Xerox DocuPrint 240A User manual

DocuPrint 240A/340A
User Guide

Adobe, the Adobe logo, PostScript, PostScript 3 and the PostScript logo are trademarks of Adobe Systems
Incorporated.
Microsoft, Windows, Windows NT, Windows Server are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Permission has been obtained from Microsoft Corporation for use of software screen shots.
PCL, HP, HP-GL, HP-GL/2 and HP-UX are registered trademarks of Hewlett-Packard Corporation.
Netware is a registered trademark of Novell, Inc., in the United States and other countries.
Macintosh, MacOS, AppleTalk, EtherTalk and TrueType are trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
UNIX is a registered trademark of the Open Group in the United States and other countries.
Solaris, SunOS and NIS (Network Information Services) are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
This product is equipped with the RSA®BSAFE™ Crypto-C of RSA Security Inc.
RSA is a registered trademark of RSA Security Inc. BSAFE is a registered trademark of RSA Security Inc. in the
United States and other countries. RSA Security Inc. All rights reserved.
All product/brand names are trademarks or registered trademarks of the respective holders.
Xerox, The Document Company and the stylized X are registered trademarks of Xerox Corporation.
All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and
Fuji Xerox Co., Ltd.
As a member of the International Energy Star Program, Fuji Xerox confirms this product
satisfies the requirements for International Energy Star Program standards.
Data Loss in Hard Disk
Saved data may be lost if hard disk of the machine breaks down due to external shocks or if the power is
accidentally cut off in a manner not following the methods listed in manuals or other documentations. Fuji
Xerox is not responsible for such data loss and any consequence caused by such data loss.
Damage related to computer virus
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus.
Important
cThis manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied
or modified in whole or part, without the written consent of the publisher.
dParts of this manual are subject to change without prior notice.
eWe welcome any comments on ambiguities, errors, omissions, or missing pages.
fNever attempt any procedure on the machine that is not specifically described in this manual. Unauthorized
operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized
operation of the equipment.

Preface 3
Preface
Thank you for choosing this printer. This is a guide on operating this printer and the
important points to note. To understand the features fully and to use the printer correctly
and effectively, please read this guide before using it.
Keep this guide handy for a quick reference on using the printer. The illustrations used in
this guide are based on DocuPrint 340A.
This guide is written with the assumption that you are familiar with the basic knowledge and
way of operating your computer environment and the network environment.
In this manual, safety instructions are preceded by the symbol .
Always read and follow these instructions before performing the required procedures.
This product is a “Class I Laser System” that does not emit dangerous laser beam. Operate the machine
according to the instructions in the manual. Do not carry out any operation not mentioned in the manual.
Otherwise, it may lead to unforeseen accident or machine breakdown.
Fuji Xerox shares the global concern about environmental conservation and has integrated that concern
in its business activities
- from research and development to disposal. We have implemented a number
of programs to lessen the burden on the environment. For example, we have totally eliminated
ozone-depleting chlorofluorocarbons from our manufacturing facilities.
We are committed to leadership in the conservation of resources by reusing and recycling post-consumer
waste material such as paper, cartridges, and parts from our customer’s copiers and printers. Along with
our efforts to make environmental values a part of the Fuji Xerox culture, DocuPrint 240A/340A adopts
recycled components that satisfy our strict quality standards.
Reception interference
When installed at a certain location, the machine may cause interference with radio and television
reception. If you notice flickering or distorted images or noises on your audio-visual units, your machine
may be causing radio interference.
Switch it off, and if the interference disappears, the machine is the cause of radio interference. Perform
the following procedure until the interference is corrected.
• Move the machine and the TV and/or radio away from each other.
• Reposition or reorientate the machine and TV and/or radio.
• Unplug the machine, TV and/or radio, and replug them into outlets that operate on different circuits.
• Reorientate the TV and/or radio antennas and cables until the interference stops. For an outdoor
antenna, ask your local electrician for support.
• Use coaxial cable antennas.

