Xerox 4050 User manual

Xerox DocuPrint IPS
Messages Guide
Version 7.1
August 2000
721P88950

Xerox Corporation
Printing Systems Documentation and Education
701 South Aviation Boulevard, ESM1-058
El Segundo, CA 90245
©1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed
on the screen, such as icons, screen displays, looks, etc.
Printed in the United States of America.
Publication number: 721P88950
Xerox® and all Xerox products mentioned in this publication are
trademarks of Xerox Corporation. Products and trademarks of other
companies are also acknowledged.
Changes are periodically made to this document. Changes, technical
inaccuracies, and typographic errors will be corrected in subsequent
editions.

XEROX DOCUPRINT IPS MESSAGES GUIDE iii
Laser safety
!Warning: Adjustments, use of controls, or performance of
procedures other than those specified herein may result in
hazardous light exposure.
The Xerox DocuPrint printers are certified to comply with the
performance standards of the U.S. Department of Health, Education,
and Welfare for Class 1 laser products. Class 1 laser products do not
emit hazardous radiation. The DocuPrint printers do not emit
hazardous radiation because the laser beam is completely enclosed
during all modes of customer operation.
The laser danger labels on the system are for Xerox service
representatives and are on or near panels or shields that must be
removed with a tool. DO NOT REMOVE LABELED PANELS OR
PANELS NEAR LABELS. ONLY XEROX SERVICE
REPRESENTATIVES HAVE ACCESS TO THESE PANELS.
Ozone information
This product produces ozone during normal operation. The amount
of ozone produced depends on copy volume. Ozone is heavier than
air. The environmental parameters specified in the Xerox installation
instructions ensure that concentration levels are within safe limits. If
you need additional information concerning ozone, call 1-800-828-
6571 to request the Xerox publication 600P83222, OZONE.
!

iv XEROX DOCUPRINT IPS MESSAGES GUIDE
Operation safety
Your Xerox equipment and supplies have been designed and tested
to meet strict safety requirements. They have been approved by
safety agencies, and they comply with environmental standards.
Please observe the following precautions to ensure your continued
safety.
•Always connect equipment to a properly grounded electrical
outlet. If in doubt, have the outlet checked by a qualified
electrician.
!Warning: Improper connection of the equipment grounding
conductor may result in risk of electrical shock.
•Never use a ground adapter plug to connect equipment to an
electrical outlet that lacks a ground connection terminal.
•Always place equipment on a solid support surface with
adequate strength for its weight.
•Always use materials and supplies specifically designed for
your Xerox equipment. Use of unsuitable materials may result in
poor performance and may create a hazardous situation.
•Never move either the printer or the Printer Controller without
first contacting Xerox for approval.
•Never attempt any maintenance that is not specifically
described in this documentation.
•Never remove any covers or guards that are fastened with
screws. There are no operator-serviceable areas within these
covers.
•Never override electrical or mechanical interlocks.
•Never use supplies or cleaning materials for other than their
intended purposes. Keep all materials out of the reach of
children.
•Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the electrical outlet and
call service to correct the problem.
If you need any additional safety information concerning the
equipment or materials Xerox supplies, call Xerox Product Safety at
the following toll-free number in the United States:
1-800-828-6571
For customers outside the United States, contact your local Xerox
representative or operating company.
!

XEROX DOCUPRINT IPS MESSAGES GUIDE v
Table of Contents
Laser safety iii
Ozone information iii
Operation safety iv
Introduction vii
About this guide vii
Contents vii
Conventions viii
Related publications ix
1. HCU messages 1-1
2. DocuPrint 96/4635/180 IPS messages 2-1
Printer control console messages 2-1
Message list 2-4
3. DocuPrint 4050, 4090, 4850, 4890, and 92C IPS messages 3-1

TABLE OF CONTENTS
vi XEROX DOCUPRINT IPS MESSAGES GUIDE

XEROX DOCUPRINT IPS MESSAGES GUIDE vii
Introduction
The Xerox DocuPrint IPS Messages Guide contains the messages
you may encounter while using your Xerox DocuPrint IPS.
About this guide
This guide is intended to assist you in dealing with the software,
hardware and system errors that may occur while using your Xerox
DocuPrint IPS. This guide assumes that you already have a general
understanding of the Xerox laser print engine and how it operates in
your PSF environment. You should also be familiar with general
printing operations using a system controller that is separate from the
print engine assembly.
Contents
This guide contains the following chapters:
•An “Introduction”provides information on how to use this guide.
•Chapter 1, “HCU messages,”contains a listing of the parser
and the channel codes that may display on the front of the host
channel unit, and what each of the codes mean.
•Chapter 2, “DocuPrint 96/4635/180 IPS messages,”contains a
description of the printer control console screen where various
kinds of messages are displayed, a listing (in numerical order
by code) of the messages that may display on a 96, 4635, or
180 IPS screen, an indication of what may have occurred to
cause the error, and the action you can take to eliminate the
problem.
•Chapter 3, “DocuPrint 4050, 4090, 4850, 4890, and 92C IPS
messages,”contains a listing (in alphabetical order by code) of
the messages that may display on these four models, an
indication of what may have occurred to cause the error, and
the action you can take to eliminate the problem.

