Yealink CTP18 User manual

Yealink
®
CTP18 Teams� Collaboration
Touch Panel User Guide
(For MeetingBar A20/A30)
 
7 

| Contents | ii
Contents
About This Guide........................................................................................ 4
Product Terminology Used in this Guide............................................................................................ 4
Related Documentations..................................................................................................................... 4
Summary of Changes......................................................................................................................... 4
Changes for Guide Version 15.38............................................................................................ 4
Getting Started.............................................................................................5
Hardware of CTP18............................................................................................................................ 5
Powering on the Touch Panel............................................................................................................. 5
Pairing the Touch Panel with a Device............................................................................................... 6
The Home Screen............................................................................................................................... 6
Waking the System............................................................................................................................. 7
Signing into Microsoft Teams.................................................................... 8
Signing into Your Touch Panel............................................................................................................ 8
Signing into Microsoft Teams on Your Touch Panel................................................................. 8
Signing into Microsoft Teams via Web Sign-in.........................................................................9
Signing out of Your Teams Touch Panel.............................................................................................9
Controlling the Device with CTP18............................................................9
Meeting.............................................................................................................................................. 10
Creating a Meeting................................................................................................................. 10
Joining a Meeting................................................................................................................... 11
Managing a Meeting...............................................................................................................15
Turning on Live Captions........................................................................................................16
Recording a Meeting.............................................................................................................. 17
Sharing Whiteboard................................................................................................................ 17
Raising Hand.......................................................................................................................... 18
Leaving a Meeting.................................................................................................................. 18
Sharing Content.................................................................................................................................18
Sharing Content with VCH51 Video Conferencing Hub......................................................... 18
Using WPP20 Wireless Presentation Pod..............................................................................19
Wired BYOD...................................................................................................................................... 20
Starting Device Mode............................................................................................................. 20
Exiting Device Mode...............................................................................................................20
Camera Settings................................................................................................................................21
Controlling Local Cameras..................................................................................................... 21
Configuring the Exposure Settings.........................................................................................22
Configuring the White Balance Setting.................................................................................. 23
Adjusting Display Image of the Camera.................................................................................23
Enabling Auto-framing for Camera......................................................................................... 24
Enabling Speaker-tracking for Camera...................................................................................24
Adjusting Hangup Mode and Camera Pan Direction............................................................. 24
Resetting the Camera.............................................................................................................24
Teams Device Settings......................................................................................................................25
Changing the Time................................................................................................................. 25

| Contents | iii
Audio Settings.........................................................................................................................25
Wireless Microphone.............................................................................................................. 25
Bluetooth................................................................................................................................. 26
Wireless Network....................................................................................................................26
Accessibility Features............................................................................................................. 28
Resetting Pairing or Unpairing the Device............................................. 29
Resetting Pairing............................................................................................................................... 29
Unpairing the Device......................................................................................................................... 29
Getting More Information About Microsoft Teams................................. 29
Viewing More Information About Microsoft Teams............................................................................30
Company Portal................................................................................................................................. 30
Sending Feedback.............................................................................................................................30
Maintaining the Touch Panel.................................................................... 30
Rebooting the Touch Panel...............................................................................................................31
Viewing the Touch Panel Status....................................................................................................... 31
Resetting the Touch Panel................................................................................................................ 31
Troubleshooting......................................................................................... 31
Why the CTP18 cannot sign in?.......................................................................................................32
Why the CTP18 cannot find the device?.......................................................................................... 32
Checking the IP address of touch panel...........................................................................................32

| About This Guide | 4
About This Guide
Thank you for choosing Yealink Collaboration Touch Panel (CTP18), which is mainly used to control Yealink
MeetingBar A20/A30. This guide helps you quickly use your new touch panel. Firstly, verify with your
system administrator that the IP network is ready for device configuration. Also, be sure to read the Quick
Start Guide in the product package.
•Product Terminology Used in this Guide
•Related Documentations
•Summary of Changes
Product Terminology Used in this Guide
Use the following information to help you understand how this guide sometimes refers to Yealink products.
Terminology Product
Touch panel CTP18
Device MeetingBar A20/A30
Related Documentations
You can find the following types of documents from each product support page on Yealink Support:
• Quick Start Guide: This guide describes the contents of your package and how to assemble the device
or touch panel. This guide is also included in your device package.
• Release Notes: This guide describes what’s new for a new device firmware.
Summary of Changes
•Changes for Guide Version 15.38
Changes for Guide Version 15.38
The following sections are new for this version:
•Sharing Content
•Wired BYOD
•Controlling Local Cameras
Major updates have occurred to the following sections:
• Due to Teams APP is updated, the interface displayed on the device has changed.
•Signing into Your Touch Panel
•Audio Settings

