
Page 19 Document:
Application SW080 : Basic Pump Pressure Control
Trouble Shooting Guide:
The following assumes all standard configurations programmed by the Application without any changes.
No Application ‘Pump PID 2’ Menu
is present
1. If you have not loaded the ‘Application’ following the instructions on page 6
2. If you have loaded the Application and no menu, restore defaults and reload
following the instructions on page 6
Pump running wrong direction
3. Swap two motor cables on the ZENER 8000 output or at the motor
PV display is 0 when gauge indicates
pressure
4. Check the application has been loaded. Refer to page 6
5. Check transducer scale has been entered and is correct.
6. In the service menu, check analogue input AI(32,34) is reading correct mA
7. If not reading correct mA, check transducer wiring & polarity
8. Measure DC mA in transducer wiring
PV reading is not correct
9. Check transducer scale has been entered and is correct.
10. In the service menu, check analogue input AI(32,34) is reading the correct mA
11. Measure & check DC mA in transducer wiring is correct and transducer is operating
correctly
12. If only a small error may need to adjust AI(32,34) to read correctly
13. In the service menu, check digital inputs have ‘1’ on terminals 2,3,4,5 & 6. If a start
push button is used, check it provides a ‘1’ on terminal 4 when pushed. If not, check
input wiring.
14. Is the ‘SV’ on the display indicating the ‘Set pressure’ entered in the ‘Application’
Menu. Eg. 500Kpa.
15. Is the PV reading the correct pressure (as per pressure gauge)
16. If a trip is displayed investigate & rectify. Will need to reset trip.
17. If pipe fill is enabled, check ‘Pipe Fill Speed’ entered is not 0Hz.
18. If Idle is displayed, see below.
-DRY- is displayed and will not start
20. Check Bore level switch operating correctly and connections.
21. If no bore level switch, check bridging link is fitted between terminal 1 and 37.
‘Idle‘ displayed and will not start
22. Check optional ‘no flow switch’ operation and connections. If no switch installed
ensure bridging link is in fitted between terminal 1 and 35.
23. Pressure not dropping to ‘Resume Pumping @ % below SV’ or set too low.
Cycles between ‘run’ and ‘idle’
24. Check ‘Idle’ settings, ‘idle time’ too short or idle % load to high
25. If flow switch is fitted, check correct logic and operation.
Pressure does not build up to the ‘Set
Pressure’.
26. Ensure PV display is correct
27. Motor/Pump rotating wrong direction. Check & rectify.
28. If Pipe fill is enabled check ‘Fill speed (Hz)’is not too low. Disable Pipe fill and check
again
29. If the drive is not running at 50Hz, check motor current in all 3 phases and drive is not
indicating ‘current limit’
30. If running at 50Hz check pump and plumbing.
PID/ pressure control is unstable
31. Ensure Pressure Transducer is operating correctly and the feedback (PV) is stable
when the pump is not running and also running in local mode at a fixed speed.
32. Tune the PID using the parameters and guide on page 11
Current limit is displayed
33. Check the motor current and the drive is correctly matched to the motor & pump.
34. Check the current in each motor phase to ensure balanced
Continually in Pipe Fill Mode
35. Pipe Fill Speed too low, insufficient flow and pressure not reaching pipe fill level.
36. Problem with pump/motor not increasing pressure to pipe fill level. Check
Will not go into idle, when discharge
valve closed or no flow
37. Minimum speed too high and unable to reach Idle % Load or flow switch to operate
(if fitted)
38. Load % set too low. Repeat procedure ‘Idle Mode Adjustments’ on page 14
39. Set point changed so incorrect ‘Load %’ setting. ‘Load %’ will need
checking/adjustment if set point is changed. May need a flow switch fitted.
More Information or Assistance:
For details on all the features and parameters available refer to the ZENER 8000 Reference Manual available on
the ZENER website: www.zener.com.au