4Conventions
Conventions
1. In this guide, “computer” refers to both the personal computer and workstation.
2. The following icons are used in this guide:
Important Indicates important information which you should read.
Note Indicates additional information on operations or features.
Refer to Indicates reference sources.
3. The following conventions are used in this guide:
Refer to “xxx” : The cross-reference is within this guide.
Refer to xxx : The cross-reference is not within this guide.
[ ] : Indicates items displayed on the computer and the printer control
panel. Also indicates the title of printed reports/lists from the printer.
< > : Indicates items such as hard buttons and indicators on the keyboard
and printer.

Types of Manuals 5
Types of Manuals
Manuals Bundled With the Machine & Their Contents
Manuals Bundled With Optional Accessories
Note
• Adobe®Acrobat®Reader needs to be installed to display PDF files.
Setup and Quick Reference Guide Explains how to install this printer, load paper, and troubleshoot of
this printer.
The Online Help for the
CentreWare Internet Services
Explains how to set the items and features of CentreWare Internet
Services.
The Online Help for the printer
driver
Explains how to set the items and features of the printer driver.
User Guide (PDF) Explains printer settings, and describes control panel menu items
and daily care in detail.
This PDF file is included in the CD-ROM bundled with this printer.
Network Print Environment User
Guide (PDF)
Explains how to set the printer for the network environment to use
this printer as a network printer.
This PDF file is included in the CD-ROM bundled with this printer.
HP-GL, HP-GL/2 Emulation
Settings Guide (PDF)
Explains how to set the emulation mode for HP-GL and HP-GL/2.
This PDF file is included in the CD-ROM bundled with this printer.
User Guide (PostScript®Software
Kit) (PDF)
Explains how to set the printer as a PostScript printer and the items
that can be set in the printer driver.
This PDF file is included in the CD-ROM bundled with the
PostScript software kit.
Installation Guide Explains how to install each optional accessory.

6Contents
Contents
Preface.............................................................................................................. 3
Conventions ...................................................................................................... 4
Types of Manuals.............................................................................................. 5
Contents............................................................................................................ 6
Contents of the Setup and Quick Reference Guide (Reference)...................... 9
The Objective of the International Energy Star Program ................................ 10
Illegal Copies and Printouts ............................................................................ 11
1 Basic Operations ...................................................................................... 12
1.1 Main Components and Their Functions................................................................. 12
Main Body ..............................................................................................................12
Control Panel .........................................................................................................15
Display ...................................................................................................................16
1.2 Switching On and Off the Power ........................................................................... 17
Switching On the Power ........................................................................................17
Switching Off the Power ........................................................................................17
1.3 Power Saver Modes .............................................................................................. 18
1.4 Canceling/Checking Printing ................................................................................. 18
Canceling Printing .................................................................................................18
Checking Status of Print Data ...............................................................................19
1.5 Displaying Optional Accessory Configuration and Paper Tray Settings................ 20
2 Printing ..................................................................................................... 21
2.1 Printing From the Computer .................................................................................. 21
2.2 Printing on Envelopes............................................................................................ 22
Loading Envelopes ................................................................................................22
Printing on Envelopes ............................................................................................23
2.3 Printing on Transparencies.................................................................................... 25
Loading Transparencies ........................................................................................25
Printing on Transparencies ....................................................................................25
2.4 Printing on Custom Size Paper/Long Paper.......................................................... 27
Loading Custom Size Paper ..................................................................................27
Setting Custom Paper Sizes ..................................................................................28
Printing on Custom Size Paper .............................................................................29
2.5 Print Confidential Document - Secure Print........................................................... 31
About Secure Print ................................................................................................31
Configuring Secure Print .......................................................................................32
2.6 Print After Checking Printing Result - Sample Print .............................................. 34
About Sample Print ................................................................................................34
Configuring Sample Print .......................................................................................35
2.7 Print at a Specified Time - Delayed Print............................................................... 37
Registering Delayed Print ......................................................................................37
Canceling Delayed Print ........................................................................................38
2.8 Direct Printing of PDF Files ................................................................................... 39
Using ContentsBridge Utility to Print PDF Files .....................................................40
Printing PDF Files Without Using ContentsBridge Utility .......................................46
2.9 Printing From Web Browser .................................................................................. 47
2.10 Printing via E-mail - E-mail Printing ....................................................................... 49
Environment Settings for E-mail Printing ...............................................................49
Sending E-mails ....................................................................................................52
Receiving and Printing E-mails ..............................................................................53
Points to Note When Sending E-mails ..................................................................53