INTRODUCTION
viii XEROX DOCUPRINT IPS MESSAGES GUIDE
Conventions
The following conventions are used in this guide:
“Overview”References to chapters, sections, and appendices appear in
quotations marks.
Messages Guide Names of documents and documentation libraries appear in italics.
“setup” Information you enter using the keyboard appears in lowercase bold
type.
[Clear] Names of touchbuttons on the 96/4635/180 IPS printer control
console screen appear in square brackets.
<Enter> Key names appear in bold and in angle brackets.
Note: Notes are hints that help you perform a task or understand
the text.
Caution: Cautions alert you to an action that could damage
hardware or software.
!Warning: Warnings alert you to conditions that could affect the
safety of people. !

INTRODUCTION
XEROX DOCUPRINT IPS MESSAGES GUIDE ix
Related publications
This document is part of the Xerox DocuPrint IPS publication set.
Xerox documents Following is a list of all Xerox DocuPrint IPS documents. For a
complete list and description of available Xerox documentation, refer
to the Xerox Customer Documentation Catalog (publication number
610P17517), or call your service representative.
Application Programmer/System Administrator Quick Reference
Card
Customer Information Quick Reference Card
Generic MICR Fundamentals Guide
Glossary
Guide to Configuring and Managing the System
Guide to Performing Routine Maintenance
Helpful Facts About Paper
Installation Planning Guide
Master Index
Messages Guide
Solutions Guide
System Overview Guide
Troubleshooting Guide
Xerox Standard Font Library Font User Guide
The documentation set also includes an electronic version, the
DocuPrint IPS Interactive Customer Documentation CD.
IBM documents Following are related IBM documents. Contact your local IBM
representative for ordering instructions for IBM AFP/PSF manuals
that might be useful for your specific installation.
IBM 3825 Page Printer Product Description
IBM Intelligent Printer Data Stream Reference
IBM Advanced Function Presentation Printer Summary
IBM ITSC Distributing AFP Printing from a Host System
IBM Advanced Function Printing Data Stream Reference
IBM Data Stream and Object Architectures: Mixed Object Document
Content Architecture Reference
Guide to Advanced Function Presentation

INTRODUCTION
xXEROX DOCUPRINT IPS MESSAGES GUIDE

XEROX DOCUPRINT IPS MESSAGES GUIDE 1-1
1. 1HCU messages
The messages discussed in this chapter are represented by code
numbers displayed in the LED panel on the front of the host channel
unit (HCU).
Note: The information in this chapter applies only to IPS with a
channel attachment, which requires the Host Channel Unit.
LED code number The LED code number on the HCU indicate various software states,
system faults, and microcode faults, depending on whether:
•The number is illuminated.
•The decimal point is on.
•The decimal point is on with the LED flashing.
Boot codes When the Sun workstation is first booted, the number 2 appears on
the HCU display, meaning the IPS is offline. After a few seconds, this
number changes to a 0, meaning the system is online and ready to
print.
If the code 2, 6, or another number listed on the following table
appears and remains on the HCU; if the decimal point is displayed;
and/or if the display is blinking, notify your service representative. Be
sure to provide the following information:
•Digit displayed
•Position of decimal point
•Whether the display is flashing.

