness/Saturation 1-55
Color Shift 1-56
Color Balance 1-57
Image Quality Presets 1-58
Output Format Tab 1-59
Multiple Up 1-60
Transparency Separators 1-63
Covers 1-66
Repeat Image 1-68
Poster 1-70
Mirror Image/ Negative Image 1-72
Scan Options Tab 1-73
Original Size 1-74
Mixed Size Originals 1-76
Bound Originals 1-77
Image Rotation 1-79
Original Orientation 1-80
Book Duplex 1-81
Job Assembly Tab 1-83
Stored Jobs 1-84
Build Job 1-86
Booklet Creation 1-88
Duplex Automatic Document Feeder (DADF) (Optional

v
USER GUIDE (COPIER) 1-1
Accessory) 1-89
Component Names and Functions 1-89
Document Specifications 1-90
Documents Not Recommended 1-91
Loading the Documents 1-91
Placing Documents on the Document Glass 1-91
Loading Documents in the DADF 1-92
Finisher (Optional Accessory) 1-93
Using the Finisher 1-93
Stapling Options 1-94
Job Status 1-96
Checking Current Jobs 1-96
Changing the Print Priority 1-97
Checking Completed Jobs 1-98
Outputting/Deleting Secure Prints 1-99
Outputting Sample Prints 1-101
Delayed Print 1-103
Deleting Stored Documents 1-105
Machine Status 1-107
Machine Information 1-109
Maintenance 1-110
Cleaning the DADF and Document Glass 1-110
Changing Toner Cartridges 1-111
Machine Specifications 1-114
Speed by Media 1-114
Dimensions and Weight 1-115

vi
USER GUIDE (PRINT) 2-1
User Guide (Print) 2-1
Overview 2-1
Printer Environments 2-2
As a Local Printer 2-2
As a Network Printer 2-3
Windows Network (SMB) 2-3
TCP/IP (LPD) 2-3
Installing the Print Drivers 2-5

vii
USER GUIDE (PRINT) 2-1
Overview 2-5
Windows 95/98/Me 2-6
Installing PostScript or PCL Print Driver 2-6
Configuring the PostScript Print Driver on Windows 95/98/Me 2-8
Configuration Tab Settings 2-9
Options Tab Settings 2-12
Output Settings Tab Settings 2-13
Color Settings Tab Settings 2-15
Configuring the PCL Print Driver on Windows 95/98/Me 2-16
Print Driver Properties 2-16
Configuration Tab Settings 2-17
Printer Tab Settings 2-19
Document Default Properties 2-20
Windows NT 4.0 2-23
Installing PostScript or PCL Print Driver 2-23
Configuring PostScript Print Driver on Windows NT 4.0 2-26
Print Driver Properties 2-26
Installable Options Settings 2-27
Configuration Tab Settings 2-28
Print Driver Document Defaults 2-29
Advanced Tab Settings 2-30
Output Settings Tab Settings 2-34
Configuring the PCL Print Driver on Windows NT 4.0 2-36
Print Driver Properties 2-36
Configuration Tab Settings 2-37
Printer Tab Settings 2-39
Document Defaults 2-40
Windows 2000 and Windows XP 2-43
Installing PostScript or PCL Print Driver 2-43
Configuring the PostScript Print Driver on Windows 2000/XP 2-45
Print Driver Properties 2-45
Installable Options Settings 2-46
Configuration Tab Settings 2-47
Printing Preferences 2-48
Advanced Options Dialog Box Settings 2-49
Output Setting Tab Settings 2-53
Configuring the PCL Print Driver on Windows 2000/XP 2-55

viii
USER GUIDE (PRINT) 2-1
Print Driver Properties 2-55
Configuration Tab Settings 2-56
Printer Tab Settings 2-58
Printing Defaults 2-59
Macintosh 2-62
Installing PostScript Print Driver 2-62
Setting the Print Driver Properties on Macintosh 2-64
Configure Settings 2-64
Printer Specific Options Settings 2-65
Basic Printing 2-69
Paper 2-69
Differences From Copying 2-69
Prior to Printing 2-70
Printing Procedure 2-70
Setting Printing Features 2-72
Switching Printer Off-line 2-73
Cancel Print/Check Print Job Status 2-74
Cancel Print from the Workstation 2-74
Canceling a Print Job Using Internet Services 2-74
Canceling a Print Job From the Printer 2-74
Canceling a Print Job in Process 2-75
Canceling a Print Job During Print 2-75
Canceling Jobs Stored in the Printer 2-76
Special Printing 2-77

