Xerox B230 User manual

VERSION 2.0
JULY 2022
702P08803
Xerox®B230 Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®is trademark of Xerox Corporation in the United States and
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Xerox®B230 Printer User Guide 3
Contents
1 Safety...............................................................................................................................................9
Conventions.................................................................................................................................10
Product Statements.......................................................................................................................11
Maintenance Safety ......................................................................................................................14
Consumable Information................................................................................................................15
2 Learn About the Printer ......................................................................................................................17
Printer Configuration......................................................................................................................18
Using the Control Panel..................................................................................................................19
Understanding the Status of the Indicator Light ............... . . . . . ......... . . . . . ........ . . . . ........ . . . . . ......... . . . . . . .......20
Selecting Paper.............................................................................................................................21
Paper Guidelines.....................................................................................................................21
Paper Characteristics...............................................................................................................21
Unacceptable Paper................................................................................................................22
Selecting Preprinted Forms and Letterhead.. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. 22
Storing Paper.........................................................................................................................23
Supported Paper Sizes .............................................................................................................23
Supported Paper Types ............................................................................................................25
Supported Paper Weights.........................................................................................................26
3 Set Up Install and Configure..............................................................................................................27
Selecting a Location for the Printer...................................................................................................28
Attaching Cables...........................................................................................................................30
Finding the IPAddress of the Printer.................................................................................................31
Loading Paper and Specialty Media ..................................................................................................32
Setting the Paper Size and Type ................................................................................................32
Configuring Universal Paper Settings..........................................................................................32
Loading the Tray ....................................................................................................................32
Loading the Manual Feeder......................................................................................................34
Installing and Updating Software Drivers and Firmware.. . . . .......... . . . . . ......... . . . . . ......... . . . . ........ . . . . ......... . . 35
Installing the Software ............................................................................................................35
Updating Software .................................................................................................................38
Exporting or Importing a Configuration File. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. 39
Networking ..................................................................................................................................40
Connecting the Printer to a Wi-Fi Network... . . . . . ......... . . . . . ......... . . . . . ........ . . . . ........ . . . . . ......... . . . . . . .......40
Connecting the Printer to a Wireless Network using Wi-Fi Protected Setup (WPS) . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . 40
Configuring Wi-Fi Direct...........................................................................................................40
Connecting a Mobile Device to the Printer. .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . . 41
Connecting a computer to the printer.........................................................................................41
Deactivating the Wi-Fi Network.................................................................................................42
Checking the Printer Connectivity ..............................................................................................42
Printing the Menu Settings Page ......................................................................................................43

4Xerox®B230 Printer User Guide
4 Secure the printer..............................................................................................................................45
Erasing Printer Memory ..................................................................................................................46
Restoring Factory Default Settings....................................................................................................47
Statement of Volatility...................................................................................................................48
5 Print................................................................................................................................................49
Printing from a Computer ...............................................................................................................50
Printing from a Mobile Device..........................................................................................................51
Printing from a Mobile Device Using Mopria™Print Service..............................................................51
Printing from a Mobile Device Using AirPrint®...............................................................................51
Printing from a Mobile Device Using Wi-Fi Direct®.........................................................................51
Printing a Font Sample List..............................................................................................................52
Placing Separator Sheets between Copies . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. 53
Canceling a Print Job .....................................................................................................................54
From the Printer Control Panel...................................................................................................54
From the Computer.................................................................................................................54
Adjusting Toner Darkness................................................................................................................55
6 Use printer menus.............................................................................................................................57
Menu map...................................................................................................................................58
Device.........................................................................................................................................59
Preferences............................................................................................................................59
Eco-Mode..............................................................................................................................60
Remote Operator Panel............................................................................................................60
Notifications..........................................................................................................................61
Power Management................................................................................................................62
Restore Factory Defaults ..........................................................................................................63
Maintenance.........................................................................................................................63
About this Printer....................................................................................................................65
Print............................................................................................................................................66
Layout..................................................................................................................................66
Setup ...................................................................................................................................67
Quality .................................................................................................................................67
PCL......................................................................................................................................68
Image..................................................................................................................................69
Paper..........................................................................................................................................71
Tray Configuration..................................................................................................................71
Media Configuration ...............................................................................................................71
Network/Ports...............................................................................................................................73
Network Overview...................................................................................................................73
Wireless................................................................................................................................73
Wi-Fi Direct ...........................................................................................................................76
AirPrint .................................................................................................................................77
Mobile Services Management...................................................................................................78
Ethernet................................................................................................................................78
Contents

