Xerox VersaLink C620 User manual

VERSION 1.0
FEBRUARY 2024
702P08996
Xerox®VersaLink®C620
Color Printer
User Guide

© 2024 Xerox Corporation. All rights reserved.
Xerox®, VersaLink®, Global Print river®, MeterAssistant®, PagePack®, Scan to PC esktop®, SMARTsend®,
SuppliesAssistant®, Xerox Extensible Interface Platform®, and Xerox Secure Access Unified I System®are
trademarks of Xerox Corporation in the United States and/or other countries.
Adobe, Adobe P F logo, Acrobat, and PostScript are either registered trademarks or trademarks of Adobe in the
United States and/or other countries.
Android, Google Play, Google rive, and Google Chrome are trademarks of Google LLC.
Apache®is a trademark of the Apache Software Foundation in the United States and/or other countries.
Apple, App Store, AirPrint, Bonjour, iBeacon, iPad, iPhone, iPod, iPod touch, Mac, Macintosh, macOS, and OS X are
trademarks of Apple, Inc., registered in the U.S. and other countries and regions.
The Bluetooth®word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such marks
by Xerox is under license.
omino is a trademark of HCL Technologies Limited.
ROPBOX and the ropbox Logo are trademarks of ropbox, Inc.
ebian is a registered trademark of Software in the Public Interest, Inc.
ENERGY STAR®and ENERGY STAR mark are registered trademarks owned by the U S. Environmental Protection
Agency.
HP®, HP-UX®, Jet irect, and PCL®are trademarks of the Hewlett-Packard Company.
IBM, AIX, and PowerPC are trademarks or registered trademarks of International Business Machines Corporation
registered in many jurisdictions worldwide.
IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and
certain other countries.
Itanium is a trademark of Intel Corporation or its subsidiaries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux®is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft, Active irectory, Azure, Excel, Microsoft Exchange Server, Microsoft 365, Office 365, One rive, Windows,
Windows Server, Windows Vista are trademarks of the Microsoft group of companies.
Mopria™is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United States and other
countries. Unauthorized use is strictly prohibited.
Netscape is a trademark of AOL Membership Services LLC.
Novell, NetWare, Novell irectory Services, and N S are registered trademarks or service marks of Novell, Inc. in the
United States and other countries.
OpenL AP is a registered trademark of the OpenL AP Foundation.
SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries.

Sun and Solaris are registered trademarks of Oracle and/or its affiliates.
ThinPrint is a registered trademark of Cortado AG in the United States and other countries.
Trellix, ePolicy Orchestrator, and ePO are trademarks Musarubra US LLC.
UNIX®is a registered trademark of The Open Group.
Wi-Fi®and Wi-Fi irect®are registered trademarks of Wi-Fi Alliance®.
Wi-Fi Protected Setup™, WPA™, WPA2™, and WPA3™are trademarks of Wi-Fi Alliance®.

4Xerox®VersaLink®C620 Color Printer User Guide

Xerox®VersaLink®C620 Color Printer User Guide 5
Contents
Safety................................................................................................................................................13
Notices and Safety........................................................................................................................14
Conventions.................................................................................................................................15
Product Statements ................................................................................................................15
Electrical Safety ............................................................................................................................19
General Guidelines..................................................................................................................19
Power Cord............................................................................................................................19
Emergency Power Off..............................................................................................................20
Battery Safety........................................................................................................................20
Operational Safety ........................................................................................................................21
Operational Guidelines ............................................................................................................21
Printer Location......................................................................................................................21
Printer Supplies ......................................................................................................................22
Consumable Information.........................................................................................................22
Maintenance Safety ......................................................................................................................23
Environmental, Health and Safety Contact Information. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . 24
Product Symbols ...........................................................................................................................25
Getting Started....................................................................................................................................29
Parts of the Printer.........................................................................................................................30
Front View.............................................................................................................................30
Internal Parts.........................................................................................................................31
Rear View..............................................................................................................................32
Control Panel.........................................................................................................................33
Additional Configurations and Options . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . 35
Paper Tray Options..................................................................................................................36
Power Options ..............................................................................................................................37
Power Saver...........................................................................................................................37
Powering On the Printer or Exiting Sleep Mode . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. .. . .. 37
Restarting, Placing in Sleep Mode, or Powering Off the Printer. .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . 38
Accessing the Printer......................................................................................................................39
Authentication.......................................................................................................................39
Authorization.........................................................................................................................40
Personalization.......................................................................................................................40
Accounting............................................................................................................................40
Logging In.............................................................................................................................41
Apps, Features, and Functions..........................................................................................................42
Introduction to Apps...............................................................................................................42
Adaptive Learning...................................................................................................................42
Information Pages.........................................................................................................................43
Printing Information Pages.......................................................................................................43
Configuration Reports..............................................................................................................44
The Embedded Web Server.............................................................................................................45