ix
USER GUIDE (PRINT) 2-1
Specifying Output Color for Printing in a PCL Driver 2-77
Printing with Black 2-77
Print Mode 2-78
Image Adjustment Mode 2-78
Black & High Speed 2-79
Black & Standard 2-80
Black & High Quality 2-81
Printing with Auto 2-82
Print Mode 2-83
Image Adjustment Mode 2-84
Image Auto Correction 2-86
Auto & High Speed 2-87
Auto & Standard 2-88
Auto & High Quality 2-89
Printing with Auto 2-90
Adjusting Color for Printing 2-91
Adjusting Image Settings (Brightness/Chroma/Contrast) 2-92
Adjusting Color Balance 2-94
Adjusting Profile Settings 2-95
Adjusting Detailed Settings 2-98
Options for the Text Group 2-98
Options for the Graphic Group 2-99
Options for the Photo Group 2-100
Options for the Whole Document 2-101
Secure Print 2-103
Setting Secure Print Jobs 2-103
Printing Secure Print Jobs 2-104
At the Workstation 2-104
At the Printer 2-105
Delayed Print 2-106
Setting Delayed Print Jobs 2-106
Printing Delayed Print Jobs 2-107
At the Workstation 2-107
At the Printer 2-107
Sample Print 2-108

x
USER GUIDE (PRINT) 2-1
Setting Sample Print Jobs 2-108
Printing Sample Print Jobs 2-109
At the Workstation 2-109
Internet Services 2-110
Overview 2-110
Introduction 2-110
Screen Structure 2-111
System Structure 2-112
Configuring the Browser 2-113
Netscape Communicator 2-113
Internet Explorer 2-114
Proxy Server and Port Number 2-115
Proxy Server Setting 2-115
Port Number Setting 2-115
Accessing Internet Services from the Workstation 2-116
Internet Services Features 2-117
Printing Documents Using the Services Feature 2-118
Printing Documents 2-119
Viewing/Deleting Jobs Using the Jobs Feature 2-120
Viewing the Active Jobs List 2-120
Deleting Jobs 2-121

xi
USER GUIDE (SCAN) 3-1
User Guide (Scan) 3-1
Scanning Overview 3-1
Scanning Using Mailboxes 3-2
Scanning Using Templates 3-2
How to Scan Using Mailboxes 3-3
Basic Scanning Tab 3-5
Output Color 3-6
Scanning Resolution 3-8
2 Sided Originals 3-9
Scan Options Tab 3-11
2 Sided Originals 3-12
Reduce/Enlarge 3-13
Using Presets 3-13
Using Variable% 3-14
Using Auto % 3-15
Scan Size 3-16
Bound Originals 3-17
Mixed Size Originals 3-19
Border Erase 3-20
Image Quality / File Format Tab 3-22
Original Type 3-23
Image Compression 3-24
Lighter/Darker/Contrast 3-25
File Format 3-26
Auto Exposure 3-27
How to Pause or Cancel a Scanning Job 3-28

xii
USER GUIDE (SCAN) 3-1
How to Cancel Scanning Jobs from the Workstation 3-28
Checking or Deleting a Scan Job on the Machine 3-29
Checking a Scan Job 3-29
Deleting a Scan Job 3-30
Scanning in Batches 3-31
Managing Scanned Documents 3-32
Retrieving/Deleting Scanned Documents 3-32
Retrieving a Scanned Document 3-32
Deleting a Scanned Document 3-32
Configuring the Client for Scanning 3-33
Installing the Network Scanner Utility 3-33
Required Environment 3-33
Installation 3-34
Uninstallation 3-34
Changing Network Scanner Utility Settings 3-35
Importing Scanned Data 3-35
Importing to an Application 3-35
Scanning Document to Send as E-mail 3-36
Requirements 3-36
Scan and Mail 3-37
Fax 3-40

xiii
USER GUIDE (MACHINE ADMINISTRATOR) 4-1
User Guide (Machine Administrator) 4-1
Overview 4-1
System Settings 4-2
Setting and Changing the Administrator Password 4-3
Entering and Exiting the System Settings Mode 4-5
Entering the System Settings Mode 4-5
Exiting System Settings Mode 4-6
Changing Settings in System Settings Mode 4-6
Setting the Common Settings 4-7
Machine Clock/Timers Setting 4-8
Audio Tone Settings 4-10
Setting Screen Defaults 4-12
Paper Tray Attributes 4-13
Setting Printing Priority Defaults 4-17
Image Quality Adjustment 4-18
Image Quality Setting 4-18
Auto Gradation Adjustment 4-21
Reports Settings 4-23
Other Machine Settings 4-24
Copy Mode Settings 4-24
Basic Copying Presets 4-25
Copy Defaults 4-26
Copy Control 4-39
Original Size Defaults 4-40
Setting Reduce/Enlarge Presets 4-41

