Xerox VersaLink B400 User manual

Xerox®VersaLink®B400
Black and White Printer
User Guide

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Document version 1.0: February 2017

Xerox®VersaLink®B400 Printer 3
User Guide
Contents
1 Safety 9
Notices and Safety....................................................................................................................................................... 10
Electrical Safety............................................................................................................................................................. 11
General Guidelines................................................................................................................................................ 11
Power Cord .............................................................................................................................................................. 12
Emergency Turn Off............................................................................................................................................. 12
Operational Safety....................................................................................................................................................... 13
Operational Guidelines ....................................................................................................................................... 13
Ozone Release........................................................................................................................................................ 13
Printer Location ..................................................................................................................................................... 13
Printer Supplies ...................................................................................................................................................... 14
Maintenance Safety .................................................................................................................................................... 15
Printer Symbols.............................................................................................................................................................. 16
Environmental, Health, and Safety Contact Information............................................................................. 18
2 Getting Started 19
Parts of the Printer ....................................................................................................................................................... 20
Front View................................................................................................................................................................ 20
Control Panel .......................................................................................................................................................... 21
Internal Parts.......................................................................................................................................................... 23
Rear View ................................................................................................................................................................. 23
Power Options................................................................................................................................................................ 24
Powering On the Printer ..................................................................................................................................... 24
Exiting Low-Power Mode or Sleep Mode...................................................................................................... 25
Restarting, Entering Sleep Mode or Low-Power Mode............................................................................ 25
Accessing the Printer ................................................................................................................................................... 26
Logging In................................................................................................................................................................ 26
Introduction to Apps ................................................................................................................................................... 27
Information Pages ....................................................................................................................................................... 28
Printing Information Pages............................................................................................................................... 28
Configuration Report........................................................................................................................................... 29
The Embedded Web Server....................................................................................................................................... 30
Accessing the Embedded Web Server........................................................................................................... 30
Finding the IP Address of Your Printer.......................................................................................................... 30
Installation and Setup ................................................................................................................................................ 31
Installation and Setup Overview..................................................................................................................... 31
Selecting a Location for the Printer ............................................................................................................... 31
Connecting the Printer........................................................................................................................................ 32
More Information......................................................................................................................................................... 45

Contents
4 Xerox®VersaLink®B400 Printer
User Guide
3 Customize and Personalize 47
Customize and Personalize Overview.................................................................................................................... 48
Customizing or Personalizing the Home Screen................................................................................................ 49
Customizing or Personalizing the Apps ................................................................................................................ 50
Customizing or Personalizing the Feature List........................................................................................... 50
Saving Presets ........................................................................................................................................................ 50
Removing App Customization.......................................................................................................................... 51
4 Xerox®Apps 53
Xerox®App Gallery....................................................................................................................................................... 54
Xerox®Apps Gallery Overview ......................................................................................................................... 54
Creating a Xerox®App Gallery Account....................................................................................................... 54
Logging in to your Xerox®App Gallery Account ....................................................................................... 55
Installing or Updating an App from the Xerox®App Gallery............................................................... 56
Device................................................................................................................................................................................ 57
Device Overview .................................................................................................................................................... 57
About ......................................................................................................................................................................... 59
Supply Status.......................................................................................................................................................... 60
Billing and Usage Counters............................................................................................................................... 61
Reset to Factory Defaults .................................................................................................................................. 61
Remote Services .................................................................................................................................................... 61
Jobs .................................................................................................................................................................................... 62
Jobs Overview......................................................................................................................................................... 62
Managing Jobs....................................................................................................................................................... 62
Managing Special Job Types............................................................................................................................ 63
Managing Jobs using the Embedded Web Server.................................................................................... 67
Print From USB............................................................................................................................................................... 68
Print From USB Overview ................................................................................................................................... 68
Printing From a USB Flash Drive ..................................................................................................................... 68
5 Printing 71
Printing Overview.......................................................................................................................................................... 72
Selecting Printing Options ......................................................................................................................................... 73
Print Driver Help .................................................................................................................................................... 73
Windows Printing Options................................................................................................................................. 74
Macintosh Printing Options .............................................................................................................................. 76
UNIX and Linux Printing..................................................................................................................................... 77
Mobile Printing Options...................................................................................................................................... 79
Printing From a USB Flash Drive............................................................................................................................. 80
Printing Features........................................................................................................................................................... 81
Managing Jobs....................................................................................................................................................... 81
Printing Special Job Types................................................................................................................................. 82
Selecting Paper Options for Printing.............................................................................................................. 86
Scaling....................................................................................................................................................................... 86
Printing on Both Sides of the Paper............................................................................................................... 86

