Xerox DocuPrint N24 User manual

The Xerox
DocuPrint N24, N32, and
N40 Network Laser
Printers
User Guide
Version 1.8

Copyright © 1998, 1999, Xerox Corporation. All Rights Reserved.
Copyright protection claimed includes all forms of matters of
copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material
generated from the software programs which are displayed on the screen
such as styles, templates, icons, screen displays, looks, etc.
XEROX®, The Document Company®, the stylized X, DocuPrint, and
N24, N32, and N40 are trademarks of Xerox Corporation or its
subsidiaries.
Adobe® and PostScript® are trademarks of Adobe Systems
Incorporated.
PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company.
IBM is a trademark of International Business Machines Corporation.
Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are
trademarks of Microsoft Corporation. Univers is a trademark of Linotype
AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation.
Centronics is a trademark of Centronics Corporation. Macintosh and
TrueType are trademarks of Apple Computer, Incorporated. OnPage is a
trademark of COMPUTER:applications, Inc. All other product names are
trademarks/tradenames of their respective owners.
PCL, PCL5e, and PCL6 are trademarks of Hewlett-Packard Company.
This printer contains an emulation of the Hewlett-Packard PCL
command language, recognizes HP PCL commands, and processes these
commands in a manner comparable with Hewlett-Packard LaserJet
printer products.
This product includes an implementation of LZW licensed under U.S.
Patent 4.558.302.
Notice Specifications described in this publication are subject to change without
notice. Use of some features may be limited by your hardware or
software configuration. Contact your dealer, Xerox, or Xerox Limited for
details.

Table of Contents i
DocuPrint N24, N32, and N40 User Guide ❖TOC 1
Chapter 1 Getting Started ............................................................... 1-1
Introduction......................................................................1-2
User Documentation Road Map......................................1-3
Hardcopy User Documentation in the Box........................ 1-3
Your N40 CD Which Comes in the Box.............................1-4
How Much of This Book Must I Read?............................1-6
Printer Components.........................................................1-7
Installing Your Printer......................................................1-9
Printing a Configuration Sheet .....................................1-11
Chapter 2 Printer Management Software and Drivers ............. 2-1
Using CentreWare DP with the DocuPrint N40..............2-2
DocuPrint N40 PCL Emulation Printer Drivers................2-4
DocuPrint N40 PostScript Printer Drivers .......................2-5
Driver Features.................................................................2-6
Installing CentreWare DP and Drivers............................2-8
Configuring Your Drivers.................................................. 2-8
Chapter 3 Using the Control Panel ................................................ 3-1
Control Panel Features.....................................................3-2

TOC 2 ❖DocuPrint N24, N32, and N40 User Guide
The Display...................................................................... 3-3
Menu Options...................................................................3-4
Chapter 4 Paper Loading and Orientation ................................... 4-1
Selecting Paper.................................................................4-2
Storing Paper....................................................................4-5
Loading Paper...................................................................4-6
Using Trays 1, 2, and 3 (if installed).................................. 4-7
Using Trays 4 and 5 in the 2,500 Sheet Feeder............... 4-11
Using the 50 Sheet Bypass Feeder..................................4-14
Using the 100 Envelope Feeder...................................... 4-19
Automatic Tray Switching.............................................4-20
Paper Size/Type Mismatch..............................................4-21
Duplex (Two-Sided) Printing.........................................4-22
Print Orientation and Control Panel Settings................... 4-23
Chapter 5 Clearing Jams and Jam Recovery ................................ 5-1
Paper Jams........................................................................5-2
What Causes a Paper Jam? .............................................. 5-2
Clearing Paper Jams.........................................................5-2
Clearing Area A (No Duplex Module)................................ 5-7
Clearing Area A (With Duplex Module).............................5-9
Clearing Area B.............................................................. 5-12
Clearing Area C..............................................................5-12
Clearing Area D ............................................................. 5-13
Clearing Tray 5...............................................................5-14
Clearing the Duplex Module........................................... 5-15
Chapter 6 Replacing Your Toner Cartridge .................................
6-1
Replacing the Toner Cartridge ........................................6-2
Standard Configuration.................................................... 6-3
Duplex Configuration.......................................................6-6
About the Maintenance Kit.............................................6-9

DocuPrint N24, N32, and N40 User Guide ❖TOC 3
Chapter 7 Troubleshooting ............................................................. 7-1
Diagnostic Message Display............................................7-2
Printer Operation Problems.............................................7-3
Chapter 8 References ........................................................................ 8-1
Further References...........................................................8-2
Appendix A CE Declaration ................................................................ A-1

TOC 4 ❖DocuPrint N24, N32, and N40 User Guide

Chapter 1: Getting Started ❖1-1
Getting Started Chapter1
Introduction .................................................................... 1-2
User Documentation Road Map .................................... 1-3
Hardcopy User Documentation in the Box ...................... 1-3
Your N40 CD Which Comes in the Box ........................... 1-4
How Much of This Book Must I Read? .......................... 1-6
Printer Components ....................................................... 1-7
Installing Your Printer .................................................... 1-9
Printing a Configuration Sheet ................................... 1-11

Introduction
1-2 ❖DocuPrint N24, N32, and N40 User Guide
Introduction This guide is for use with the Xerox DocuPrint N24, N32,
and N40 family of printers.
Because most of the printer’s features and functionality
are shared by all three, this guide uses the generic name
DocuPrint N40 when referring to these printers. And it
refers to all features not found on the base printer as
options.
It identifies two different configurations for the DocuPrint
N40:
• The tabletop configuration.
• The console configuration (sitting on top of the
optional 2,500 Sheet Feeder).
Samples of each configuration are shown later in this
chapter; however, the figures throughout this guide may
show either configuration when illustrating a feature or
procedure.

User Documentation Road Map
Chapter 1: Getting Started ❖1-3
User
Documentation
Road Map
There is user documentation provided to you for the N40
printer in several different places. This section will serve
as an initial roadmap to that documentation.
Hardcopy User
Documentation
in the Box
You have received the following pieces of documentation:
1. An N24, N32, and N40 Quick Installation Guide
(QIG) which shows you how to get the printer up and
running.
2. This N24, N32, and N40 User Guide (UG) which
provides you with the basic information needed to use
your printer. (More detailed N40 user information is
contained in your System Administrator Guide [SAG]
on your N40 CD.)
3. The N24, N32, and N40 Quick Network Install Guide
(QNIG) which briefly shows you how to connect your
printer to a network in your specific environment.
(More detailed Network/Environment information is
contained in the Technical Information Guide [TIG]
on your N40 CD.)

User Documentation Road Map
1-4 ❖DocuPrint N24, N32, and N40 User Guide
Your N40 CD Which
Comes in the Box This CD contains the following pieces of information:
1. The N24, N32, and N40 User Guide (UG)
2. The N24, N32, and N40 Quick Network Install Guide
(QNIG)
3. The N24, N32, and N40 System Administrator Guide
(SAG)
4. The 2,000 Sheet Finisher documentation
5. A procedure to upgrade your printer software.
The System Administrator Guide on this CD contains the
following information should you require it:
1. The N24, N32, and N40 Quick Install Guide in
Chapter 1
2. Installation instructions for N40 options in Appendix
C
3. Installation instructions for the Toner Cartridge and
the Maintenance Kit in Appendix B.
This document also contains a considerable amount of
more detailed N40 user information.