Xerox C235 User manual

VERSION 2.1
AUGUST 2022
702P08896
Xerox®C235 Color
Multifunction Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®is trademark of Xerox Corporation in the United States and
other countries.
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PostScript®are trademarks or registered trademarks of Adobe Systems Inc.
Apple®Bonjour®EtherTalk™TrueType®iPad®iPhone®iPod®iPod touch®AirPrint®and the AirPrint Logo®Mac®Mac
OS®and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
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HP-GL®HP-UX®and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
IBM®and AIX®are registered trademarks of International Business Machines Corporation in the United States and/
or other countries.
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United States and other countries.
Microsoft®Windows Vista®Windows®Windows Server®and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
PANTONE®and other Pantone Inc. trademarks are the property of Pantone Inc.
UNIX®is a trademark in the United States and other countries licensed exclusively through X/ Open Company
Limited.
Linux®is a registered trademark of Linus Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL
language. This means the printer recognizes PCL commands used in various application programs and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

Xerox®C235 Color Multifunction Printer User Guide 3
Contents
1 Safety.............................................................................................................................................11
Conventions.................................................................................................................................12
Product Statements.......................................................................................................................13
Maintenance Safety ......................................................................................................................16
Consumable Information................................................................................................................17
2 Learn About the Printer ......................................................................................................................19
Printer Configurations ....................................................................................................................20
Front View of the Printer..........................................................................................................20
Using the Control Panel..................................................................................................................21
Customizing the Home Screen.........................................................................................................22
Changing the Language of the Keyboard on the Display . . . .... .... .... .... ... .... .... .... .... ..... .. ..... .... .... .... .... .... 23
Understanding the Status of the Indicator Light . .... . . . .... . ..... . .... . . . .... . ..... . . ..... . .... . . ..... . ..... . .... . . . .... . ..... . . 24
Selecting Paper.............................................................................................................................25
Paper Guidelines.....................................................................................................................25
Paper Characteristics...............................................................................................................25
Unacceptable Paper................................................................................................................26
Selecting Preprinted Forms and Letterhead. . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. 26
Storing Paper.........................................................................................................................27
Supported Paper Sizes .............................................................................................................27
Supported Paper Types ............................................................................................................30
Supported Paper Weights.........................................................................................................30
3 Set Up Install and Configure..............................................................................................................33
Selecting a Location for the Printer...................................................................................................34
Attaching cables ...........................................................................................................................35
Setting up and using the home screen applications . . . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . 36
Finding the IPAddress of the Printer ..........................................................................................36
Managing bookmarks..............................................................................................................36
Setting up the Printer to Fax............................................................................................................38
Setting up the fax function.......................................................................................................38
Setting up fax using a standard telephone line. . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . 39
Setting up fax in countries or regions with different telephone wall jacks and plugs . . .. . .. . . .. . . .. . . .. . .. . . .. . . 40
Connecting to a distinctive ring service . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . .. . . 41
Setting the fax date and time...................................................................................................42
Configuring daylight saving time...............................................................................................42
Configuring the fax speaker settings...........................................................................................42
Configuring Device Sounds Settings..................................................................................................43
Configuring the Email SMTP Settings................................................................................................44
Using the Email Setup Wizard in the Printer . . . .... . .... . . . .... . . .... . .... . . . .... . . .... . . . .... . .... . . . .... . . .... . ..... . . .... . . .... . 45
Using the Settings Menu in the Printer ..............................................................................................46
Using the Embedded Web Server .....................................................................................................47
Email Service Providers...................................................................................................................48

