Xylem Goulds Red Jacket Series User manual

4" Submersible Pumps
INSTALLATION, OPERATION AND MAINTENANCE MANUAL
INSTRUCTION MANUAL
IM116R09
SERIES

2
Table of Contents
SUBJECT PAGE
Safety Instructions..................... 3 & 4
Pump Protection Devices............... 4
Installation Checklist........................ 5
1.0 Typical Installations ................... 6
2.0 Piping and Tank......................... 7
3.0 Wire Sizing, Splicing and
Power Supply ................................ 9
4.0 Wiring the Controls and
Switch..........................................10
5.0 Starting the Pump ...................12
6.0 Paperwork and IOM ...............12
CentriPro 4" 1 Ph Motor Data......13
Single Phase Wire Sizing Charts .14
PumpSaver Schematics ................14
Three Phase Motor Data...............15
Three Phase Motor
Electrical Data............................16
Three Phase Motor
Wire Chart..................................17
Resistance and Generator Data..18
Wiring Diagrams...................19 & 20
Three Phase Starters......................21
Troubleshooting.............................22
Limited Consumer Warranty........66
Owner’s Information
Pump Model #:
Pump Serial #:
Motor Model #:
Motor Serial #:
Dealer:
Dealer Telephone:
Purchase Date:
Installation Date:
Volts:
Amps:

3
All electrical work must be performed by a qualied
technician. Always follow the National Electrical Code (NEC), or
the Canadian Electrical Code, as well as all local, state and provincial codes.
Code questions should be directed to your local electrical inspector. Failure
to follow electrical codes and OSHA safety standards may result in personal
injury or equipment damage. Failure to follow manufacturer’s installation
instructions may result in electrical shock, re hazard, personal injury or death,
damaged equipment, provide unsatisfactory performance, and may void
manufacturer’s warranty.
Standard units are not designed for use in swimming pools,
open bodies of water, hazardous liquids, or where ammable
gases exist. Well must be vented per local codes. See specic pump catalog
bulletins or pump nameplate for all agency Listings.
Disconnect and lockout electrical power before installing or
servicing any electrical equipment. Many pumps are equipped
with automatic thermal overload protection which may allow an
overheated pump to restart unexpectedly.
Never over pressurize the tank, piping or system to a pressure
higher than the tank's maximum pressure rating.This will dam-
age the tank, voids the warranty and may create a serious hazard.
Protect tanks from excessive moisture and spray as it will cause
the tank to rust and may create a hazard. See tank warning
labels and IOM for more information.
WARNING
WARNING
WARNING
Important notice: Read safety instructions before proceeding with any wiring
SAFETY INSTRUCTIONS
TO AVOID SERIOUS OR FATAL PERSONAL INJURY OR
MAJOR PROPERTY DAMAGE, READ AND FOLLOW ALL
SAFETY INSTRUCTIONS IN MANUAL AND ON PUMP.
THIS MANUAL IS INTENDED TO ASSIST IN THE INSTALLATION AND
OPERATION OF THIS UNIT AND MUST BE KEPT WITH THE PUMP.
This is a SAFETY ALERT SYMBOL. When you see this
symbol on the pump or in the manual, look for one of the
following signal words and be alert to the potential for
personal injury or property damage.
Warns of hazards that WILL cause serious personal injury,
death or major property damage.
Warns of hazards that CAN cause serious personal injury,
death or major property damage.
Warns of hazards that CAN cause personal injury or prop-
erty damage.
NOTICE: INDICATES SPECIAL INSTRUCTIONS WHICH ARE VERY
IMPORTANT AND MUST BE FOLLOWED.
THOROUGHLY REVIEW ALL INSTRUCTIONS AND WARNINGS PRIOR
TO PERFORMING ANY WORK ON THIS PUMP.
MAINTAIN ALL SAFETY DECALS.
DANGER
CAUTION
WARNING
WARNING
WARNING

