ZINCKER VAULTA K1 Troubleshooting guide

Electronic Door Knob

1
CUSTOMER SUPPORT
[email protected] www.zincker.com
Thank you for choosing Vaulta Electronic Door Knob!
Vaulta takes indoor room security to the next level. The robust and stylish body is constructed by
rigorously selected Zinc Alloy materials. Unlike any traditional door knob, Vaulta enables you to
manage up to 50 users with customizable passcodes, opening up multiple possibilities for various
use cases. In addition, settings such as Passage Mode, Autolock, and Anti-Prying passcode deliver
ultimate convenience for day-to-day use. With our power-saving technologies, 4 AA batteries are
able to provide up to 2 years of battery life. You may finally be able to put your key aways and use
them as backup.
For now, please be sure to explore all of its features outlined in this manual. If you have any
questions, feel free to just drop us an email anytime. We’d love to assist you to the get the
most out of it!
Hello!

Exterior Assembly
USB-C Port
Rod Bolts
Square Spindle
Cable Wire Latch Assembly
Strike Plate
Battery Compartment
Interior Cover
Interior Assembly
Screw
What’s in the Box
2

Batteries
Electronic lock requires 4 AA Alkaline batteries (Duracell or Energizer recommended) to be purchased separately.
For best result, 1.2V Rechargeable batteries are NOT recommended. When all 4 batteries are installed in the correct
position, you will hear a long beep and the keypad will illuminate green.
Phillips Screwdriver
Drill Hole Saw Drill
Chisel Hammer
Tape Measure Pencil
Tools
Additional
Exterior Assembly Interior Assembly Latch Assembly Key x 2 Strike Plate
Parts
DO NOT mix new batteries with used batteries when the product is in use.
M4 Screws x 2
1-1/2” (40mm)
For door thickness
35 - 45mm
Strike Plate
Screws x 4
3/4” (19mm)
M4 Screws x 1
1/2” (12mm)
3
M4 Screws x 2
2-1/3” (60mm)
For door thickness
45mm or above

Prepare the door and check dimensions
1. Prepare door and jamb
a. Take out the ‘Door Marking Template’ (Figure 1a).
b. Fold template and place on door 36” (915mm)
from the ground as marked (Figure 1b).
2. Mark the door for drilling
a. Mark center hole on door edge through guide on
template for 1” (25mm) latch bolt (Figure 2a).
b. Mark center hole on door face through guide
on template for 2-3/8” (60mm) or 2-3/4” (70mm)
backset (Figure 2b).
-1a-
1
For installation on new doors
-1b-
-2a- -2b-
4

3. Drill and chisel door
a. Drill 2-1/8” (54mm) hole through door face as marked for lock set (Figure 3a).
b. Drill 1” (25mm) hole in center of door edge for Latch Assembly (Figure 3b).
c. Insert Latch Assembly in hole keeping it parallel to face of door. Mark outline
and remove latch (Figure 3c).
d. Chisel 1/8” (3mm) deep or until latch face is flush with door edge (Figure 3d).
-3a- -3b-
-3c-
-4a- -4b- -4c- -4d- -4e-
-3d-
a. Mark center hole on edge of jamb even with the center of the Latch Bolt on door edge (Figure 4a).
b. Drill a hole in door jamb on center mark. Check if the strike plate measure can perfectly fits in (Figure 4b).
c. Outline outside edges of Strike Plate (Figure 4c).
d. Chisel 1/8” (3mm) deep for Strike Plate or until flush (Figure 4d).
e. Install Strike Plate using two 3/4” (19mm) screws provided (Figure 4e).
4. Mark and drill door jamb
54mm
NOTE:
For drive in Latch, drill hole size indicated on template and press until it is flush with door edge.
5
25mm

1. Check door compatibility / Remove existing door knob (if applicable)
OR
For installation on doors with pre-drilled holes
6

7

2. Double check door dimensions
Backset: measure to confirm that the
backset is either 2-3/8" or 2-3/4" (60 or 70mm).
Thickness: measure to confirm that the door
is between 1-3/8" to 2.5" (35mm to 65mm) thick.
Hole in the door: measure to confirm
that the hole in the door is 2-1/8" (54mm).
Hole in the door edge: measure to confirm
that the hole in the door edge is 1" (25mm).
1 2
3 4
8

9
DO NOT use an electric screwdriver, only hand tighten
screws with Phillips screwdriver.
DO NOT install this product if your door thickness is
out of range.
DO NOT over-tighten screws.