Contents
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User Guide
Printing Mirror Images........................................................................................................................................ 87
Printing Multiple Pages to a Single Sheet.................................................................................................... 87
Print Quality ............................................................................................................................................................ 88
Image Options ....................................................................................................................................................... 88
Contrast.................................................................................................................................................................... 88
Lightness .................................................................................................................................................................. 88
Image Shift ............................................................................................................................................................. 88
Printing Booklets ................................................................................................................................................... 88
Using Special Pages ............................................................................................................................................. 89
Printing Watermarks for Windows ................................................................................................................. 91
Orientation .............................................................................................................................................................. 92
Printing Banner Pages......................................................................................................................................... 92
Selecting Job Completion Notification for Windows .............................................................................. 92
Using Custom Paper Sizes ......................................................................................................................................... 93
Printing on Custom Paper Sizes....................................................................................................................... 93
Defining Custom Paper Sizes............................................................................................................................ 94
6 Paper and Media 95
Supported Paper............................................................................................................................................................ 96
Ordering Paper ....................................................................................................................................................... 96
General Paper Loading Guidelines ................................................................................................................. 96
Paper That Can Damage Your Printer........................................................................................................... 97
Paper Storage Guidelines................................................................................................................................... 97
Supported Standard Paper Sizes..................................................................................................................... 98
Supported Paper Types and Weights............................................................................................................ 98
Supported Standard Paper Sizes for Automatic 2-Sided Printing ...................................................... 98
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 99
Supported Custom Paper Sizes........................................................................................................................ 99
Cardstock.................................................................................................................................................................. 99
Loading Paper ..............................................................................................................................................................100
Changing Paper Settings..................................................................................................................................100
Loading Paper in Trays 1–4.............................................................................................................................101
Loading Paper in the Bypass Tray ................................................................................................................104
Loading Small Paper Sizes in the Bypass Tray .........................................................................................107
Configuring Trays 1–4 for the Paper Length............................................................................................110
Printing on Special Paper.........................................................................................................................................112
Envelopes ...............................................................................................................................................................112
Labels.......................................................................................................................................................................118
7 Maintenance 123
General Precautions...................................................................................................................................................124
Cleaning the Printer ...................................................................................................................................................125
Cleaning the Exterior of the Printer .............................................................................................................125
Cleaning the Interior .........................................................................................................................................125
Adjustments and Maintenance Procedures......................................................................................................126
Adjusting Paper Registration..........................................................................................................................126