4Xerox®C235 Color Multifunction Printer User Guide
Gmail™...................................................................................................................................48
Yahoo!®Mail ..........................................................................................................................48
Outlook Live...........................................................................................................................49
AOL Mail...............................................................................................................................49
iCloud Mail............................................................................................................................50
Comcast Mail.........................................................................................................................50
Mail.com...............................................................................................................................51
Zoho Mail..............................................................................................................................51
QQ Mail................................................................................................................................52
NetEase Mail (mail.163.com)....................................................................................................52
NetEase Mail (mail.126.com)....................................................................................................53
NetEase Mail (mail.yeah.net)....................................................................................................54
Sohu Mail..............................................................................................................................54
Sina Mail...............................................................................................................................55
Loading paper and specialty media ..................................................................................................56
Setting the Paper Size and Type ................................................................................................56
Configuring Universal paper settings..........................................................................................56
Loading the tray.....................................................................................................................56
Loading the manual feeder ......................................................................................................59
Installing and updating software drivers and firmware. . .. . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . .. . . 62
Installing the Software ............................................................................................................62
Updating Software .................................................................................................................65
Exporting or importing a configuration file . . . .. . . .. . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . . 66
Xerox®Easy Assist App....................................................................................................................67
Connecting to the Xerox®Easy Assist App for Installed Printers . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . .. . . .. 69
Networking ..................................................................................................................................71
Connecting the Printer to a Wi-Fi Network. . . . .... . . .... . ..... . . .... . . .... . . . .... . ..... . . .... . . .... . ..... . . ..... . .... . . . .... . 71
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . 71
Configuring Wi-Fi Direct...........................................................................................................72
Connecting a mobile device to the printer . . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. 72
Connecting a computer to the printer.........................................................................................73
Deactivating the Wi-Fi network .................................................................................................73
Checking the printer connectivity...............................................................................................73
Printing the Menu Settings Page ......................................................................................................75
4 Secure the printer..............................................................................................................................77
Erasing printer memory..................................................................................................................78
Restoring factory default settings .....................................................................................................79
Statement of Volatility...................................................................................................................80
5 Print................................................................................................................................................81
Printing from a computer................................................................................................................82
Printing from a mobile device..........................................................................................................83
Printing from a Mobile Device Using Mopria™Print Service..............................................................83
Printing from a Mobile Device Using AirPrint®...............................................................................83
Printing from a mobile device using Wi-Fi Direct®..........................................................................83
Contents

Xerox®C235 Color Multifunction Printer User Guide 5
Printing from a flash drive...............................................................................................................85
Supported flash drives and file types.................................................................................................86
Flash drives............................................................................................................................86
File types ..............................................................................................................................86
Printing a font sample list ...............................................................................................................87
Placing separator sheets between copies . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . .. . . .. . . .. . . .. . . .. . .. . 88
Canceling a print job......................................................................................................................89
From the Printer Control Panel...................................................................................................89
From the Computer.................................................................................................................89
Adjusting toner darkness ................................................................................................................90
6 Copy...............................................................................................................................................91
Using the automatic document feeder and scanner glass . . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . .. . . .. . . .. . . .. . .. . 92
Making Copies..............................................................................................................................93
Copying photos ............................................................................................................................94
Copying on letterhead....................................................................................................................95
Copying on Both Sides of the Paper..................................................................................................96
Reducing or enlarging copies...........................................................................................................97
Copying Multiple Pages onto a Single Sheet . . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . . .. . .. . . .. . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. . . .. . .. . . .. 98
Collating copies ............................................................................................................................99
Copying cards.............................................................................................................................100
Creating a copy shortcut...............................................................................................................101
7 Email ............................................................................................................................................103
Using the automatic document feeder and scanner glass . . . .... . .... . . ..... . . .... . ..... . . .... . . .... . . . .... . ..... . .... . . . ... 104
Sending an Email ........................................................................................................................105
Using the Control Panel .........................................................................................................105
Using a Shortcut Number.......................................................................................................105
Creating an e-mail shortcut...........................................................................................................106
8 Fax ...............................................................................................................................................107
Using the automatic document feeder and scanner glass . . . .... . .... . . ..... . . .... . ..... . . .... . . .... . . . .... . ..... . .... . . . ... 108
Sending a fax .............................................................................................................................109
Using the control panel..........................................................................................................109
Scheduling a fax .........................................................................................................................110
Creating a fax destination shortcut.................................................................................................111
Changing the fax resolution ..........................................................................................................112
Adjusting the fax darkness............................................................................................................113
Printing a fax log.........................................................................................................................114
Blocking junk faxes......................................................................................................................115
Holding a fax..............................................................................................................................116
Forwarding a fax .........................................................................................................................117
9 Scan .............................................................................................................................................119
Contents

6Xerox®C235 Color Multifunction Printer User Guide
Using the automatic document feeder and scanner glass . . . .... . .... . . ..... . . .... . ..... . . .... . . .... . . . .... . ..... . .... . . . ... 120
Scanning to a Computer...............................................................................................................121
For Windows Users................................................................................................................121
For Macintosh Users..............................................................................................................121
Scanning to an FTP server using a shortcut . .... . ..... . . ..... . .... . . .... . . ..... . .... . . . .... . . .... . . ..... . .... . . .... . . . .... . .... . . 122
Scanning to a network folder using a shortcut .. . . .... . . . .... . ..... . . .... . . .... . . ..... . ..... . .... . . . .... . ..... . . ..... . .... . ..... 123
Scanning to a flash drive ..............................................................................................................124
10 Use printer menus .........................................................................................................................125
Menu Map.................................................................................................................................126
Device.......................................................................................................................................127
Preferences..........................................................................................................................127
Eco-Mode............................................................................................................................129
Remote Operator Panel..........................................................................................................130
Notifications........................................................................................................................130
Power Management..............................................................................................................134
Restore Factory Defaults ........................................................................................................135
Maintenance.......................................................................................................................135
Visible Home Screen Icons .....................................................................................................140
About this Printer..................................................................................................................140
Print..........................................................................................................................................141
Layout................................................................................................................................141
Setup .................................................................................................................................142
Quality ...............................................................................................................................143
PostScript............................................................................................................................145
PCL....................................................................................................................................145
Image................................................................................................................................147
Paper........................................................................................................................................148
Tray Configuration................................................................................................................148
Media Configuration .............................................................................................................148
Copy.........................................................................................................................................151
Copy Defaults......................................................................................................................151
Fax...........................................................................................................................................154
Fax Defaults.........................................................................................................................154
E-mail .......................................................................................................................................162
E-mail Setup........................................................................................................................162
E-mail Defaults.....................................................................................................................163
FTP...........................................................................................................................................168
FTP Defaults........................................................................................................................168
USB Drive ..................................................................................................................................172
Flash Drive Scan...................................................................................................................172
Flash Drive Print ...................................................................................................................175
Network/Ports.............................................................................................................................177
Network Overview.................................................................................................................177
Wireless..............................................................................................................................178
Wi-Fi Direct .........................................................................................................................181
Contents