Hold the latch in front of the door
hole, with the latch face flush against
the door edge. Make sure the
square-shaped hole is centered.
For 2-3/4“ (70mm) backset, pull to
extend the latch in order to center
the squared-shaped hole.
Install the latch and strike plate
2
10
60mm70mm

2
11
In most cases, the existing strike plate is ready to be used. You may store the strike plate in box
for future use.
If not, please make sure the bolt is aligned correctly with the strike plate.
Install the latch
using screws.
Facing door Jamb

Make sure the door
is open. Make sure the keyhole is
in vertical position.
Insert the Exterior Assembly onto the door with the rod bolts going through the round holes on the
latch, and the square spindle and the control wire going through the square-shaped (center) hole.
Forcing the control wire
into any other place than
specified above will
damage the connector,
making the door knob
unusable.
The “UP” mark on the
spindle should face upward
Install the Exterior Assembly
3
12
4
12
3
UP

Make sure this side
points downward.
Install the Interior Assembly
4
Remove the screw on top and then pull out the cover.
Install interior knob onto the door with the rod bolts
going through the round holes on the latch, and the
square spindle and the control wire going through
the square-shaped (center) hole.
Secure both exterior and interior knobs to the door
using the
2-1/3” (60mm)
or
1-1/2” (40mm)
screws.
Tighten them with a Phillips Screwdriver (DO NOT
over-tighten).
Plug the control wire male plug to the female
socket located on the battery compartment.
Install the batteries into the compartment.
Press and hold the reset button until you
hear a long beep.
1 4
5
6
Install and then secure the cover with the screw.
7
2
3
13
Reset Button

NOTE:
If you forget your passcode, the only way to unlock is to use backup keys.
If you happen to lose your backup keys at the same time, please immediately
contact a locksmith for assistance.
Testing door knob
5
Always test with door open.
Enter admin passcode 123456 (default) > and test the exterior knob. The bolt
should move smoothly in and out.
Use keys to test the exterior knob. The bolt should move smoothly in and out.
Test the interior knob. The bolt should move smoothly in and out.
Congratulations! Vaulta is ready for use.
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Close the door to make sure the bolt fits in the hole on jamb.
Make sure the door knob has been reset sueccesfully.

Batteries
Electronic lock requires 4 AA Alkaline batteries (Duracell or Energizer recommended) to be purchased
separately. For best result, 1.2V Rechargeable batteries are NOT recommended. When all 4 batteries are
installed in the correct position, you will hear a long beep and the keypad will illuminate green.
If the batteries die due to long idle time, use type-C cable with a power source such as a power bank
for emergency power. As soon as unlocking is successful, immediately replace with new batteries.
Enter button
USB-C Port
Using door knob
6
Indicator light
Green
Indicates a setting is
successful and activated
Unlocking successful
Red
Indicates a setting is
unsuccessful and deactivated
Low-battery warning
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Buzzer and Status Indicator
Beeps twice Blinks red twice
Action Buzzer Indicator
Power on Long beep Stays green for a while
Press a button Beeps once Blinks green once
Unlocking successful Long beep Stays green for a while
Passcode operation successful Long beep Stays green for a while
Silent mode on Silent Stays green for a while
Silent mode off Long beep Stays green for a while
Passage mode on Long beep Stays green for a while
Passage mode off Long beep Stays green for a while
Auto-Lock completed Silent Inactive
Immediate Lock completed Silent Stays green for a while
Resetting successful Long beep Stays green for a while
Press a button when keys
are locked up
Operation failed Beeps twice Blinks red twice
Low batteries warning Beeps 5 times Blinks red 5 times
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Account management
Administrator Passcode
Default administrator passcode is ‘123456’. If you wish to set a new
passcode, it should be 4-8 digits. Make sure to set a new code as
soon as you finish installing the lock.
Change Administrator Passcode
> admin. passcode > > 1 > > new passcode > >
new passcode (confirm) >
Add a User Passcode
Change a User Passcode
Delete a User Passcode
Clear all users
> admin. passcode > > 3 > > old passcode >
> admin. passcode > > 99 > >99>
> admin. passcode > > 2 > > old passcode > >
new passcode > > new passcode (confirm) >
> old passcode > > 0 > > new passcode > >
new passcode (confirm) >
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Settings
Resetting the Door Knob
Remove the screw and cover from the interior assembly.
Press and hold the Reset Button until you hear a long beep sound
along with the green light, and then the door knob will reboot itself
until you hear another long beep sound along with green light,
indicating the reset is successful.
Passage Mode
Anti Prying
The anti-prying technology is used for protecting your passcode
from prying eyes. You may enter up to 20 digits including your
passcode to unlock the door knob.
Turn on passage mode,the door will stay unlocked until you turn it off.
*Turn on passage mode Turn off
passage mode
Standard Settings Shortcut
*Once succeeded, green light stays for a while along with a long beep.
Press any key to
deactivate passage
mode while it is on
admin. passcode>
> admin. passcode >
> Press and
hold for 5s
> 4 >
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Silent Mode
You may turn on silent mode to deactivate the buzzer.
Auto-Lock
The door knob will automatically lock after 5s.
NOTE: Turning on Passage Mode will automatically disable the
Auto-Lock feature. As soon as Passage Mode is off, Auto-Lock will
resume automatically.
Press to lock immediately.
Turn on/off Silent Mode (Buzzer)
Immediate locking
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> admin. passcode > > 5>
SAVE THESE IMPORTANT INSTRUCTIONS FOR EASY REFERENCE.
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