Xerox ColorQube 8580 User manual

Xerox®ColorQube®8580 / 8880
Color Printer
Imprimante Couleur
User Guide
Guide d'utilisation
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Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
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Document version 1.0: October 2014
BR10613_en-us

Xerox®ColorQube 8580/8880 Color Printer 3
User Guide
Contents
1 Safety 9
Electrical Safety................................................................................................................................................................. 10
General Guidelines ................................................................................................................................................... 10
Power Cord .................................................................................................................................................................. 11
Operational Safety........................................................................................................................................................... 12
Ozone Release............................................................................................................................................................ 12
Printer Location ......................................................................................................................................................... 12
Operational Guidelines........................................................................................................................................... 13
Printer Supplies .......................................................................................................................................................... 13
Maintenance Safety ........................................................................................................................................................ 14
Printer Symbols.................................................................................................................................................................. 15
Environmental, Health, and Safety Contact Information............................................................................... 16
2 Features 17
Parts of the Printer ........................................................................................................................................................... 18
Front Right View........................................................................................................................................................ 18
Right Side View.......................................................................................................................................................... 19
Rear View ..................................................................................................................................................................... 19
Control Panel .............................................................................................................................................................. 20
Printer Configurations and Options.......................................................................................................................... 22
Standard Features.................................................................................................................................................... 22
Options and Upgrades ........................................................................................................................................... 23
Information Pages ........................................................................................................................................................... 24
Printing the Menu Map .......................................................................................................................................... 24
Viewing Information Pages ................................................................................................................................. 24
Printing the Configuration Page ........................................................................................................................ 25
Sample Pages ..................................................................................................................................................................... 26
More Information............................................................................................................................................................. 27
Xerox®Welcome Center ........................................................................................................................................ 28
3 Installation and Setup 29
Installation and Setup Overview................................................................................................................................ 30
Selecting a Location for the Printer .......................................................................................................................... 31
Modifying General Settings ......................................................................................................................................... 32
Configuring General Setup Options.................................................................................................................. 32
Setting the Date and Time................................................................................................................................... 32
Disabling the Startup Page................................................................................................................................... 33
Modifying Power Settings..................................................................................................................................... 33
Connecting the Printer.................................................................................................................................................... 34
Printing the Connection Setup Page ................................................................................................................ 34

Contents
4 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Selecting a Connection Method......................................................................................................................... 34
Configuring Network and Printer Settings............................................................................................................. 36
About TCP/IP and IP Addresses ......................................................................................................................... 36
Viewing the Automatically Assigned IP Address ........................................................................................ 36
Assigning a Static IPv4 Address Manually..................................................................................................... 37
Accessing CentreWare Internet Services........................................................................................................ 38
Using PhaserSMART Technical Support.......................................................................................................... 39
Installing the Software................................................................................................................................................... 40
Before You Begin ...................................................................................................................................................... 40
Operating System Requirements....................................................................................................................... 40
Available Print Drivers............................................................................................................................................. 40
Using Walk-Up Installation .................................................................................................................................. 41
Installing the Print Drivers .................................................................................................................................... 42
4 Paper and Media 45
Supported Paper ............................................................................................................................................................... 46
Recommended Paper.............................................................................................................................................. 46
Ordering Paper........................................................................................................................................................... 47
Paper That Can Damage Your Printer ............................................................................................................. 47
Paper Storage Guidelines...................................................................................................................................... 47
Paper Tips Page......................................................................................................................................................... 48
Supported Paper Types and Weights............................................................................................................... 48
Supported Standard Paper Sizes........................................................................................................................ 49
Supported Paper Types and Weights for Automatic 2-Sided Printing .............................................. 49
Supported Paper Sizes for Automatic 2-Sided Printing............................................................................ 49
Supported Custom Paper Sizes........................................................................................................................... 50
Supported Envelope Sizes ..................................................................................................................................... 50
Selecting Paper Options for Printing ........................................................................................................................ 51
Setting the Tray 1 Mode........................................................................................................................................ 51
Setting the Tray 2 Mode........................................................................................................................................ 51
Loading Paper .................................................................................................................................................................... 53
General Paper Loading Guidelines .................................................................................................................... 53
Loading Paper in Tray 1......................................................................................................................................... 54
Loading Paper in Trays 2-5................................................................................................................................... 56
Loading Paper for Automatic 2-Sided Printing............................................................................................ 58
Printing Special Paper..................................................................................................................................................... 59
Envelopes ..................................................................................................................................................................... 59
Labels............................................................................................................................................................................. 63
Glossy............................................................................................................................................................................. 68
Transparencies........................................................................................................................................................... 72
Pre-Punched Paper ................................................................................................................................................... 76
Using Custom Paper Sizes............................................................................................................................................. 80
Creating Custom Paper Sizes at the Control Panel .................................................................................... 80
Creating Custom Paper Sizes in the Print Driver ......................................................................................... 80
5 Printing 81