HCU MESSAGES
1-2 XEROX DOCUPRINT IPS MESSAGES GUIDE
Code definitions The following tables give the meaning of the LED codes that may
appear on the HCU.
Table 1-1. Software states (no decimal point)
Code Meaning
9 Checking SRAM
8 Loading microcode and startup
7 Checking Channel interface
6 Waiting for SCSI connection/parser
5 Waiting for tailgate board
4 Waiting for end of reset from Parser
3 Block-up on OFFLINE
2 OFFLINE (parser has started)
1 Waiting for End of Process from Parser (Device End)
0 ONLINE (ready to print)
Table 1-2. System faults (decimal point on)
Code Meaning
1 SCSI initialization error
2 Not-enough-memory error
3 No communication with parser
6 Fault in SRAM
7 Fault in data streaming memory
8 Fault on channel BUS lines
9 Fault on channel TAG lines
Table 1-3. Microcode faults (decimal point on with LED
flashing)
Code Meaning
1 Parallel faults
2 Trace mode detected (CPU trace bit)
3 Invalid opcode
4 Arithmetic fault
5 Range fault/Privilege fault
6 Protection fault
7 Type mismatch

XEROX DOCUPRINT IPS MESSAGES GUIDE 2-1
2. 2DocuPrint 96/4635/180 IPS
messages
This chapter contains a list, in numerical order by code, of the
messages that you may encounter while using your Xerox DocuPrint
96, 4635, or 180 IPS. It also discusses the different kinds of
messages and other information provided by the printer control
console.
Printer control console messages
The 96/4635/180 printer control console gives you status and error
information regarding the printer, in the form of messages and icons
you can open. The kinds of information the control console provides
include:
•Local controls and displays for jam clearance, paper loading/
unloading, and diagnostics/service (used by the service
representative). Two types of messages are displayed on the
printer control console: fault messages, which relate to printer
malfunctions, and information messages, which relate to printer
conditions such as low dry ink.
•Touch-sensitive areas that allow you to select options by
touching the printer control console screen. A tone sounds
when you touch one of these areas.
•Printer alarm consisting of three beeps, repeated for ten
seconds. The alarm is generated by any event that stops the
printer.
The alarm stops after three cycles or as soon as you start to
clear the fault condition (for example, when you open doors or
covers specified in the clearance instructions). You can stop the
alarm by pressing one of the printer control console buttons or
by selecting a function through the touch screen.

DOCUPRINT 96/4635/180 IPS MESSAGES
2-2 XEROX DOCUPRINT IPS MESSAGES GUIDE
Figure 2-1. Printer control console
1 Language icon
2 Printer icon
3 Fault List icon
4 Tools icon
5 Guarded Tools icon
6 Clear button
7 Continue button
8 Stop button
9 Sample button
10 Brightness control thumbwheel
11 Icon area
12 Message area
1. Language icon
If two languages are available for your printer control console,
select this icon to choose the language for the printer control
console messages.
2. Printer icon
Select this icon to display the printer mimic. This is the default
display on the printer control console.
3. Fault List icon
Select this icon to display the Fault List screen.
Ready
Printer Options
11
12
123
45
Clear
6
7
8
9
10

DOCUPRINT 96/4635/180 IPS MESSAGES
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-3
4. Tools icon
Select this icon to display call for service information and to
adjust display features of the printer control console (for
example, alarm volume).
5. Guarded Tools icon
This icon is reserved for the service representative and for
operators who have completed Advanced Customer Training
(ACT).
6. Clear button
Select this button to clear fault messages.
7. Continue button
Press this button to resume printing.
8. Stop button
Press this button to stop printing.
9. Sample button
Press this button to print a sample to the sample tray.
Note: The sample button is disabled during MICR print jobs.
10. Brightness control thumbwheel
Use this thumbwheel to adjust the brightness of the printer
control console display.
11. Icons
Area where the following icons appear:
Fault icon —Appears when a fault exists in the system that
stops the printer or prevents it from printing. If you click this
button, the Clear button is displayed on the screen.
Hint icon —Appears when a masked fault or condition exists
in the printer. See the chapter “Fault masking”in the Xerox
DocuPrint 96/4635/180 IPS Troubleshooting Guide.
ACT icon —Appears when a maintenance task requiring an
ACT trained operator must be done. If you have successfully
completed ACT, either check the Printer Controller for
messages concerning the maintenance task or touch the
Guarded Tools icon to display the Guarded Tools screen. If you
are not an ACT trained operator, notify your lead operator or an
ACT trained operator at your site.
12. Message area
The message area is used as follows:
•Lines 1 and 2: Display the current status of the printer; for
example, READY.
•Line 3: Displays messages concerning masked conditions,
such as low dry ink. These messages are preceded by an
asterisk.
•Line 4: Displays messages that originate at the System
Controller.

