Xerox C230 User manual

VERSION 2.1
AUGUST 2022
702P08895
Xerox®C230 Color
Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in
the United States and other countries.
Ado e®, Ado e PDF logo, Ado e®Reader®, Ado e®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Ado e Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of
a set of printer commands (language) and functions included in its printer products. This printer is intended to e
compati le with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

Xerox®C230 Color Printer User Guide 3
Contents
1 Safety...............................................................................................................................................9
Conventions.................................................................................................................................10
Product Statements.......................................................................................................................11
Maintenance Safety ......................................................................................................................14
Consuma le Information................................................................................................................15
2 Learn A out the Printer ......................................................................................................................17
Printer Configuration......................................................................................................................18
Using the Control Panel..................................................................................................................19
Xerox®C230 Color Printer.........................................................................................................19
Customizing the Home Screen.........................................................................................................20
Understanding the Status of the Indicator Light . . .... ...... ...... ..... ...... ..... ...... ..... .... .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . 21
Selecting Paper.............................................................................................................................22
Paper Guidelines.....................................................................................................................22
Paper Characteristics...............................................................................................................22
Unaccepta le Paper................................................................................................................23
Storing Paper.........................................................................................................................23
Selecting Preprinted Forms and Letterhead.. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 24
Supported Paper Sizes .............................................................................................................24
Supported Paper Types............................................................................................................26
Supported Paper Weights.........................................................................................................27
3 Set up, install, and configure................................................................................................................29
Selecting a Location for the Printer ...................................................................................................30
Attaching Ca les...........................................................................................................................32
Setting up and Using the Home Screen Applications.. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. 33
Finding the IPAddress of the Printer ..........................................................................................33
Managing Bookmarks..............................................................................................................33
Loading Paper and Specialty Media ..................................................................................................35
Setting the Paper Size and Type ................................................................................................35
Configuring Universal Paper Settings..........................................................................................35
Loading the Tray ....................................................................................................................35
Loading the Manual Feeder......................................................................................................38
Installing and Updating Software, Drivers, and Firmware . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. 41
Installing the Software ............................................................................................................41
Updating Software .................................................................................................................44
Exporting or importing a configuration file . . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . 45
Xerox®Easy Assist App....................................................................................................................46
Connecting to the Xerox®Easy Assist App for Installed Printers . . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. 48
Networking ..................................................................................................................................50
Connecting the Printer to a Wi-Fi Network. .. . . . ..... . . . . ...... . . . ..... . . . . ...... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ..... 50
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS). .... . . . . ...... . . . . .... . . . . .... 50
Configuring Wi-Fi Direct...........................................................................................................51

4Xerox®C230 Color Printer User Guide
Connecting a Mo ile Device to the Printer. . . . ...... . . . . .... .. . . ...... . . . . .... .. . . ...... . . . ..... .. . . ...... . . . ..... .. . . ...... . 51
Connecting a Computer to the Printer ........................................................................................52
Deactivating the Wi-Fi Network.................................................................................................52
Checking the Printer Connectivity ..............................................................................................53
Printing the Menu Settings Page ......................................................................................................54
4 Secure the printer..............................................................................................................................55
Erasing Printer Memory ..................................................................................................................56
Restoring Factory Default Settings....................................................................................................57
Statement of Volatility...................................................................................................................58
5 Print................................................................................................................................................59
Printing from a Computer ...............................................................................................................60
Printing From a Mo ile Device .........................................................................................................61
Printing from a Mo ile Device Using Mopria™Print Service..............................................................61
Printing from a Mo ile Device using AirPrint®................................................................................61
Printing from a Mo ile Device using Wi-Fi Direct®..........................................................................61
Printing a Font Sample List..............................................................................................................63
Placing Separator Sheets Between Copies . . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . 64
Canceling a Print Jo .....................................................................................................................65
From the Printer Control Panel...................................................................................................65
From the Computer.................................................................................................................65
Adjusting Toner Darkness................................................................................................................66
6 Use printer menus.............................................................................................................................67
Menu Map...................................................................................................................................68
Device.........................................................................................................................................69
Preferences............................................................................................................................69
Eco-Mode..............................................................................................................................70
Remote Operator Panel............................................................................................................71
Notifications..........................................................................................................................71
Power Management................................................................................................................73
Restore Factory Defaults ..........................................................................................................74
Maintenance .........................................................................................................................74
A out this Printer....................................................................................................................78
Print............................................................................................................................................79
Layout..................................................................................................................................79
Setup ...................................................................................................................................80
Quality .................................................................................................................................81
PostScript..............................................................................................................................83
PCL......................................................................................................................................83
Image..................................................................................................................................85
Paper..........................................................................................................................................86
Tray Configuration..................................................................................................................86
Media Configuration...............................................................................................................86
Contents