Contents 7
3 About Paper ............................................................................................. 54
3.1 About Paper........................................................................................................... 54
Usable Paper .........................................................................................................54
Unusable Paper .....................................................................................................57
Storing and Handling Paper ..................................................................................58
3.2 Loading Paper ....................................................................................................... 58
Loading Paper in a Paper Tray ..............................................................................58
Automatic Tray Selection .......................................................................................60
3.3 Setting Custom Paper Sizes.................................................................................. 61
3.4 Setting Paper Types .............................................................................................. 62
4 Settings on the Control Panel................................................................... 63
4.1 Overview of the Common Menu ............................................................................ 63
Menu Configuration ...............................................................................................63
Changing Menu Settings .......................................................................................65
4.2 Description of Menu Items..................................................................................... 69
Print Language ......................................................................................................69
Admin Menu ..........................................................................................................73
4.3 Menu List ............................................................................................................... 95
5 Troubleshooting...................................................................................... 100
5.1 When Paper Jams ............................................................................................... 100
5.2 When Problems Occur ........................................................................................ 102
5.3 When the Print Quality is Poor ............................................................................ 106
5.4 Message List ....................................................................................................... 109
Message List (Alphabetical Order) ......................................................................109
List of Error Codes ...............................................................................................113
5.5 Network Related Troubles ................................................................................... 117
Using TCP/IP .......................................................................................................117
Using CentreWare Internet Services ...................................................................119
5.6 Mail Related Troubles.......................................................................................... 120
6 Daily Care............................................................................................... 121
6.1 Replacing the Drum/Toner Cartridge................................................................... 121
6.2 Printing Reports/Lists .......................................................................................... 124
Types of Reports/Lists .........................................................................................124
Printing Reports/Lists ..........................................................................................126
6.3 Checking/Managing the Printer Status on a Web Browser ................................. 127
Settings for CentreWare Internet Services ..........................................................127
Procedure ............................................................................................................129
IP Filter Feature via IP Address List ....................................................................130
6.4 Checking Printer Status via E-mail ...................................................................... 131
About Mail Notice Service ...................................................................................131
Settings for Mail Notice Service ...........................................................................131
6.5 Checking Printed Pages ...................................................................................... 133
Checking Total Printed Pages on Meter ..............................................................133
Checking Total Printed Pages on Print Meter Report ..........................................134
6.6 Cleaning the Printer............................................................................................. 135
6.7 When Moving the Printer ..................................................................................... 139
A Appendix ................................................................................................ 141
A.1 Specifications ...................................................................................................... 141
Product Specifications .........................................................................................141
Printable Area ......................................................................................................143
A.2 Optional Accessories and Consumables............................................................. 144
Optional Accessories ...........................................................................................144
Consumables .......................................................................................................145
A.3 Life of Consumables and Regular Replacement Parts........................................ 146

8Contents
A.4 How to Obtain Product Information ..................................................................... 147
Latest Printer Driver .............................................................................................147
Upgrading the Firmware Version of This Printer .................................................147
A.5 Output Size and Memory Capacity...................................................................... 148
A.6 Precautions and Limitations ................................................................................ 150
Precautions and Limitations of This Printer .........................................................150
TIFF File Format ..................................................................................................152
A.7 Printing Using the Serial Interface ....................................................................... 154
Settings on the Printer .........................................................................................154
Settings on the Printer Driver ..............................................................................155
A.8 Glossary .............................................................................................................. 156
Index ............................................................................................................. 161