4
CAUTION
WARNING
WARNING
WARNING
WARNING
WARNING
WARNING
WARNING
DANGER
WARNING
CAUTION
SAFETY INSTRUCTIONS
Do not lift, carry or hang pump by the electrical cables.
Damage to the electrical cables can cause shock,
burns or death.
Use only stranded copper wire to pump/motor and ground.
The ground wire must be at least as large as the power supply
wires.Wires should be color coded for ease of maintenance
and troubleshooting.
Install wire and ground according to the National Electrical
Code (NEC), or the Canadian Electrical Code, as well as all local,
state and provincial codes.
Install an all leg disconnect switch where required
by code.
The electrical supply voltage and phase must match all equip-
ment requirements. Incorrect voltage or phase can cause re,
motor and control damage, and voids the warranty.
All splices must be waterproof. If using splice kits follow manu-
facturer’s instructions.
Select the correct type and NEMA grade junction box for the
application and location.The junction box must insure dry, safe
wiring connections.
All motors require a minimum 5' submergence for proper rell
check valve operation.
Failure to permanently ground the pump, motor and controls
before connecting to power can cause shock, burns or death.
All three phase (3Ø) controls for submersible pumps must
provide Class 10, quick-trip, overload protection.
4" motors ≥ 2 HP require a minimum ow rate of .25 ft/sec.
or 7.62 cm/sec. past the motor for proper motor cooling.
The following are the minimum ows in GPM per well
diameter required for cooling: 1.2 GPM/4", 7 GPM/5",
13 GPM/6", 20 GPM/7", 30 GPM/8" or 50 GPM in a 10"
well.
Pumps ≥ 2 HP installed in large tanks should be installed in a
ow inducer sleeve to create the needed cooling ow or veloc-
ity past the motor.
This pump has been evaluated for use with Water Only.
CAUTION
CAUTION
This product can expose you
to chemicals including Lead,
which is known to the State of California
to cause cancer and birth defects or other
reproductive harm. For more information
go to: www.P65Warnings.ca.gov.
WARNING

5
INSTALLATION CHECK LIST
• Enter the pump and motor information and other requested data on the front
of this manual.
• Inspect all components for shipping damage, report damage to the distributor
immediately.
• Verify that motor HP and pump HP match.
• Match power supply voltage and phase to motor and control specications.
• Select a dry, shaded location in which to mount the controls.
• Make all underwater and underground splices with waterproof splice
connections.
• Hold the pump at the discharge head when installing threaded pipe or an
adapter tting as most pumps have left hand threads which will be loosened if
you hold the pump anyplace except the discharge head.
• Check all plumbing connections to insure they are tight and sealed with Teon
tape.
• Verify that the pipe pressure rating is higher than pump shut-off pressure.
• Install a pressure relief valve on any system capable of creating over 75 PSI.The
system pressure cannot exceed the tank's maximum pressure rating.
• Locating the tank and controls in an area protected from rain, spray and other
environmental factors may prolong their useful life. Especially in areas with
acid rain and saline water.
• Locate the pressure switch within 4' of the pressure tank to prevent switch chat-
ter.
• Adjust tank pre-charge to 2 PSI below the system cut-in pressure setting, ex. 28
on a 30/50 system.
• Set the pump 10' above the well bottom to keep above sediment and debris.
• Insure that main power is disconnected, turned OFF, before wiring any compo-
nents.
• Wiring should be performed only by qualied technicians.
• Wiring and Grounding must be in compliance with national and local codes.
• Restrict the ow with a ball or globe valve, 1/3 open, before starting pump for
rst time.
• Open a faucet or discharge valve on start-up to keep dirty water from entering
the tank.
• Turn main breaker or disconnect ON.
• Run through several on/off cycles to verify proper switch operation.
• Check amps and enter the data on the front of this manual.
• Leave the manual with the owner or at the job site.
PUMP PROTECTION
We recommend using SymCom’s PumpSaver to protect the system
from low water, rapid cycling, high/low voltage, dead heading/ow
restriction and overcurrent.

