Zoeller Basement Sentry STBS700 User manual

1
© 2020. All rights reserved.
INTELLIGENT SUMP
HIGH VOLUME
WiFi SUMP PUMP
MODEL #STBS700
BY
BasementSentry.com
Zoeller® is a registered trademark of Zoeller Co.
All Rights Reserved.
Purchase Date
Questions, problems, missing parts? Before returning to your retailer, call our customer service department
at 1-800-584-8089, 7:30 a.m. - 5:00 p.m., EST, Monday - Friday.
ATTACH YOUR RECEIPT HERE
SW1589 A
Español p. 17

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© 2020. All rights reserved.
SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate, or install the product.
NOTE: Pumps with the “UL” Mark and pumps with the “US” mark are tested to UL Standard UL778. CSA certied pumps
are certied to CSA Standard C22.2 No. 108. (CUS.)
DANGER
• FIRE/EXPLOSION HAZARD.
Pump only clear water. Do not pump flammable or explosive fluids such as gasoline, fuel oil, kerosene, etc. Do not
use in a flammable and/or explosive atmosphere. Failure to follow these warnings could result in death or serious
injury and/or property damage.
• RISK OF ELECTRIC SHOCK.
These pumps have not been investigated for use in swimming pool and marine areas.
• RISK OF ELECTRIC SHOCK.
Always disconnect power source before attempting to install, service, or maintain the pump. Never handle a pump
with wet hands or when standing on wet or damp surface or in water. Fatal electrical shock could occur.
• RISK OF ELECTRIC SHOCK.
Keep pump out of reach of children.
PACKAGE CONTENTS
DESCRIPTION QUANTITY
A Pump 1
B Controller 1
CDual float 1
A
B
C
EG
SPECIFICATIONS
MODEL HP DISCHARGE AMPS PERFORMANCE IN GALLONS PER MINUTE
0 FT. 5 FT. 10 FT. 15 FT. 20 FT.
STBS700 3/4 1-1/2 in. 9.0 80 72 62 50 35

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© 2020. All rights reserved.
WARNING
• ELECTRICAL SHOCK ALERT.
Before installing this product, have the electrical circuit checked by an electrician to ensure proper grounding. All
electrical installations must conform to the National Electric Code and all local codes.
• ELECTRICAL SHOCK ALERT.
Connect this product to a properly-grounded 115 volt circuit equipped with a Ground Fault Circuit Interrupter (GFCI)
device. Make sure the electrical supply circuit is equipped with fuses or circuit breakers with a minimum capacity of 15
amps.
• ELECTRICAL SHOCK ALERT.
Never use an extension cord.
• ELECTRICAL SHOCK ALERT.
These pumps are supplied with a 3-prong grounded plug to help protect you against the possibility of electrical shock.
DO NOT UNDER ANY CIRCUMSTANCES REMOVE THE GROUND PIN.
• ELECTRICAL SHOCK ALERT.
Do not remove or replace the power cord.
• ELECTRICAL SHOCK ALERT.
Protect electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking the cord.
• PROP65 WARNING FOR CALIFORNIA RESIDENTS:
Cancer and Reproductive Harm – www.P65Warnings.ca.gov
CAUTION
• PERSONAL INJURY OR PRODUCT DAMAGE MAY RESULT.
This pump operates on 115 volts. Make certain that the power source conforms to the requirements of your
equipment.
• PRODUCT DAMAGE MAY RESULT.
The continuous operating water temperature for this pump must not exceed 104°F (40°C).
• PRODUCT DAMAGE MAY RESULT.
This pump is designed to pump water only. It has not been evaluated for pumping chemicals or corrosive materials.
• PRODUCT DAMAGE MAY RESULT.
Inspect the pump regularly for damage and perform routine maintenance as needed. Remove any debris that may
build up around the on/off operation of the float.
• PROPERTY DAMAGE MAY RESULT.
This product requires a 3/16-in vent hole to be drilled in the discharge pipe, level with the top of the pump. The
vent hole should be checked periodically for clogs. It is normal for water to come out of this vent hole during pump
operation.
• PROPERTY OR PRODUCT DAMAGE MAY RESULT.
This pump is not designed for pumping effluent or sewage.
• PRODUCT DAMAGE MAY RESULT.
This pump is not designed for continuous operation.
•
SAFETY INFORMATION (CONTINUED)