Xerox®C235 Color Multifunction Printer User Guide 7
AirPrint ...............................................................................................................................181
Mobile Services Management.................................................................................................182
Ethernet..............................................................................................................................183
TCP/IP................................................................................................................................185
SNMP.................................................................................................................................187
IPSec..................................................................................................................................189
802.1x................................................................................................................................190
LPD Configuration ................................................................................................................190
HTTP/FTP Settings................................................................................................................191
USB ...................................................................................................................................192
Restrict external network access ..............................................................................................193
Universal Print......................................................................................................................193
Security.....................................................................................................................................196
Login Methods.....................................................................................................................196
Certificate Management........................................................................................................198
Schedule USB Devices ...........................................................................................................198
Login Restrictions..................................................................................................................198
Confidential Print Setup.........................................................................................................199
Erase Temporary Data Files ....................................................................................................200
Solutions LDAP Settings .........................................................................................................200
Miscellaneous ......................................................................................................................200
Reports......................................................................................................................................202
Menu Settings Page..............................................................................................................202
Device................................................................................................................................202
Print...................................................................................................................................202
Shortcuts.............................................................................................................................202
Fax.....................................................................................................................................203
Network..............................................................................................................................203
Supplies Plan..............................................................................................................................204
Plan Activation.....................................................................................................................204
Plan Conversion....................................................................................................................204
Subscription Service ..............................................................................................................204
Troubleshooting..........................................................................................................................205
11 Maintain the Printer.......................................................................................................................207
Checking the Status of Supplies .....................................................................................................208
Configuring Supply Notifications....................................................................................................209
Setting up e-mail alerts ................................................................................................................210
Viewing reports...........................................................................................................................211
Ordering Supplies........................................................................................................................212
Using Genuine Xerox Supplies.................................................................................................212
Replacing Supplies.......................................................................................................................213
Replacing a print cartridge......................................................................................................213
Replacing the waste toner bottle.............................................................................................215
Cleaning printer parts ..................................................................................................................217
Cleaning the printer..............................................................................................................217
Cleaning the touch screen......................................................................................................217
Contents