Contents
Xerox®ColorQube 8580/8880 Color Printer 5
User Guide
Printing Overview.............................................................................................................................................................. 82
Selecting Printing Options............................................................................................................................................. 83
Windows Printing Options .................................................................................................................................... 84
Macintosh Printing Options.................................................................................................................................. 85
Using Earth Smart Settings .................................................................................................................................. 86
Selecting a Print-Quality Mode........................................................................................................................... 86
Printing Features............................................................................................................................................................... 88
Selecting Paper Options for Printing ................................................................................................................ 88
Page Orientation....................................................................................................................................................... 88
Printing on Both Sides of the Paper.................................................................................................................. 89
Printing Multiple Pages to a Single Sheet ...................................................................................................... 90
Printing Booklets ....................................................................................................................................................... 90
Image and Color Options...................................................................................................................................... 91
Printing Cover Pages ............................................................................................................................................... 92
Printing Separator Pages....................................................................................................................................... 92
Scaling Options.......................................................................................................................................................... 93
Printing Watermarks ............................................................................................................................................... 93
Printing Mirror Images ........................................................................................................................................... 94
Printing Special Job Types ............................................................................................................................................ 95
Secure Print ................................................................................................................................................................. 95
Proof Print.................................................................................................................................................................... 96
Personal Print.............................................................................................................................................................. 97
Saved Job ..................................................................................................................................................................... 97
Print With ..................................................................................................................................................................... 99
6 Maintenance 101
Maintenance and Cleaning........................................................................................................................................102
General Precautions...............................................................................................................................................102
Cleaning the Printer...............................................................................................................................................104
Accessing Maintenance Information.............................................................................................................111
Routine Maintenance ...........................................................................................................................................112
Ordering Supplies............................................................................................................................................................119
Locating the Serial Number ...............................................................................................................................119
When to Order Supplies .......................................................................................................................................119
Consumables ............................................................................................................................................................120
Viewing the Maintenance Kit Status..............................................................................................................120
Customer Replaceable Units..............................................................................................................................120
Recycling Supplies ..................................................................................................................................................121
Moving the Printer..........................................................................................................................................................122
Precautions for Moving the Printer .................................................................................................................122
Moving the Printer Within the Office.............................................................................................................123
Preparing the Printer for Shipment.................................................................................................................124
7 Troubleshooting 127
General Troubleshooting.............................................................................................................................................128
Minimizing Ink Usage...........................................................................................................................................128

