Xerox Phaser 4 400 Assembly instructions

Phaser™4400 Laser Printer
Copyright © 2002 Xerox Corporation. All Rights Reserved. 17
Windows NT 4.x Network
This section provides installation and troubleshooting steps for Windows NT 4.x:
■Preliminary steps —see page 17.
■Quick CD-ROM install steps —see page 17.
■Other methods of installation —see page 18.
■Windows NT 4.x troubleshooting (TCP/IP) —see page 21.
■Windows NT 4.x troubleshooting (AppleTalk) —see page 22.
Preliminary steps
The preliminary steps given below must be accomplished for all printers regardless of the method that is
being used.
1. Verify that the printer is plugged in, turned on, and connected to an active network.
2. Verify that the printer is receiving network traffic by monitoring the LED’s on the back of the
printer or on the CentreDirect External Print Server. When the printer is connected to a
functioning network receiving traffic, its link LED is green, and its traffic LED (amber) is flashing
rapidly.
3. Print the Configuration Pages and retain them for reference. For information on using the front
panel or printing Configuration Pages, refer to the Front Panel section of the Features Guide of
the Interactive Documentation CD-ROM.
4. Check the Configuration Pages and verify that the desired protocol is enabled.
5. Proceed to the Quick CD-ROM install steps or Other methods of installation section for the
installation method desired.
Quick CD-ROM install steps
1. Insert your printer’s Printer Installer and Utilities CD-ROM into your computer’s CD-ROM
drive. If your PC is set to autorun, a Xerox installer should automatically start. If it does not start,
do the following:
a. Click Start and Run.
b. In the Run window, type: <CD drive>:\INSTALL.EXE.
2. Select your desired language from the list.
3. Install the printer drivers for your printer. Within the Xerox installer, select Printer Drivers, and
then select Install Xerox Phaser 4400 Laser Printer Drivers.
4. Click Yes to accept the Xerox Software License Agreement.
5. The Xerox installer searches the network and displays the first printer found. Click Next to accept
this printer.

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Phaser™4400 Laser Printer 18
6. Click Next to accept the printer’s default name or enter an alternate name, and then click Save
Changes before clicking Next.
7. The information dialog box displays the files to be copied to your system. Click Next to install the
files and Finish to complete the installation.
Other methods of installation
Your printer can also be installed on a Windows NT network using one of these methods:
■Microsoft TCP/IP protocol
■AppleTalk protocol
■The CentreWare IS program on your Advanced Printer Management Tools CD-ROM can also
be used to monitor and configure the printer. If your printer is connected to a Windows NT
network with the TCP/IP protocol enabled, you can use a web browser to monitor and configure
your printer through CentreWare IS.
■For installing or managing multiple printers on a Windows NT network with the TCP/IP protocol
enabled, you can use the Xerox CentreWare MC snap-in to Microsoft Management Console. Refer
to the Xerox CentreWare MC User Guide on the Advanced Printer Management Tools
CD-ROM.
■You can use Xerox TCP/IP Port Monitor to add or remove TCP/IP ports for installations using the
PCL driver.
Quick install steps (Microsoft TCP/IP protocol)
1. At the Desktop, right-mouse-click the Network Neighborhood icon and select Properties.
2. Click on the Protocols tab and verify that the TCP/IP protocol has been loaded.
3. Select the Services tab and verify that Microsoft TCP/IP Printing is loaded.
4. If this software is not present, install it using the documentation provided by Microsoft, and then
return to this document.
5. Open the Control Panel and double-click the Printers icon.
6. Double-click Add Printer; the Add Printer Wizard starts.
7. Verify that My Computer is selected and click Next>.
8. Click Add Port.
9. From the list that appears, select LPR Port.
10. Click New Port. This opens up the Add LPR compatible printer window.
11. Type the IP address of your printer and a printer name of up to 31 characters (no spaces).
12. Select OK. The Wizard returns you to the previous dialog. Verify that the new IP address you
entered is in the list and is correct. The check box to the left of the address must be checked; if it is
not, check it, and then select Next>.
13. Insert your printer’s Printer Installer and Utilities CD-ROM into your computer’s CD-ROM
drive and click Have Disk.
14. Click the Browse button and select the directory containing the Windows NT drivers.
15. Select the *.INF file.

