You-Q XP User manual

6000026B
XP
USER MANUAL
BRUKERHÅNDBOK
BRUGSVEJLEDNING

2

3
Engels.........................................................................................5
Norsk.........................................................................................29
Dansk........................................................................................52

4

5
English
© 2011 YOU-Q
All rights reserved.
The information provided herein may not be reproduced and/or published in any form, by print,
photoprint, microfilm or any other means whatsoever (electronically or mechanically) without the
prior written authorization of YOU-Q.
The information provided is based on general data concerning the constructions known at the time
of the publication of this manual. YOU-Q executes a policy of continuous improvement
and reserves the right to changes and modifications.
The information provided is valid for the product in its standard version. YOU-Q cannot
be held liable for possible damage resulting from specifications of the product deviating from the
standard configuration.
The available information has been prepared with all possible diligence, but YOU-Q
cannot be held liable for possible errors in the information or the consequences thereof.
YOU-Q accepts no liability for loss resulting from work executed by third parties.
Names, trade names, etc. used by YOU-Q may not, as per the legislation concerning
the protection of trade names, be considered as being available.
2011-04

Table of contents
6
Introduction ..................................................................................................................7
This manual............................................................................................................7
Product reference...................................................................................................7
Service and technical support.................................................................................7
Identification plate...................................................................................................7
Approval ................................................................................................................8
CE declaration........................................................................................................8
Warranty ................................................................................................................8
Liability ..............................................................................................................10
Used wheelchairs and the environment................................................................10
1Safety...................................................................................................................11
1.1 General safety instructions...........................................................................11
1.2 Decals and instructions on the wheelchair....................................................11
1.3 Electronic safety ...........................................................................................11
2General description............................................................................................12
2.1 Product description XP................................................................................12
2.2 Main components .........................................................................................13
2.3 Controller......................................................................................................14
3Operating instructions.......................................................................................15
3.1 Inspection before use ...................................................................................15
3.2 Getting in and out .........................................................................................15
3.3 Free wheel lever...........................................................................................15
3.4 Switching on the wheelchair.........................................................................16
3.5 Driving .......................................................................................................16
3.6 Curves .......................................................................................................17
3.7 Obstacles......................................................................................................17
3.8 Slopes .......................................................................................................18
3.9 Reducing the wheelchair ..............................................................................19
3.10 Transport......................................................................................................20
3.11 Adjustment options (dealer)..........................................................................21
3.12 Electrical adjustment options........................................................................23
4Maintenance........................................................................................................24
4.1 Maintenance table ........................................................................................24
4.2 Batteries .......................................................................................................24
4.3 Checking and inflating the tyres....................................................................25
4.4 Cleaning the wheelchair ...............................................................................25
5Troubleshooting ................................................................................................. 26
5.1 Troubleshooting table...................................................................................26
6Technical specifications.................................................................................... 27

Introduction
7
Introduction
This manual
With this manual you can safely use
and maintain (clean) the wheelchair.
This manual should be used in
combination with YOU-Q’s Sedeo
seating system manual (supplement).
In case of doubt always contact your
dealer.
Strictly follow the procedures with a
caution symbol! These procedures
can - if they are not executed
properly - result in human injury or
damage to the product or the
environment.
Product reference
A Transport brackets
B Identification plate
C Tyre pressure rear
wheels/front wheels
D Free wheel
Service and technical support
For information concerning specific
settings, maintenance or repair work,
please contact your dealer. Make sure
you always mention the model, year of
manufacture and identification number.
This information is provided on the
identification plate of the product.
A service manual is available for the
dealer.
Identification plate
A Model
B Year of manufacture
C Identification number
D User area indoors or outdoors
E Maximum load in kg