Contents
6 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Restarting the Printer............................................................................................................................................128
Printer Does Not Turn On....................................................................................................................................129
Printer Resets or Turns Off Frequently...........................................................................................................129
Printing Takes Too Long ......................................................................................................................................130
Cannot Print to the Printer with a USB Connection.................................................................................130
Cannot Print to the Printer with a Network Connection ........................................................................131
Document Fails to Print .......................................................................................................................................132
Document Prints From Wrong Tray................................................................................................................132
Printer Makes Unusual Noises...........................................................................................................................132
Date and Time are Incorrect .............................................................................................................................133
Automatic 2-Sided Printing Problems............................................................................................................133
Paper Jams ........................................................................................................................................................................134
Minimizing Paper Jams ........................................................................................................................................134
Clearing Paper Jams ..............................................................................................................................................136
Troubleshooting Paper Jams .............................................................................................................................149
Troubleshooting Print Quality ...................................................................................................................................152
Controlling Print Quality ......................................................................................................................................153
Printing the Troubleshooting Print Quality Page ......................................................................................154
Troubleshooting Print-Quality Problems.......................................................................................................155
Troubleshooting Procedures ..............................................................................................................................160
Advanced Troubleshooting ................................................................................................................................163
Getting Help......................................................................................................................................................................166
Control Panel Messages.......................................................................................................................................166
Online Support Assistant .....................................................................................................................................166
More Information...................................................................................................................................................
167
A Specifications 169
Printer Configurations and Options........................................................................................................................170
Standard Features..................................................................................................................................................170
Available Configurations.....................................................................................................................................171
Options and Upgrades .........................................................................................................................................171
Physical Specifications..................................................................................................................................................172
Standard Configuration.......................................................................................................................................172
Specifications for Optional Trays 3-5.............................................................................................................172
Clearance Requirements......................................................................................................................................172
Environmental Specifications....................................................................................................................................173
Temperature.............................................................................................................................................................173
Relative Humidity ...................................................................................................................................................173
Elevation.....................................................................................................................................................................173
Electrical Specifications................................................................................................................................................174
ENERGY STAR...........................................................................................................................................................174
Performance Specifications........................................................................................................................................175
Printing Resolution.................................................................................................................................................175
Print Speed ................................................................................................................................................................175
Controller Specifications..............................................................................................................................................176

Contents
Xerox®ColorQube 8580/8880 Color Printer 7
User Guide
B Regulatory Information 177
Basic Regulations............................................................................................................................................................178
United States FCC Regulations.........................................................................................................................178
Canada........................................................................................................................................................................178
European Union ......................................................................................................................................................179
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............179
Material Safety Data Sheets......................................................................................................................................181
C Recycling and Disposal 183
All Countries ......................................................................................................................................................................184
North America..................................................................................................................................................................185
European Union...............................................................................................................................................................186
Domestic/Household Environment .................................................................................................................186
Professional/Business Environment ................................................................................................................186
Collection and Disposal of Equipment and Batteries..............................................................................187
Battery Symbol Note.............................................................................................................................................187
Battery Removal......................................................................................................................................................187
Other Countries................................................................................................................................................................188

Xerox®ColorQube 8580/8880 Color Printer 9
User Guide
This chapter includes:
•Electrical Safety .................................................................................................................................................................... 10
•Operational Safety .............................................................................................................................................................. 12
•Maintenance Safety ........................................................................................................................................................... 14
•Printer Symbols ..................................................................................................................................................................... 15
•Environmental, Health, and Safety Contact Information.................................................................................. 16
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety

Safety
10 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Electrical Safety
Please read the following instructions carefully before operating your printer. Refer to these instructions
to ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for
more information.
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Safety
Xerox®ColorQube 8580/8880 Color Printer 11
User Guide
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Only use an extension cord or power strip designed to handle the electrical current capacity of the
printer.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Do not plug or unplug the power cord while the power switch is in the On position.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Safety
12 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
print volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in North America, go to:
•Xerox®ColorQube 8580 Color Printer www.xerox.com/environment
•Xerox®ColorQube 8880 Color Printer www.xerox.com/environment
In other markets, contact your local Xerox representative or go to:
•Xerox®ColorQube 8580 Color Printer: www.xerox.com/environment_europe
•Xerox®ColorQube 8880 Color Printer: www.xerox.com/environment_europe
Printer Location
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an environment of extreme temperature or humidity.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight.
•Do not place the printer where it is exposed directly to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at elevations recommended in Elevation on page 173.
See also:
Clearance Requirements on page 172
Environmental Specifications on page 173
Physical Specifications on page 172

Safety
Xerox®ColorQube 8580/8880 Color Printer 13
User Guide
Operational Guidelines
•Do not remove any paper trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all supplies in accordance with the instructions given on the package or container.
•Keep all supplies away from the reach of children.
•Never burn supplies.
•When handling supplies, avoid skin or eye contact. Eye contact can cause irritation and
inflammation. Do not attempt to disassemble supplies, which can increase the risk of skin or eye
contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.

