Xerox Document Centre 400 series User manual

Document Centre
400/350/250 Series
User Guide (Printer)
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in whole or part without the written consent of the publisher.
Parts of this manual are subject to change without prior notice.
We welcome any comments on ambiguities, errors, omissions, or missing pages.
Never attempt any procedure on the machine that is not specifically described in this manual.
Unnauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from
unauthorized operation of the equipment.
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Important

i
Preface
Welcome to Xerox Document Centre 400/350/250 series.
Written with the new user in mind, this User Guide (Printer) provides all the necessary information about
operating the printer functions of the printer as well as installing the printer drivers. To get the most out of
the machine, please read this manual before using it.
This guide is written with the assumption that you are familiar with the basic knowledge and way of
operating the different operating systems. Refer to the manuals of these products for information on
them.
Note that this guide is written for users operating the Document Centre 400/350/250 series with a client
computer installed with an English edition operating system. Unless otherwise indicated, this guide is
written for use with English edition operating system only.
After reading, keep this guide handy for a quick reference should you encounter any difficulties when
using the machine.
In this manual, safety instructions are described with the symbol . Always read and follow these instructions
before performing the required procedure.
This product is in the Class B category based on the standard of Voluntary Control Council for Interference from
Information Technology Equipment (VCCI)*. If the machine is used near a radio or television receiver in a
domestic environment, it may cause radio interference. Install and use the machine according to the instructions.
* This regulation applies only to Japan.
This equipment conforms to the guidelines of the Japan Business Machine Makers Association on the
harmonic effects by copiers and other reproduction devices. These guidelines conform to the guides on the
harmonic suppressors of electronic appliances and general-purpose machines.

ii
Types of Manuals
The types of manuals available for the Document Centre 400/350/250 series are as follows:
Manual bundled with the main unit (i.e. the copier)
• User Guide (Copier)
Explains the handling of the copier and the copier functions.
Manuals bundled with the fax kit/fax-installed unit
• User Guide (Facsimile)
Explains the fax functions.
• Quick Reference
A simple manual which gives a summary of some of the fax functions which have
raised the most queries in the past.
Manual bundled with the printer kit/printer-installed unit
• User Guide (Printer) - i.e. this manual
Explains the printer functions, the printer control panel operations as well as the installation/
configuration of the PCL printer drivers.
Manuals bundled with the optional accessories
Manuals on the handling and use of the accessories.

iii
Using This Guide
Organization
The following is a summary of each chapter:
Chapter 1 Overview of the Printer
This chapter explains the interface connections, special features, printer functions and
poweringon/off.
Chapter 2 Setting Up
This chapter explains the cable connections and the increase/allocation of memory.
Chapter 3 Useful Operations
This chapter explains the operations that you need to know about using the printer
functions such as as cancelling printing/fax transmission, outputting and the main frame
controlpaneloperationsduringprinting/transmission.
Chapter 4 Installing/Configuring the Printer Drivers
This chapter explains how to install printer drivers, set the printer properties, print
and fax from an application in different OS environments.
Chapter 5 Mode Menu/Common Menu
This chapter explains about the two menus, Mode menu and Common menu and their
menu items.
Chapter 6 Precautions and Limitations
This chapter explains the precautions and limitations of using the printer.
Chapter 7 Troubleshooting
This chapter explains how to solve problems when the printer is not functioning
properly. When problems occur, read this first before treating it as a breakdown.

iv
Appendix
This section provides information on the printing area, connector and allocation signals, the
different items of the Print Utility, paper jams at the mail box as well as the PostScript 3
Kit.
Glossary
This section explains the meanings of the terms used in this guide.
System Charts
This section contains the system charts of the menus. Refer to these charts to make
changes to the settings after you have understood the printer operations.

v
Conventions
1. In this manual, a host device refers to a personal computer or workstation and
"Xerox DC 400/350/250" refers to "Xerox Document Centre 400/350/250".
2. The following icons are used in this guide:
Instructions or important information for preventing equipment damage.
For your information. This indicates additional information on procedures of
operations and features.
Indicates sources of references.
3. The following conventions are used in this guide.
" " : Double quotes are used to indicate names of windows, menus, dialog boxes,
icons, files, tabs, fields and input contents.
For example: The "Select a Printer" dialog box appears.
Bold Face : Bold face characters refer to selections made like options on the screen, hard
or soft buttons, and keys from the keyboard.
For example: Press Esc.