Introduction
8
Approval
The product meets the following
standards:
1. EN12184 (1999) Electrically driven
wheelchairs and scooters, class B.
2. ISO7176-8 Requirements for
impact, static and fatigue strength.
3. ISO7176-9 Climate tests for
electric wheelchairs and scooters.
4. ISO7176-14 Standards and test
methods for controller systems of
electrically driven wheelchairs.
5. ISO7176-16 Requirements of
resistance to fire.
6. ISO 7176-19 Crash test.
The product is EMC (Electro Magnetic
Compatibility) approved in accordance
with EN12184 (1999).
CE declaration
The product is in conformity with the
provisions of the Medical Devices
Directive and thus has CE marking.
Warranty
In the following warranty and liability
stipulations the terms and definitions
as summed up hereafter must be
explained as follows:
Product: The hand-operated or
electric wheelchair or scooter
manufactured and delivered by
YOU-Q.
Customer: The person who directly
obtains a Product from YOU-Q.
Dealer: The person who delivers a
Product obtained from YOU-Q to
customers or third parties.
User: The person who uses a
Product manufactured by YOU-Q.
Irrespective of what is determined
concerning warranty conditions
applicable to the Product, in any case
the following applies with regard to the
warranty:
1. Except insofar as described
otherwise YOU-Q guarantees the
Product for its suitability for the
purpose for which the Product is
intended - all of these points as
described in this manual - and for
the quality of the material of which
the Product is made and the
manner in which the Product is
manufactured.
2. Repairs or replacement of parts of
the Product that may be necessary
as a result of faults that are based
on qualitatively faulty material or
manufacturing errors will be
executed free of charge, as long as
such faults occurred within one (1)
year after the date of delivery of the
Product to the Customer. The parts
to be replaced must be shipped
post-paid to YOU-Q. Disassembly
or assembly of these parts is for
the expense of the Customer.
Therefore the following cases are
not eligible for free repair or
replacement as meant above:
The repair or replacement that
is necessary in connection
with faults that arise after one
(1) year after the date of
delivery of the Product to the
Customer;
The repair or replacement that
is required in connection with
faults due to improper or
careless use of the Product or
that are based on the Product
being used for another
purpose than the one for which
it is intended, in which regard it
applies that if the Customer is
a Dealer, this Dealer will
indemnify YOU-Q against

Introduction
9
possible claims from Users or
other third parties for faults
based on an incorrect or
careless use of the Product;
Parts that are subject to wear,
and the need for repair or
replacement of the parts are
the actual consequence of
normal wear.
3. Irrespective of that stipulated under
2, it applies as far as an electric
Product is concerned that with
regard to the battery that forms part
of the Product warranty is only
given in case of faults or non-
functioning of the battery that are
demonstrably the direct
consequence of material or
manufacturing errors. A fault or
non-functioning of the battery as a
result of normal wear is not
covered by the warranty as meant
in these warranty stipulations.
Similarly not covered by the
warranty are faults or non-
functioning that are the
consequence of improper or
unprofessional use of the Product
or the battery that is part of the
Product, including the incorrect
charging of the battery and the
failure to carry out timely and good
maintenance, in which context it
also applies that if the Customer is
a Dealer, this Dealer will indemnify
YOU-Q against possible claims
from Users or other third parties
that are based on the above
mentioned improper or
unprofessional use of the Product
or the battery that is part of the
Product.
4. The warranty conditions as
mentioned in above stipulations in
any case become null and void if:
The guidelines of YOU-Q for
the maintenance of the
Product are not, or
insufficiently, followed;
A necessary repair or
replacement of parts is based
on neglect, damage or abuse
of the Product or a use of the
Product for another purpose
than the one for which it was
intended;
Parts of the Product are
replaced by parts of another
origin than those which YOU-
Q uses and/or parts of the
Product are replaced without
the permission of YOU-Q.
5. The warranties as mentioned in
stipulations 1 through 3 also
become null and void if what is
involved is re-used by a new user
within the warranty period and that
such re-use necessitates
adaptations to the product and
those adaptations are carried out
without the instructions and/or at
the order of YOU-Q.
6. To retain rights under the above
delineated warranties the
Customer must, in case of damage
or other calamities, as rapidly as
possible contact YOU-Q and inform
them as fully as possible. The
possibility of taking recourse to the
above-mentioned warranty
conditions becomes null and void
for the Customer in any case after
20 workdays after the claim
situation or the calamity arises that
was the reason for the recourse to
the guarantee.
7. The replacement of a part or the
repair or the reconditioning of the
Product within a current warranty
period does not extend the
warranty period.
8. YOU-Q gives no warranty on repair
to or reconditioning of the Product
carried out other than under order
of and/or at the instructions of
YOU-Q. If repairs and/or
reconditioning are executed by or
on behalf of a Customer, the