6
Figure 1
Figure 2
Protected Power Supply
Disconnect Switch
Control Box Pressure
Gauge To House
Piping
Shut-off Valve
Union
Drain Tap
Pressure Relief Valve
Air Escape Control
Pressure Switch
Line Check Valve with Snifter
Union
Pitless Adapter
Drain and Y Fitting
Approximate Drain Fitting Setting
Distance Drain and “Y”
Tank Capacity Fitting Below the Line Check
42 gallon (159 L) 7 feet (2.1m)
82 gallon (310 L) 10 feet (3m)
120 gallon (454 L) 15 feet (4.6m)
220 gallon (833 L) 15 feet (4.6m)
315 gallon (1192 L) 20 feet (6.1m)
525 gallon (1981 L) 20 feet (6.1m)
Protected Power Supply To House Piping
Disconnect Switch
Shut-off Valve
Union
Pressure Relief Valve
Drain Tap
Tank Tee
Check Valve ②
Frost Level
GALVANIZED TANK INSTALLATION
1.0 TYPICAL INSTALLATIONS
Check Valve ①
Pitless Adapter ①
Pressure Switch
①On installations with a pitless adapter the top check
valve should be below the pitless, not at the tank, as the
discharge line should be pressurized back to the pitless.
②On installations with well seals or well pits it is allowable
to locate the top check valve near the tank.
CAPTIVE AIR TANK INSTALLATION
NOTICE: TANK PRE-CHARGE PRESSURE CHANGES MUST BE
MADE USING THE AIR VALVE ON TOP OF THE TANK.

7
2.0 PIPING
Notice: Most 4" submersibles have
left-hand discharge head threads,
hold the pump only at the
“discharge head” when installing
ttings or threaded pipe.
2.1 General
The pump discharge
piping should be sized for
efficient pump operation.
Use the Friction Loss Tables
to calculate total dynamic
head using different pipe
sizes.As a rule of thumb,use 1" for up
to 10 gpm, 1¼" for up to 30 gpm, 1½"
for up to 45 gpm, and 2" for up to 80
gpm. In the case of long pipe runs it is
best to increase pipe size.
Some pumps are capable of very
high discharge pressures, please
select pipe accordingly. Consult with
your pipe supplier to determine the
best type of pipe for each installation.
2.2Pressure Tank,
Pressure Switch
and Pressure
Relief Valve
Select a dry location in
which the ambient temper-
ature is always above 34º F
(1º C) in which to install the
tank, pressure switch, and
pressure relief valve. The tank should
be located in an area where a leak will
not damage property.
The pressure switch should be
located at the tank cross tee and
never more than 4' from the tank.
Locating the switch more than 4' from
the tank will cause switch chatter.
Do not install valves, lters, or high
loss ttings between the switch and
the tank(s) as switch chatter may
result.As an example, a 1¼" spring
check valve has friction loss equal to
12' of pipe, placing the valve be-
tween the pressure switch and the
pressure tank is the same as moving
the pressure switch 12' away from the
tank. It will create switch chatter.
On multiple tank installations the
switch should be as close to the cen-
ter of the tanks as possible. Multiple
tank installations should have a mani-
fold pipe at least 1½ times the size of
the supply pipe from the pump.This
will reduce the Friction Head in the
manifold and reduce the possibility of
switch chatter.
Pressure relief valves are required on
any system that is capable of
producing 100 psi or 230' TDH. If
blow-off may damage property,
connect a drain line to the pressure
relief valve and run it to a suitable
drain.
2.3 Adjusting Tank
Pre-Charge
Insure that the tank is empty of
water. Use a high quality pressure
gauge to check the tank pre-charge
pressure.The pressure should be 2 psi
below the pump cut-in pressure.As
an example, a 30-50 psi system would
use a tank pre-charge of 28 psi.
2.4 Discharge Pipe
Note: Most discharge heads are
threaded into the casing with left-
hand threads. Hold the pump only at
the discharge head when installing
ttings. Failure to hold the discharge
head will loosen it and pump dam-
age will result on start-up.
If your pipe requires an adapter we
strongly recommend using stain-
less steel. Galvanized ttings or pipe
should never be connected directly
to a stainless steel discharge head as
galvanic corrosion may occur. Plastic
or brass pumps can use any
material for this connection. Barb type
connectors should always be double
clamped.
Hazardous pressure can
cause personal injury
or property damage.
CAUTION
Do not install tank where
it will be subjected to
spray from irrigation
systems. Exposure to such
spray could result in
corrosion of the tank,
eventually leading to an
explosion which can cause
property damage, serious
personal injury or death.
DANGER

