Xerox workcentre wc3655 User manual

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Document version 1.0: June 2014
BR9441_en-us

Contents
1 Safety 11
Electrical Safety............................................................................................................................................................. 12
General Guidelines................................................................................................................................................ 12
Power Cord .............................................................................................................................................................. 12
Emergency Turn Off............................................................................................................................................. 13
Laser Safety............................................................................................................................................................. 13
Operational Safety....................................................................................................................................................... 14
Operational Guidelines ....................................................................................................................................... 14
Ozone Release........................................................................................................................................................ 14
Printer Location ..................................................................................................................................................... 14
Printer Supplies ...................................................................................................................................................... 15
Maintenance Safety .................................................................................................................................................... 16
Printer Symbols.............................................................................................................................................................. 17
Environmental, Health, and Safety Contact Information............................................................................. 18
2 Features 19
Parts of the Printer ....................................................................................................................................................... 20
Front View................................................................................................................................................................ 20
Rear View ................................................................................................................................................................. 21
Internal Parts.......................................................................................................................................................... 21
Control Panel .......................................................................................................................................................... 22
Power Saver Mode........................................................................................................................................................ 24
Setting the Power Saver Timer ........................................................................................................................ 24
Exiting Power Saver Mode................................................................................................................................. 24
Information Pages ....................................................................................................................................................... 25
Configuration Report........................................................................................................................................... 25
Printing the Configuration Report.................................................................................................................. 25
Administrative Features ............................................................................................................................................. 26
CentreWare Internet Services .......................................................................................................................... 26
Finding the IP Address of the Printer ............................................................................................................ 26
More Information......................................................................................................................................................... 27
3 Installation and Setup 29
Installation and Setup Overview............................................................................................................................. 30
Selecting a Location for the Printer ....................................................................................................................... 31
Connecting the Printer................................................................................................................................................ 32
Selecting a Connection Method...................................................................................................................... 32
Physically Connecting the Printer to the Network.................................................................................... 33
Connecting to a Computer Using USB.......................................................................................................... 33
Connecting to a Telephone Line ..................................................................................................................... 34
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Turning the Printer On and Off........................................................................................................................ 34
Configuring Network Settings.................................................................................................................................. 36
About TCP/IP and IP Addresses ...................................................................................................................... 36
Enabling the Printer for Scanning........................................................................................................................... 37
Installing the Software............................................................................................................................................... 38
Operating System Requirements.................................................................................................................... 38
Installing the Print Drivers for a Windows Network Printer .................................................................. 38
Installing the Print Drivers for a Windows USB Printer........................................................................... 39
Installing Print Drivers for Macintosh OS X Version 10.7 and Later .................................................. 40
Installing Scan Drivers for Macintosh ........................................................................................................... 41
Installing Drivers and Utilities for UNIX and Linux.................................................................................. 41
Other Drivers........................................................................................................................................................... 42
Installing the Printer as a Web Service on Devices .......................................................................................... 43
4 Paper and Media 45
Supported Paper............................................................................................................................................................ 46
Recommended Media......................................................................................................................................... 46
Ordering Paper....................................................................................................................................................... 46
General Paper Loading Guidelines ................................................................................................................. 46
Paper That Can Damage Your Printer........................................................................................................... 47
Paper Storage Guidelines................................................................................................................................... 47
Supported Paper Types and Weights............................................................................................................ 48
Supported Standard Paper Sizes..................................................................................................................... 48
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 49
Supported Standard Paper Sizes for Automatic 2-Sided Printing ...................................................... 49
Supported Custom Paper Sizes........................................................................................................................ 49
Loading Paper ................................................................................................................................................................ 50
Loading Paper in the Bypass Tray .................................................................................................................. 50
Loading Small Paper Sizes in the Bypass Tray........................................................................................... 52
Configuring Trays 1–4 for the Paper Length.............................................................................................. 55
Loading Paper in Trays 1–4............................................................................................................................... 57
Configuring Tray Behavior ................................................................................................................................ 59
Printing on Special Paper........................................................................................................................................... 60
Envelopes ................................................................................................................................................................. 60
Labels......................................................................................................................................................................... 63
5 Printing 65
Printing Overview.......................................................................................................................................................... 66
Selecting Printing Options ......................................................................................................................................... 67
Print Driver Help .................................................................................................................................................... 67
Windows Printing Options ................................................................................................................................. 67
Macintosh Printing Options .............................................................................................................................. 69
Printing Features........................................................................................................................................................... 70
Printing on Both Sides of the Paper............................................................................................................... 70
Orientation .............................................................................................................................................................. 71