Introduction
10
Customer indemnifies YOU-Q with
respect to the claims of third
parties who result, in the broadest
sense of the word, from such
repairs or reconditioning.
Liability
Irrespective of what is determined
regarding liability in the general
conditions applicable to the Product,
with regard to liability in any case the
following applies:
1. Taking into consideration the
following stipulations, YOU-Q only
accepts liability for loss due to
death or physical injury that is the
result of a defect in the Product for
which YOU-Q is responsible and
for damage to another object that is
the private property of the user of
the Product, as long as said loss is
the direct result of a fault in the
Product.
2. YOU-Q accepts no other or further
liability than delineated under 1. In
particular YOU-Q accepts no
liability for consequential damage,
in any form whatsoever.
Used wheelchairs and the
environment
If your wheelchair has become
superfluous or needs to be
replaced, it can usually be
taken back by your dealer. If
this is not possible, please
contact your local authorities for
the possibilities of recycling or
an environmentally friendly way
of disposing of the used
materials.
For the production of the wheelchairs
several plastics and metals have been
used. The wheelchair also contains
electronic components that must go to
electronic waste. Used batteries
belong to chemical waste.

Safety
11
1 Safety
YOU-Q accepts no liability whatsoever
for damage or injury caused by the
failure to (strictly) adhere to the safety
guidelines and instructions or else due
to carelessness during the use and
cleaning of the wheelchair and
possible accessories. Depending on
the specific work circumstances or the
accessories used, additional safety
instructions may be required. Please
contact your dealer immediately if you
observe a potential danger during the
use of the product.
1.1 General safety
instructions
The user of the wheelchair is at
all times fully responsible for the
fulfilment of the locally
applicable safety regulations
and guidelines.
The technical specifications
must not be altered.
Modifications to (parts of) the
wheelchair are not permitted.
1.2 Decals and instructions
on the wheelchair
Signs, symbols and instructions
placed on this wheelchair
comprise part of its safety
facilities. They must never be
covered or removed and must
remain present and clearly
legible throughout the entire
lifespan of the wheelchair.
Immediately replace or repair
illegible or damaged signs,
symbols and instructions.
Contact your dealer with regard
to this.
1.3 Electronic safety
The standard version of your
electric wheelchair has been tested
according to the strictest EMC
requirements. Mobile telephones
have no influence on the driving
behaviour of the wheelchair.
When using a mobile telephone in
the vicinity of an electric wheelchair
with special adaptations, you are
advised to first switch off the electric
wheelchair.
Your electric wheelchair may
influence electromagnetic fields
such as alarm systems.
If the electronics of the wheelchair is
not properly screened off, this may
affect sensitive electrical appliances,
such as shop alarms and garage
openers. The electric wheelchair
has been tested for this. Should any
problems of this nature occur,
please report these to your dealer
immediately.

General description
12
2 General description
2.1 Product description
XP
The XP is a compact electric
wheelchair with joystick controller for
use in and around the house. The XP
is available as front wheel drive or rear
wheel drive.
Due to its compact design, the XP is
highly manoeuvrable. The frame height
of the wheelchair can easily be
adjusted, ensuring an ideal seat height
for everyone. Additionally, the seating
system can be fully customized to
satisfy the specific wishes and
requirements of the individual.
De XP has been designed for:
Transport of persons to a maximum
weight of 160 kg.
Use on paved roads, sidewalks,
foot- and bicycle paths.
Use in and around the house.
Your dealer must give you good
driver’s instructions before you can
independently operate the product and
participate in traffic.
You must be able to correct the
consequences of actions while driving
the wheelchair.
Consider operating the wheelchair
under the supervision of an
experienced dealer during first
operations.
The wheelchair is not a motorised
vehicle in the sense of traffic
regulations.
The XP has a maximum speed of 6
kph.
If you use the wheelchair for other
purposes than those for which it is
intended, YOU-Q accepts no liability
whatsoever for damage or injury
resulting from such use other than for
which the wheelchair was developed
and designed.
Please study this manual carefully
before you use the wheelchair.