Contents of the Setup and Quick Reference Guide (Reference) 9
Contents of the Setup and Quick Reference Guide (Reference)
Preface
Conventions
Types of Manuals
Features in Brief
Contents
Contents of the User Guide (Reference)
Safety Notes
1 Installing the Printer............................................................................ SQ-12
Checking the Package Contents, Unpacking the Printer
Installing the Optional Accessories
Installing the Drum/Toner Cartridge
Connecting Interface Cable
Connecting the Power Cord to Switch On the Printer
Loading Paper
Printing Reports/Lists
2 Setting the Printer Environment ......................................................... SQ-18
Supported Environment
Setting IP Address
Setting Printer Configurations via CentreWare Internet Services
Installing the Printer Driver
3 Basic Operations ................................................................................ SQ-27
Printing From the Computer
Switching On and Off the Power
Power Saver Modes
Canceling Printing
4 About Paper ....................................................................................... SQ-29
About Paper
Loading Paper
Setting Custom Paper Sizes
Setting Paper Type
5 List of Menu Items on the Control Panel ............................................ SQ-34
6 Troubleshooting.................................................................................. SQ-39
When Paper Jams
When Problems Occur
When the Print Quality Is Poor
Error Messages
A Appendix ............................................................................................ SQ-53
Optional Accessories and Consumables
How to Obtain Product Information
Index

10 The Objective of the International Energy Star Program
The Objective of the International Energy
Star Program
To protect the global environment and conserve energy sources, the International Energy
Star Program encourages the following product features. Fuji Xerox confirms this printer
satisfies the requirements for this program.
Low Power Mode Feature
This product has a power-saving feature, which switches the machine to the low power
mode automatically if the machine is on and not operated for a certain period of time. In this
mode the machine stops power to the fuser and saves the power consumption. The default
low power mode start time is set at 5 minutes.
You can set the low power mode start time between 5 and 30 minutes in 1 minute intervals.
For details on how to set the time, refer to “System Settings” (P. 85).
Note
• The sleep mode feature in this machine saves further power consumption than the low power mode.

Illegal Copies and Printouts 11
Illegal Copies and Printouts
Copying or printing certain documents may be illegal in your country. Penalties of fines
or imprisonment may be imposed on those found guilty. The following are examples of
items that may be illegal to copy or print in your country.
Currency
Banknotes and checks
Bank and government bonds and securities
Passports and identification cards
Copyright material or trademarks without the consent of the owner
Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or
accuracy. In case of doubt, contact your legal counsel.

12 1 Basic Operations
1 Basic Operations
1.1 Main Components and Their Functions
Main Body
Standard Configuration
No. Name Description
1 Center output tray Print jobs are output here with the printed side facing down.
2 Control panel Consists of the essential operation buttons, indicators and
display.
3 Ventilation hole Releases heat to prevent the interior of the printer from heating
up.
4 Paper meter A meter to check the amount of remaining paper. Attached to the
550 tray.
5 Tray 1 Sets the 150-sheet tray.
6 Tray 2 Sets the 550-sheet tray.
7 Power switch Switches the power of the printer on and off. Pressing the switch
to the < > position switches it on and pressing it to the < >
position switches it off.
8 Paper stopper Raise this when printing on paper larger than A4 size.
9 Duplex unit connector For connecting the duplex unit (optional).
10 Power cord connector For connecting the power cord.
11 Parallel connector For connecting the parallel cable.
12 Network connector For connecting the network cable when connecting this printer to
the network for use.
13 USB connector For connecting the USB cable.
14 Serial connector For connecting the serial cable.
12
8
7
3654
13 12
11
3
3910
14