| Getting Started | 5
Getting Started
This chapter aims to make you familiar with the touch panel.
•Hardware of CTP18
•Powering on the Touch Panel
•Pairing the Touch Panel with a Device
•The Home Screen
•Waking the System
Hardware of CTP18
No. Name Description
1 VCH Hub Connects to PoE adapter for power supply and for the network
and data transmission.
2 Reset Key Reset the CTP18 to factory defaults.
Powering on the Touch Panel
CTP18 will be automatically powered on after connected to the PoE.

| Getting Started | 6
Pairing the Touch Panel with a Device
The CTP18 touch panel pairs with the MeetingBar A20/A30 device over your Microsoft online account.
Before you begin
Make sure that CTP18 and the MeetingBar A20/A30 are in the same LAN.
Procedure
1. Sign in the same Microsoft online account on the touch panel and the device.
2. Select a device on the touch panel to start pairing.
The device displays the PIN code.
3. Enter the PIN code on the touch panel, the touch panel will pair with the device automatically.
Related tasks
Signing into Your Touch Panel
Related information
Resetting Pairing or Unpairing the Device
The Home Screen
After pairing successfully, the touch panel idle screen is shown as below:

| Getting Started | 7
No. Item Description
1 Time The current time of the system.
2 Profile The current account name.
3 Share Tap to share the content.
4 Meet now Initiate a Meet Now conference at any time, without any reservation.
5 Call Join the meeting by calling a meeting number.
6 More Configure the video conferencing device.
7 Schedule When you log into your Teams account, you can view the conference schedule.
In the example:
Meeting theme: A20 Demo Test
Meeting time: 11:00 AM - 6:30 PM
Moderator: Zhang teamstest
Waking the System
Procedure
Tap the touch panel screen to wake up the device.
Note: If your monitor with CEC, the device wakes up automatically when you near the device.

| Signing into Microsoft Teams | 8
Signing into Microsoft Teams
You can sign into the touch panel with your Microsoft online account.
•Signing into Your Touch Panel
•Signing out of Your Teams Touch Panel
Signing into Your Touch Panel
You can sign into your Microsoft online account directly on your touch panel or sign into via a web sign-in,
which includes your sign-in address and password.
About this task
Contact your system administrator to get your sign-in account.
•Signing into Microsoft Teams on Your Touch Panel
•Signing into Microsoft Teams via Web Sign-in
Signing into Microsoft Teams on Your Touch Panel
Procedure
1. Tap Sign in on this device.

| Controlling the Device with CTP18 | 9
2. Enter your user credentials and tap sign in.
You will be connected to the Company Portal automatically.
3. Enter your password and tap Sign in.
4. After the touch panel signs in successfully, tap Got it.
Signing into Microsoft Teams via Web Sign-in
Procedure
1. Go to https://microsoft.com/devicelogin on your computer or mobile.
2. Enter the code shown on your device and select Next.
3. Enter your user credentials or select the desired account to sign in.
A confirmation message is displayed after you successfully sign into Microsoft Intune Company Portal.
Signing out of Your Teams Touch Panel
After you sign out of your account, you cannot control the device.
Procedure
1. Tap More > Settings > Sign out.
2. Tap OK.
Controlling the Device with CTP18
You can control and manage aspects of your paired the device with Yealink CTP18.
•Meeting
•Sharing Content
•Wired BYOD
•Camera Settings
•Teams Device Settings

| Controlling the Device with CTP18 | 10
Meeting
Teams meetings are a great way to come together with your colleagues and clients both inside and outside
of your organization. You can initiate meetings, view scheduled meetings, join meetings, and manage
meetings.
•Creating a Meeting
•Joining a Meeting
•Managing a Meeting
•Turning on Live Captions
•Recording a Meeting
•Sharing Whiteboard
•Raising Hand
•Leaving a Meeting
Creating a Meeting
When you register a Teams account, you can initiate a meet now conference at any time, without any
reservation.