Xerox®B230 Printer User Guide 5
TCP/IP..................................................................................................................................79
SNMP...................................................................................................................................82
IPSec....................................................................................................................................84
802.1x..................................................................................................................................85
LPD Configuration ..................................................................................................................85
HTTP/FTP Settings..................................................................................................................86
USB .....................................................................................................................................87
Restrict external network access ................................................................................................87
Universal Print........................................................................................................................88
Security.......................................................................................................................................91
Login Methods.......................................................................................................................91
Certificate Management..........................................................................................................92
Login Restrictions....................................................................................................................93
Confidential Print Setup...........................................................................................................93
Erase Temporary Data Files ......................................................................................................94
Solutions LDAP Settings...........................................................................................................94
Miscellaneous ........................................................................................................................95
Reports........................................................................................................................................96
Menu Settings Page................................................................................................................96
Device..................................................................................................................................96
Print.....................................................................................................................................96
Network................................................................................................................................96
Supplies Plan................................................................................................................................97
Plan Activation.......................................................................................................................97
Plan Conversion......................................................................................................................97
Subscription Service ................................................................................................................97
Troubleshooting............................................................................................................................98
7 Maintain the Printer...........................................................................................................................99
Checking the Status of Supplies.....................................................................................................100
Configuring Supply Notifications....................................................................................................101
Setting Up E-mail Alerts................................................................................................................102
Viewing Reports..........................................................................................................................103
Ordering Supplies........................................................................................................................104
Using Genuine Xerox Supplies.................................................................................................104
Replacing Supplies.......................................................................................................................105
Replacing the Toner Cartridge.................................................................................................105
Replacing the Imaging Unit....................................................................................................107
Cleaning the Printer.....................................................................................................................109
Saving Energy and Paper..............................................................................................................110
Configuring Power Save Mode Settings. . . . . ......... . . . . . ......... . . . . . ......... . . . . ........ . . . . ......... . . . . . .......... . . . 110
Conserving Supplies ..............................................................................................................110
Moving the Printer to Another Location .. . . . . . ......... . . . . . ........ . . . ......... . . . . . ......... . . . . . . ......... . . . . ........ . . . . ..... 111
8 Troubleshoot a problem....................................................................................................................113
Print Quality Problems..................................................................................................................114
Contents

6Xerox®B230 Printer User Guide
Printing Problems ........................................................................................................................115
Print Quality Is Poor ..............................................................................................................115
Print Jobs Do Not Print...........................................................................................................147
Slow Printing........................................................................................................................148
Job Prints from the Wrong Tray or on the Wrong Paper.. ......... . . . . . ......... . . . . . ......... . . . . . ....... . . . . ......... 151
Confidential and Other Held Documents Do Not Print .. . . ........ . . . . . ......... . . . . . ......... . . . . . ........ . . . . ........ 151
The Printer Is Not Responding .......................................................................................................153
Network Connection Problems.......................................................................................................155
Cannot Open Embedded Web Server .......................................................................................155
Cannot Connect the Printer to the Wi-Fi Network.. ......... . . . . ........ . . . . ......... . . . . . . ......... . . . . . ........ . . . . .... 156
Issues with Supplies.....................................................................................................................158
Replace Cartridge Printer Region Mismatch.. . . . . ......... . . . . . ......... . . . . ........ . . . . ......... . . . . . ......... . . . . . . ..... 158
Non-Xerox Supplies...............................................................................................................158
Clearing Jams.............................................................................................................................159
Avoiding jams......................................................................................................................159
Identifying Jam Locations......................................................................................................160
Paper Jam in the Tray............................................................................................................161
Paper Jam in the Front Door...................................................................................................162
Paper Jam in the Rear Door....................................................................................................164
Paper Jam in the Duplex Unit..................................................................................................165
Paper Jam in the Standard Output Tray .. . . . ........ . . . . . ......... . . . . . ......... . . . . . ........ . . . . ........ . . . . . .......... . . . 165
Paper Jam in the Manual Feeder .............................................................................................165
Paper Feed Problems....................................................................................................................167
Envelope Seals When Printing .................................................................................................167
Collated Printing Does Not Work..............................................................................................168
Paper Frequently Jams...........................................................................................................169
Jammed Pages Are Not Reprinted............................................................................................170
Contacting Customer Support........................................................................................................171
A Regulatory Information....................................................................................................................173
Basic Regulations ........................................................................................................................174
Noise Emission Levels............................................................................................................174
Static Sensitivity Notice .........................................................................................................174
ENERGY STAR......................................................................................................................174
Temperature Information.......................................................................................................174
Información de la energía de México .......................................................................................174
Laser Notice ........................................................................................................................175
Power.................................................................................................................................175
Regulatory Notices for Wireless Products ........ .. ..... .. ...... .. ........ .. ...... .. ........ .. ...... .. ........ .. ......... ... 176
Federal Communications Commission (FCC) Compliance Information Statement.... . . . . . ......... . . . . . . ..... 177
Innovation Science and Economic Development Canada Compliance Statement .......... . . . . . .......... . . . 178
Germany.............................................................................................................................178
Turkey RoHS Regulation .........................................................................................................178
Ukraine RoHS Compliance......................................................................................................179
Material Safety Data Sheets..........................................................................................................180
B Recycling and Disposal.....................................................................................................................181
Contents

Xerox®B230 Printer User Guide 7
Product Disposal and Recycling......................................................................................................182
North America............................................................................................................................183
Xerox Green World Alliance ...........................................................................................................184
Waste from Electrical and Electronic Equipment (WEEE) Directive....... . . . . . ......... . . . . . . ......... . . . . ........ . . . . ..... 185
India E-Waste notice.............................................................................................................185
Contents

8Xerox®B230 Printer User Guide
Contents

Xerox®B230 Printer User Guide 9
1
Safety
This chapter contains:
Conventions........................................................................................................................................10
Product Statements..............................................................................................................................11
Maintenance Safety.............................................................................................................................14
Consumable Information ......................................................................................................................15
Your printer and the recommended supplies have been designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.

Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of burn if touched.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: Indicates a risk of being caught between moving parts.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or abrasion injuries from rotating parts.
10 Xerox®B230 Printer User Guide
Safety

Product Statements
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock use only the power cord
provided with this product or the manufacturer authorized replacement.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with extension cords multi-outlet power
strips multi-outlet extenders or UPS devices. The power capacity of these types of accessories can be
easily overloaded by a laser printer and may result in a risk of fire property damage or poor printer
performance.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire property damage or poor printer performance.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock do not place or use this product
near water or wet locations.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock do not set up this product or make
any electrical or cabling connections such as the power cord fax feature or telephone during a lightning
storm.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not cut twist bind crush or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock make sure that all external
connections such as Ethernet and telephone system connections are properly installed in their marked
plug-in ports.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer then turn
the printer off and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer then turn them off as well and unplug any cables going into the
printer.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the
printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Xerox®B230 Printer User Guide 11
Safety

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb) then it may
require two or more people to lift it safely.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it then
disconnect them before moving the printer.
• If the printer has a caster base then carefully roll it to the new location. Use caution when passing
over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options then
remove the output options and lift the printer off the trays. Do not try to lift the printer and any
options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of
the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component allow the surface to cool before touching it.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: To avoid the risk of a pinch injury use caution in areas marked with this
label. Pinch injuries may occur around moving parts such as gears doors trays and covers.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or abrasion injuries from rotating parts.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in hazardous radiation
exposure.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge disassemble or
incinerate a lithium battery. Discard used lithium batteries according to the manufacturer instructions and
local regulations.
12 Xerox®B230 Printer User Guide
Safety

This product is designed tested and approved to meet strict global safety standards with the use of specific
manufacturer components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
Refer service or repairs other than those described in the user documentation to a service representative.
This product uses a printing process that heats the print media and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting
print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone
concentration levels during extensive usage install this product in a well-ventilated area and replace the ozone and
exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in
the product maintenance instructions then there are no filters requiring replacement for this product.
SSAAVVEE TTHHEESSEE IINNSSTTRRUUCCTTIIOONNSS..
Xerox®B230 Printer User Guide 13
Safety

Maintenance Safety
Do not carry out any maintenance on this product that is not described in the customer documentation.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use aerosol cleaners. Aerosol cleaners can be explosive or
flammable when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not located behind
these covers.
In case of a Dry Ink or Toner Spill use a broom or a wet cloth to wipe off spilled dry ink or toner. Sweep slowly to
minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum must be used the unit should be
designed for combustible dusts having an explosion rated motor and non-conductive hose.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The metallic surfaces in the fuser area are hot. Use caution when you
remove paper jams from this area and avoid touching any metallic surfaces.
14 Xerox®B230 Printer User Guide
Safety

Consumable Information
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When handling cartridges such as ink or fuser avoid skin or eye
contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge.
This can increase the risk of skin or eye contact.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw dry ink/toner print cartridges or dry ink/toner containers into an open flame.
For information on Xerox®supplies recycling programs go to: https://www.xerox.com/recycling.
Xerox®B230 Printer User Guide 15
Safety

16 Xerox®B230 Printer User Guide
Safety

Xerox®B230 Printer User Guide 17
2
Learn About the Printer
This chapter contains:
Printer Configuration ............................................................................................................................18
Using the Control Panel.........................................................................................................................19
Understanding the Status of the Indicator Light . . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. 20
Selecting Paper....................................................................................................................................21

Printer Configuration
1. Control Panel
2. Power Button
3. Manual Feeder
4. 250–Sheet Tray
5. Standard Output Tray
18 Xerox®B230 Printer User Guide
Learn About the Printer

Using the Control Panel
NNUUMMBBEERR CCOONNTTRROOLL PPAANNEELL
PPAARRTT FFUUNNCCTTIIOONN
1 Display • View printer messages and supply status.
• Set up and operate the printer.
2 Indicator light Check the status of the printer.
3 Home button Go to the home screen.
4 Right arrow button • Scroll through menus or move between screens and menu options.
• Increase the numeric value of a setting.
5 Back button Return to the previous screen.
6 Stop or Cancel
button
Stop the current job.
7 Menu button Access the printer menus.
8 Select button • Select a menu option.
• Save the changes in a setting.
9 Left arrow button • Scroll through menus or move between screens and menu options.
• Decrease the numeric value of a setting.
Xerox®B230 Printer User Guide 19
Learn About the Printer

Understanding the Status of the Indicator Light
IINNDDIICCAATTOORR
LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS
Off The printer is off or in Sleep mode.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
PPOOWWEERR BBUUTTTTOONN
LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS
Off The printer is off ready or processing data.
White The printer is in Sleep mode.
20 Xerox®B230 Printer User Guide
Learn About the Printer