Zip HydroTap G4 User manual

802254UK -G4 Comm - Res Boiling chilled compact User Guide - July 2015 - V2.01 Page 1 of 24
Affix model number label
here
802254UK
ZIP HydroTap G4
User Guide
®

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3. Table of contents
• T ap safety ................................................. Page 2
• Tap operation ........................................... Pages 3 to 7
• Safety sensor calibration ........................ Page 8
• Tap lights .................................................. Page 8 to 9
• LCD screen & menu................................. Pages 10 to 22
• Filter maintenance ................................... Pages 22 to 23
• Home menu icons.................................... Page 24
• Contact details ......................................... Page 24
• Date of installation.........
3. Tap safety
The safety lock feature is provided to
prevent boiling water flowing if the red
BOILING control is inadvertently activated.
This function can be activated and
deactivated from either the tap or from
the touch screen display (located on the
Command-CentreTM).
To activate the safety lock
(from the tap) Classic and Elite.
(Ensure ‘Allow safety settings change’ is
selected, see page 21).
First place a finger over the safety lock,
then depress the blue CHILLED lever
(Classic) or touch the CHILLED button
(Elite), keep both fingers in position for a
period of approximately ten seconds. The
safety lock indicator light will illuminate
(Classic) flash momentarily (Elite).
To deactivate the safety lock
(from the tap) Classic and Elite.
First place a finger over the safety lock,
then depress the blue CHILLED lever,
(Classic) or touch the CHILLED button
(Elite) while keeping both fingers in
position for a period of approximately ten
seconds. The safety lock indicator light
will extinguish (Classic) flash momentarily
(Elite).
.
Safety Lock
• To allow the safety setting to be changed using the touch screen,
Classic and Elite (see page 21).
• To enable or disable the tap safety lock, all models (see page 21).
• For hot isolation, Classic and Elite (see page 21).
Safety Lock
Elite
Classic

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3. Tap operation
To dispense boiling water (with the safety lock off)
Classic
Depressing the red BOILING lever allows the
dispensing of boiling water.
Pulling forward the red BOILING lever allows the
tap to operate in a “no-touch” mode.
Water will flow from between 5 and 15 seconds
(this is user adjustable, see page 22).
To reset, return the lever to the “off” position and
repeat the step. (The lever has to be manually
returned to the “off” position).
Elite
Touching the red BOILING button allows the
dispensing of boiling water.
Arc / Cube
Touch the SELECT button until the indicator and
select lights illuminate red. Rotating the control
when the indicator lights are illuminated red allows
the dispensing of boiling water.
To dispense boiling water (with the
safety lock on)
Classic
Depress the red BOILING lever, while
simultaneously covering the safety lock button with
a second finger. These two actions need to occur
within 2 seconds for the successful dispensing of
boiling water.
Elite
Place a finger on the safety lock, then touch the
boiling button, while keeping both fingers in position.
Arc / Cube
Touch the select button until the indicator, select and safety buttons illuminate
red, then touch the safety button twice until the three red lights flash, the lights
will flash for approx. 2 seconds if the tap control is not rotated, then the select,
safety and indicator lights will return to continually illuminated red (and after a
short period the select and indicator lights will return to continually illuminated
blue as a safety precaution).
Boiling water may be dispensed by rotating the control while the three red
illuminated lights are flashing.
While dispensing boiling water, all three red illuminated lights will continue to
flash.
Indicator light
Safety Lock
Classic
Elite
Arc / Cube
Select
button

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3. Tap operation
Safety Lock
Boiling button
Chilled button
Elite
The Elite tap uses
touch sensitive
controls to dispense
boiling and chilled
water.
When operating the
tap ensure the touch
surface is dry as
moisture may
interfere with the
sensor touch
control.
The safety lock can
be controlled from
either the tap or from
the touch screen
display in a similar
manner to the
Classic tap (See
page 21).
To dispense chilled water
Classic
Depressing the blue CHILLED lever allows the dispensing of chilled water.
Pulling forward the blue CHILLED lever allows the tap to operate in a “no-
touch” mode. Water will flow from between 5 and 15 seconds (this is user
adjustable, see page 22).
To reset, return the lever to the “off” position and repeat the step. The lever
has to be manually returned to the “off” position.
Elite
Touching the blue CHILLED button allows the dispensing of chilled water.
Arc / Cube
Rotating the control when the indicator light is illuminated blue allows the
dispensing of chilled water.
If illuminated red, touch the SELECT button until the indicator light illuminates
blue.
Elite