| Controlling the Device with CTP18 | 11
Procedure
1. Do one of the following:
• Tap Meet now.
• Tap More > Meet now.
2. Enter the participant account information to search and then select the desired participant.
3. Tap Start meeting.
Joining a Meeting
•One-touch Join
•Call Meeting Number Join
•Proximity Join
One-touch Join
You can join a Teams meeting scheduled on the Teams phone, the Teams client, or the Outlook.
Procedure
Select the desired scheduled meeting and tap Join to join the scheduled meeting.

| Controlling the Device with CTP18 | 12
Call Meeting Number Join
You can join the meeting by calling a meeting number.
Before you begin
The calling plan has been configured for your Teams account.

| Controlling the Device with CTP18 | 13
Procedure
1. Do one of the following:
• Tap Call.
• Tap More > Call.
2. Enter the meeting number and dial out.
Proximity Join
You can move a Teams meeting on your mobile phone or laptop to the nearby device by the option of Add
a room.
Before you begin
Make sure the Bluetooth mode is activated and More > Proximity join is enabled.

| Controlling the Device with CTP18 | 14
Procedure
1. Before starting a meeting, do one of the following:
On the mobile phone: go to Join now > Join and add a room and select the desired device.
On the laptop: select Room audio (suggested) > Join now.

| Controlling the Device with CTP18 | 15
2. During a meeting, go to > Add a room and select the desired device on the mobile phone.
Related tasks
Activating or Deactivating the Bluetooth Mode
Managing a Meeting
You can manage meetings in the following ways:
•Adding Participants
•Removing a Participant
•Managing Audio
•Managing Video
Adding Participants
Before you begin
To use the dialpad to add a participant, make sure the calling plan has been configured for your Teams
account.
Procedure
During the meeting, do one of the following:
• Enter the participant account information in Invite someone field at the top to search and then add the
participant.
•Tap > Dial pad.
Dial out a number to add the participant.
Removing a Participant
You can remove participants, and the meeting continues.
Procedure
Select the desired participant and tap Remove from meeting to remove the participant.

| Controlling the Device with CTP18 | 16
Managing Audio
•Muting/Unmuting the Microphone
•Muting a Participant
•Adjusting the Volume
Muting/Unmuting the Microphone
You can mute/unmute the microphone during the meeting.
Procedure
Tap / to mute/unmute the microphone.
Muting a Participant
You can mute a participant as needed.
Procedure
1. Select the desired participant.
2. Tap Mute participant.
Adjusting the Volume
You can adjust the speaker volume.
Procedure
Tap / to adjust volume.
Managing Video
•Turning off/on the Local Camera
•Turning off/on Incoming Video
Turning off/on the Local Camera
You can turn off/on your camera during the meeting.
Procedure
Tap / to turn the camera off or on.
Turning off/on Incoming Video
Procedure
1. Tap > Turn off incoming video to stop streaming the participant's video.
2. To view the participant's video, tap > Turn on incoming video.
Turning on Live Captions
If you enable the live caption feature, the device will add real-time captions to your meeting.
Procedure
During the meeting, tap > Turn on live captions.

| Controlling the Device with CTP18 | 17
Live captions are displayed on the display screen.
Recording a Meeting
Any Teams meeting can be recorded to capture audio and video. The recording happens in the cloud, and
it is saved so you can share it securely across your organization.
About this task
Note: Whiteboards are not currently captured in meeting recordings.
Procedure
During a more than two people meeting, tap > Start recording to record a meeting.
To stop recording, tap > Stop recording.
Sharing Whiteboard
Whiteboard integration in Microsoft Teams meetings is powered by whiteboard for the web, which
lets participants of Teams meetings collaborate together on a shared digital canvas. You can share a
whiteboard to make it available to all participants in a Teams meeting.
•Introduction of the Whiteboard
•Viewing the Whiteboard
Introduction of the Whiteboard
Procedure
Introduction of the whiteboard is as below:
No. Item
1 Pan and Zoom