6Xerox®VersaLink®C620 Color Printer User Guide
Finding the IPAddress of Your Printer.........................................................................................45
Accessing the Embedded Web Server.........................................................................................46
Logging In Using the Embedded Web Server .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . 46
Certificates for the Embedded Web Server. .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . . 47
ownloading the Configuration Report from the Embedded Web Server.. . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 47
Using the Remote Control Panel Feature.....................................................................................47
ownloading the Print rivers from the Embedded Web Server. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . . 48
Using Xerox®Workplace Cloud to Manage your evice . . . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . 48
Installation and Setup....................................................................................................................50
Installation and Setup Overview................................................................................................50
Selecting a Location for the Printer.............................................................................................50
Updating the Printer System Software........................................................................................50
Removing the Internal Packing Materials . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 51
Connecting the Printer ...................................................................................................................54
Selecting a Connection Method.................................................................................................54
Connecting to a Computer Using a USB Cable . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 54
Connecting to a Wired Network.................................................................................................55
Wireless Network Adapter with Bluetooth. . . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. 55
Connecting with Wi-Fi irect.....................................................................................................56
Connecting with Near Field Communication (NFC) . . . .. . .. . .. . .. . .. .. . . .. .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . 57
Configuring AirPrint.................................................................................................................59
Configuring a evice for Universal Print . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. .. . .. . .. .. . . .. .. . .. . .. . 59
Initial Printer Setup........................................................................................................................61
Configuration Watchdog..........................................................................................................61
Fleet Orchestrator...................................................................................................................61
Xerox®Easy Assist Application...................................................................................................62
Installing the Print river Software ...................................................................................................63
Operating System Requirements................................................................................................63
Installing the Print rivers for a Windows Network Printer.... . . . ........ . . . ....... . . . . ....... . . . ........ . . . ........ . . . .. 63
Installing the Windows Print river .zip File. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . . 64
Installing the Print rivers for a Windows USB Printer . . .. . .. .. . . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . . 64
Installing the Printer as a Web Service on evices .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. .. . .. . .. . 65
Installing the rivers and Utilities for Macintosh OS (MacOS) . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. 65
Installing Print rivers and Utilities for UNIX and Linux Printing.. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. .. . .. 67
More Information..........................................................................................................................68
Locating the Serial Number ......................................................................................................68
Personalize..........................................................................................................................................69
Personalize Overview......................................................................................................................70
Personalization by the User.............................................................................................................71
Personalizing the Home Screen .................................................................................................71
Personalizing Entry Screen efaults............................................................................................72
Removing App Personalization Using the Control Panel.. . .. .. . . .. .. . .. . .. .. . . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . . 73
Personalizing the Language......................................................................................................73
Personalization from Adaptive Learning. . .. . .. .. . . .. .. . .. . .. .. . . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . . 74
Personalized Language Suggestions...........................................................................................74
Managing your Personalization Suggestions . .. . . .. .. . .. . .. .. . . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. 74
Contents