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Arc / Cube
On powerup, wait
30secs. for the
unit to calibrate
before selecting
either the boiling
red illuminated
with safety, or
chilled
blue illuminated
water mode,
by touching the
select button.
The Arc / Cube
control may
be rotated in a
forward or reverse
direction to
dispense boiling
or chilled water.
The rotary control
is spring loaded
in the forward
direction and
when released,
will return to the
OFF position.
When rotated in the
reverse direction the
tap operates in a POT FILL mode. Water will flow from
between 5 and 15 seconds (This is user adjustable, see page 22). To reset,
return the control to the OFF position and repeat the step. The control has to
be manually returned to the OFF position.
To dispense boiling water see page 3.
To dispense chilled water see page 4.
When unattended, the control light will automatically default to the chilled
(blue illuminated)) mode after a short period.
Rotary control
Select button
Safety button
3. Tap operation
Cube

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Classic mixer tap
Lifting the lever up will
increase the flow rate
and lowering the lever will
decrease the flow rate.
Lower the lever all the way
down to close the tap.
When the lever is moved in
the direction of the blue dot,
the temperature is
decreased and when moved
in the direction of the red dot,
the temperature is increased.
The final temperature
will be dependant on the
temperature of the incoming
cold water.
Increase flow
Decrease flow Cold
Hot
3. Tap operation
Classic mixer
Arc mixer
Cube mixer
Arc / Cube mixer taps
Moving the lever away from the tap will increase the flow rate and moving
the lever towards the tap will decrease the flow rate. Move the lever to the
vertical position the lever will close the tap.
When the lever is moved in the direction of the blue dot, the temperature is
decreased and when moved in the direction of the red dot, the temperature is
increased. The final temperature will be dependant on the temperature of the
incoming cold water.

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All-in-One tap (for functionality other then the mixer tap operation, see Classic
models)
The top of the All-in-One tap is
operated in the same manner as
a Classic HydroTap®G4. The two
levers are used for dispensing
boiling and chilled water. The
safety lock operating in the
same manner as the Classic
HydroTap®G4.
The mixer tap lever is operated
as a conventional ‘flick mixer’.
The hot direction is marked with a
red dot and the cold direction with
a blue dot, for dispensing cold to
warm water.
Lifting the lever up will decrease
the flow rate and lowering the
lever will increase the flow rate.
Lift the lever all the way up to close the tap.
When the lever is moved in the direction of the blue dot, the temperature is
decreased and when moved in the direction of the red dot, the temperature
is increased. The final temperature will be dependant on the temperature
of the incoming cold water. The spout may be swivelled, left or right, for
convenience.
3. Tap operation

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Pull both levers forward
Safety
sensor
Procedure
• Shield the HydroTap®G4 from any
direct sunlight.
• With the Command-CentreTM in
normal operating mode and safety
enabled, turn the power off.
• Pull both tap levers to the forward
position.
• Turn the power on.
• The Command-CentreTM will calibrate
the safety switch.
• Return the levers to the neutral
position.
Light intensity varies from site to site, therefore it is recommended that a
recalibration be performed at the time of the installation.
All direct sunlight must be shaded from the HydroTap®G4, during the
calibration. This can be achieved by closing any nearby curtains, blinds, etc.
Safety sensor calibration (Classic models)
Tap lights
Blue lights
Red lights
Blue CHILLED water lights (not
available on Elite).
Continually illuminated
This indicates that the temperature of the
chilled water is within the set temperature
range.
Flashing slowly
This indicates that the chilled water is not within
the set temperature range. When the chilled
water is at the set temperature, the light will
stop flashing. This could take several minutes.
During heavy usage, the temperature can rise
out of this range.
Red BOILING water lights all models
Continually illuminated
This indicates that the boiling water is ready.
Flashing slowly
This indicates that the boiling water is below
the set dispense temperature.
Wait for the light to stop flashing before
dispensing water. The light will typically flash
after switching on, or coming out of sleep
mode.

