Xerox PHASER 340 Configuration guide

Cleaning for media tray jams: media pick rollers
Approximate time to complete: 5 minutes
If you are experiencing media feeding problems including mispicks and
multiple picks at the standard (upper) media tray, you can generally correct
the problem by cleaning the media-pick rollers and the media pick pad with
isopropyl alcohol.
The printer guides you through the necessary steps to perform cleaning.
You will need the pick roller cleaning tray included in the cleaning kit when
you run the Clean: Media Tray Jams routine from the printer’s front
panel.
Note Media picking problems can also occur when the maintenance
tray is not properly latched. You may need to remove and re-latch
the maintenance tray to cure a media picking problem. Refer to
the information on replacing the maintenance tray for detailed
instructions.
1. When the printer is on and the Ready message appears, press the
Clean button. The printer displays the first selection in the menu:
Clean:Light Stripes
<---- Clean Test
2. Press the left arrow (<---) button until the following message
appears:
Clean:Media Tray Jams
<---- Clean Test
3. Press the Clean button once again.
4. The following message appears:
Print Instructions?
Continue Print

5. If you want a printout of the procedure press Print , otherwise
press
Continue .
6. When you press Continue , a front panel message prompts you
to install the cleaning tray in the media tray.
a. Remove the media tray from the printer. Remove all print
media from the media tray.
b. Remove the cleaning tray from the cleaning kit and open the
tray lid to reveal the cleaning tray sponge.
c. Dampen the cleaning tray sponge with isopropyl alcohol ( A );
a bottle is provided in the cleaning kit for dispensing the
alcohol. Alternately, you can squeeze the alcohol from a
pre-soaked alcohol wipe packet to moisten the cleaning tray
sponge (
B ).
Caution Do not use rubbing alcohol because it can contain water and
oils that leave undesirable residue on the printer parts. Never
use
water to clean the printer’s internal components. Failure
to follow these instructions may invalidate your printer’s
warranty.
9101-27
AB

d. Place the cleaning tray in the media tray so that the tray’s
sponge pad is nearest the paper tray’s handle. Press the two
tabs underneath the cleaning tray into the two square notches
provided in the media tray.
e. Insert the media tray with the cleaning tray into the printer.
7. Press the Clean button. The printer cleans the media-pick roller
while displaying the following message:
Cleaning
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8. When the cleaning operation is complete, the following message
appears:
Remove Cleaning Tray
9. Remove the media tray from the printer.
10. Remove the cleaning tray from the media tray.
11. Examine the pick pad located inside the media tray near the paper
tray’s handle. If it is coated with dust, clean the pick pad using an
alcohol-soaked wipe.
11
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12. Reload media in the media tray. Replace the media tray in the
printer.
13. The front panel re-displays the following message:
Clean:Media Tray Jams
<---- Clean Test
14. Press the button to return to normal operation.
15. Store the cleaning tray in its original packaging for later use.
Source: 070-9101-03 C4
9101-00
Exit