Xerox C230 User manual

VERSION 2.1
AUGUST 2022
702P08895
Xerox®C230 Color
Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in
the United States and other countries.
Ado e®, Ado e PDF logo, Ado e®Reader®, Ado e®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Ado e Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of
a set of printer commands (language) and functions included in its printer products. This printer is intended to e
compati le with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

Xerox®C230 Color Printer User Guide 3
Contents
1 Safety...............................................................................................................................................9
Conventions.................................................................................................................................10
Product Statements.......................................................................................................................11
Maintenance Safety ......................................................................................................................14
Consuma le Information................................................................................................................15
2 Learn A out the Printer ......................................................................................................................17
Printer Configuration......................................................................................................................18
Using the Control Panel..................................................................................................................19
Xerox®C230 Color Printer.........................................................................................................19
Customizing the Home Screen.........................................................................................................20
Understanding the Status of the Indicator Light . . .... ...... ...... ..... ...... ..... ...... ..... .... .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . 21
Selecting Paper.............................................................................................................................22
Paper Guidelines.....................................................................................................................22
Paper Characteristics...............................................................................................................22
Unaccepta le Paper................................................................................................................23
Storing Paper.........................................................................................................................23
Selecting Preprinted Forms and Letterhead.. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 24
Supported Paper Sizes .............................................................................................................24
Supported Paper Types............................................................................................................26
Supported Paper Weights.........................................................................................................27
3 Set up, install, and configure................................................................................................................29
Selecting a Location for the Printer ...................................................................................................30
Attaching Ca les...........................................................................................................................32
Setting up and Using the Home Screen Applications.. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. 33
Finding the IPAddress of the Printer ..........................................................................................33
Managing Bookmarks..............................................................................................................33
Loading Paper and Specialty Media ..................................................................................................35
Setting the Paper Size and Type ................................................................................................35
Configuring Universal Paper Settings..........................................................................................35
Loading the Tray ....................................................................................................................35
Loading the Manual Feeder......................................................................................................38
Installing and Updating Software, Drivers, and Firmware . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. 41
Installing the Software ............................................................................................................41
Updating Software .................................................................................................................44
Exporting or importing a configuration file . . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . 45
Xerox®Easy Assist App....................................................................................................................46
Connecting to the Xerox®Easy Assist App for Installed Printers . . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. 48
Networking ..................................................................................................................................50
Connecting the Printer to a Wi-Fi Network. .. . . . ..... . . . . ...... . . . ..... . . . . ...... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ..... 50
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS). .... . . . . ...... . . . . .... . . . . .... 50
Configuring Wi-Fi Direct...........................................................................................................51

4Xerox®C230 Color Printer User Guide
Connecting a Mo ile Device to the Printer. . . . ...... . . . . .... .. . . ...... . . . . .... .. . . ...... . . . ..... .. . . ...... . . . ..... .. . . ...... . 51
Connecting a Computer to the Printer ........................................................................................52
Deactivating the Wi-Fi Network.................................................................................................52
Checking the Printer Connectivity ..............................................................................................53
Printing the Menu Settings Page ......................................................................................................54
4 Secure the printer..............................................................................................................................55
Erasing Printer Memory ..................................................................................................................56
Restoring Factory Default Settings....................................................................................................57
Statement of Volatility...................................................................................................................58
5 Print................................................................................................................................................59
Printing from a Computer ...............................................................................................................60
Printing From a Mo ile Device .........................................................................................................61
Printing from a Mo ile Device Using Mopria™Print Service..............................................................61
Printing from a Mo ile Device using AirPrint®................................................................................61
Printing from a Mo ile Device using Wi-Fi Direct®..........................................................................61
Printing a Font Sample List..............................................................................................................63
Placing Separator Sheets Between Copies . . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . 64
Canceling a Print Jo .....................................................................................................................65
From the Printer Control Panel...................................................................................................65
From the Computer.................................................................................................................65
Adjusting Toner Darkness................................................................................................................66
6 Use printer menus.............................................................................................................................67
Menu Map...................................................................................................................................68
Device.........................................................................................................................................69
Preferences............................................................................................................................69
Eco-Mode..............................................................................................................................70
Remote Operator Panel............................................................................................................71
Notifications..........................................................................................................................71
Power Management................................................................................................................73
Restore Factory Defaults ..........................................................................................................74
Maintenance .........................................................................................................................74
A out this Printer....................................................................................................................78
Print............................................................................................................................................79
Layout..................................................................................................................................79
Setup ...................................................................................................................................80
Quality .................................................................................................................................81
PostScript..............................................................................................................................83
PCL......................................................................................................................................83
Image..................................................................................................................................85
Paper..........................................................................................................................................86
Tray Configuration..................................................................................................................86
Media Configuration...............................................................................................................86
Contents