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Filter light
Tap lights
Red warning
light
Filter light
Warning light all models
Flashing warning light
When the indicator light flashes fast and
continuous, a system fault has occurred.
Check for details on the faults screen. If
unable to rectify, call a qualified service
agent.
Filter light Classic and Elite
Filter light off
This indicates the filter is operating within its
normal specified lifespan.
Filter light flashing slowly
The light will flash slowly when the filter is
due for replacement and the LCD will show
‘Filter Change. See ‘To change the filter’
page 22
Filter lights Arc / Cube
All three tap lights (safety, select and
indicator light) will flash every
10 seconds, indicating a filter change
is required.
Indicator light
Safety Lock
Select light
Reset the filter light
See Filter reset page 14
Elite
Arc / Cube
Classic

802254UK -G4 Comm - Res Boiling chilled compact User Guide - July 2015 - V2.01Page 10 of 24
Zip HydroTap®G4 features a ‘TOUCH’ screen for easy setup and operation
adjustment.
(See page 24 for home menu icons).
Other possible messages in status window:
Status** Information Notes
Safety OFF Product is in normal operation
mode
-
Safety ON Safety lock is activated Refer to section
G - safety
System Fault Product has one or more system
faults
Refer to section B
- System info.
Sleep Mode System is in sleep mode. Boiling
water or hot water is not available.
Refer to section
G - Energy modes
Change Filter External/Internal filter needs to be
replaced
Refer to section C
- Installation
System Off System off in off mode. No boiling
water or chilled water available.
Refer to section
G - Energy modes
Hot Isolated Hot isolation has been activated.
Boiling water or hot water is not
available.
Refer to section
G - Safety
3LCD Screen
Note As an energy saving feature the home screen will switch off after 5
minutes of non use. Touching the LCD will reactivate the home screen.
6o-10oC

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3LCD Screen menu
Main
menu
Sub menu Sub menu
options
Section
Language English / Deutsch
A
Information
• Product info.
• Filters log
• System faults
• Module
Revision
Serial number
Product number
Calibration
• Filters
• Faults found
B
Installation
• Filter flush
• Filter reset
• Boiling
calibration
• Booster
• Lux sensor
calibration
• Start/Stop
• Internal/External
• Calibration options
• Enable/Disable
C
Service Password
protected
D
Security
• Enable
password
• Set password
• Change password
E
Communication
(Not yet available)
• Remote monitor
• Remote control
• Wifi/Bluetooth
Options
F
Settings
• Date/Time
• Temperature
• Filter
• Energy modes
• Safety
• Dispense times
• 2hr/24hr Mode
• Hot/Cold setpoint
• Filter life (Litres)
Filter life (Months)
• Sleep mode options
On/Off modes
• Safety lock
Hot isolation
• Hot/Cold dispensing
G

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A. Set language
B. System information
In this section, you can find your product serial number, check system fault
messages or view the filter logs of your product.
LCD Screen operation - Section A
LCD Screen operation - Section B
• Press [Product Info] to view the
current product serial no.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press [System Faults] to check
the fault information.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press [Filter Log] to check the
filter resets.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press the [MENU] button for
main menu.
• Press the [Info] button.
• Press [Product Info] to view the
current product serial number.
• Press [System Faults] to check
the fault information.
• Press [Filter Log] to view filter
resets data.
• Press [<=] button for the
previous menu.
• Press the [MENU] button for
main menu.
• Press the [Language] button.
• Select the country.
• Press [<=] button for the
previous menu.

