Xerox DOCUCOLOR 12 User manual

DOCUCOLOR 12
PRINTER
USER GUIDE

©1999, 2000, 2001 Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs that are displayed
on the screen such as styles, templates, icons, screen displays,
looks, etc.
Xerox®, The Document Company®, the stylized X, and all Xerox
product names and product numbers mentioned in this publication
are registered trademarks of Xerox Corporation. Xerox Canada is a
licensee of all the trademarks. Other company brands and product
names may be trademarks or registered trademarks of their
respective companies and are also acknowledged.
PANTONE®Colors generated by the DocuColor 12 are four and/or
three-color process simulations and may not match PANTONE-
identified solid color standards. Use current PANTONE Color
Reference Manuals for accurate color.
PANTONE®Color simulations are only obtainable on this product
when driven by qualified Pantone-licensed software packages.
Contact Pantone, Inc. for a current list of qualified licensees.
PANTONE®and other Pantone, Inc. trademarks are the property of
Pantone, Inc. ©Pantone, Inc., 1988.
Changes are periodically made to this document. Technical updates
will be included in subsequent editions.
Printed in the United States of America.

DOCUCOLOR 12 PRINTER USER GUIDE III CONTENTS
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3
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5
6
7
SafetyNotes............................................VII
Electricalsafety ...........................................VII
Lasersafety..............................................IX
Maintenancesafety .........................................X
Operationalsafety .........................................XI
Ozonesafety .............................................XII
Notices ...............................................XIII
RadioFrequencyEmissions ................................XIII
FCC ....................................XIII
InCanada ...............................XIV
SafetyExtraLowVoltageApproval............................XV
Certifications...inEurope .................................XVI
It’s Illegal...in the USA . . . . . ............................... XVII
It’s Illegal...in Canada. . . . . . ................................XIX
EnvironmentalNotices...intheUSA .........................XX
EnvironmentalNotices...inCanada .........................XXI
Contents

DOCUCOLOR 12 PRINTER USER GUIDE
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ONTENTS
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1. Aboutthismanual ...................................1-1
Manual contents . . . . . . . . . ................................ 1-2
1.AbouttheManual........................ 1-2
2.GettingtoknowyourDocuColor12.......... 1-2
3.Paper................................. 1-2
4.Accessories ............................ 1-3
5.ProblemSolving......................... 1-3
6.TechnicalInformation .................... 1-3
7.Index ................................. 1-4
Formoreinformation ....................... 1-4
Conventionsusedinthismanual............................. 1-5
2. GettingtoknowyourDocuColor12.....................2-1
Introduction ............................................. 2-1
Poweronandoff ......................................... 2-2
Switchingthepoweroff...................... 2-2
Switchingthepoweron...................... 2-2
ControlPanel............................................ 2-3
ControlPanelButtons ..................................... 2-4
TouchScreen ........................................... 2-6
Messagearea ............................ 2-6
Audiotones ............................................. 2-6
PaperTraysandPaperPath................................ 2-7
PaperTrays.............................. 2-7
PaperPathAreas ......................... 2-8
Outputdelivery............................ 2-8
Dryink(Toner)........................................... 2-9
Whiteborderedgesonprints .............................. 2-10
Groundfaultprotection ................................... 2-11
Connectivity............................................ 2-12
MovingthePrinter ....................................... 2-12
Optionsandaccessories .................................. 2-13

DOCUCOLOR 12 PRINTER USER GUIDE
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3. Paper..............................................3-1
Overview ............................................... 3-1
PaperTrays1,2,3,and4................... 3-2
PaperTray5 ............................. 3-3
Loadingpaper ........................................... 3-4
Usingpaper .............................. 3-4
Usingtransparencies....................... 3-6
Loadingpaperintotrays1,2,3,and4 ......... 3-7
LoadingpaperintoPaperTray5.............. 3-9
Using12x18inchorSRA3paper ........... 3-12
PaperUsage ........................................... 3-13
Tray5Setupscreen...................................... 3-16
Preservingyourcoloroutput................................ 3-17
Adhesive tapes and adhesives. . . . . . . . . . ..... 3-17
PVCandcoloroutput...................... 3-17
4. Accessories ........................................4-1
Mailbox ................................................ 4-1
Overview ................................ 4-1
UsingtheMailbox ......................... 4-3
Clearingapaperjam ....................... 4-4
HighCapacityFeeder...................................... 4-7
Introduction .............................. 4-7
Acceptablemedia ......................... 4-7
Loadingpaper ............................ 4-8
Clearing an HCF paper jam . . . . . . . . . . . . ...... 4-9
Accessing the HCF from the client workstation . . 4-11
ConvenienceStapler ..................................... 4-14
Overview ............................... 4-14
Indicatorlights............................ 4-15
Acceptablemedia......................... 4-16
Orderingstaplecartridges .................. 4-16
Usingthestapler ......................... 4-17
Addingstaples........................... 4-18
Clearingastaplerjam ..................... 4-19
Troubleshooting.......................... 4-20