General description
13
2.2 Main components
A Seat
B Backrest
C Seat angle adjustment
D Armrest
E Legrest
F Controller/charge connection
for the batteries
G Free wheel
H Castor wheels
I Drive wheels
J Anti-tip brackets (option)
K Headrest (option)
L Lap belt, to be provided by the
dealer (option)

General description
14
2.3 Controller
The controller contains the following
components:
A On/off key
B Joystick
C Charge connection
D Horn
E Battery indicator
F Speed control
G Indicators
H Lighting
I Warning lights
J Actuators/adjustment options
Performance adjustments should
only be made by professionals
conversant with the adjustment
process and the operator’s
capabilities. Incorrect settings
could cause injury to the operator
or bystanders, or damage to the
vehicle or surrounding property.
The joystick is for driving the
wheelchair and adjusting the various
electrical options, if installed.
Battery indicator
The battery indicator shows the
condition of the batteries.
When all the lights are on, the
batteries are fully charged. As the
batteries are depleted, lights from right
to left will go out.
If only the red lights are on, the
batteries must be charged
immediately.
Shark
Shark lights
Shark seats lights

Operating instructions
15
3 Operating instructions
3.1 Inspection before use
It is important to check the following
points before you start driving the
wheelchair:
If the lights and indicators are
working properly.
If the tyres are sufficiently inflated.
If the batteries are charged
sufficiently. The green battery
indicator lights must be on.
In winter the batteries have a lower
capacity. In case of light frost the
capacity will drop to approximately
75% of the normal capacity. At a
temperature of less than -5° the
capacity will be approximately 50%
of the normal capacity. This will
affect the range.
3.2 Getting in and out
1. Make sure the wheelchair is
switched off electrically.
2. Put the free wheel lever in the
Drive position.
Transfer forwards
1. Fold up the foot support (A)
2. Seat yourself in the chair.
Transfer sideways
1. Loosen the cap (B) and remove the
armrest (C).
2. Seat yourself in the chair.
Switch off the wheelchair
electrically before you get in or out!
This way you will avoid that the
wheelchair starts to move when you
accidentally move the joystick.
3.3 Free wheel lever
Put both free wheel levers in the DRIVE
position (A) to be able to drive the
wheelchair electrically.
To be able to push the wheelchair, put
both free wheel levers in the PUSH
position.

Operating instructions
16
Never put the wheelchair in the
Drive position when you are
parked on a slope. When the
wheelchair is parked on a slope
that is too steep, it can start
moving down the slope.
After pushing, the free wheel
lever should immediately be
returned to the Drive position.
The free wheel lever should only
be put in the Push position if the
wheelchair is to be pushed. In
the Drive position the automatic
parking brake is activated.
3.4 Switching on the
wheelchair
To switch on the wheelchair, push the
on/off key (A).
When an electronics error is
detected, the battery indicator will
start flashing. The electronics are
blocked.
3.5 Driving
As a wheelchair user you could
be vulnerable in traffic. When
travelling in or across a road,
keep in mind that other traffic
participants may not always
notice you. Keep to the
applicable traffic regulations.
Avoid out-of-the way routes, so
that help can be on its way
quickly when needed.
Driving (Shark)
1. Switch on the wheelchair.
2. Use the speed control (B) to select
the desired speed.
3. Slowly push the joystick in the
desired driving direction. The
further you push the joystick, the
faster you will drive.
Driving (Shark lights and Shark
seats-lights)
1. Switch on the wheelchair.
2. Use the speed control (F) to select
the desired speed.
3. Slowly push the joystick in the
desired driving direction. The
further you push the joystick, the
faster you will drive.

Operating instructions
17
Braking
When you release the joystick or move
it into the central position, you will
brake automatically.
Emergency stop
1. When driving forward pull the
joystick all the way backward with
one move. When reversing push
the joystick all the way forward with
one move.
2. Immediately release the joystick
when the wheelchair has come to a
standstill.
Miscellaneous
Drive carefully on slippery
roads, resulting from rain, ice or
snow!
Prevent the wheelchair from
coming into contact with
seawater: seawater is caustic
and may damage the wheelchair.
Prevent the scooter from coming
into contact with sand: sand
may affect the moving parts of
the wheelchair, resulting in
unnecessarily rapid wear.
Do not put the wheelchair in
direct sunlight: the upholstery
may become too hot, which may
cause burning or an allergic
reaction of the skin.
Do not drive the wheelchair
when you are under the
influence of drugs, alcohol or
medication that could affect your
ability to drive.
You must have sufficient eye
sight to be able to safely drive
the wheelchair.
It is imperative to turn on the
lights in case of reduced
visibility.
When driving at a high speed
you must be extra careful. Select
a lower maximum speed on
sidewalks and in pedestrian
areas.
Be sure that no items of clothing
hang loose. These could be
caught between the wheels.
When driving on a slope always
make sure that all adjustment
options are in the lowest
position and that the legrests are
in the lowest position.
3.6 Curves
Never take curves at full speed.
Decrease speed before taking a
curve.
Use the indicators when
changing direction.
3.7 Obstacles
Driving up obstacles
1. Drive straight up to the kerb.
2. Slowly move the joystick forward.
Drive up the sidewalk without
changing direction.
3. As soon as the front wheels are on
the sidewalk, you must keep your
speed for the rear wheels to be
able to move up the sidewalk as
well. If you cannot drive up onto the
sidewalk, find a lower place where
you can.