8
The pump discharge head has a loop
for attaching a safety cable.The use of
a safety cable is recommended when
using poly pipe as the pipe stretches
when under pressure and lled with
water.
2.5 Assemble Pump End to
Motor
Remove the cable guard from the
pump (water end).Attach the water
end to the motor aligning the cou-
pling grooves to the grooves on the
motor shaft. Important: the coupling
should be completely lowered onto
the motor shaft, spin the motor shaft
to check for free rotation. Secure
the four motor nuts in an alternating
pattern at 13 ft-lbs. Reattach the cable
guard to the water end making sure
not to pinch the motor wires.
2.6 Installing Pump in Well
If using a torque arrestor, install it
per the manufacturer’s installation
instructions. Consult the seller for
information on torque arrestors and
for installation instructions.
Connect the discharge pipe to the
discharge head or adapter. Barb
style connectors should be double
clamped. Install the pump into the
well using a pitless adapter or similar
device at the wellhead. Consult the
tting manufacturer or pitless
supplier for specic installation
instructions.
Using waterproof electrical tape,
fasten the wires to the drop pipe at
10' intervals. Pump suppliers also sell
clip-on style wire connectors that at-
tach to the drop pipe.
2.7 Special Piping For
Galvanized Tank
Systems
When using a galvanized tank install
an AV11 Drain & Y tting in the well
and a check valve with snifter valve at
the tank. This will add air to the tank
and prevent water logging the tank.
Use an AA4 Air Escape on the tank
to allow excess air to escape.The dis-
tance between the AV11 and check
valve with snifter valve determines
the amount of air introduced on each
cycle. See the table for recommend-
ed settings. See Figure 2 in Sec 1.0.
Gaseous wells should use galvanized
or glass lined steel tanks with AA4
air escapes to vent off excess air and
prevent “spurting” at the faucets.
Methane and other explosive or dan-
gerous gases require special water
treatment for safe removal. Consult a
water treatment specialist to address
these issues.
Installations with top feeding wells
should use ow sleeves on the pump.
2.8 Check Valves
Our pumps use four different styles of
check valves. We recommend check
valves as they prevent back-spinning
the pump and motor which will cause
premature bearing wear. Check
valves also prevent water hammer
and upthrust damage. Check valves
should be installed every 200' in the
vertical discharge pipe. See notes 1
& 2 on Figure 1 for other check valve
placement recommendations.
If you wish to disable a check valve for
a drain back system, you should use
other means to prevent water ham-
mer and upthrust damage:
• Built-in stainless steel valves have
a at which is easily drilled through
using an electric drill and a ¼" or 3⁄8"
drill bit to disable the valve.

9
• Poppet style check valves which
are threaded in from the top of
the discharge head can be easily
removed using a ½" nut driver or
deep socket.The hex hub is visible
and accessible from the top.
• Internal Flomatic™ design plastic
poppet style valves must be
removed from inside which
requires pump disassembly.
• Built-in plastic poppet style
valves with a stem through
the top may be removed from
discharge head by pulling on the
stem with pliers.
3.0 WIRE
SIZING,
SPLICING and
POWER SUPPLY
Always follow the National Electric
Code (N.E.C.), Canadian Electrical
Code, and any state, provincial, or
local codes.
We suggest using only copper wire.
Size wire from the charts found in the
Technical Data section of this manual,
MAID manual, or an N.E.C.
(National Electric Code) code book.
If discrepancies exist the N.E.C. book
takes precedence over a manufac-
turer’s recommendations.
3.1 Splicing Wire to
Motor Leads
When the drop cable must be
spliced or connected to the motor
lead, it is necessary that the splice be
watertight.The splice can be done
with heat shrink kits or waterproof
tape.
A. Heat Shrink Splice Instructions
To use a typical heat shrink kit: strip
½" from the motor wires and drop
cable wires; it is best to stagger the
splices. Place the heat shrink tubes
on the wires. Place the crimps on the
wires and crimp the ends. Slide the
heat shrink tubes over the crimps and
heat from the center outward. The
sealant and adhesive will ooze out the
ends when the tube shrinks.The tube,
crimps, sealant, and adhesive create a
very strong, watertight seal.
B. Taped Splice Instructions
A) Strip individual conductor of
insulation only as far as
necessary to provide room for a
stake type connector. Tubular
connectors of the staked type are
preferred. If connector O.D. is
not as large as cable insulation,
build-up with rubber electrical
tape.
B) Tape individual joints with
rubber electrical tape, using two
layers; the rst extending two
inches beyond each end of the
conductor insulation end, the
second layer two inches beyond
the ends of the rst layer. Wrap
tightly, eliminating air spaces as
much as possible.
C) Tape over the rubber electrical
tape with #33 Scotch electrical
tape, or equivalent, using two
layers as in step "B" and making
each layer overlap the end of the
preceding layer by at least two
inches.
In the case of a cable with three
conductors encased in a single outer
sheath, tape individual conductors as
described, staggering joints.
Total thickness of tape should be no
less than the thickness of the conduc-
tor insulation.
WARNING
Hazardous voltage
can shock, burn or
cause death.

