Yealink Telkom W52P User manual

BT Cloud Voice Smart
Yealink W52P IP DECT phone
User guide

2
What’s in this guide
Contents

3
What’s in the box? You should have…
Section 1: Setting up your new phone

4
Step 1: Connect the Base Station to
your broadband hub or router
1. Plug one end of the black Ethernet cable into the internet port on the Base Station
2. Plug the other end into the hub (if it’s a BT hub, it’ll be one of the yellow ports)
3. Plug the power adaptor into the Base Station (it’ll turn itself on)
1. Place the charger cradle where you want to keep your phone handset
2. Plug the power adapter into the charging cradle
3. Put the batteries into the handset and turn it on
4. The handset will then connect to the Base Station and install any essential updates,
which could take up to 10 minutes
5. While it’s updating, place it in the cradle to charge the batteries (it takes about 6 hours
for a full charge)
Once any updates are complete (and the batteries have sufficient charge),
the phone will be ready to use.
Step 3: You’re all done
Step 2: Charge up the phone,
turn it on, install updates

5
Section 2: Getting to know your phone
1Earpiece
2Screen See next page for details.
3Soft keys See next page for details.
4Speakerphone Switch between normal phone and speakerphone.
Answer incoming calls directly on speakerphone.
5Headset
connection 2.5 mm
6Call button Press to make and receive calls. Also use it to access the redial call list.
7Keypad
8Star/silent button Press and hold to turn silent mode on or off.
9Redirect button Transfers a call to another number.
10 Microphone
11 Mute button Turns mute on or off.
12 Hash/lock button Press and hold to lock or unlock the keypad.
13 On/end call
button
Rejects an incoming call (and sends to voicemail). Ends a call. Cancels an
action. From the home screen, press and hold to turn the phone on or
off. From the menu, press once to go back a step, or press and hold to
return to the home screen.
14 Missed call/
voicemail button Flashes if you have a missed call or voicemail. Press to see the details.
15 Up, down, left,
and right buttons
Scroll through screens and information. Press and hold any of these
buttons from the home screen to set as shortcut for quick access to
features.
OK button Confirms actions or enters the main menu.
2.1 The handset

6
2.2 The screen
Notification bar
This shows the signal strength indicator, handset number, and battery status.
Main screen
This shows caller information, menu screens, time and date, and the handset name.
Soft key functions
These change depending on the screen and include: Accept, Save, Clear, Options,
Resume, Swap, OK, Back, Transfer, Conference, Call, Silence, History, and End.
Signal strength icon
This shows the strength of the connection between the phone and the base station,
from no reception to strong:

7
Battery charge icon
Screen icons
Charging status Icon
Fully charged
75% charged
50% charged
25% charged
10% charged
Almost flat
Icon Description
Anonymous call
Anonymous call rejection
Missed call
Voicemail
Keypad lock
Silent mode
Do not disturb
Call forward
Call hold
Call mute
Unassigned outgoing line
Unusable line
Loudspeaker on
Headset mode on
Normal call
Conference call

8
2.3 The base station
What it is What it does
1 Paging key
Press once to make your handset ring (handy if you can’t find it)
Toggles through the registration mode
Resets the base station to its factory settings
2 Handset status LED
Steady green light: handset is connected to the base station
Rapid flashing green light: the base station is paging the handset
Slow flashing green: the base station is in registration mode.
3 Network status LED Steady green light: the base station is connected to the internet
Slow flashing green: the base station isn’t connected to the internet
4 Power status LED
Steady green light: the base station is connected to power
Slow flashing green: the base station is downloading essential updates
or in the resetting process
No light: the base station is not connected to power

9
Calling a number from
your directory
Calling a new number
Calling a number from
your call history
Calling a number from
your redial number list
Calling a number using
the speed dial key
You can make calls in various ways depending on whether you’ve dialled the number
before or not.
1. Dial the number
2. Press
1. Press when the handset is idle
2. Select Local Directory
3. Press or to select a contact or number
4. Press
1. Press the History soft key and select a call history list
2. Press or to pick the number you’re looking for
3. Press
1. Press when the handset is idle.
2. Press or to pick the number you’re looking for
3. Press
1. Press and hold the speed dial key for the number you want
2. Stop pressing when you hear the phone dialling
See section 3.10 ‘Speed dial’ for how to set up your speed dial keys.
Section 3: Using your new phone
3.1 Making calls

10
3.2 Answering calls
3.3 Call waiting
Answer a call on handset
Using call waiting
Turning call waiting off
Answer a call on speakerphone
End a call
1. Press
2. Or press the Accept soft key
If you’re already on a call when another one comes in, you’ve got three options:
1. Accept the new call and place the original call on hold
Press or the Accept soft key
2. Reject the new call
Press
3. Ignore the new call
Press the Silence soft key
You can disable call waiting and instead automatically reject the new incoming call.
1. Enter the main menu
2. Select
3. Select Call Waiting
4. Follow the menu
5. Press the Save soft key to accept the change
1. Press
1. Press