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C. Install
1. Filter ush
Sub menu
1. - Filter flush.
2. - Filter reset.
3. - Boiling calibration.
4. - Booster.
5. - Lux sensor calibration.
LCD Screen operation - Section C
OPEN
Position
CLOSED
Position
ON
OFF
Once your Zip HydroTap®G4 unit has been installed, Go to the install menu to
configure the system settings for your product.
Have a bucket or similar container (not supplied) at the ready to hold a
quantity of water that will be ejected while the filter flush mode is in operation.
Open the filter access door on the front of the HydroTap®G4 and the filter
cartridge will be exposed. Located to the rear right hand side of the cartridge
is a flush line, approx 600mm long and the flush line stop cock. Place the
free end of the flush line into the bucket or container (not supplied).
• Press [MENU] button for main
menu.
• Press the [Install] button. Turn the
stop cock on.
• Press the [Filter Flush] button.
• Press [START] button to start
filter flush. Once the filter flush
is finished, turn the stop cock off
first (ensure the cock is properly
closed) then press [STOP] to end
filter flush mode.
• Press [<=] button for the previous
menu or press [HOME] button to
return to the home screen.
• After initial installation,turning
off the filter flush mode puts the
HydroTap®G4 into calibration
mode. With subsequent filter
changes, the system reverts to
the main menu.
Note: Run at least 10 Litres
of water through to flush the
filter of any excess black carbon
particles (this is normal). Once
the filter flush has finished,
press the [STOP] button to
display the main menu

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• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Filter Reset] button.
• Press the [Reset Internal Filter] /
[Reset External Filter] button.
• If you need to flush the filter follow
the filter flush guide, see page 13.
• To cancel the filter reset program
press [HOME] or [<=].
• To set the filter life or edit filter
usage, see page 18.
After replacing the filter, the counters should be reset.
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Boiling Calibration]
button.
• In the next screen, press
[Calibrate] if you want to start
calibration.
Boiling calibration screen
3. Boiling calibration
This function should only be used when a booster unit is installed.
4. Booster
2. Filter reset
LCD screen operation - section C
Caution In general, boiling water units may vent steam from the tap spout.
Take care to avoid personal injury whenever this occurs.
The Zip HydroTap®G4 is equipped with a self-calibrating program. On start
up, the controls take the system through a calibration process. Once this
mode is completed the system reverts back to normal operation. If you would
like to calibrate the system anytime after installed, please follow the steps
below.
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Boost] button.
• In the next screen, select [YES]
to enable the booster, dispense
boiling water for 30 seconds and
check the (insulated) outlet hose
from the booster is warm.
• If booster is not installed , ensure
NO is selected.
Booster screen
Note Failing to make the correct
selection for [Boost] will affect product performance.

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Caution must be observed when changing any settings within the service
menu as any changes may affect the normal operation of the unit. This can
only be done by a Zip technician. Please contact your Zip service provider for
further assistance.
• Press the [MENU] button for
main menu.
• Press the [Service] button.
• A password is required to enter
service menu.
D. Service
LCD Screen operation - Section D
5. Lux sensor calibration
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Lux Sensor Calibration]
button.
• The lights on the tap head will
flash to confirm calibration.
LCD Screen operation - Section C
HydroTap®G4 Password screen
Note In UK call a licensed electrician / plumber,or call Zip Heaters by
Telephone: [phone] on Mobile: [phone], for assistance,
service, spare parts or enquiries.

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E. Security
The Zip HydroTap®G4 allows the appliance coordinator to set up a password
to protect against users changing the preferred system settings.
To set a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Enable Password].
• Enter a 4 digit password.
• Press [Enter].
3. LCD Screen operation - Section E
To change a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Change Password].
• Enter your old 4 digit password.
• Then enter your new 4 digit
password & press [Enter]. (Once
the password has been set you
will need to enter the password
to access the settings screen. If
you have forgotten the password,
please disconnect the power and
restart your HydroTap®G4).
Settings screen
F. Communication (when available)
The Zip HydroTap®G4 allows the user to use Wi-Fi or Bluetooth to operate
the product remotely.
Not yet available
LCD Screen operation - Section F