Selecting Paper Options for Printing.............................................................................................................. 72
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Printing Multiple Pages to a Single Sheet.................................................................................................... 72
Printing Booklets ................................................................................................................................................... 73
Print Quality ............................................................................................................................................................ 73
Lightness .................................................................................................................................................................. 73
Contrast.................................................................................................................................................................... 74
Printing Watermarks............................................................................................................................................ 74
Scaling....................................................................................................................................................................... 75
Printing Mirror Images........................................................................................................................................ 75
Printing from a USB Flash Drive...................................................................................................................... 75
Printing Special Job Types................................................................................................................................. 76
Using Custom Paper Sizes ......................................................................................................................................... 78
Defining Custom Paper Sizes............................................................................................................................ 78
Creating and Saving Custom Paper Sizes.................................................................................................... 78
Printing on Custom Paper Sizes....................................................................................................................... 79
6 Copying 81
Basic Copying................................................................................................................................................................. 82
Document Glass..................................................................................................................................................... 82
Document Glass Guidelines .............................................................................................................................. 82
Document Feeder ................................................................................................................................................. 83
Duplex Automatic Document Feeder Guidelines...................................................................................... 83
Copying an ID Card.............................................................................................................................................. 83
Adjusting Copying Options ....................................................................................................................................... 85
Basic Settings ......................................................................................................................................................... 86
Image-Quality Settings ...................................................................................................................................... 87
Output Adjustments ............................................................................................................................................ 88
7 Scanning 91
Basic Scanning ............................................................................................................................................................... 92
Document Glass..................................................................................................................................................... 93
Document Glass Guidelines .............................................................................................................................. 93
Document Feeder ................................................................................................................................................. 93
Duplex Automatic Document Feeder Guidelines...................................................................................... 94
Scanning to a USB Flash Drive................................................................................................................................. 95
Scanning to a Shared Folder on a Network Computer................................................................................... 96
Sharing a Folder on a Windows Computer.................................................................................................. 96
Sharing a Folder Using Macintosh OS X Version 10.7 and Later ........................................................ 97
Adding a Folder as an Address Book Entry Using CentreWare Internet Services......................... 97
Adding a Folder as an Address Book Entry Using the Address Book Editor.................................... 98
Scanning to a Folder on a Network Computer .......................................................................................... 98
Scanning to an Email Address.................................................................................................................................. 99
Scanning to Web Services on Devices.................................................................................................................100
Scanning Images into an Application on a USB Connected Computer.................................................101
Scanning an Image into an Application ....................................................................................................101
Scanning an Image Using Windows XP .....................................................................................................101
Scanning an Image Using Windows Vista or Windows 7....................................................................102
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Adjusting Scanning Settings...................................................................................................................................103
Setting the Output Color..................................................................................................................................103
Setting the Scan Resolution............................................................................................................................103
Selecting 2-Sided Scanning.............................................................................................................................104
Setting the File Format.....................................................................................................................................104
Making the Image Lighter or Darker...........................................................................................................104
Adjusting the Sharpness...................................................................................................................................104
Adjusting the Contrast......................................................................................................................................105
Automatically Suppressing Background Variation.................................................................................105
Specifying the Original Size ............................................................................................................................105
Erasing Edges........................................................................................................................................................105
8 Faxing 107
Configuring the Printer for Faxing........................................................................................................................108
Document Glass...................................................................................................................................................108
Document Glass Guidelines ............................................................................................................................108
Document Feeder ...............................................................................................................................................109
Duplex Automatic Document Feeder Guidelines....................................................................................109
Basic Faxing ..................................................................................................................................................................110
Sending an Embedded Fax .....................................................................................................................................111
Selecting Fax Options................................................................................................................................................113
Adjusting Brightness and Sharpness ...........................................................................................................113
Automatically Suppressing Background Variation.................................................................................114
Adjusting the Contrast......................................................................................................................................114
Specifying the Size of the Original ...............................................................................................................114
Selecting Reducing or Splitting......................................................................................................................115
Setting Up Book Faxing....................................................................................................................................115
Printing a Confirmation Report .....................................................................................................................115
Selecting the Starting Rate .............................................................................................................................115
Sending a Delayed Fax .....................................................................................................................................116
Sending Header Text.........................................................................................................................................116
Sending a Fax to a Remote Mailbox............................................................................................................117
Storing a Fax in a Local Mailbox ...................................................................................................................117
Printing Local Mailbox Documents ..............................................................................................................117
Deleting Local Mailbox Documents .............................................................................................................118
Storing a Fax for Local or Remote Polling .................................................................................................118
Printing or Deleting Stored Faxes .................................................................................................................118