10
4.0 WIRING
THE
CONTROLS and
SWITCH
4.1 Mounting the Motor
Control Box
Single phase 3-wire control boxes
meet U.L. requirements for Type
3R enclosures.They are suitable
for vertical mounting in indoor and
outdoor locations.They will operate
at temperatures between 14ºF (-10ºC)
and 122ºF (50ºC). Select a shaded,
dry place to mount the box. Insure
that there is enough clearance for the
cover to be removed.
4.2 Verify Voltage and Turn
Supply Power Off
Insure that your motor voltage and
power supply voltage are the same.
Place the circuit breaker or disconnect
switch in the OFF position to prevent
accidentally starting the pump before
you are ready.
Three-phase starter coils are very
voltage sensitive; always verify actual
supply voltage with a voltmeter.
High or low voltage, greater than
±10%, will damage motors and
controls and is not covered under
warranty.
4.3 Connecting Motor Leads
to Motor Control Box,
Pressure Switch or
Starter
Caution Do not power the
unit or run the pump until
all electrical and plumbing
connections are completed.
Verify that the disconnect or
breaker is OFF before con-
necting the pressure switch line leads
to the power supply. Follow all local
and national codes. Use a disconnect
where required by code.
A. Three-Wire Single Phase Motor
Connect the color coded motor leads
to the motor control box terminals - Y
(yellow), R (red), and B (black); and
the Green or bare wire to the green
ground screw.
Connect wires between the Load
terminals on the pressure switch and
control box terminals L1 and L2. Run
a ground wire between the switch
ground and the control box ground.
See Figure 4 or 5.
B. Two-Wire Single Phase Motor
Connect the black motor leads to
the Load terminals on the pressure
switch and the green or bare ground
wire to the green ground screw.
CentriPro 2-wire motors will not work
with Franklin Electric PumpTec. Use a
PumpSaver. See Figure 3.
C. Three phase motors
Connect the motor leads to T1, T2,
and T3 on the 3 phase starter. Con-
nect the ground wire to the ground
screw in the starter box. Follow starter
manufacturers instructions
for connecting pressure switch or
see Figure 6.
4.4 Connect To
Power Supply
Complete the wiring by
making the connection
from the single phase pres-
sure switch Line terminals to
the circuit breaker panel or
disconnect where used.
Three phase - make the connections
between L1, L2, L3, and ground on
the starter to the disconnect switch
and then to the circuit breaker panel.
Three phase installations must be
checked for motor rotation and
phase unbalance. To reverse motor
rotation, switch (reverse) any two
leads. See the instructions for check-
ing three phase unbalance in section
4.6. Failure to check phase unbalance
can cause premature motor failure
WARNING
Hazardous voltage
can shock, burn or
cause death.
WARNING
Hazardous voltage
can shock, burn or
cause death.
WARNING
Hazardous voltage
can shock, burn or
cause death.