| Controlling the Device with CTP18 | 18
No. Item
2 Black Pen
3 Red Pen
4 Green Pen
5 Blue Pen
6 Eraser
7 Add text
8 Add note
9 Settings
10 Stop presenting
11 Mute microphone
Viewing the Whiteboard
Procedure
During the meeting, tap > Share Whiteboard.
Note: You can use the whiteboard to share content if the device connected to a touch display
device.
Raising Hand
Everyone in the meeting can raise hands to apply for speaking.
Procedure
During the meeting, tap > Raise hand.
Leaving a Meeting
Procedure
Tap .
Other participants remain connected.
Sharing Content
You can share the content on your computer when the device is idle or in a conference. Only one content
can be shared at a time, and the content shared later will replace the previous one. We recommend that
you use two screens for sharing content.
•Sharing Content with VCH51 Video Conferencing Hub
•Using WPP20 Wireless Presentation Pod
Sharing Content with VCH51 Video Conferencing Hub
In a meeting room, you can connect VCH51 to your PC with HDMI cable for content sharing.

| Controlling the Device with CTP18 | 19
Before you begin
Make sure the computer is powered on and connected to your device.
Procedure
The device will connect to the wired sharing and display the sharing content automatically. If the device
does not display the shared content automatically, you can tap Share to start presenting.
Using WPP20 Wireless Presentation Pod
In a meeting room, you can connect WPP20 to your PC for content sharing. Connect WPP20 to
MeetingBar A20/A30, when both MeetingBar A20/A30 and CTP18 prompt “Wireless Presentation Pod
Pairing Successfully”, remove WPP20 from the MeetingBar A20/A30. After that, connect WPP20 to the PC
and the PC will pop up the wireless presentation software automatically.
•Sharing Content via WPP20
•Switching the Shared Content via WPP20
•Stopping Sharing Content via WPP20
Sharing Content via WPP20
Before you begin
Make sure the computer is powered on and you connect the WPP20 wireless presentation pod to your PC.
Procedure
Do one of the following:
• On the WPP20, press the presentation button to share the full screen of the PC.
• On the WPP20, long press the presentation button for 3 seconds and then release this button. Select
the file or window you want to share and then click Start Sharing.
• On the Yealink Wireless Presentation Pod software, click Contents Share, select the file you want to
share, and then click Start Sharing.
The computer content is automatically projected to the device.
Switching the Shared Content via WPP20
Procedure
1. On the Yealink Wireless Presentation Pod software, click New Share.
2. Select the file or window you want to share and then click Start Sharing.
Stopping Sharing Content via WPP20
Procedure
Do one of the following to stop sharing content:
• Remove WPP20 from your computer.
• On the WPP20, press the presentation button.
• On the Yealink Wireless Presentation Pod software, click Stop Sharing.

| Controlling the Device with CTP18 | 20
Wired BYOD
BYOD stands for bring your own device. After entering BYOD mode, you can take MeetingBar A20/A30
as the peripherals for meetings hold by third-party apps. When holding a meeting on the PC, you can use
the camera, speaker, and microphone of MeetingBar A20/A30 and display the PC content on the screen
connected to MeeetingBar A20/A30.
•Starting Device Mode
•Exiting Device Mode
Starting Device Mode
About this task
Procedure
1. Do one of the following:
• Use a USB Type-C cable to connect VCH51 Video Conferencing Hub and the PC.
• Use a USB Type-C to Type-A cable and an HDMI cable to connect VCH51 Video Conferencing Hub
and on the PC.
2. Go to More > Settings > Device settings > Advanced Feature (Admin only, default password:
0000).
3. Turn on Quick Ball and select BYOD-USB Mode.
displays in touch panel's interface.
4. Tap and select Device Mode.
It prompts if you are sure to switch to device mode.
5. Tap OK.
Exiting Device Mode
Procedure
Do one of the following:
• Tap Exit and select OK.
• Unplug the cable.