vi
Contents
Preface ................................................................................................................................................................ i
Types of Manuals.............................................................................................................................................. ii
Using This Guide .............................................................................................................................................. iii
Contents ........................................................................................................................................................... vi
Safety Precautions ............................................................................................................................................. ix
Chapter 1 Overview of the Printer
1.1 Getting Ready to Print ............................................................................................................................ 2
1.2 Special Features of the Printer ................................................................................................................ 4
1.3 Main Components and Their Functions ................................................................................................ 5
1.3.1 Parts of the printer configuration ................................................................................................ 5
1.3.2 Control panel .............................................................................................................................. 7
1.3.3 CD-ROM ................................................................................................................................... 12
1.4 Precautions on Switching On/Off......................................................................................................... 13
Chapter 2 Setting Up
2.1 Connecting Cable (Parallel/Serial Interface) ......................................................................................... 16
2.1.1 Connecting interface cable ....................................................................................................... 16
2.2 Using the Ethernet Interface ................................................................................................................ 20
2.2.1 Installing the Ethernet interface card ........................................................................................ 20
2.2.2 Connecting the Ethernet interface ............................................................................................ 21
2.3 Increase/Allocation of Memory ........................................................................................................... 23
2.3.1 Uses .......................................................................................................................................... 23
2.3.2 Suggested values...................................................................................................................... 23
Chapter 3 Useful Operations
3.1 Flow of Printing/Fax Transmission ....................................................................................................... 26
3.1.1 For Windows ............................................................................................................................ 26
3.1.2 For DOS (printing only) ............................................................................................................ 27
3.2 Cancelling Printing/Fax Transmission .................................................................................................. 28
3.2.1 Cancelling from host device ...................................................................................................... 28
3.2.2 Cancelling jobs in process ........................................................................................................ 29
3.2.3 Cancelling all jobs in the printer ................................................................................................ 29
3.2.4 Cancelling fax transmission from touch panel display .............................................................. 30
3.3 Outputting ............................................................................................................................................ 31
3.3.1 Forced outputting of remaining print data ................................................................................ 31
3.3.2 Outputting all jobs in the printer ............................................................................................... 32
3.4 Main Frame Control Panel Operations During Printing/Transmission ................................................. 33
3.5 Removing Documents Output to the Stacker Tray............................................................................... 34
3.6 Outputting Lists/Reports ..................................................................................................................... 35
3.6.1 Types of lists/reports ................................................................................................................ 35
3.6.2 Printing lists/reports ................................................................................................................. 35
3.7 Printer Functions .................................................................................................................................. 37

vii
Chapter 4 Installing/Configuring the Printer Drivers
4.1 About the Printer Drivers ..................................................................................................................... 40
4.1.1 The PCL 5e/PCL 6 printer drivers .............................................................................................. 40
4.1.2 Installation/configuration methods........................................................................................... 40
4.1.3 Settings on the Xerox DC 400/350/250 printer ........................................................................... 40
4.2 Installing/Uninstalling the Printer Drivers ............................................................................................ 41
4.2.1 For a local Xerox DC 400/350/250 printer .................................................................................. 41
4.2.2 For a network Xerox DC 400/350/250 printer ............................................................................. 43
4.2.3 Uninstalling the printer drivers ................................................................................................. 44
4.3 Configuring the Printer Drivers ............................................................................................................ 46
4.3.1 Accessing the printer properties dialog box ............................................................................. 46
4.3.2 Setting the printer properties .................................................................................................... 49
4.4 Printing/Faxing ..................................................................................................................................... 73
4.4.1 Printing from an application ...................................................................................................... 73
4.4.2 Faxing from an application ........................................................................................................ 73
Chapter 5 Mode Menu/Common Menu
5.1 Mode Menu and Common Menu ......................................................................................................... 80
5.1.1 About menu .............................................................................................................................. 80
5.1.2 Mode menu ............................................................................................................................... 81
5.1.3 Common menu .......................................................................................................................... 82
5.2 Mode Menu Items ................................................................................................................................ 84
5.2.1 List of Mode Menu items..........................................................................................................84
5.2.2 Setting a Mode Menu ............................................................................................................... 89
5.3 Common Menu Items ........................................................................................................................... 90
5.3.1 List of Common Menu items ..................................................................................................... 90
5.3.2 Setting a Common Menu ......................................................................................................... 103
Chapter 6 Precautions and Limitations
6.1 Precautions and Limitations ................................................................................................................ 106
Chapter 7 Troubleshooting
7.1 When Problems Occur ........................................................................................................................ 110
7.2 Messages ............................................................................................................................................114
7.2.1 Messages about printer condition ........................................................................................... 114
7.2.2 Messages about operation mistakes and breakdowns ............................................................116
7.2.3 Messages about staple finisher ............................................................................................... 121
7.3 When the Print Quality is Poor............................................................................................................ 123
Appendix
A Printing Area ....................................................................................................................................... 128
B Connector and Allocation Signals ...................................................................................................... 129
B.1 Parallel Interface ....................................................................................................................... 129
B.2 Serial Interface ......................................................................................................................... 131