1.1 Main Components and Their Functions 13
With Optional Accessories
No. Name Description
1 Offset catch tray Allows you to stagger the output position for each print job (offset
output).
2 Cover D Open this when paper is jammed inside the offset catch tray.
3 Rear tray Use this tray if you want to reduce curling of paper when printing
heavyweight paper. Print jobs are output here with the printed
side facing up.
4 Duplex unit (Cover C) Enables 2 sided printing. When paper is jammed inside the
duplex unit, it is described as cover C.
5 Rear output tray lever When the rear tray (optional) has been installed, the paper
output location can be switched between it and the center output
tray. Raise the lever to output to the rear tray and lower the lever
to output to the center output tray.
6 A4 universal tray Can install up to two levels of an A4 universal tray (550) to this
printer.
7 Right detachable cover Remove this when installing optional accessories such as hard
disk and additional memory.
12
76
3
4
5

14 1 Basic Operations
Internal View
No. Name Description
1 Paper stopper Raise this when printing on paper larger than A4 size.
2 Drum/toner cartridge Contains the toner and the photosensitive drum.
3 Cover A Open this when replacing the drum/toner cartridge and removing
jammed paper.
4 Fuser unit Fixes the toner on the paper. Do not touch this when using the
printer as it is hot.
5 Transfer roll cartridge Transfers the toner image on the surface of the photosensitive
drum to the paper.
6 Cover B Open this when removing jammed paper.
1 2 3 5 4 6

1.1 Main Components and Their Functions 15
Control Panel
No. Name Description
1 <Menu> button Press to move to menu operation.
2 <Eject/Set> button Press to set the menu candidate values. Use this to print report/
list also.
3 <Ready> indicator When the light is on, the printer is ready to receive data from the
computer.
4 LCD display Displays the setting items, machine status, and messages.
Refer to
• “Display” (P. 16)
5 <Error> indicator When the light is on, there is a malfunction in the printer.
6 <Power Saver> button/
indicator
Press to enter and exit the power saver mode. The light is on
when the machine is in the power saver mode.
7 <Cancel Job> button Press to cancel printing.
8 <Online> button Press to enter the offline status. When in the offline status, the
machine cannot receive data or process printing. Press again to
exit the offline status and enter the online status (where the
machine can receive data from the computer).
9<><><><>
buttons
Press these to move to the required menu, item and candidate
value on the display. Also, press the < > button when you are
doing secure/sample/delayed printing or when you are checking/
printing received mails manually.
Note
• When you are changing the candidate values by the < > or
< > button, you can press and hold down the buttons to
change the display continuously. Also, pressing the < > and
< > buttons simultaneously will display the default values.
6
789
12 354

16 1 Basic Operations
Display
There are two types of screens shown: Print screen (for displaying printer status) and Menu
screen (for configuring settings).
Note
• The message displayed differs according to the optional accessories installed and setting status.
Print Screen
The Print screen appears when the machine is printing or waiting for data. The following
contents are shown on the screen.
Menu Screen
Screen for configuring settings related to the printer.
This screen appears when you press the <Menu> button. The initial Menu screen displayed
is as follows.
Refer to
• Items that can be set on the Menu screen: “4 Settings on the Control Panel” (P. 63)
Printer status
Port for receiving data Feeding tray

1.2 Switching On and Off the Power 17
1.2 Switching On and Off the Power
Switching On the Power
1. Press the power switch of the printer to the
< > position.
2. When the power is on, “Please wait...” will
be displayed on the control panel. Check
that this display changes to “Ready to
print”.
Note
• When “Please wait...” is displayed, the printer is in the
process of warming up. Printing is unavailable during
this period. When the printer is ready for printing,
“Ready to print” will be displayed.
Important
• If an error message is displayed, refer to “Message List (Alphabetical Order)” (P. 109) on how to fix it.
Switching Off the Power
Important
• Do not switch off the power of the printer when printing is in progress. It may lead to a paper jam.
• Once the power is switched off, print data remaining in this printer or information saved in the memory of
this printer will be deleted.
1. By checking the display on the control
panel, confirm that the printer is not
processing any data.
2. Press the power switch of this printer to the
< > position to switch off the power.