Polling a Remote Fax.........................................................................................................................................119
Building a Fax Job...............................................................................................................................................119
Sending a Server Fax .................................................................................................................................................121
Selecting Server Fax Options ..........................................................................................................................122
Sending an Internet Fax ..........................................................................................................................................125
Selecting Internet Fax Options......................................................................................................................127
Sending a LAN Fax .....................................................................................................................................................131
Using the Address Book............................................................................................................................................132
Adding an Individual Entry to the Device Address Book .....................................................................132
Editing or Deleting Favorites in the Device Address Book...................................................................133
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9 Maintenance 135
Cleaning the Printer ...................................................................................................................................................136
General Precautions...........................................................................................................................................136
Cleaning the Exterior.........................................................................................................................................137
Cleaning the Scanner ........................................................................................................................................137
Cleaning the Interior .........................................................................................................................................139
Ordering Supplies........................................................................................................................................................140
Consumables ........................................................................................................................................................140
Routine Maintenance Items...........................................................................................................................140
When to Order Supplies....................................................................................................................................141
Viewing Printer Supply Status........................................................................................................................141
Toner Cartridges..................................................................................................................................................142
Recycling Supplies...............................................................................................................................................143
Managing the Printer ................................................................................................................................................144
Adjusting the Altitude.......................................................................................................................................144
Moving the Printer..............................................................................................................................................144
10 Troubleshooting 147
General Troubleshooting .........................................................................................................................................148
Printer Has Two Power Switches ...................................................................................................................148
Restarting the Printer ........................................................................................................................................148
Printer Does Not Turn On.................................................................................................................................149
Printer Resets or Turns Off Frequently........................................................................................................149
Document Prints From Wrong Tray .............................................................................................................149
Automatic 2-Sided Printing Problems .........................................................................................................150
Paper Tray Does Not Close..............................................................................................................................150
Printing Takes Too Long...................................................................................................................................
150
Printer Does Not Print........................................................................................................................................151
Printer Makes Unusual Noises........................................................................................................................151
Condensation Has Formed Inside the Printer..........................................................................................152
Paper Jams ....................................................................................................................................................................153
Locating Paper Jams..........................................................................................................................................153
Minimizing Paper Jams.....................................................................................................................................154
Clearing Paper Jams ..........................................................................................................................................155
Troubleshooting Paper Jams ..........................................................................................................................165
Print-Quality Problems ......................................................................................................................................167
Copy and Scan Problems..................................................................................................................................172
Fax Problems ........................................................................................................................................................173
Getting Help..................................................................................................................................................................175
Control Panel Messages ...................................................................................................................................175
Using the Integrated Troubleshooting Tools...........................................................................................176
Online Support Assistant..................................................................................................................................176
Remote Services ..................................................................................................................................................176
Information Pages..............................................................................................................................................177
More Information...............................................................................................................................................177
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A Specifications 179
Printer Configurations and Options.....................................................................................................................180
Available Configurations..................................................................................................................................180
Standard Features..............................................................................................................................................180
Options and Upgrades......................................................................................................................................181
Physical Specifications..............................................................................................................................................182
Weights and Dimensions .................................................................................................................................182
Standard Configuration ...................................................................................................................................182
Configuration Specifications with Optional 550-Sheet Feeder.........................................................183
Clearance Requirements ..................................................................................................................................183
Clearance Requirements with Optional 550-Sheet Feeder.................................................................184
Environmental Specifications.................................................................................................................................185
Temperature.........................................................................................................................................................185
Relative Humidity ...............................................................................................................................................185
Elevation.................................................................................................................................................................185
Electrical Specifications............................................................................................................................................186
Power Supply Voltage and Frequency ........................................................................................................186
Power Consumption...........................................................................................................................................186
ENERGY STAR Qualified Product...................................................................................................................186
Performance Specifications ....................................................................................................................................187
Print Speed ............................................................................................................................................................187
B Regulatory Information 189
Basic Regulations........................................................................................................................................................190
United States FCC Regulations......................................................................................................................190
Canada....................................................................................................................................................................190
European Union...................................................................................................................................................