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Phaser™4400 Laser Printer 19
16. Click Open. The Wizard returns you to the previous dialog. Verify that the path and filename are
correct and click OK.
17. At the next dialog, enter a name for the printer and select whether you want that printer to be the
default. Click Next>.
18. If the printer is not shared, click Next>. To share the printer, enter a Share Name, check the share
checkbox, and then click Next>.
19. At the next dialog, it is recommended that you print a test print. Click Finish.
20. Wait for the test print to print. A new dialog asks for confirmation of the test print; click Yes.
21. Send a print job to the printer.
22. Check the print job for print-quality. If print-quality problems exist or if your job did not print,
refer to the Troubleshooting Guide on the Interactive Documentation CD-ROM to correct the
problem or access PhaserSMART from the Troubleshooting tab of your Windows driver.
Quick install steps (AppleTalk protocol)
Note
Services for Macintosh must be installed for AppleTalk to be available on an NT 4.x server.
1. At the Desktop, right-mouse-click the Network Neighborhood icon and select Properties.
2. Click the Protocolstab and verify that the AppleTalk protocol has been loaded.
3. If the AppleTalk software is not present, install it using the documentation provided by Microsoft,
and then return to this document.
4. Open the Control Panel and double-click the Printers icon.
5. Double-click Add Printer; the Add Printer Wizard starts.
6. Verify that My Computer is selected and click Next>.
7. Click Add Port.
8. Select the AppleTalk Printing Devices and click New Port.
9. Click Ethernet and select the device.
10. Choose your printer device from the list, then click OK.
11. Click OK. The Wizard returns you to the previous dialog. Verify that the port name you entered is
in the list and is correct. The check box to the left of the port name must be checked; if it is not,
check it, and then select Next>.
12. Insert your printer’s Printer Installer and Utilities CD-ROM into your computer’s CD-ROM
drive and click Have Disk.
13. Click the Browse button and select the directory containing the Windows NT drivers:
<CD Drive>:\instal\winnt40, and then click Open.
14. Select the *.INF file, then click OK.
15. The Wizard returns you to the previous dialog. Verify that the path and file name are correct and
click OK.
16. At the next dialog, enter a name for the printer and select whether you want that printer to be the
default, and then click Next>.

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17. If the printer is not shared, click Next>. To share the printer, enter a Share Name, check the share
checkbox, and then click Next>.
18. At the next dialog it is recommended that you print a test print. Click Finish.
19. Wait for the test print to print. A new dialog asks for confirmation of the test print; click Yes.
20. Send a print job to the printer.
21. Check the print job for print-quality. If print-quality problems exist or if your job did not print,
refer to the Troubleshooting Guide on the Interactive Documentation CD-ROM to correct the
problem or access PhaserSMART from the Troubleshooting tab of your printer driver.
Xerox TCP/IP Port Monitor
The Xerox installer for Windows automatically installs Xerox TCP/IP Port Monitor for those
installations using the PCL driver. The Xerox TCP/IP Port Monitor can be used to add or remove TCP/
IP ports.
Adding a port using Xerox TCP/IP Port Monitor
1. To add a TCP/IP port, open the Printer Properties dialog box for the printer you would like to
attach the new TCP/IP port.
a. Click Start, scroll to Settings, and click Printers.
b. Click your right-mouse button on the printer to which you want to attach the new TCP/IP
port, and select Properties.
2. Select the Details tab, and click the Add Port button.
3. In the Add Port dialog box, select Other.
4. From the list of available printer port monitors, select the Xerox TCP/IP Port, and then click the
OK button.
5. At this point, you enter the Xerox TCP/IP Printer Port Wizard. The wizard guides you step-by-
step through the following procedures:
a. Choosing a name for the new port.
b. Identifying a printer by its DNS Name or IP Address.
c. (Alternatively) Identifying a printer using the automatic Printer Discovery feature. Click
Next to proceed with the port installation.
6. The wizard verifies the port name and printer address, and automatically configures the remaining
port settings for you. Any errors detected in printer identification displays a dialog box requesting
Additional Information. In the Add Xerox TCP/IP Port window:
a. Under Enter a Port Name, enter a unique name for the port being added.
b. Under Enter a printer name or IP address, enter the printer’s host name or IP Address.
c. Click Next.
Note
To locate Xerox printers on your local area network, select Auto Printer Discovery, and
then click Refresh. The Xerox TCP/IP Port Monitor searches the network for Xerox printers
and displays them in a list. Select your desired printer from the list and click OK.

