Yealink W60 Series User manual

800.676.3995 Support
www.clarityvoice.com/support
Rev 5/1/18
Yealink Cordless W60 User Guide
1. Turning Handset On/Off
a. To turn the handset on, place the handset in the charger
cradle. The handset will be turned on automatically.
b. To turn the handset off, long press the handset key
2. Locking/Unlocking Keypad
a. Long press the #key when the handset is idle to lock the
keypad
b. Long press the #key again to unlock the keypad
3. Placing Calls
a. Enter the phone number, then press the green handset
icon to dial out; or
b. Press the speaker icon to enter the pre-dialing screen to receive a dial tone; or enter the desired speed
dial number, then press the handset icon, speaker icon or OK button to dial out
4. Answering Calls
a. Press the Accept soft key; or
b. Press the speaker icon; or
c. Press the handset icon; or
d. Press the OK button
5. Placing A Call on Hold
a. While on an Active Call, press the Options soft key, then select Hold
b. To resume a call, do one of the following:
i. If there is only one call on hold, press the Resume soft key
ii. If there are two calls on hold, press the Resume soft key to resume the current call
iii. Press the Swap soft key to swap between calls
6. Blind Transfers
a. Press the Options soft key during a call, then select Transfer
b. Enter the (internal or external) number you want to transfer the call to
c. Press the Transfer soft key
7. Attended Transfers
a. Press the Options soft key during a call, then select Transfer
b. Enter the (internal or external) number you want to transfer the call to
c. Press the handset icon, speaker icon or OK to dial out
d. Press the Transfer soft key after the call is answered

800.676.3995 Support
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Rev 5/1/18
8. Conference Calls
a. Press the Options soft key during a call, then select Conference
b. Enter the (internal or external) number you want to conference the call with
c. Press Conf right away to bring all 3 parties on the line, or press the handset icon, speaker icon or OK to
dial out and speak with the 3rd party prior to bringing them into the conference
d. Press the Conference soft key after the call is answered
9. Voicemail:
a. Setting up a voicemail greeting:
i. Press the envelope icon
ii. Press the down arrow to select the phone extension
iii. Enter your Access Code (the default Access Code is 4321).
iv. You will hear “This is the Main Menu of your mailbox”
1. To hear your messages, press 1
a. To delete your message, press 7
b. To save your message, press 9
2. To change your Access Code, press 2.
a. Enter your new access code.
b. Press 1 to use the access code.
c. Press * to return to the Main Menu and not save the new access code
3. To record your name, press 3
a. Record your name after the tone, then press #
b. To listen to the recording, press 1
c. To use the recording, press 2
d. To record again, press 3
e. To delete your recording and return to the previous menu, press 4
4. To record a personal welcome message, press 4
a. Record your greeting after the tone, then press #
b. To listen to the recording, press 1
c. To use the recording, press 2
d. To record again, press 3
e. To delete your recording and return to the previous menu, press 4
5. To record a message, press 5
6. To select your mailbox greeting, press 9
b. Retrieving new voicemails:
i. If you receive a new voicemail, there will be a red flashing LED just above the word Yealink at
the top of the display screen
ii. Press the envelope icon
iii. Select the phone extension and it will call the voicemail
c. To call another extension’s voicemail box:

800.676.3995 Support
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Rev 5/1/18
i. Press 8+extension number, then press the handset icon, speaker icon or OK to dial into the
voicemail
ii. Record your message after the tone
d. Sending a Call Directly to Voicemail:
i. Press the Options soft key during a call, then select Transfer
ii. Enter 8+extension number
iii. Press the Transfer soft key
10. Silent Mode
a. Long press the *key when the handset is idle to switch the silent mode to On
b. Long press the *key again to switch the silent mode to Off
11. Volume Adjustment
a. Press the left or right arrows when the handset is idle or ringing to adjust the ringer volume
b. Press the left or right arrows during a call to adjust the receiver volume of
speakerphone/earpiece/earphone
12. Ring Tones
a. Press the OK key to enter the main menu, and then select Settings >> Audio >> Ring Tones >> Melodies
b. Press the up arrow or down arrow to highlight the Intercom Call option or the desired line
c. Press the left arrow or to select the desired ring tone
d. Press the Save soft key to accept the change
13. Local Contact Directory
a. To add a contact:
i. Press the OK key to enter the main menu, and then select Directory
ii. Press the Options soft key, and then select New Contact
iii. Enter the desired value in the Name, Office, Mobile and Other field respectively
iv. Press the Save soft key to accept the change
b. To edit a contact:
i. Press the OK key to enter the main menu, and then select Directory
ii. Press the up or down arrows to highlight the desired entry
iii. Press the Options soft key, and then select Edit
iv. Edit the desired value in the Name, Office, Mobile and Other field respectively
v. Press the Save soft key to accept the change
c. To delete a contact:
i. Press the OK key to enter the main menu, and then select Directory
ii. Press the up or down arrows to highlight the desired entry
iii. Press the Options soft key, and then select Delete to delete the selected entry
d. To assign a speed dial number:
i. Press the OK key to enter the main menu, and then select Settings >> Telephony >> Speed Dial
ii. Press the up or down arrows to highlight the desired digit key, and then press the Assign soft
key

800.676.3995 Support
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Rev 5/1/18
iii. Press the up or down arrows to highlight the desired entry, and then press the OK soft key
14. Clearing Missed Call Notifications
a. Press the envelope icon
b. Select Missed Calls and press OK
c. View the Missed Call, then press the end call button to return to the home screen