Contents
6 Xerox®VersaLink®B400 Printer
User Guide
Supplies...........................................................................................................................................................................129
Consumables ........................................................................................................................................................129
Routine Maintenance Items...........................................................................................................................129
Ordering Supplies................................................................................................................................................130
Toner Cartridges..................................................................................................................................................132
Recycling Supplies...............................................................................................................................................133
Managing the Printer ................................................................................................................................................134
Viewing the Meter Reading ............................................................................................................................134
Printing the Billing Summary Report ...........................................................................................................134
Moving the Printer......................................................................................................................................................135
8 Troubleshooting 137
General Troubleshooting .........................................................................................................................................138
Printer Does Not Power On..............................................................................................................................138
Printer Resets or Powers Off Frequently.....................................................................................................139
Printer Does Not Print........................................................................................................................................139
Printing Takes Too Long...................................................................................................................................140
Document Prints From Wrong Tray .............................................................................................................141
Automatic 2-Sided Printing Problems .........................................................................................................141
Printer is Making Unusual Noises..................................................................................................................141
Paper Tray Will Not Close ................................................................................................................................141
Condensation has Formed Inside the Printer...........................................................................................142
Paper Jams ....................................................................................................................................................................143
Locating Paper Jams..........................................................................................................................................143
Minimizing Paper Jams.....................................................................................................................................144
Clearing Paper Jams ..........................................................................................................................................
145
Troubleshooting Paper Jams ..........................................................................................................................156
Print-Quality Problems ..............................................................................................................................................158
Controlling Print-Quality...................................................................................................................................158
Paper and Media.................................................................................................................................................158
Solving Print-Quality Problems.......................................................................................................................159
Getting Help..................................................................................................................................................................163
Viewing Warning Messages on the Control Panel..................................................................................163
Viewing Current Errors on the Control Panel............................................................................................163
Using the Integrated Troubleshooting Tools...........................................................................................163
Online Support Assistant..................................................................................................................................164
Information Pages..............................................................................................................................................164
More Information...............................................................................................................................................164
A Specifications 165
Printer Configurations and Options.....................................................................................................................166
Available Configurations..................................................................................................................................166
Standard Features ..............................................................................................................................................166
Options and Upgrades......................................................................................................................................167
Physical Specifications..............................................................................................................................................168
Weights and Dimensions .................................................................................................................................168

Contents
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User Guide
Standard Configuration....................................................................................................................................168
Configuration with Three Optional 550-Sheet Feeders .......................................................................168
Total Space Requirements...............................................................................................................................169
Clearance Requirements ..................................................................................................................................169
Clearance Requirements with Three Optional 550-Sheet Feeders ..................................................169
Environmental Specifications.................................................................................................................................170
Temperature.........................................................................................................................................................170
Relative Humidity ...............................................................................................................................................170
Elevation.................................................................................................................................................................170
Electrical Specifications............................................................................................................................................171
Power Supply Voltage and Frequency ........................................................................................................171
Power Consumption...........................................................................................................................................171
ENERGY STAR Qualified Product...................................................................................................................171
Germany - Blue Angel........................................................................................................................................171
Recycling Supplies...............................................................................................................................................171
Performance Specifications ....................................................................................................................................172
Print Speed ............................................................................................................................................................172
B Regulatory Information 173
Basic Regulations........................................................................................................................................................174
United States FCC Regulations......................................................................................................................174
Canada....................................................................................................................................................................174
Certifications in Europe ....................................................................................................................................175
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............175
Germany.................................................................................................................................................................178
Turkey RoHS Regulation...................................................................................................................................179
Eurasian Economic Community Certification ..........................................................................................179
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapter................................179
Ozone Release......................................................................................................................................................179
Copy Regulations........................................................................................................................................................180
United States........................................................................................................................................................180
Canada....................................................................................................................................................................181
Other Countries....................................................................................................................................................182
Safety Certification....................................................................................................................................................183
Material Safety Data Sheets ..................................................................................................................................184
C Recycling and Disposal 185
All Countries..................................................................................................................................................................186
North America..............................................................................................................................................................187
European Union...........................................................................................................................................................188
Domestic/Household Environment ..............................................................................................................188
Professional/Business Environment .............................................................................................................188
Collection and Disposal of Equipment and Batteries............................................................................189
Battery Symbol Note .........................................................................................................................................189
Battery Removal..................................................................................................................................................189
Other Countries............................................................................................................................................................190

Xerox®VersaLink®B400 Printer 9
User Guide
This chapter includes:
•Notices and Safety.......................................................................................................................................................... 10
•Electrical Safety................................................................................................................................................................ 11
•Operational Safety .......................................................................................................................................................... 13
•Maintenance Safety ....................................................................................................................................................... 15
•Printer Symbols................................................................................................................................................................. 16
•Environmental, Health, and Safety Contact Information ................................................................................ 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
1
Safety

Safety
10 Xerox®VersaLink®B400 Printer
User Guide
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. For more information, contact your Xerox
representative.