Xerox®VersaLink®C620 Color Printer User Guide 7
Removing All Personalizations..........................................................................................................75
Xerox®Apps........................................................................................................................................77
Xerox®App Gallery........................................................................................................................78
Xerox®App Gallery Overview ....................................................................................................78
Creating a Xerox®App Gallery Account.......................................................................................78
Logging in to your Xerox®App Gallery Account ............................................................................79
Installing or Updating an App from the Xerox®App Gallery............................................................79
evice.........................................................................................................................................81
evice Overview.....................................................................................................................81
Accessibility...........................................................................................................................82
About...................................................................................................................................83
Information Pages..................................................................................................................83
Supply Status.........................................................................................................................84
Billing and Usage Counters.......................................................................................................84
Remote Services.....................................................................................................................85
Xerox®Easy Assist (XEA) App....................................................................................................85
Jobs............................................................................................................................................90
Jobs Overview........................................................................................................................90
Job Options...........................................................................................................................90
Managing Jobs ......................................................................................................................90
Managing Special Job Types.....................................................................................................92
Managing Jobs using the Embedded Web Server. . .. . . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . . 95
Print From....................................................................................................................................97
Print From Overview................................................................................................................97
Printing From a USB Flash rive ................................................................................................97
Printing from Saved Jobs..........................................................................................................98
@PrintByXerox............................................................................................................................100
@PrintByXerox Overview ........................................................................................................100
Printing with the @PrintByXerox App ... . . . . . ...... . . . . ...... . . . . . ...... . . . . . ...... . . . . ....... . . . . ...... . . . . . ...... . . . . . ..... 100
Xerox®Connect for XMPie.............................................................................................................101
Xerox®Connect for XMPie App Overview...................................................................................101
Printing............................................................................................................................................103
Printing Overview ........................................................................................................................104
Selecting Printing Options.............................................................................................................105
Print river Help ...................................................................................................................105
Windows Printing Options ......................................................................................................105
Macintosh Printing Options ....................................................................................................107
UNIX, Linux, and AS/400 Printing ............................................................................................108
Mobile Printing Options .........................................................................................................111
Print Jobs...................................................................................................................................113
Managing Jobs ....................................................................................................................113
Printing Special Job Types ......................................................................................................114
Printing Features .........................................................................................................................118
Selecting Paper Options for Printing ... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 118
Contents

8Xerox®VersaLink®C620 Color Printer User Guide
Printing on Both Sides of the Paper..........................................................................................119
Xerox Black and White...........................................................................................................119
Print Quality ........................................................................................................................120
Image Options.....................................................................................................................120
Printing Multiple Pages to a Single Sheet..... . . . . ...... . . . . . ...... . . . . . ...... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ...... . . . 121
Printing Booklet Layout..........................................................................................................121
Using Special Pages ..............................................................................................................122
Printing Annotations for Windows............................................................................................124
Printing Watermarks for Windows............................................................................................125
Orientation..........................................................................................................................126
Advanced Printing Options.....................................................................................................126
Using Custom Paper Sizes.............................................................................................................129
efining Custom Paper Sizes...................................................................................................129
Printing on Custom-Size Paper.................................................................................................130
Print From..................................................................................................................................132
Printing From a USB Flash rive ..............................................................................................132
Printing from Saved Jobs........................................................................................................133
Printing from the Embedded Web Server....... . . . ........ . . . ....... . . . ........ . . . ........ . . . ....... . . . ........ . . . ........ . 133
Paper and Media ...............................................................................................................................135
Paper and Media Overview............................................................................................................136
Supported Paper .........................................................................................................................137
Recommended Media ...........................................................................................................137
Ordering Paper.....................................................................................................................137
General Paper Loading Guidelines............................................................................................137
Paper That Can amage Your Printer .......................................................................................137
Paper Storage Guidelines .......................................................................................................138
Paper Characteristics.............................................................................................................138
Supported Paper Types and Weights ........................................................................................139
Supported Standard and Custom Paper Sizes.... . . . ........ . . . ........ . . . ....... . . . ........ . . . ........ . . . ....... . . . . ..... 140
Configuring Paper Tray Settings.....................................................................................................143
Configuring edicated Paper Trays ..........................................................................................143
Paper Size Confirmation.........................................................................................................143
Changing Paper Size, Type, and Color.......................................................................................143
Loading Paper ............................................................................................................................145
Loading Paper in Trays 1–5.....................................................................................................145
Adjusting the Paper Guides in the 550-Sheet Adjustable Trays .. ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . 148
Loading Paper in the Bypass Tray.............................................................................................149
Printing on Special Paper ..............................................................................................................152
Envelopes............................................................................................................................152
Labels.................................................................................................................................156
Glossy Media.......................................................................................................................159
Maintenance.....................................................................................................................................161
General Precautions.....................................................................................................................162
Cleaning the Printer.....................................................................................................................163
Contents