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7. After all the port settings have been configured and verified, a Completing dialog box appears
summarizing all of the settings. You have the opportunity to change any of the settings by clicking
the Back key. Otherwise, click the Finish key to complete the port setup.
8. Click OK to exit from Printer Properties. This completes the installation of the Xerox TCP/IP
Port.
Windows NT 4.x troubleshooting (TCP/IP)
This troubleshooting section assumes you have completed the following tasks:
■You have loaded a Phaser printer PCL or PostScript print driver.
■You have printed and retained a current copy of the Configuration Pages. For information on
printing Configuration Pages, refer to the Front Panel section of the Features Guide on the
Interactive Documentation CD-ROM.
1. Verify these items in the TCP/IP area of the Configuration Pages:
■IP Address Source is set to DHCP, Front Panel, BOOTP, or Auto IP (depending on your
network configuration).
■Current IP Address is set correctly. (Note this address if it is assigned by Auto IP, DHCP, or
BOOTP.)
■Subnet Mask is set correctly (if used).
■Default Gateway is set correctly (if used).
The LPR setting must be enabled. Check the LPR and AppSocket settings and verify they are set
as desired.
2. Verify the Language in the LPR area of the Configuration Pages:
■Interpreters: Auto, PCL or PostScript (depending on your driver).
3. Verify that the client is logged into the network and printing to the correct print queue. Also verify
that the user has access to the Phaser printer queue.
4. From the server desktop, use the right-mouse button to click on Network Neighborhood. With
the left-mouse button, select Properties from the cascade menu.
5. The Network dialog should appear. Select the Protocols tab.
6. Check the list of installed network protocols for TCP/IP Protocol.
7. As required, click Add and install any components not listed and restart the system.
8. Once rebooted, click on Start, select Settings, select Control Panel, and double-click on
Services. Find TCP/IP PrintServer. Verify that the Status column reads “Started”and the Startup
column reads “automatic”.
9. Select the Start button and Settings, then select the Printers folder. The Printers window should
appear.
10. Right-mouse-click on the printer icon and select Properties.
11. Verify that you have loaded and selected the correct driver for your printer.
12. Select the Ports tab.

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13. Verify that the IP Address in the Print to the following port list is the same as the one from the
Configuration Pages. If necessary, re-select the TCP/IP number used for your printer.
14. Click on the General tab, then click Print Test Page. If the printer still does not print, access
PhaserSMART from the Troubleshooting tab of your printer driver or refer to the Xerox web site
at: www.xerox.com/officeprinting/support.
Windows NT 4.x troubleshooting (AppleTalk)
This troubleshooting section assumes you have completed the following tasks:
■You have loaded a Phaser printer PostScript print driver.
■You have printed and retained a current copy of the Configuration Pages. For information on
printing Configuration Pages, refer to the Front Panel section of the Features Guide on the
Interactive Documentation CD-ROM.
1. Verify these items in the EtherTalk areas of the Configuration Pages:
■The EtherTalk Name is correct.
■Enabled is set to Yes.
■Zone contains the desired zone name or * (* = means default local zone).
2. Verify that the client is logged into the network and printing to the correct print queue. Also verify
that the user has access to the Phaser printer queue.
3. From the server desktop, use the right-mouse button and select Network Neighborhood. With the
left-mouse button, select Properties from the cascade menu.
4. The Network dialog should appear. Select the Configuration tab.
5. Check the list of installed network components for AppleTalk Protocol.
6. As required, install any components not listed and restart the system.
7. Once rebooted, select the Start button and Settings, then select the Printers folder. The Printers
window should appear.
8. Right-mouse-click on the printer icon and select Properties.
9. Verify that you have selected the correct driver for your printer.
10. Select the Ports tab.
11. Verify the AppleTalk name in the Print to the following port list. If necessary, re-select the
correct name or, if not listed, Add a new port, selecting the Zone, then the name, from Steps 1 and
2 above.
12. Click on the General tab, then click Print Test Page. If the printer still does not print, access
PhaserSMART from the Troubleshooting tab of your printer driver or refer to the Xerox web site
at: www.xerox.com/officeprinting/support.