8Xerox®C235 Color Multifunction Printer User Guide
Cleaning the Scanner............................................................................................................218
Saving energy and paper..............................................................................................................220
Configuring the power save mode settings .. . . . .... . .... . . . .... . . .... . . . .... . .... . . .... . . . .... . .... . . . .... . . .... . .... . . . .. 220
Adjusting the brightness of the printer display . ..... . . .... . . .... . . ..... . .... . . . .... . . .... . .... . . . .... . . .... . . . .... . .... . . 220
Conserving supplies...............................................................................................................220
Moving the Printer to Another Location...........................................................................................221
12 Troubleshoot a problem..................................................................................................................223
Print quality problems ..................................................................................................................224
Printing problems........................................................................................................................225
Print quality is poor...............................................................................................................225
Print jobs do not print............................................................................................................249
Slow printing .......................................................................................................................250
Job prints from the wrong tray or on the wrong paper .... . .... . . . .... . ..... . .... . . . .... . ..... . . ..... . .... . . . .... . ..... 253
The printer is not responding.........................................................................................................254
Unable to read flash drive.............................................................................................................256
Enabling the USB port..................................................................................................................257
Network connection problems .......................................................................................................258
Cannot open Embedded Web Server........................................................................................258
Cannot connect the printer to the Wi-Fi network . .... . ..... . .... . . . .... . ..... . . ..... . .... . . . .... . ..... . .... . . . .... . ..... 259
Issues with supplies .....................................................................................................................261
Replace Cartridge Printer Region Mismatch ..... . . . .... . ..... . .... . . . .... . ..... . . ..... . .... . . . .... . ..... . .... . . . .... . ..... 261
Non-Xerox Supplies...............................................................................................................261
Clearing Jams.............................................................................................................................262
Avoiding jams......................................................................................................................262
Identifying jam locations.......................................................................................................263
Paper jam in the standard tray................................................................................................264
Paper jam in the standard output tray......................................................................................266
Paper jam in the manual feeder ..............................................................................................266
Paper jam in door B ..............................................................................................................267
Paper jam in the automatic document feeder ..... . . . .... . .... . . .... . . . .... . .... . . . .... . . .... . ..... . . .... . . .... . . . .... . .. 269
Paper feed problems....................................................................................................................271
Envelope seals when printing..................................................................................................271
Collated printing does not work...............................................................................................272
Paper frequently jams............................................................................................................273
Jammed pages are not reprinted.............................................................................................274
E-mailing problems......................................................................................................................275
Disabling the SMTP server not set up error message.... . . . .... . .... . . .... . . . .... . .... . . . .... . . .... . .... . . . .... . . .... . . . 275
Cannot send e-mails..............................................................................................................275
Faxing problems..........................................................................................................................276
Caller ID is not shown............................................................................................................276
Cannot send or receive faxes ..................................................................................................276
Can receive but not send faxes................................................................................................279
Can send but not receive faxes................................................................................................279
Poor fax print quality.............................................................................................................280
Scanning problems......................................................................................................................281
Contents

Xerox®C235 Color Multifunction Printer User Guide 9
Cannot scan to a computer....................................................................................................281
Cannot scan to a network folder..............................................................................................282
Partial copies ofdocument or photo.........................................................................................284
Scan job was not successful....................................................................................................285
Poor copy quality..................................................................................................................286
Vertical dark streaks on output when scanning from the ADF. ..... . .... . . . .... . . .... . .... . . . .... . . .... . . . .... . .... . . 286
Scanner does not close..........................................................................................................287
Scanning takes too long or freezes the computer.... . .... . . . .... . ..... . . .... . . .... . . .... . . ..... . .... . . . .... . . .... . .... . . 287
Scanner does not respond......................................................................................................288
Adjusting scanner registration.................................................................................................288
Adjusting ADFregistration......................................................................................................289
Color quality problems..................................................................................................................290
Modifying the colors in printed output..... . . . .... . ..... . .... . . . .... . ..... . . ..... . .... . . .... . . ..... . .... . . . .... . . .... . . ..... 290
FAQ about color printing........................................................................................................290
The print appears tinted ........................................................................................................292
Contacting Customer Support........................................................................................................293
A Regulatory Information....................................................................................................................295
Basic Regulations ........................................................................................................................296
Noise Emission Levels............................................................................................................296
European Union Lot 19 Ecodesign Directive. . .... . . .... . ..... . . .... . . .... . . . .... . ..... . . .... . . .... . ..... . . ..... . .... . . . ... 296
Static Sensitivity Notice .........................................................................................................296
ENERGY STAR......................................................................................................................296
Temperature Information.......................................................................................................297
Información de la energía de México .......................................................................................297
Laser Notice ........................................................................................................................297
Power.................................................................................................................................297
Telecommunication Regulatory Notices .. . .... . . . .... . . .... . .... . . . .... . . .... . . . .... . .... . . . .... . . .... . .... . . . .... . . .... . . . 299
Regulatory Notices for Wireless Products ..... . .. . .. . ... .. ... . . .. .. . ... ... .. . . .. . .. ... ... ... . .. . ... .. ... ... . .. . ... ... .. . .. . . 302
Federal Communications Commission (FCC) Compliance Information Statement . .. ... .. .. ... .. .. ... .. .. ... .. 303
Innovation Science and Economic Development Canada Compliance Statement .... . . . .... . ..... . . .... . . ... 304
Germany.............................................................................................................................304
Turkey RoHS Regulation .........................................................................................................304
Ukraine RoHS Compliance......................................................................................................305
Copy Regulations ........................................................................................................................306
United States.......................................................................................................................306
Canada...............................................................................................................................307
Other Countries....................................................................................................................308
Material Safety Data Sheets..........................................................................................................309
B Recycling and Disposal.....................................................................................................................311
Product Disposal and Recycling......................................................................................................312
North America............................................................................................................................313
Xerox Green World Alliance ...........................................................................................................314
Waste from Electrical and Electronic Equipment (WEEE) Directive.... . .... . . . .... . . .... . . . .... . .... . . . .... . . .... . .... . . . .. 315
India E-Waste notice.............................................................................................................315
Contents

10 Xerox®C235 Color Multifunction Printer User Guide
Contents