Safety
14 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Maintenance Safety
•Do not attempt any maintenance procedure that is not described in the documentation supplied
with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items.
For more information on the Xerox®supplies recycling program, go to:
•Xerox®ColorQube 8580 Color Printer www.xerox.com/gwa
•Xerox®ColorQube 8880 Color Printer www.xerox.com/gwa
See also:
Cleaning the Printer on page 104
Moving the Printer on page 122

Safety
Xerox®ColorQube 8580/8880 Color Printer 15
User Guide
Printer Symbols
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could cause injury or damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Warning:
Moving parts. To avoid personal injury, use caution.
Parts of the printer are hot and need time to cool down before moving or packing the printer.
To avoid personal injury or printer damage, wait 30 minutes for the ink to solidify and the
printhead to cool down.

Safety
16 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Environmental, Health, and Safety Contact
Information
For product safety information in the United States and Canada, go to:
•Xerox®ColorQube 8580 Color Printer: www.xerox.com/environment.
•Xerox®ColorQube 8880 Color Printer: www.xerox.com/environment
For product safety information in Europe, go to:
•Xerox®ColorQube 8580 Color Printer: www.xerox.com/environment_europe.
•Xerox®ColorQube 8880 Color Printer: www.xerox.com/environment_europe.

Xerox®ColorQube 8580/8880 Color Printer 17
User Guide
This chapter includes:
•Parts of the Printer............................................................................................................................................................... 18
•Printer Configurations and Options ............................................................................................................................. 22
•Information Pages .............................................................................................................................................................. 24
•Sample Pages ........................................................................................................................................................................ 26
•More Information ................................................................................................................................................................ 27
2
Features

Features
18 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Parts of the Printer
This section includes:
•Front Right View................................................................................................................................................................... 18
•Right Side View ..................................................................................................................................................................... 19
•Rear View................................................................................................................................................................................. 19
•Control Panel.......................................................................................................................................................................... 20
Front Right View
1. Tray 2 with 525-sheet capacity
2. Tray 1, Multi-Purpose Tray (MPT) with 100-sheet capacity.
3. Control Panel
4. Handle for Door B
5. Door A Release Lever
6. Exit Door B
7. Door C for Ink Loading
8. Legal/A4 Output Tray Extension
9. Interface (I/O) Door E
10. Maintenance Door D
11. Front Door A
12. Tray 3, Optional 525-Sheet Feeder
13. Tray 4, Optional 525-Sheet Feeder
14. Tray 5, Optional 525-Sheet Feeder

Features
Xerox®ColorQube 8580/8880 Color Printer 19
User Guide
Right Side View
1. Maintenance Kit
2. Waste Tray
3. Power Cord Connection
4. Power Switch
5. USB Connection
6. Configuration Card
7. Ethernet 10/100/1000Base-TX Connection
Rear View
1. Optional Solid-state Drive 2. One RAM Slot

Features
20 Xerox®ColorQube 8580/8880 Color Printer
User Guide
Control Panel
The control panel consists of a display, indicator lights, and buttons you press to control the functions
available on the printer. The control panel:
•Displays the current operating status of the printer.
•Provides access to print features.
•Provides access to reference materials.
•Provides access to administrative and maintenance menus.
•Prompts you to load paper, replace supplies, and clear jams.
•Displays errors and warnings.
Item Symbol Control Panel Name Description
1 — Status Indicator This light changes colors to indicate various states of readiness of the
printer.
•A green light indicates that the printer is ready to receive data and
print.
•A blinking green light indicates that the printer is busy or warming
up.
•A yellow or orange light indicates a warning condition.
•A red light indicates an error condition.
2
—
Display Screen
The display screen shows all control panel menu options for the printer.
•The top line displays status messages and menu title information.
•The bottom lines display menus and menu options that you can
navigate to.
3 Cancel Button The Cancel button ends the current print job.
4 Back/Return Button The Back button returns you to the previous menu item.
5
Up and Down Arrow
Buttons
Use the arrow buttons to navigate through the menus.
6 OK Button The OK button selects the current menu option or displays the results of
a menu selection.