Safety
Xerox®VersaLink®B400 Printer 11
User Guide
Electrical Safety
This section includes:
•General Guidelines........................................................................................................................................................... 11
•Power Cord ......................................................................................................................................................................... 12
•Emergency Turn Off........................................................................................................................................................ 12
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing
these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that
you can maintain or service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Safety
12 Xerox®VersaLink®B400 Printer
User Guide
Power Cord
Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or
power plugs for more than 90 days. When a permanent outlet receptacle cannot be installed,
use only one factory-assembled extension cord of the appropriate gauge for each printer or
multifunction printer. Always adhere to national and local building, fire, and electrical codes
regarding length of cord, conductor size, grounding, and protection.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
aground connection terminal.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.

Safety
Xerox®VersaLink®B400 Printer 13
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of
your printer.
Operational Guidelines
•Do not remove any trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer while is printing.
•Keep hands, hair, neckties, and so on away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
•Do not override any electrical or mechanical interlock devices.
•Do not attempt to remove paper that is jammed deeply inside the product. Switch off the product
promptly and contact your local Xerox representative.
WARNING: The metallic surfaces in the fuser area are hot. Always use caution when removing
paper jams from this area and avoid touching any metallic surfaces.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications on page 168.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.

Safety
14 Xerox®VersaLink®B400 Printer
User Guide
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air
conditioning system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at the elevations specified in Elevation on page 170.
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation
of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified
for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Coverage could vary outside these areas. Please contact your Xerox representative for details.

Safety
Xerox®VersaLink®B400 Printer 15
User Guide
Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Clean the device with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox®supplies
recycling programs, go to www.xerox.com/gwa.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when
used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can
apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for
your area.

Safety
16 Xerox®VersaLink®B400 Printer
User Guide
Printer Symbols
Symbol Description
Warning:
Indicates a serious hazard that can result in death or serious injury if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Warning: Moving parts. To avoid personal injury, use caution.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Caution:
To avoid damage to the property, be careful not to spill toner when handling the
waste cartridge.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
Do not burn the drum cartridges.

Safety
Xerox®VersaLink®B400 Printer 17
User Guide
Symbol Description
Do not use paper attached with staples or any form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at
www.xerox.com/office/VLB400docs.

Safety
18 Xerox®VersaLink®B400 Printer
User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: [phone]
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox®VersaLink®B400 Printer 19
User Guide
This chapter includes:
•Parts of the Printer........................................................................................................................................................... 20
•Power Options ................................................................................................................................................................... 24
•Accessing the Printer....................................................................................................................................................... 26
•Introduction to Apps....................................................................................................................................................... 27
•Information Pages........................................................................................................................................................... 28
•The Embedded Web Server.......................................................................................................................................... 30
•Installation and Setup ................................................................................................................................................... 31
•More Information............................................................................................................................................................ 45
2
Getting Started

Getting Started
20 Xerox®VersaLink®B400 Printer
User Guide
Parts of the Printer
This section includes:
•Front View........................................................................................................................................................................... 20
•Control Panel ..................................................................................................................................................................... 21
•Internal Parts..................................................................................................................................................................... 23
•Rear View ............................................................................................................................................................................ 23
Front View
1
8
6
7
5
4
3
2
1. Tray 1
2. Bypass Tray
3. Front Door
4. USB Memory Port
5. Control Panel
6. Output Tray
7. Output Tray Paper Stop
8. Optional 550-Sheet Feeder, maximum of 3
(Trays 2–4)