viii
C Print Utility ..........................................................................................................................................133
C.1 Types and Paper Sizes ............................................................................................................. 133
C.2 PCL6 Settings........................................................................................................................... 134
C.3 Printer Settings ........................................................................................................................136
C.4 Error History ............................................................................................................................ 138
C.5 Print History ............................................................................................................................. 140
C.6 Job Template Server Settings ................................................................................................... 143
C.7 PCL6 Font List ......................................................................................................................... 145
C.8 PS Font List.............................................................................................................................. 148
D Mail Box Paper Jams ............................................................................................................................ 151
E PostScript 3 Kit.................................................................................................................................... 152
E.1 Setting Up the Printer ............................................................................................................... 152
E.2 Precautions and Limitations ..................................................................................................... 154
Glossary.......................................................................................................................................................... 156
System Charts (Mode Menu Items)................................................................................................................ 158
System Charts (Common Menu Items) ........................................................................................................... 161
Index ............................................................................................................................................................168

ix
Safety Precautions
Read these safety notes before using the printer functions of this machine.
Conventions and symbols
is used to alert operators to an operating procedure, practice or condition that, if not
strictly observed, can result in severe injury or loss of life.
CAUTION
is used to alert operators to an operating procedure, practice or condition that, if not
strictly observed, might result in safety hazards to personnel or damage to the equipment.
This symbol is used to alert operators to a specific
operating procedure that requires close attention.
Read and follow instructions carefully to ensure the
task is accomplished safely.
This symbol is used to alert operators to a specific
operating procedure that must not be performed.
Read and follow instructions carefully.
This symbol is used to alert operators to a specific
operating procedure that should be emphasised for
operating safety. Read and follow instructions
carefully.
Precaution for power and earth connection
CAUTION
When connecting interface cable, make sure that the power of the main frame and host device is
switched off to prevent the possibility of electricity shock.
Heated Flammable Electric Pinched
surface shock fingers
Prohibited! No fire Do not Do not
tear down touch
Instructions Unplug Ground/Earth

x
Precaution for switching off the power
When switching off the power for Xerox DC 400/350/250 series models with fax functions,
check that the Document In Memory indicator light on the main frame control panel is off.
If the power is switched off while the light is on, document data spooled in the memory will
be erased.
•After being charged for 72 hours, this machine is able to keep the contents in
memory for three hours.
•If the Document In Memory indicator light is lit, check if there is any "Received
document". If yes, follow the instruction on display and output it. Otherwise, output
the list of stored document and check the contents.
When the power is switched off, print data remaining in the printer kit and information
spooled in the memory of the printer kit will be erased. Before switching off the power
during operation, check that the message "Ready" is shown on the display of the control
panel.
The memory used by the printer belongs to the printer kit, which is different from
those used by the copy and fax functions. However, when the power is switched off,
data will be erased from the memory.

1.1 Getting Ready to Print........................................................................... 2
1.2 Special Features of the Printer .............................................................. 4
1.3 Main Components and Their Functions................................................ 5
1.4 Precautions on Switching On/Off ....................................................... 13
Overview of the
Printer

2
1
1.1 Getting Ready to Print
This section explains the procedure for setting up the printer. The flow of operations is as follows:
Check that the printer is switched off before handling it. If not, there is a danger of electric shock.
Connect the cable and allocate memory.
"Chapter 2 Setting Up"
Carry out the necessary installation and
setting to the host device.
The printer control panel also needs to be
set.
"Chapter 4 Installing/Configuring the
Printer Drivers"
When connecting to the
host device directly
Parallel
Serial

3
Overview of the Printer
1
1.1 Getting Ready to Print
When the printer is used via a network, it is necessary to set the
different types of servers and printer control panels.
"Network Print Environment User Guide" regarding these settings.
It is suggested that the memory be increased.
When connecting to
network