Xerox®VersaLink®C620 Color Printer User Guide 9
Cleaning the Printer Exterior ...................................................................................................163
Supplies.....................................................................................................................................164
Consumables.......................................................................................................................164
Routine Maintenance Items ...................................................................................................164
Ordering Supplies .................................................................................................................164
Toner Cartridges...................................................................................................................165
Waste Toner Container ..........................................................................................................167
Imaging Kit.........................................................................................................................169
Paper Tray Feed Roller Assembly..............................................................................................173
Recycling Supplies.................................................................................................................178
Resetting Supply Life Counters ................................................................................................178
Managing the Printer...................................................................................................................179
Viewing the Meter Reading ....................................................................................................179
Printing the Billing Summary Report.........................................................................................179
Moving the Printer.......................................................................................................................180
Troubleshooting.................................................................................................................................181
General Troubleshooting...............................................................................................................182
Restarting the Printer.............................................................................................................182
Printer oes Not Power On.....................................................................................................182
Printer Resets or Powers Off Frequently . ... .. .. ... .. .. .. .... .. .. ... .. .. ..... .. .. .. ... .. .. ... .. .. ...... .. .. .... .. .. .... .. .. .. 183
Printer oes Not Print............................................................................................................183
Printing Takes Too Long .........................................................................................................184
ocument Fails to Print..........................................................................................................186
ocument Prints from Wrong Tray...........................................................................................187
Empty or Partially Printed ocument ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . .. 187
Printer is Making Unusual Noises.............................................................................................187
Automatic 2-Sided Printing Problems........ . . . ........ . . . ........ . . . ........ . . ........ . . . ........ . . . ........ . . . ....... . . . .. 188
ate and Time Are Incorrect ..................................................................................................188
Wireless Network Adapter Problems.........................................................................................189
Paper Jams ................................................................................................................................190
Locating Paper Jams .............................................................................................................190
Minimizing Paper Jams..........................................................................................................190
Clearing Paper Jams..............................................................................................................191
Troubleshooting Paper Jams...................................................................................................198
Print Problems.............................................................................................................................201
Identifying Print Problems......................................................................................................201
Print-Quality Problems ...........................................................................................................201
Getting Help...............................................................................................................................209
Viewing Error and Alert Messages on the Control Panel. . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 209
Viewing the Error History on the Control Panel .... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . .. 209
Support Logs........................................................................................................................209
The Embedded Web Server ....................................................................................................210
Online Support Assistant........................................................................................................210
Information Pages................................................................................................................210
More Information.................................................................................................................211
Contents

10 Xerox®VersaLink®C620 Color Printer User Guide
Specifications....................................................................................................................................213
Printer Configurations and Options.................................................................................................214
Standard Features.................................................................................................................214
Options and Upgrades...........................................................................................................215
Finishing Options..................................................................................................................215
Physical Specifications..................................................................................................................216
Base Configuration ...............................................................................................................216
Base Configuration with 4-Optional Tray Modules......... . . . ........ . . . ....... . . . ........ . . . ........ . . . ........ . . . ..... 216
Base Configuration with Printer Stand . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . 217
Configuration with Optional Trays and Printer Stand ... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 217
Clearance Requirements...............................................................................................................218
Base Configuration ...............................................................................................................218
Base Configuration with 4-Optional Tray Modules......... . . . ........ . . . ....... . . . ........ . . . ........ . . . ........ . . . ..... 219
Configuration with Optional Trays and Printer Stand ... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 220
Environmental Specifications.........................................................................................................221
Temperature........................................................................................................................221
Relative Humidity .................................................................................................................221
Elevation.............................................................................................................................221
Electrical Specifications ................................................................................................................222
.........................................................................................................................................222
Performance Specifications ...........................................................................................................223
Printing Resolution................................................................................................................223
Print Speed..........................................................................................................................223
Environmental, Health and Safety Contact Information.. . . . ........ . . . ........ . . . ....... . . . . ....... . . . ........ . . . ........ . . . 224
Regulatory Information.......................................................................................................................225
Basic Regulations ........................................................................................................................226
United States FCC Regulations................................................................................................226
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters . . . . . . . ..... . . . . . ...... . . . . . ...... . . . 226
Laser Notice ........................................................................................................................227
Canada...............................................................................................................................227
European Union and European Economic Area Compliance.. . . . . ....... . . . . ...... . . . . . ...... . . . . ....... . . . . ...... . . . 228
ENERGY STAR......................................................................................................................229
Eurasian Economic Community Certification... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 231
Germany.............................................................................................................................231
Turkey RoHS Regulation .........................................................................................................232
Ukraine RoHS Compliance......................................................................................................232
Safety Certification......................................................................................................................233
Material Safety ata Sheets..........................................................................................................234
Recycling and isposal........................................................................................................................235
All Countries...............................................................................................................................236
Battery Removal...................................................................................................................236
North America............................................................................................................................237
European Union..........................................................................................................................238
Contents