Operating instructions
18
Driving down obstacles
1. Drive straight up to the edge of the
sidewalk.
2. Slowly move the joystick forward.
Drive carefully down the sidewalk
without changing direction.
Do not drive down stairs!
3.8 Slopes
With all adjustment options set in their
lowest position and the leg rests also
set as low as possible, it can be
assumed that when using an RWD XP,
a slope of ≤10° (17.6%) belongs to a
normal user environment with no
danger of instability. In an FWD XP
this is ≤6° (10.5%). In the technical
specifications, you will find this under
‘maximum safe slope’.
Driving up slopes
Only drive up a slope with all
adjustment options in the lowest
position and the legrests in the
lowest position.
Slopes with an angle of more
than 10° (RWD) or 6° (FWD) must
not be taken.
Always drive slowly and with
awareness on slopes.
Do not drive down slopes with
loose gravel or a sandy surface,
as one of the rear wheels might
slip
Avoid sudden and jerky
movements.
Avoid directional changes on
slopes.
Do not turn on slopes.
If you notice a strong decrease
in speed when driving up a
slope, take a less steep route.
Driving on a slope too long can
cause overheating.
Driving down slopes
If you must reverse down a
slope, make sure the speed
control is in the lowest position
and drive as slowly as possible
and with the utmost control.
It can be very dangerous to
reverse down a slope.
Prevent the wheelchair from
gaining too much speed.

Operating instructions
19
3.9 Reducing the wheelchair
Removing the seat
1. Pull up the seat (A) in the front.
2. When replacing the seat, the clips
(B) must click around the frame (C)
of the chair.
Check if the seat is clicked in place
securely.
Folding down the backrest
1. Flip the lock clip (A) off the
adjusting bar.
2. Pull the lock clip from the hinged
joint.
3. Fold down the backrest.
Removing the armrest
Loosen the cap and remove the
armrest.
The controller remains connected to
the wheelchair with the cable.
Removing the legrest
1. Push the catch (A) backward to
unlock the legrest.
2. Swing the legrest (B) outward.
3. Raise the legrest and remove it
from the guide.
Make sure you hear a click when
you put the legrest back in place.
The legrest is now securely locked.

Operating instructions
20
3.10 Transport
The wheelchair can be placed in a car.
The best way to do this is by reducing
the wheelchair or using steel ramps.
YOU-Q recommends wheelchair users
to travel in a regular car seat whenever
possible. A wheelchair is not designed
as a car seat and cannot offer the level
of safety that is offered by standard car
seats, no matter how well the
wheelchair is fixed to the vehicle
concerned. As it is not possible for
every wheelchair user to make a
transfer, the wheelchair should be
secured as described below.
The XP has been crash tested
and has met all the pass
requirements of ISO 7176-19.
Your safety during transport
largely depends on the person
securing the wheelchair. It is
your responsibility to ensure the
wheelchair is secured as safely
as possible.
Always ask for confirmation of
the transporter that the vehicle
is suitably designed, insured
and equipped to transport a
person in a wheelchair.
Parts of the wheelchair that can
be easily detached should be
removed and stored elsewhere
during transportation.
The wheelchair should always
be transported in a forward
facing direction.
YOU-Q recommends an Unwin
tie-down system that is tested
and approved according to
ISO10542.
The wheelchair should be
secured only at the tie-down
points on the frame, not onto
any accessories (armrest, anti-
tip brackets, etc.).
YOU-Q recommends that the
wheelchair be supplied with a
headrest and that this should be
used during transportation.
During transportation it is
essential that you are secured
by a three point lap belt, which is
anchored to the vehicle wall and
floor rails. A lap belt in your
wheelchair must not be
considered as an alternative to
the occupant restraint system.