4
1
1.2 Special Features of the
Printer
This printer kit can be used as a network-compatible printer that can be connected directly to the
network.
It can be installed with multi-emulation.
The special features of the printer are as follows:
•It is installed with PCL 6 emulation. PostScript emulation is an optional feature.
•Printing can be specified without having to take into consideration the printer language as there is an
automatic printer language detection feature (applicable only when more than one emulation is
installed).
•High quality printing can be achieved with its 400/600 dpi laser-style resolution.
Also, it comes with an image-enhancement feature which can increase resolution and produce smooth
printing without any notches (equivalent to 2400 dpi).
•Besides the standard parallel and serial interfaces, it can be used in network (multi-protocol)
environment through the installation of interface card.
•All the interfaces installed can receive data at the same time.
•Double-sided printing can be done by installing a duplex unit.
•Multiple-copies sorting can be achieved through the electronic sorting feature (when installing the hard
disk). Also, there is no need to rearrange pages as pages can be output with the printed side facing up
without interrupting the page order.
•Direct fax mailing from the network host installation can be done by using the printer with the fax
feature. Also, data read from the main frame can be imported from the network host installation.
• DPI is the abbreviation of Dot Per Inch and is the unit that indicates the number of dots that
can be printed within a one-inch area. It is used as a unit indicating resolution.
• Protocol is the essential communcation regulation for carrying out data transmission.

5
Overview of the Printer
1
1.3 Main Components and
Their Functions
The names of the various parts of the printer are provided below. For other parts, see "1-1 Main Compo-
nents and Their Functions" of the User Guide (Copier).
1.3.1 Parts of the printer configuration
Frontview
Main frame control panel
Utilise this when using the copier and fax functions of the machine. If necessary, it will display
the message, "Printing" when the printer function is being used.
Printer control panel
Utilise this when using the printer function of the machine.
Mail box
This output device is an optional item. With the mail box attached, documents can be output to a
specified bin to prevent documents output from multiple users from being mixed up.
Main frame
control panel
Printer control
panel
Mail box

6
1
1.3 Main Components and Their Functions
Rear view
Ventilation opening
Ventilation opening for the cooling fan.
Serial interface connector
Connects printer to host device by a RS-232C interface cable.
Parallel interface connector
Connects printer to host device by a centronics/IEEE 1284-compliant interface cable.
Slot for expansion interface
For attaching optional interface cable.
Printer control panel
The printer control panel is shown below. Check the position of the LED, Display and the
various keys.
“1.3.2 Control panel”
Ventilation opening
Serial interface connector
Parallel interface connector
Slot for expansion interface
LED Display Keys

7
Overview of the Printer
1
1.3 MainComponents andTheirFunctions
1.3.2 Controlpanel
Parts
The control panel consists of the LED, Display and the keys.
LED Display Keys
LED
LED indicates printer state by turning on, blinking and turning off light.
Data Processing
Print Processing
Error
LED stands for Light Emitting Diode.
Data Processing
Indicates the state of data processing by green light.
•Light on
Ready to receive data.
•Blink
Receiving data.
•Light off
Unable to receive data.
When data cannot be received, it could be due to instances when you have accessed the
Common menu by pressing or the Pause Mode by .
"Chapter 5 Mode Menu/Common Menu" for details on the menu operations. Also, for
information on the Pause Mode, refer to "3.2.3 Cancelling all jobs in the printer" and
"3.3.2 Outputting all jobs in the printer".

8
1
1.3 Main Components and Their Functions
Print Processing
Indicates the state of print/fax processing by green light.
•Light on
Processing print/fax data.
•Blink
Waiting for data during printing process.
•Light off
Not processing print/fax data.
Error
Indicates state of printer abnormality by red light.
•Light on
A problem that can be handled by the user, such as paper jam.
•Blink
A problem that cannot be handled by the user. Contact the Xerox Customer Support
Centre.
•Light off
No problem. The printer is functioning properly.
"7.2 Messages" for information on the messages displayed when there is an error.
Display
The display shows messages indicating the printer state as well as its setting state.
Depending on whether the options are installed, the state of the setting and the
printer model, some messages may not be displayed.
For the Print screen
While printing/faxing or waiting for data, the display will show the Print screen which
indicates the state of the printer as well as of the ongoing data processing.
Printer state
Indicates the state of the printer. Messages include "Please wait", "Ready", "Printing",
"Cancelling" and "Data wait".
"7.2 Messages" regarding the messages.
Mode
Indicates the type of print mode. At the moment, only "PCL6" is available.