Xerox®C230 Color Printer User Guide 5
Network/Ports...............................................................................................................................88
Network Overview...................................................................................................................88
Wireless................................................................................................................................89
Wi-Fi Direct ...........................................................................................................................91
AirPrint .................................................................................................................................92
Mo ile Services Management...................................................................................................93
Ethernet................................................................................................................................93
TCP/IP..................................................................................................................................95
SNMP...................................................................................................................................98
IPSec..................................................................................................................................100
802.1x................................................................................................................................101
LPD Configuration ................................................................................................................101
HTTP/FTP Settings................................................................................................................102
USB ...................................................................................................................................103
Restrict External Network Access..............................................................................................104
Universal Print......................................................................................................................104
Security.....................................................................................................................................107
Login Methods.....................................................................................................................107
Certificate Management........................................................................................................108
Login Restrictions..................................................................................................................109
Confidential Print Setup.........................................................................................................109
Erase Temporary Data Files ....................................................................................................110
Solutions LDAP Settings.........................................................................................................111
Miscellaneous ......................................................................................................................111
Reports......................................................................................................................................112
Menu Settings Page..............................................................................................................112
Device................................................................................................................................112
Print...................................................................................................................................112
Network..............................................................................................................................112
Supplies Plan..............................................................................................................................113
Plan Activation.....................................................................................................................113
Plan Conversion....................................................................................................................113
Su scription Service ..............................................................................................................113
Trou leshooting..........................................................................................................................114
7 Maintain the Printer.........................................................................................................................115
Checking the Status of Supplies .....................................................................................................116
Configuring Supply Notifications....................................................................................................117
Setting up E-mail Alerts ................................................................................................................118
Viewing Reports..........................................................................................................................119
Ordering Supplies........................................................................................................................120
Using Genuine Xerox Supplies.................................................................................................120
Replacing Supplies.......................................................................................................................121
Replacing a Print Cartridge.....................................................................................................121
Replacing the Waste Toner Bottle ............................................................................................123
Cleaning Printer Parts...................................................................................................................125
Contents

6Xerox®C230 Color Printer User Guide
Cleaning the Printer ..............................................................................................................125
Cleaning the Control Panel.....................................................................................................125
Saving Energy and Paper..............................................................................................................126
Configuring Power Save Mode Settings. .... .. . . . ..... . . . ....... . . . ..... . . . ....... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ... 126
Conserving Supplies ..............................................................................................................126
Moving the Printer to Another Location...........................................................................................127
8 Trou leshoot a pro lem....................................................................................................................129
Print Quality Pro lems..................................................................................................................130
Printing Pro lems ........................................................................................................................131
Print Quality is Poor...............................................................................................................131
Print Jo s do not Print............................................................................................................159
Slow Printing........................................................................................................................160
Jo Prints from the Wrong Tray or on the Wrong Paper. ... . . . ..... . . . . ...... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ... 163
The Printer is not Responding ........................................................................................................164
Network Connection Pro lems.......................................................................................................166
Cannot open Em edded We Server........................................................................................166
Cannot Connect the Printer to the Wi-Fi Network.... . . . . ..... . . . ...... . . . . ..... . . . .. .... . . . . ..... . . . .. ..... . . . ..... . . . .. 167
Issues with Supplies.....................................................................................................................169
Replace Cartridge Printer Region Mismatch . . . . ..... . . . . ...... . . . ..... . . . ....... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ... 169
Non-Xerox Supplies...............................................................................................................169
Clearing Jams.............................................................................................................................170
Avoiding Jams......................................................................................................................170
Identifying Jam Locations......................................................................................................171
Paper Jam in the Standard Tray...............................................................................................172
Paper Jam in the Standard Output Tray . . ..... . . . ...... . . . . ..... . . . ...... . . . . ..... . . . .. .... . . . . ..... . . . .. ..... . . . ..... . . . .. 174
Paper Jam in the Manual Feeder .............................................................................................175
Paper Jam in Door B..............................................................................................................177
Paper Feed Pro lems....................................................................................................................180
Envelope Seals when Printing..................................................................................................180
Collated Printing does not Work...............................................................................................181
Paper Frequently Jams...........................................................................................................182
Jammed Pages are not Reprinted ............................................................................................183
Color Quality Pro lems.................................................................................................................184
Modifying the Colors in Printed Output . ... ... .... ... .... ... ... .... .. ... .... ... .... ... .... ... .... ... ... .... ... .... ... .. ..... 184
FAQ A out Color Printing........................................................................................................184
The Print Appears Tinted........................................................................................................186
Contacting Customer Support........................................................................................................187
A Regulatory Information....................................................................................................................189
Basic Regulations ........................................................................................................................190
Noise Emission Levels............................................................................................................190
Static Sensitivity Notice .........................................................................................................190
ENERGY STAR......................................................................................................................190
Temperature Information.......................................................................................................191
Información de la energía de México .......................................................................................191
Contents