18 1 Basic Operations
1.3 Power Saver Modes
This printer is equipped with a low power mode and a sleep mode to reduce power
consumption when it is left idle.
When no print data is received for 5 minutes, the printer will enter the low power mode.
When no data is received for a further 10 minutes (a total of 15 minutes lapse (default
settings) since the last received data), it will enter sleep mode. You can specify whether the
printer goes into low power mode or sleep mode. The time ranges to specify for the printer
to go into low power mode or sleep mode are 5 to 30 minutes respectively. Consumption of
power during the sleep mode is 10 W or less and the time required to exit from the sleep
mode to a print-ready status is about 10 seconds.
Note
• You can also enable either the low power mode or sleep mode.
• Both low power mode and sleep mode cannot be disabled at the same time.
• For details on low power/sleep mode and the procedure to change the settings, refer to “Example:
Changing the Low Power/Sleep Mode Settings” (P. 66).
• The sleep mode setting has precedence when both the low power mode and sleep mode are enabled.
For example, when the sleep mode and low power mode time have been set to 15 minutes and 30
minutes respectively, the printer will go into sleep mode after no data has been received for 15 minutes.
It will continue to remain in sleep mode and will not go into low power mode after a further 15 minutes.
Exiting the Power Saver Mode
The printer automatically cancels its power save status once it receives data from the
computer. This status can also be canceled by pressing the <Power Saver> button on the
control panel.
1.4 Canceling/Checking Printing
Canceling Printing
To cancel printing, you can either cancel the print job at this printer or at the computer.
Canceling Printing of Data Being Printed or Received at the Printer
Press the <Cancel Job> button on the control panel. However, pages being printed at the
moment will continue to be printed.
Note
• You can also cancel printing on the [Jobs] screen of CentreWare Internet Services. For details, refer to
the Online Help for CentreWare Internet Services.

1.4 Canceling/Checking Printing 19
Canceling Printing of All Print Data Received at the Printer
Press the <Online> button on the control panel, and then press the <Cancel Job> button.
Press the <Online> button again after the canceling process is completed.
Canceling Print Data That Are Being Processed at the Computer
Double-click the printer icon at the bottom right of the taskbar in Windows.
From the displayed window, click the document name that you wish to delete and press the
<Delete> key.
Checking Status of Print Data
Checking in Windows
Double-click the printer icon on the task bar at the bottom right of the screen.
From the displayed window, check the column, [Status].
Checking in CentreWare Internet Services
You can check the status of the print job sent to the printer at the [Jobs] screen of
CentreWare Internet Services.
Refer to
• Online Help for CentreWare Internet Services

20 1 Basic Operations
1.5 Displaying Optional Accessory
Configuration and Paper Tray Settings
When using this printer as a network printer and having enabled SNMP protocol, you can
display on the printer driver, the optional accessory configuration and settings configured at
the control panel such as paper type or size. These settings are displayed on the [Options]
tab. This section explains the procedure using Windows XP as an example.
Important
• When using this printer as a local printer, this feature cannot be used. You have to manually set the
items on the printer driver.
• The rear tray information cannot be obtained. You have to manually set the item.
• For paper size and paper type settings, you must configure them at the control panel beforehand. Even
if you change the settings here, they will not be reflected on the printer itself.
Note
• When using this feature, you have to activate the SNMP port (default: [Enable]) on the printer using the
control panel.
• For Windows NT 4. 0/Windows 2000/Windows XP/Windows Server 2003, only users with
administrator’s rights can change the settings. Users without administrator’s rights can only check the
contents.
1. From the [Start] menu, click [Printers and Faxes] and then display the properties of the
printer to be used.
2. Click the [Options] tab.
3. Click [Get Information from Printer].
The properties of the printer can be displayed on the printer driver.
4. Click [OK]. The contents of the [Options] tab will be updated based on the data
obtained from the printer.
Note
• The automatically detected paper size and orientation will be displayed as the paper size and orientation
of [Paper Tray Attributes].
• The paper type set on the control panel will be displayed as the paper type setting of [Paper Tray
Attributes].
3
4