Zidoo NEO X User manual

Page 25
NEO X Introduction
NEO X is an all-in-one device integrating 4K UHD media player, music streaming media
player, audio and video media center, high-󽗉delity headphone ampli󽗉er, music decoder and
Bluetooth decoder.
As a 4K UHD media player, it can decode and output advanced 4K 12Bit HDR10+/Dolby
vision.
NEO X supports playing music from a variety of input sources, such as hard disk,
computer and NAS server. Not only supporting almost all high-sampling master-tape music
󽗉les such as MQA, SACD ISO, DFF, DSF, FLAC, WAV, APE etc., but also supporting managing
local music resources and music streaming. Live streaming media app and DLNA streaming
all can get good audio quality.
NEO X adopts ESS9038Pro DAC chip for audio decoding and supports lossless Bluetooth,
Coaxial, AES/EBU and asynchronous USB audio input, which can be used as an independent
high-󽗉delity audio decoder. XLR balance, RCA stereo preampli󽗉er output and high-
performance headphone ampli󽗉er output are supported. No matter for local 󽗉le playback or
external audio input, excellent audio index can be obtained with the decoding processing of
DAC, fully balanced operational ampli󽗉er circuit and audio components. It can parse lossless
master-tape format 󽗉les up to 22.5792 MHz DSD 󽗉les (DSD512 Native mode), 768 kHz 32-bit
PCM.
NEO X can be controlled easily by cell phone with exclusive Zidoo Controller APP. The
large 5-inch OLED HD screen can intuitively display general settings menu, music library
data, playback status and input source sampling rate etc. Touch screen, physical volume and
multifunctional control knobs are very convenient to operate.
NEO X helps us solving devices connecting and matching problems, which is easy to use
and pursuing for excellent performance.

Page 26
4K UHD Hi-end Media player
Chassis Aviation aluminum alloy
Display 5-inch OLED HD touch screen
OS Android 9.0
CPU Realtek RTD1619DR ARM Cortex-A55(hexa-core)
GPU ARM Mali-G51 MP3
Internal Storage 2GB DDR4 (RAM)+16GB eMMC
DAC ESS 9038Pro
Bluetooth BT 4.2
Wi-Fi 2.4G+5G dual band WiFi, 802.11 a/b/g/n/AC 2T2R MIMO 867Mbps
Ethernet 1*RJ-45(10/100/1000Mbps)
HDMI Output 2.0a (4K@60fps/12Bit/HDR/BT2020/YCbCr 4:4:4 output)
support audio passthrough
Video Decoding 4K@60p HEVC/H.265 12Bit HDR10, HDR10+, Dolby Vision
Audio Decoding
Support true-hd HD audio passthrough, stereo PCM decoding;
Built-in DAC audio decoding: support up to stereo DSD512 24Bit,
PCM 768KHz 32Bit, MQA
Bluetooth Audio
Input
CSR8675 󽗊agship Bluetooth audio module supports mainstream
lossless audio protocols such as SBC/AAC
USB Audio Input USB audio compatible system: Windows(7,10), Mac, Android
Support up to stereo DSD512 24Bit, PCM 768KHz 32Bit, MQA
Digital Audio Input USB DAC IN*1, AES/EBU input*1, Coaxial input *1
Digital Audio Output Optical output*1, Coaxial output*1
Analog Audio
Output
Preampli󽗉er output: XLR(balanced)*1, RCA*1
Headphone ampli󽗉er output: 4.4mm balanced*1
6.35mm single end*1
Headphone
Impedance 16-300Ω (low-gain mode: 16-32Ω/ high-gain mode: 32-300Ω)
USB Ports USB3.0*1，USB2.0*2
SATA Internal SATA3.0 (3.5-inch HDD bay, hard drives are not included)
Control Ports IR IN*1, RS-232*1, TRIGGER (12V) IN/OUT, TCP/IP control (WOL)
Power Supply AC 110-240V 50/60Hz (dual linear power supply）
Dimensions 395mm*291mm*110mm
Packing List Remote control*1, Power cable*1, Antennas*3, Product manual*1
Speci󽗉cation