Xerox®C230 Color Printer User Guide 7
Laser Notice ........................................................................................................................191
Power.................................................................................................................................191
Regulatory Notices for Wireless Products .. .... ...... . .... . . .... . .... .. ..... ...... . ...... ..... ...... . ..... . ...... ..... ...... 193
Federal Communications Commission (FCC) Compliance Information Statement . .. .. .. .. .. .... .. .. .. .. .. .. .. 194
Innovation, Science and Economic Development Canada Compliance Statement . . . . ...... . . ...... . . . . .... .. 195
Germany.............................................................................................................................195
Turkey RoHS Regulation .........................................................................................................196
Ukraine RoHS Compliance......................................................................................................196
Material Safety Data Sheets..........................................................................................................197
B Recycling and Disposal.....................................................................................................................199
Product Disposal and Recycling......................................................................................................200
North America............................................................................................................................201
Xerox Green World Alliance ...........................................................................................................202
Waste from Electrical and Electronic Equipment (WEEE) Directive. .... . . . . ...... . . . ..... . . . . ...... . . . ..... . . . . . ..... . . . ... 203
India E-Waste notice.............................................................................................................203
Contents

8Xerox®C230 Color Printer User Guide
Contents

Xerox®C230 Color Printer User Guide 9
1
Safety
This chapter contains:
Conventions........................................................................................................................................10
Product Statements..............................................................................................................................11
Maintenance Safety.............................................................................................................................14
Consuma le Information ......................................................................................................................15
Your printer and the recommended supplies have een designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.

Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of urn if touched.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Indicates a crush hazard.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: Indicates a risk of eing caught etween moving parts.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or a rasion injuries from rotating parts.
10 Xerox®C230 Color Printer User Guide
Safety

Product Statements
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessi le.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer authorized replacement.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with extension cords, multi-outlet power
strips, multi-outlet extenders, or UPS devices. The power capacity of these types of accessories can e
easily overloaded y a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or ca ling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not cut, twist, ind, crush, or place heavy o jects on the power
cord. Do not su ject the power cord to a rasion or stress. Do not pinch the power cord etween o jects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such pro lems. Remove the power cord from the electrical outlet
efore inspecting it.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their marked
plug-in ports.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, if you are accessing the controller
oard or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet efore continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any ca les going into the
printer.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all ca les from the printer efore
proceeding.
Xerox®C230 Color Printer User Guide 11
Safety