Xerox®VersaLink®C620 Color Printer User Guide 11
isposal Outside of the European Union. . . . . ....... . . . . ...... . . . . . ...... . . . . ....... . . . . ....... . . . . ...... . . . . . ...... . . . . ... 238
Other Countries...........................................................................................................................239
Apps Features....................................................................................................................................241
Apps Features.............................................................................................................................242
Contents

12 Xerox®VersaLink®C620 Color Printer User Guide
Contents

Xerox®VersaLink®C620 Color Printer User Guide 13
Safety
This chapter contains:
Notices and Safety...............................................................................................................................14
Conventions........................................................................................................................................15
Electrical Safety...................................................................................................................................19
Operational Safety...............................................................................................................................21
Maintenance Safety.............................................................................................................................23
Environmental, Health and Safety Contact Information . . .. . .. . .. .. . .. . .. . .. . .. .. . . .. .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . 24
Product Symbols..................................................................................................................................25
Your printer and the recommended supplies have been designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.

Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to ensure the
continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These include safety
agency evaluation and certification, and compliance with electromagnetic regulations and established
environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®materials
only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of external
devices, can affect the product certification. For more information, contact your Xerox representative.
14 Xerox®VersaLink®C620 Color Printer User Guide
Safety

Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
ifferent types of statements include:
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARR :: Indicates a risk of electrical shock.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of burn if touched.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARR :: Indicates a crush hazard.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARR :: Indicates a risk of being caught between moving parts.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or abrasion injuries from rotating parts.
PRODUCT STATEMENTS
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the authorized replacement from the manufacturer.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: o not use this product with extension cords, multioutlet power
strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be
easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: o not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARR :: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
Xerox®VersaLink®C620 Color Printer User Guide 15
Safety

CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARR :: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: o not cut, twist, bind, crush, or place heavy objects on the power
cord. o not subject the power cord to abrasion or stress. o not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARR :: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their marked
plug-in ports.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARR :: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARR :: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20 kg. (44 lb.), then it may
require two or more people to lift it safely.
16 Xerox®VersaLink®C620 Color Printer User Guide
Safety

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• isconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing
over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then
remove the output options and lift the printer off the trays. o not try to lift the printer and any
options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of
the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARR :: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARR :: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARR :: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide can result in hazardous radiation
exposure.
Xerox®VersaLink®C620 Color Printer User Guide 17
Safety

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. o not recharge, disassemble, or
incinerate a lithium battery. iscard used lithium batteries according to the manufacturer instructions and
local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
OOzzoonnee aanndd VVeennttiillaattiioonn IInnffoorrmmaattiioonn
Refer to Facts about ozone and Facts about ventilation at Health and Safety of Our Work Environment - Xerox.
SSAAVVEE TTHHEESSEE IINNSSTTRRUUCCTTIIOONNSS..
18 Xerox®VersaLink®C620 Color Printer User Guide
Safety

Electrical Safety
GENERAL GUIDELINES
CCaauuttiioonn::
• o not push objects into slots or openings on the printer. Touching a voltage point or shorting out a
part could result in fire or electric shock.
• o not remove the covers or guards that are fastened with screws unless you are installing optional
equipment and are instructed to do so. Power off the printer when performing these installations.
isconnect the power cord when removing covers and guards for installing optional equipment. Except
for user-installable options, there are no parts that you can maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. isconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
POWER CORD
Use the power cord supplied with your printer.
CCaauuttiioonn:: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or power plugs.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is
connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.
• o not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground
connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the
electrical specification of the printer with an electrician if necessary.
• o not place the printer in an area where people can step on the power cord.
• o not place objects on the power cord.
• o not plug or unplug the power cord while the power switch is in the On position.
Xerox®VersaLink®C620 Color Printer User Guide 19
Safety

• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to
disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
EMERGENCY POWER OFF
If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the
electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
BATTERY SAFETY
One or more circuit boards in this printer contain a lithium battery. o not attempt to repair or replace the lithium
battery. If there is a problem with the battery, contact an authorized service representative to correct the problem.
CCaauuttiioonn:: If the battery on a circuit board is installed incorrectly, there is a risk of explosion.
The lithium battery in this printer contains Perchlorate Material. For information about the special handling
procedures associated with Perchlorate Material, refer to https://dtsc.ca.gov/perchlorate/.
20 Xerox®VersaLink®C620 Color Printer User Guide
Safety