Page 27
Analog Audio
Characteristics
XLR(balanced) Output
Output Level: 4.1 Vrms
THD+N: -110dB（0.00031%）
Noise: 2uVrms
SNR: 118dB(20Hz-20kHz)
Frequency response: ±0.25dB(20Hz-20kHz)
Crosstalk: -126dB(1kHz,Fs=44.1kHz)
DNR: 118dB
RCA Output
Output level: 2.26 Vrms
THD+N: -109dB（0.00035%）
Noise: 2.6uVrms
SNR: 115dB(20Hz-20kHz)
Frequency response: ±0.258dB(20Hz-20kHz)
Crosstalk: -132dB(1kHz,Fs=44.1kHz)
DNR: 114dB
Headphone 4.4mm Balanced Output
Output level: 2.9 Vrms
Output power: 410mW/32Ω
THD+N : -110dB（0.00032%）
Noise: 1.7uVrms
SNR: 120dB(20Hz-20kHz)
Frequency response: ±0.25dB(20Hz-20kHz)
Crosstalk: -131dB(1kHz,Fs=44.1kHz)
DNR: 118dB
Headphone 6.35mm Single End Output
Low-gain mode
Output level: 1.45Vrms
Output Power/ Headphone impedance: 110mW/32Ω
THD+N: -108dB（0.0004%）
Noise: 3.2uVrms
SNR: 112dB(20Hz-20kHz)
Frequency response: ±0.25dB(20Hz-20kHz)
Crosstalk: -128dB(1kHz,Fs=44.1kHz)
DNR: 110dB
High-gain mode
Output level: 2.56Vrms
Output Power/ Headphone impedance: 42mW/300Ω
THD+N: -108dB（0.0004%）
Noise: 3.3uVrms
SNR: 114dB(20Hz-20kHz)
Frequency response: ±0.25dB(20Hz-20kHz)
Crosstalk: -132dB(1kHz,Fs=44.1kHz)
DNR: 108dB
Speci󽗉cation

Page 28
4K UHD Hi-end Media player
1.Front
Hardware Introduction
OLED TOUCH SCREENPOWER
SELECT KNOB/CONFIRM4.4mm BALANCED 6.35mm HEADPHONE
IR RECEIVER USB2.0SWITCH
VOLUME KNOBRETURN
In addition to the touch screen of NEO X, the front panel is also designed with convenient
control buttons to collaborate the operation of touch screen.
① Select Knob
The Select knob is multifunctional, it can be used to rotate left/right and press down.
Horizontal menu: rotate the Select Knob clockwise to move right, rotate the knob
counterclockwise to move left, press down the knob to con󽗉rm.
Vertical menu: rotate Select Knob clockwise to move downwards, rotate the knob
counterclockwise to move upwards, press down the knob to con󽗉rm.
② Volume Knob
Volume knob can be used to adjust the volume, rotate clockwise to increase output volume,
and rotate counterclockwise to decrease output volume.
* Under the DAC IN mode, volume can be adjusted with step 0.5db~3db in DAC setting.
③ Return Button
Press Return Button will go back to previous menu. When long press Return Button,it will go
back to Home page.

Page 29
2.Back
USB3.0GIGABIT LAN
HDMI OUT
XLR R/L (AUDIO OUT)
IR IN
USB DAC
AES/EBU
COAXIAL OUT
COALXIAL IN
R / L (AUDIO OUT)
RS-232 OPTICAL
TRIGGER OUT/ IN
ANTENNA ANTENNA
ANTENNA
RST
AC POWER
④ Switch Button
Press Switch Button will directly go to the current music playback page.
⑤ Power Button
Power on/o󽗈 this device.
Note:
Except Power Button and Volume Knob, other buttons can only work for NEO X OLED touch
screen (not for large screen of display device).

Page 30
4K UHD Hi-end Media player
3.Right
Hard Disk Loading
NEO X is equipped with a 3.5-inch SATA 3.0 high-speed HDD bay, which can load a hard drive.
Just pull out the door of HDD bay and push in hard drive with suitable size, no other tools are
needed (support hard drive up to 16TB).
Note:
Do not install or replace the hard disk when the device is power-on, so as to avoid the
damage of the device and data corruption of hard disk. Please format newly-purchased hard
disk on the computer and then load it to the device. This device supports hard disk formats
including EXT3, EXT4, NTFS, FAT32, EXFAT.

Page 31
Make sure both TV and NEO X are power-o󽗈, connect these two devices by HDMI cable, from
NEO X HDMI OUT port to TV HDMI IN port. And choose the correct signal source on TV after
powering on.
Make sure AVR, TV, and NEO X are all power-o󽗈. Two HDMI cables are required in this process,
one cable connect from NEO X HDMI OUT port to AVR HDMI IN port, another cable connect
from AVR HDMI OUT port to TV HDMI IN port. Choose the correct signal source on AVR and TV
respectively after powering on.
Note:
Please use HDMI 2.0 or higher-spec cable and display device to enjoy 4K UHD HDR
experience.
① Connect with TV
② Connect with TV and AVR
Connection and Installation
1. HDMI Device Connection
HDMI cable
TV
TV
AVR
HDMI cable HDMI cable