DOCUCOLOR 12 PRINTER USER GUIDE
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5. ProblemSolving.....................................5-1
Overview ............................................... 5-1
PaperJamClearance ..................................... 5-3
Preventingpaperjams...................... 5-4
PaperjambehindtheLeftDoor............... 5-5
PaperjambehindtheRightDoor ............. 5-6
PaperjambehindtheFrontDoor ............. 5-7
Paperjaminsideapapertray ............... 5-10
PaperjaminsidePaperTray5 .............. 5-11
Resolvinghardwareproblems.............................. 5-12
Resolvingprogrammingproblems........................... 5-13
ResolvingProcessorproblems ............................. 5-14
Resolvingoutputqualityproblems........................... 5-17
6. TechnicalInformation ................................6-1
Overview ............................................... 6-1
Specifications ........................................... 6-2
Electrical Power Requirements
(115VAC-60Hz) ......................... 6-2
Electrical Power Requirements
(220-240VAC-50Hz) ..................... 6-3
EnvironmentalRequirements ................ 6-4
HealthandSafetyInformation ................ 6-4
Capabilities .............................. 6-5
PhysicalDimensions ....................... 6-6
SystemModesofOperation ................. 6-7
Print rates for Paper Trays 1, 2, 3, and 4:
NormalPaper............................. 6-8
Print rates for Paper Trays 2, 3, and 4:
LimitedHeavyweightPaper.................. 6-9
PrintratesforTray5 ...................... 6-10
MailboxSpecifications.................................... 6-11
MetricConversionChart .................................. 6-12
7. Index ..............................................7-1

DOCUCOLOR 12 PRINTER USER GUIDE VII SAFETY NOTES
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The Xerox DocuColor 12 Printer and the
recommended maintenance supplies have been
designed and tested to meet strict safety
requirements. Attention to the following notes will
ensure the continued safe operation of your
printer.
Electrical safety
•Use only the power cord supplied with this
equipment.
•Plug the power cord directly into a correctly
grounded electrical outlet. Do not use an
extension cord. If you do not know whether or
not an outlet is grounded, consult a qualified
electrician
•Do not use a ground adapter plug to connect
this equipment to an electrical outlet that lacks
a ground connection terminal.
WARNING: You may get a severe electrical
shock if the outlet is not correctly grounded.
•Do not place the printer where people may
step on or trip on the power cord. Do not place
objects on the power cord.
•Do not override or disable electrical or
mechanical interlocks.
•Do not obstruct the ventilation openings.
These openings are provided to prevent
overheating of the machine.
Safety Notes

SAFETY NOTES VIII DOCUCOLOR 12 PRINTER USER GUIDE
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WARNING: Never push objects of any kind into
slots or openings on this equipment. Making a
contact with a voltage point or shorting out a part
could result in fire or electrical shock.
•If any of the following conditions occur, switch
off the power to the machine immediately and
disconnect the power cord from the electrical
outlet. Call an authorized Xerox service
representative to correct the problem.
– The machine emits unusual noises or
odors.
– The power cord is damaged or frayed.
– A wall panel circuit breaker, fuse, or other
safety device has been tripped.
– Liquid is spilled into the printer.
– The machine is exposed to water.
– Any part of the machine is damaged.
Disconnect Device
The power cable is the disconnect device for this
equipment. It is attached to the back of the
machine as a plug-in device. To remove all
electrical power from the machine, disconnect the
power cable from the electrical outlet.

DOCUCOLOR 12 PRINTER USER GUIDE IX SAFETY NOTES
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Laser safety
CAUTION: Use of controls, adjustments, or
procedures other than those specified in this
documentation may result in a hazardous
exposure to laser radiation.
This equipment complies with international safety
standards. With specific regard to laser safety, the
equipment complies with performance standards
for laser products set by government, national,
and international agencies as a Class 1 laser
product. It does not emit hazardous light, as the
beam is totally enclosed during all phases of
customer operation and maintenance.

SAFETY NOTES X DOCUCOLOR 12 PRINTER USER GUIDE
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Maintenance safety
•Do not attempt any maintenance procedure
that is not specifically described in the
documentation that is supplied with your
printer.
•Do not use aerosol cleaners. The use of
supplies that are not approved may cause
poor performance of the printer, and could
create a dangerous condition.
•Use the supplies and cleaning materials only
as directed in this manual. Keep all of these
materials out of the reach of children.
•Do not remove the covers or guards that are
fastened with screws. There are no parts
behind these covers that you can maintain or
service.
Do not perform any maintenance procedures
unless you have been trained to do them by a
Xerox representative or unless a procedure is
specifically described in one of the printer
manuals.