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44l ), then it may
require two or more people to lift it safely.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and ca les from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them efore moving the printer.
• If the printer has a caster ase, then carefully roll it to the new location. Use caution when passing
over thresholds and reaks in flooring.
• If the printer does not have a caster ase ut is configured with optional trays or output options, then
remove the output options and lift the printer off the trays. Do not try to lift the printer and any
options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface a le to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface a le to support the dimensions of
the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Installing one or more options on your printer or MFP may require a
caster ase, furniture, or other feature to prevent insta ility causing possi le injury. For more information
on supported configurations, contact the place where you purchased the printer.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: To reduce the risk of equipment insta ility, load each tray separately.
Keep all other trays closed until needed.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might e hot. To reduce the risk of injury from a
hot component, allow the surface to cool efore touching it.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: To avoid the risk of a pinch injury, use caution in areas marked with this
la el. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in hazardous radiation
exposure.
12 Xerox®C230 Color Printer User Guide
Safety

This product is designed, tested, and approved to meet strict glo al safety standards with the use of specific
manufacturer components. The safety features of some parts may not always e o vious. The manufacturer is not
responsi le for the use of other replacement parts.
Refer service or repairs, other than those descri ed in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting
print media to avoid the possi ility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may e equipped with a filter
designed to limit ozone concentrations to levels well elow the recommended exposure limits. To avoid high ozone
concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and
exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in
the product maintenance instructions, then there are no filters requiring replacement for this product.
SSAAVVEE TTHHEESSEE IINNSSTTRRUUCCTTIIOONNSS..
Xerox®C230 Color Printer User Guide 13
Safety

Maintenance Safety
Do not carry out any maintenance on this product that is not descri ed in the customer documentation.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use aerosol cleaners. Aerosol cleaners can e explosive or
flamma le when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not located ehind
these covers.
In case of a Dry Ink or Toner Spill, use a room or a wet cloth to wipe off spilled dry ink or toner. Sweep slowly to
minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum must e used, the unit should e
designed for com usti le dusts, having an explosion rated motor and non-conductive hose.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The metallic surfaces in the fuser area are hot. Use caution when you
remove paper jams from this area and avoid touching any metallic surfaces.
14 Xerox®C230 Color Printer User Guide
Safety

Consuma le Information
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When handling cartridges such as ink or fuser, avoid skin or eye
contact. Eye contact can cause irritation and inflammation. Do not attempt to disassem le the cartridge.
This can increase the risk of skin or eye contact.
Store all consuma les in accordance with the instructions given on the package or container.
Keep all consuma les away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox®supplies recycling programs, go to: https://www.xerox.com/recycling.
Xerox®C230 Color Printer User Guide 15
Safety

16 Xerox®C230 Color Printer User Guide
Safety

Xerox®C230 Color Printer User Guide 17
2
Learn A out the Printer
This chapter contains:
Printer Configuration ............................................................................................................................18
Using the Control Panel.........................................................................................................................19
Customizing the Home Screen................................................................................................................20
Understanding the Status of the Indicator Light . . . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. 21
Selecting Paper....................................................................................................................................22

Printer Configuration
1. Control Panel
2. Standard Output Tray
3. Manual Feeder
4. Standard 250–sheet Tray
Note: The appearance of the control panel can vary depending on your printer model.
18 Xerox®C230 Color Printer User Guide
Learn A out the Printer

Using the Control Panel
XEROX®C230 COLOR PRINTER
CCOONNTTRROOLL PPAANNEELL PPAARRTT FFUUNNCCTTIIOONN
11 Display • View printer messages and
supply status.
• Set up and operate the printer.
22 Right arrow utton • Scroll through menus or move
etween screens and menu
options.
• Increase the numeric value of a
setting.
33 Stop or Cancel utton Stop the current jo .
44 Indicator light Check the status of the printer.
55 Select utton • Select a menu option.
• Save the changes in a setting.
66 Back utton Return to the previous screen.
77 Left arrow utton • Scroll through menus or move
etween screens and menu
options.
• Decrease the numeric value of a
setting.
88 Power utton Turn on or turn off the printer.
To turn off the printer, press and
hold the power utton for five
seconds.
Xerox®C230 Color Printer User Guide 19
Learn A out the Printer

Customizing the Home Screen
This feature is availa le only in some printer models.
1. From the control panel, touch SSeettttiinnggss >> DDeevviiccee >> VViissii llee HHoommee SSccrreeeenn IIccoonnss.
2. Select the icons that you want to appear on the home screen.
3. Apply the changes.
20 Xerox®C230 Color Printer User Guide
Learn A out the Printer