Xerox®C230 Color Printer User Guide 5
Network/Ports...............................................................................................................................88
Network Overview...................................................................................................................88
Wireless................................................................................................................................89
Wi-Fi Direct ...........................................................................................................................91
AirPrint .................................................................................................................................92
Mo ile Services Management...................................................................................................93
Ethernet................................................................................................................................93
TCP/IP..................................................................................................................................95
SNMP...................................................................................................................................98
IPSec..................................................................................................................................100
802.1x................................................................................................................................101
LPD Configuration ................................................................................................................101
HTTP/FTP Settings................................................................................................................102
USB ...................................................................................................................................103
Restrict External Network Access..............................................................................................104
Universal Print......................................................................................................................104
Security.....................................................................................................................................107
Login Methods.....................................................................................................................107
Certificate Management........................................................................................................108
Login Restrictions..................................................................................................................109
Confidential Print Setup.........................................................................................................109
Erase Temporary Data Files ....................................................................................................110
Solutions LDAP Settings.........................................................................................................111
Miscellaneous ......................................................................................................................111
Reports......................................................................................................................................112
Menu Settings Page..............................................................................................................112
Device................................................................................................................................112
Print...................................................................................................................................112
Network..............................................................................................................................112
Supplies Plan..............................................................................................................................113
Plan Activation.....................................................................................................................113
Plan Conversion....................................................................................................................113
Su scription Service ..............................................................................................................113
Trou leshooting..........................................................................................................................114
7 Maintain the Printer.........................................................................................................................115
Checking the Status of Supplies .....................................................................................................116
Configuring Supply Notifications....................................................................................................117
Setting up E-mail Alerts ................................................................................................................118
Viewing Reports..........................................................................................................................119
Ordering Supplies........................................................................................................................120
Using Genuine Xerox Supplies.................................................................................................120
Replacing Supplies.......................................................................................................................121
Replacing a Print Cartridge.....................................................................................................121
Replacing the Waste Toner Bottle ............................................................................................123
Cleaning Printer Parts...................................................................................................................125
Contents

6Xerox®C230 Color Printer User Guide
Cleaning the Printer ..............................................................................................................125
Cleaning the Control Panel.....................................................................................................125
Saving Energy and Paper..............................................................................................................126
Configuring Power Save Mode Settings. .... .. . . . ..... . . . ....... . . . ..... . . . ....... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ... 126
Conserving Supplies ..............................................................................................................126
Moving the Printer to Another Location...........................................................................................127
8 Trou leshoot a pro lem....................................................................................................................129
Print Quality Pro lems..................................................................................................................130
Printing Pro lems ........................................................................................................................131
Print Quality is Poor...............................................................................................................131
Print Jo s do not Print............................................................................................................159
Slow Printing........................................................................................................................160
Jo Prints from the Wrong Tray or on the Wrong Paper. ... . . . ..... . . . . ...... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ... 163
The Printer is not Responding ........................................................................................................164
Network Connection Pro lems.......................................................................................................166
Cannot open Em edded We Server........................................................................................166
Cannot Connect the Printer to the Wi-Fi Network.... . . . . ..... . . . ...... . . . . ..... . . . .. .... . . . . ..... . . . .. ..... . . . ..... . . . .. 167
Issues with Supplies.....................................................................................................................169
Replace Cartridge Printer Region Mismatch . . . . ..... . . . . ...... . . . ..... . . . ....... . . . ..... . . . ....... . . . ..... . . . .. ..... . . . ... 169
Non-Xerox Supplies...............................................................................................................169
Clearing Jams.............................................................................................................................170
Avoiding Jams......................................................................................................................170
Identifying Jam Locations......................................................................................................171
Paper Jam in the Standard Tray...............................................................................................172
Paper Jam in the Standard Output Tray . . ..... . . . ...... . . . . ..... . . . ...... . . . . ..... . . . .. .... . . . . ..... . . . .. ..... . . . ..... . . . .. 174
Paper Jam in the Manual Feeder .............................................................................................175
Paper Jam in Door B..............................................................................................................177
Paper Feed Pro lems....................................................................................................................180
Envelope Seals when Printing..................................................................................................180
Collated Printing does not Work...............................................................................................181
Paper Frequently Jams...........................................................................................................182
Jammed Pages are not Reprinted ............................................................................................183
Color Quality Pro lems.................................................................................................................184
Modifying the Colors in Printed Output . ... ... .... ... .... ... ... .... .. ... .... ... .... ... .... ... .... ... ... .... ... .... ... .. ..... 184
FAQ A out Color Printing........................................................................................................184
The Print Appears Tinted........................................................................................................186
Contacting Customer Support........................................................................................................187
A Regulatory Information....................................................................................................................189
Basic Regulations ........................................................................................................................190
Noise Emission Levels............................................................................................................190
Static Sensitivity Notice .........................................................................................................190
ENERGY STAR......................................................................................................................190
Temperature Information.......................................................................................................191
Información de la energía de México .......................................................................................191
Contents

Xerox®C230 Color Printer User Guide 7
Laser Notice ........................................................................................................................191
Power.................................................................................................................................191
Regulatory Notices for Wireless Products .. .... ...... . .... . . .... . .... .. ..... ...... . ...... ..... ...... . ..... . ...... ..... ...... 193
Federal Communications Commission (FCC) Compliance Information Statement . .. .. .. .. .. .... .. .. .. .. .. .. .. 194
Innovation, Science and Economic Development Canada Compliance Statement . . . . ...... . . ...... . . . . .... .. 195
Germany.............................................................................................................................195
Turkey RoHS Regulation .........................................................................................................196
Ukraine RoHS Compliance......................................................................................................196
Material Safety Data Sheets..........................................................................................................197
B Recycling and Disposal.....................................................................................................................199
Product Disposal and Recycling......................................................................................................200
North America............................................................................................................................201
Xerox Green World Alliance ...........................................................................................................202
Waste from Electrical and Electronic Equipment (WEEE) Directive. .... . . . . ...... . . . ..... . . . . ...... . . . ..... . . . . . ..... . . . ... 203
India E-Waste notice.............................................................................................................203
Contents

8Xerox®C230 Color Printer User Guide
Contents

Xerox®C230 Color Printer User Guide 9
1
Safety
This chapter contains:
Conventions........................................................................................................................................10
Product Statements..............................................................................................................................11
Maintenance Safety.............................................................................................................................14
Consuma le Information ......................................................................................................................15
Your printer and the recommended supplies have een designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.

Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of urn if touched.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Indicates a crush hazard.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: Indicates a risk of eing caught etween moving parts.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or a rasion injuries from rotating parts.
10 Xerox®C230 Color Printer User Guide
Safety