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G. Settings
3. LCD Screen operation - Section G g Instructions
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Once the password has been set
you will need to enter the
password to access the settings
screen. If you have forgotten the
password see page 16, LCD
screen operation - section E
security.
In the settings mode you will be able
to access the following:
• Press the [MENU] button.
• Press the [Setting] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Date/Time] button.
• Choose ‘12 HOUR’ mode or
‘24 HOUR’ mode by pressing
the square button. The selected
mode will be displayed in dark
grey colour with a tick box on the
right.
• Press [NEXT] button to set time.
Set Date / Time
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Temperature] button.
• To adjust the temperature, press
the relevant temperature button
and then use the up and down
arrows.
Zip HydroTap®G4s are designed to operate within 1ºC to 2ºC of set point for
boiling water and between 6ºC to 10ºC for chilled drinking water. All boiling
water units are self calibrating to 98ºC, which is the recommended setting.
Adjustments to the 98ºC setting are not recommended however under certain
circumstances adjustments may be made between 68º and 98ºC.
See below.
Set temperature
HydroTap®G4 Set date/time screen
6-10

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3. LCD Screen operation - Section G
Filter
Zip HydroTap®G4 allows the user to adjust filter life and edit filter usage.
To edit the filter life
Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Filter] button.
• Press the [Int Filter Life] / [Ext
Filter Life] button.
• To change filter life, first select
(Litres) or (Months) then press the
up or down arrows to edit filter life.
Note
Filter life increases in 500 litres
increments to a maximum of 10000
litres. Factory set at 6000 litres.
To edit the filter usage
This function is to reset the filter change
display after a filter has reached the
end of its life (see page 22 Filter
maintenance).
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Filter] button.
• Press the [Edit Int Filter] / [Edit
Ext Filter] button.
• To change filter usage, first select
(Litres) or (Days), then use the up
and down arrows to edit the filter
usage.

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3. LCD Screen operation - Section G
This mode allows the HydroTap®G4 to go into energy saving mode. There
are two options available: sleep mode and on/off mode.
Energy modes
In sleep mode the unit will go to “Sleep” after a 2hr period of inactivity. The
boiling water will gradually drop to either 68°C or room temp, as shown in the
table below and the chilled water will be ON or OFF.
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Energy Modes] button.
• Press the [Sleep Modes] button
then in the next screen, use the
up and down arrow to select sleep
mode from the 7 options in the
table below.
It is recommended to recalibrate the lux sensor after selecting any of the
lux sensor options from the sleep mode menu. (See page 15 ,Lux sensor
calibration).(Classic, Arc / Cube only).
Sleep Mode Light
level
Time
delay
State Boiler Chiller
2 Hours > 680CN/A 2 Hr Sleep 680C ON
2 Hours > OFF N/A 2 Hr OFF OFF OFF
Lux Sensor > 680CDark N/A Sleep 680C ON
Lux Sensor > OFF Dark N/A OFF OFF OFF
Lux Sensor or 2 Hr > 680CDark 2 Hr Sleep 680C ON
Lux Sensor or 2 Hr > OFF Dark 2 Hr OFF OFF OFF
Disable N/A N/A ON ON ON

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LCD Screen operation - Section G
On/Off mode menu
Individual set screen
Group set screen
A
A
Note Any attempt, during off mode, to dispense water, will bring the unit out
of sleep mode. The unit will return to sleep mode after 2 hours of non use.
Please allow sufficient time for the water to reach the set temperature after
disabling the sleep mode.
This screen allows you to select the
individual days for programming.
Only one On/Off period is allowed for
each day.
On/Off mode allows the user to turn the
unit on or off at a specific time.
To activate On/Off mode
• Press the [MENU] button for main
menu.
Press the [Settings] button.
Enter your 4-digit password and
press [Enter].
• Press the [Energy Modes] button
and then the [On/Off Modes menu]
• Select ‘Individual Set’ if you wish
to allocate a specific time for each
day.
• Select ‘Group Set 1’ if you wish to
allocate the same time to all seven
days.
• Select ‘Group Set 2’ if you wish
to allocate the same time to the
five working days (Mon-Fri) and
additional times for weekends
(Sat-Sun).
Note Any attempt, during off mode, to dispense water, will bring the unit out
of energy mode. The system will revert to the energy mode setting after 30
minutes of non use.
• Select ‘Group Set 1’ / ‘Group Set
2’ then press [NEXT].
• Press button to enable and
set the On/Off time by scrolling
with the up & down arrow keys.