xiv
USER GUIDE (MACHINE ADMINISTRATOR) 4-1
Setting Custom Colors 4-42
Network Settings 4-42
Print Mode Settings 4-43
Allocate Memory 4-44
Others (Print Mode Settings) 4-47
Scan Mode Settings 4-48
Basic Scanning Presets 4-48
Setting Scan Defaults 4-49
Setting the Scan Size Defaults 4-53
Setting the Output Size Defaults 4-54
Setting Reduce/Enlarge Presets 4-55
Other Settings (Scanner) 4-56
Setting/Deleting Mailboxes 4-58
Auditron 4-59
Create/Check Accounts 4-60
Deleting/Resetting Data by Account 4-61
Enabling Auditron Mode 4-62
System Administrator Data 4-63
Delete/Reset All Account Data 4-64
Printing Meter Reports 4-65
Internet Services 4-66
Fax 4-67

xv
USER GUIDE (TROUBLESHOOTING) 5-1
User Guide (Troubleshooting) 5-1
Paper Jam Clearance 5-2
Paper Jams at the Top Left Cover 5-3
Paper Jams at the Left Center Cover 5-4
Paper Jams at the Bottom Left Cover 5-4
Paper Jams in Trays 1 to 4 5-5
Paper Jams in Tray 5 (Bypass) 5-5
Paper Jams in the Duplex Unit 5-6
Paper Jams in the Finisher 5-6
Paper Jams on the Finisher Top Cover 5-6
Paper Jams on the Finisher Interface 5-7
Paper Jams on the Center Tray Exit 5-7
Document Jams 5-8
Document Jams on the Left Cover (Top) 5-8
Jams on Original Input Area and Document Glass 5-9
Stapler Faults 5-10
Resolving Hardware Problems 5-11
Toner Cartridge 5-11
Resolving Programming Problems 5-12
Resolving Processor Problems 5-13
Resolving Output Quality Problems Using Basic Copying,

xvi
USER GUIDE (TROUBLESHOOTING) 5-1
Added Features, and Image Quality Tabs 5-16
Calling for Service 5-20
Fault Codes 5-21

Safety Notes/Regulatory
Information
WorkCentre M24
Printer/Copier

iii iii
Safety Notes/Regulatory Information
The Xerox WorkCentre 24 and the recommended supplies have
been designed and tested to meet strict safety requirements.
Attention to the following notes will ensure the continued safe
operation of your printer/copier.
Electrical Safety
• Use only the power cord supplied with this equipment.
• Plug the power cord directly into a correctly grounded
electrical outlet. Do not use an extension cord. If you do not
know whether or not an outlet is grounded, consult a qualified
electrician.
• Do not use a ground adapter plug to connect this equipment to
an electrical outlet that lacks a ground connection terminal.
WARNING: You may get a severe electrical shock if the outlet
is not correctly grounded.
• Do not place the printer/copier where people may step on or
trip on the power cord. Do not place objects on the power cord.
• Do not override or disable electrical or mechanical interlocks.
• Do not obstruct the ventilation openings. These openings are
provided to prevent overheating of the machine.
WARNING: Never push objects of any kind into slots or
openings on this equipment. Making a contact with a voltage
point or shorting out a part could result in fire or electrical
shock.

iv
SAFETY NOTES/REGULATORY INFORMATION
• If any of the following conditions occur, immediately switch off
the power to the machine and disconnect the power cord from
the electrical outlet. Call an authorized Xerox service
representative to correct the problem.
– The machine emits unusual noises or odors.
– The power cord is damaged or frayed.
– A wall panel circuit breaker, fuse, or other safety device
has been tripped.
– Liquid is spilled into the press.
– The machine is exposed to water.
– Any part of the machine is damaged.
Disconnect Device
The power cable is the disconnect device for this equipment. It is
attached to the back of the machine as a plug-in device. To
remove all electrical power from the machine, disconnect the
power cable from the electrical outlet.
Laser Safety
Use of controls, adjustments, or procedures other than those
specified in this documentation may result in a hazardous
exposure to laser radiation. This equipment complies with
international safety standards. With specific regard to laser
safety, the equipment complies with performance standards for
laser products set by government, national, and international
agencies as a Class 1 laser product. It does not emit hazardous
light, as the beam is totally enclosed during all phases of customer
operation and maintenance.