DOCUPRINT 96/4635/180 IPS MESSAGES
2-4 XEROX DOCUPRINT IPS MESSAGES GUIDE
Message list
Note: Throughout the messages in this section, ‘%s’denotes a file
name that is supplied by the system when the message is
displayed.
01-210 Printer left door open in print.
The left printer door is open while the printer is attempting to print.
Action Close the left printer door and press the [Continue] button.
01-211 Printer right door open in print.
The right printer door is open while the system is attempting to print.
Action Close the right printer door and press the [Continue] button.
01-212 Printer top transport cover open.
The top transport cover is open.
Action Close the top transport cover and press the [Continue] button.
01-214 Fuser interlock open in print.
The fuser drawer is open while the printer is attempting to print.
Action Pull out the fuser drawer, then push it in firmly. Press Continue.
01-220 PHN interlocked 24V missing.
A failure occurred in the printer interlocking system.
Action Clear any jams in areas 4, 5, 6, and 7 and press the [Continue]
button. (Refer to the Xerox DocuPrint 96/4635/180 IPS
Troubleshooting Guide for the procedure.)
01-221 PHN interlock open 24V present.
A failure occurred in the printer interlocking system.
Action Clear any jams in areas 4, 5, 6, and 7 and press the [Continue]
button. (Refer to the Xerox DocuPrint 96/4635/180 IPS
Troubleshooting Guide for the procedure.)
03-201 EDN system bus comm failure.
The bus communication to the EDN system is not responding. This
error is logged by the system.
Action No action required.

DOCUPRINT 96/4635/180 IPS MESSAGES
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-5
03-202 EDN comm problem with the UIM
The EDN cannot communicate with the UIM.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-203 System comm problem with MIN.
The system is unable to communicate with the MIN.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-204 System comm problem with PHN.
The system is unable to communicate with the PHN.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-205 System comm problem with FSN1.
The system is unable to communicate with the FSN1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-208 System comm problem with ESS.
One of two communication errors occurred. The System Controller
did not acknowledge receipt of either a data layer or client layer
operation message from the EDN core board. The system failed to
establish data or client layer communications within four minutes of
system startup or within one second after receiving the printer
request for client layer initialization.
Action Contact your service representative.
03-221 UIM comm problem with CP-IOP.
The UIM cannot communicate with the CP-IOP board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.

DOCUPRINT 96/4635/180 IPS MESSAGES
2-6 XEROX DOCUPRINT IPS MESSAGES GUIDE
03-223 CP-IOP unable to com with touch screen.
The CP-IOP PSB cannot communicate with the Touch Screen board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-224 Video engine comm problem with UIM.
The video engine cannot communicate with the UIM Core board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-225 UIM comm problem with video engine.
The UIM Core cannot communicate with the video engine board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-232 MIN ADA 1 is offline.
The MIN Core cannot communicate with the MIN ADA board 1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-234 MIN SLB/RDA is offline.
The Min Core cannot communicate with the MIN SLB/RDA board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-241 PHN DIO 1 is offline.
The PHN Core cannot communicate with the PHN DIO board 1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-242 PHN DIO 2 is offline.
The PHN Core cannot communicate with PHN DIO board 2.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.

DOCUPRINT 96/4635/180 IPS MESSAGES
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-7
03-245 PHN DIO 5 is offline.
The PHN Core cannot communicate with PHN DIO board 5.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-246 PHN DIO 6 is offline.
The PHN Core cannot communicate with PHN DIO board 6.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-247 OHN registration servo is offline.
The PHN Core cannot communicate with PHN Registration Servo
board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-251 FSN1 DIO 1A is offline.
The FSN Core cannot communicate with FSN DIO board 1A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-252 FSN1 DIO 2A is offline.
The FSN Core cannot communicate with FSN DIO board 2A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-253 FSN1 DIO 3A is offline.
The FSN Core cannot communicate with FSN DIO board 3A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-254 FSN1 stepper A is offline.
The FSN Core cannot communicate with FSN Stepper board A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.

DOCUPRINT 96/4635/180 IPS MESSAGES
2-8 XEROX DOCUPRINT IPS MESSAGES GUIDE
03-255 FSN1 DIO 1B is offline.
The FSN Core cannot communicate with FSN DIO DIO board 1B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-256 FSN1 DIO 2B is offline.
The FSN Core cannot communicate with FSN DIO board 2B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-257 FSN1 DIO 3B is offline.
The FSN Core cannot communicate with FSN DIO board 3B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-258 FSN1 stepper B is offline.
The FSN Core cannot communicate with FSN Stepper board B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-272 TMN DIO 1 is offline.
The FSN Core cannot communicate with TMN DIO board 1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-340 MIN ADA 1 turnaround failure.
The MIN ADA board 1 turnaround test failed. This error is logged by
the system.
Action No action is required.
03-342 SLB/RDA pixel PW8 turnaround failure.
The MIN SLB/RDA board to Pixel board turnaround test failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.