Page 32
4K UHD Hi-end Media player
❶ Connect DAC or AVR by Optical/Coaxial
Connect NEO X with AVR by Optical/Coaxial audio cable, switch to corresponding signal
source on DAC or AVR.
Digital audio output includes HDMI audio output, Optical audio output, Coaxial audio
output, USB audio output and Bluetooth audio output. Please select the audio source as
"Digital Output", meanwhile the DAC audio will be turned o󽗈.
Note:
Optical/Coaxial supports up to 5.1 output.
Note:
* In order to get wonderful 4K UHD HDR experience, please ensure that HDMI cable, display
device and AVR all can meet the corresponding technical speci󽗉cations.
* HDMI audio out and DAC analog audio cannot output at the same time. It is needed to turn
o󽗈 DAC to output audio from HDMI.
Settings > DAC Audio > Source In > Digital OUtput (Turn O󽗈 DAC)
* HDMI audio passthrough is supported by NEO X, if AVR supports more advanced audio
formats, please set HDMI output mode to RAW.
Settings > Audio > HDMI Audio > RAW
① Digital Output
2.Audio Output Connection and Installation
Optical cable/Coaxial cable
DAC/AVR

Page 33
❷ Connect DAC by USB Audio Output
Connect NEO X USB Type-A port with DAC USB DAC IN port by USB audio cable.
Note：
* Corresponding setting: Settings > Audio > USB Audio
* There might be incompatible situation when USB audio output to some DACs. If so, please
contact with Zidoo tech support.
Audios from analog output includes RCA, XLR, and headphone jacks all have been decoded
and output by the ESS 9038Pro DAC. When playing from internal player, it's needed to turn
on "Source In > DAC (internal player)". When playing from external player, please switch to
relevant sources. The digital output will be closed when outputting from analog output.
② Analog Output
USB type-A to USB type-B cable
Audio DAC/Audio decoder

Page 34
4K UHD Hi-end Media player
❶ RCA, XLR output
Using a pair of RCA or XLR balanced analog audio cables to connect NEO X with active
speaker or HiFi ampli󽗉er.
Note：
* NEO X is equipped with two independent stereo output ports: RCA-type and XLR-type
balanced ports can output audio signals simultaneously. Generally only choosing one of
these ports is enough, and it is recommended to choose XLR balanced port to obtain better
noise suppression and signal integrity.
* NEO X's balanced output is a three-pin XLR male port, which will output di󽗈erential signals
pair (positive/negative signals). The ampli󽗉er circuit can compare the voltage di󽗈erence of
signals pair to cancel common mode noise and improve the integrity of the original signal.
* In some audio systems, the positive and negative polarities are reversed. The default
positive polarity are shown below. If you need to reverse the polarity, please set it in the
system: Settings > DAC audio > XLR Port Polarity > Reverse
RCA-type audio cable
XLR balanced audio cable
Stereo HiFi audio system
(HiFi headphone ampli󽗉er
/Active monitor speaker)
Positive polarity diagram + system positive setting Negative polarity diagram + system negative setting
+
+-
-
GND GND

Page 35
❷ Headphone Ampli󽗉er Output
There is two headphone ports including 6.35mm and 4.4mm balanced headphone ampli󽗉er
output on NEO X front panel. Please connect to corresponding port according to your
demand.
4.4 mm balanced headphone cable
6.35mm single headphone cable
Note：
* This recommended headphone impedance range is 16-300Ω (low-gain mode: 16-32Ω/
high-gain mode: 32-300Ω).
* Switch headphone ampli󽗉er gain mode on NEO X OLED screen,
Settings > DAC settings > Headset gain > Low gain/High gain
* The output priority: 6.35mm headphone output > 4.4mmbalanced headphone output >
XLR balanced output = RCA output.

Page 36
4K UHD Hi-end Media player
NEO X can connect with a PC, USB audio output device and mobile phone by using a USB
Type-A port to USB Type-B port cable.
This connection method allows NEO X to be used as a high-performance pure DAC. The
digital signal input by the external player has been decoded by ES9038PRO DAC decoding
chip, so that it provides the best audio decoding performance.
* Corresponding setting
Settings > Source IN > USB IN
①USB Audio Input
3. Digital Audio Input
Note：
* You may need to install drivers or make settings to support external playback device to
transmit audio to NEO X. For example, audio driver is needed to be installed for Windows.
Please download the driver on o󽗋cial website or contact technicians. No drivers are needed
on Mac OS and Android.
* NEO X USB input supports up to stereo DSD512 24Bit, PCM 768KHz 32Bit and MQA,
but external playback devices and software are also needed to support corresponding
speci󽗉cations.
USB audio data cable
External playback device
(PC/mobile phone/player)