190
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............191
Germany.................................................................................................................................................................192
Turkey RoHS Regulation...................................................................................................................................193
Regulatory Information for 2.4 GHz Wireless Network Adapter ......................................................193
Copy Regulations........................................................................................................................................................194
United States........................................................................................................................................................194
Canada....................................................................................................................................................................195
Other Countries....................................................................................................................................................196
Fax Regulations ...........................................................................................................................................................197
United States........................................................................................................................................................197
Canada....................................................................................................................................................................198
European Union...................................................................................................................................................199
South Africa ..........................................................................................................................................................199
New Zealand.........................................................................................................................................................199
Material Safety Data Sheets ..................................................................................................................................201
C Recycling and Disposal 203
All Countries..................................................................................................................................................................204
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North America..............................................................................................................................................................205
European Union...........................................................................................................................................................206
Domestic/Household Environment ..............................................................................................................206
Professional/Business Environment .............................................................................................................206
Collection and Disposal of Equipment and Batteries............................................................................207
Battery Symbol Note .........................................................................................................................................207
Battery Removal..................................................................................................................................................207
Other Countries............................................................................................................................................................208
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This chapter includes:
•Electrical Safety................................................................................................................................................................ 12
•Operational Safety .......................................................................................................................................................... 14
•Maintenance Safety ....................................................................................................................................................... 16
•Printer Symbols................................................................................................................................................................. 17
•Environmental, Health, and Safety Contact Information................................................................................ 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety
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Safety
Electrical Safety
This section includes:
•General Guidelines........................................................................................................................................................... 12
•Power Cord ......................................................................................................................................................................... 12
•Emergency Turn Off........................................................................................................................................................ 13
•Laser Safety........................................................................................................................................................................ 13
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
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Safety
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Only use an extension cord or power strip designed to handle the electrical current capacity of the
printer.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Do not plug or unplug the power cord while the power switch is in the On position.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.
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Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
•Do not remove any paper trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Physical Specifications on page 182.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at the elevations specified in Elevation on page 185.
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Safety
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, print/drum cartridges, or toner containers into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.
Xerox® WorkCentre® 3655 Multifunction Printer 15
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Safety
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.
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Safety
Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not expose the imaging unit to light for more than 10 minutes.
Do not expose the imaging unit to direct sunlight.
Do not touch the part or area of the printer.
Warning:
Wait for the printer to cool for the specified time before touching the fuser.
This item can be recycled. For details, see Recycling and Disposal on page 203.
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Safety
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: [phone]
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
18 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide

This chapter includes:
•Parts of the Printer........................................................................................................................................................... 20
•Power Saver Mode........................................................................................................................................................... 24
•Information Pages........................................................................................................................................................... 25
•Administrative Features ................................................................................................................................................ 26
•More Information............................................................................................................................................................ 27
2
Features
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Features
Parts of the Printer
This section includes:
•Front View........................................................................................................................................................................... 20
•Rear View ............................................................................................................................................................................ 21
•Internal Parts..................................................................................................................................................................... 21
•Control Panel ..................................................................................................................................................................... 22
Front View
1. Tray 1
2. Bypass Tray
3. Front Door
4. Output Tray Paper Stop
5. Control Panel
6. Duplex Automatic Document Feeder
7. Staple Cartridge Door
8. Output Tray
9. Front Door Handle
10. Optional 550-Sheet Feeders (Trays 2–4)
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