Page 37
② Coaxial Input and AES/EBU Audio Input
❶ Coaxial Audio Input
A 75 ohm coaxial cable is used to connect coaxial output port of a playback device to the
digital coaxial in port of NEO X. Please don't forget to switch audio source input setting to:
Source In > Coaxial IN
❷ AES/EBU Audio Input
A 75 ohm digital XLR audio cable is used to connect the AES/EBU output of a playback device
to the AES/EBU balanced digital audio input port of NEO X. And it is needed to switch audio
source input setting to:
Source In > AES/EBU IN
AES/EBU audio cable
Coaxial audio cable
External playback device
(CD player/digital decoder /player)
External playback device
(CD player/digital decoder /player)

Page 38
4K UHD Hi-end Media player
❸ Bluetooth Audio Input
A Independent CSR8675 󽗊agship Bluetooth audio module has been built in NEO X, which
supports SBC and AAC lossless audio protocols and can receive Bluetooth audio signals from
mobile devices as a Bluetooth decoder.
Settings: Source In > Bluetooth In
Open Bluetooth on mobile device and search "NEO X" and 󽗉nish pairing.
There are 3.5mm standard 12V Trigger IN/OUT ports on NEO X. NEO X Trigger IN port is
connected to Trigger OUT port of CD player/ digital decoder, and NEO X Trigger OUT is
connected to Trigger IN port of active speaker/headphone ampli󽗉er. All of these devices can
be connected by 3.5mm trigger cables.
② Trigger Port
Note：
Trigger cables is 2-pin 3.5mm. You can also use a 3-pin AUX cables instead.
NEO X RS-232 port can be used for most home theater control system. RS-232 control
protocol can be downloaded on Zidoo o󽗋cial website. If you want to integrate NEO X into
control system, please contact with relevant distributors or AV installers.
① RS-232
4. Smart Control
3.5mm cables
3.5mm cables
Headphone ampli󽗉er/active speaker Trigger IN
CD player/digital decoder Trigger OUT

Page 39
For audio-visual system integrators, 3.5mm IR IN port is an optional port for control system;
For ordinary users, if NEO X is put into a cabinet, the infrared signal will be blocked, then it is
suggested to connect with a external infrared receiver extension device.
③ IR IN Port
IR cable
IR receiver/Infrared transmitter
port of central control host

Page 40
4K UHD Hi-end Media player
Users can control Zidoo media players by installing Zidoo Controller APP. File manager,
applications, music player, poster wall and settings can all be controlled.
❶ Application Installation
Please 󽗉nd "All APPs > Control Center" on display device or "Settings > Control Center"
on NEO X touch screen, then scan the QR code to download the APP. Zidoo Controller APP
can be downloaded on iPhone by searching "Zidoo" in"Apple Store".
❷ Connection
After the APP is installed, please ensure devices are connected with network successfully
and mobile device and Zidoo media player in same LAN. Then following steps below to add
device:
④ Smart Phone APP Control
Open Zidoo Controller APP and click "+" on the right-top corner then scan QR code in Media
Center.

Page 41
NEO X will enter into initial setup wizard when it is booted for the 󽗉rst time, which will be
displayed on large screen (display device) or small screen (NEO X OLED touch screen). If it is
detected that NEO X has connected with display device by HDMI cable, initial setup wizard
will show on large screen. Otherwise it will show on small screen. Please follow the system
guidance to 󽗉nish setting.
Boot and Initial Setup Wizard
1.Initial Setup Wizard on Large Screen
① System language selection, screen zoom, time zone setting
Choose the system language according to your language habit.

Page 42
4K UHD Hi-end Media player
Select the time zone for the system according to your location.
Press the UP and DOWN buttons on remote control to adjust screen display area.

Page 43
WI-FI: choose network SSID, input password and connect WIFI.
Ethernet: plug in the network cable to connect the network automatically.
③ Network Setting
Con󽗉gure network to connect device with network quickly.
② Bluetooth Match-Up
Let remote controller be aligned with media player and press Page-Down KEY and Menu
KEY at the same time for least 5 second until indicator light blinking.The light will be o󽗈 after
matching successfully.

Page 44
4K UHD Hi-end Media player
Wizard mode: select the corresponding option according to your usage environment and
device connection.
Expert mode: The audio and video output is customized by users, it is recommended for
professionals.
④ Select output mode
Please select the corresponding mode according to your needs, then it will 󽗉nish relevant
setting.