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© 2020. All rights reserved.
1
21mm
252mm
Reset:
Press for 3 seconds
SILENCE
ALARM
SW1590 A
POWER
B Y
INTELLIGENT
SUMP
CONNECTS TO
MOBILE
DEVICES
This LED should be off
when STBS700 pump is
in AP mode.
When user is connected
to STBS700 pump to set
up WIFI, LED will blink.
When STBS700 pump is
connected to router and
the Basement Sentry
app, this LED will be
solid.
CONNECTING THE STBS700 PUMP TO THE CONTROLLER
Green Power LED
Red Alarm LED
Silence / Reset / Link Button
By connecting the STBS700 pump to the Basement Sentry app
using the built-in WIFI, the user can set up free alert messages
via email and mobile app “push” notifications. In addition, the user
can verify the STBS700 pump readiness, remotely silence alarms,
reset the unit, configure settings, and modify how notifications are
sent. Other visual information such as pump status are available
through the web and app interfaces.
Before you begin:
• Download the Z Control®App, set up account, or go to
zcontrolcloud.com and create account.
• Know your WIFI network’s name (SSID) and the password.
Double check that you know the correct password and exactly
how it is spelled, including capitalization. This will prevent the
most common troubleshooting issue.
• Verify your WIFI router is connected to the internet.
• Verify your phone, tablet, or computer has working WIFI, can
connect to your WIFI router, and that you can be close to the
STBS700 pump during the installation process.
• Locate and note the STBS700 pump Device ID on the silver
sticker on the back of the pump.
Option 1 - Use the Mobile App (iOS and Android)
Before you begin:
• Know what the WiFi router is named (i.e. SSID) and
password. To prevent the most common troubleshooting
issues, double check to be sure you know exactly how the
password is spelled, including capitalization.
• Verify that your mobile device has working WiFi with a strong
signal when you are standing next to the Basement Sentry
controller. If the signal is questionable, the controller may not
be able to maintain a stable connection.
• Verify your WiFi router is connected to the internet and that it
is broadcasting a visible, secure, 2.4Ghz network.
• 2.4 Ghz network is required. If you only see 5 Ghz networks,
you may need to log into your dual band router to choose to
broadcast the networks separately.
• Band steering may need to be temporarily turned off during
setup.
• The 2.4Ghz network must use WPA or WPA2 security. WEP
and open networks are not acceptable.
• Any VPNs or other network controls may need to be
temporarily turned off during setup.
• Locate the Basement Sentry Device ID located on the bottom
of the controller.
• Like most internet connected devices, the Basement Sentry
controller WiFi connectivity should be used behind the security
of a firewall. Most routers have a firewall built into them.
Consult a networking professional for specific questions about
firewalls.
NOTE: The list above will also help troubleshoot connectivity
issues.

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© 2020. All rights reserved.
CONNECTING THE STBS700 PUMP TO THE CONTROLLER (CONTINUED)
These instructions provide an overview of what the app will
do. You may find additional steps needed.
1. Open the app and sign in to your account, If you do not
have an account, you will need to click the link at the
bottom of the home screen to create an account.
1
2
3. Once you’re logged in to your account, create locations by
touching the “+ “ from the Locations screen.
3
2. Open your profile to set up any additional phone numbers
or email addresses where notifications should be sent.
Touch + to create
locations
Use the Mobile App (iOS and Android) (Continued)

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© 2020. All rights reserved.
Use the Mobile App (iOS and Android) (Continued)
4
4. Once a location is created, you will need to add a device. To
add a device, choose the desired location name and then
touch the “+” to start adding a device. Allow access to the
camera so you can scan the data matrix. Touch + to
add a device
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5. The app will ask you to scan the data matrix QR code on the
controller. You can also bypass this step and manually input
the SSID of the controller, which is found on the controller
label.
Click to manually input SSID
SSID input eld
CONNECTING THE STBS700 PUMP TO THE CONTROLLER (CONTINUED)

7
© 2020. All rights reserved.
Use the Mobile App (iOS and Android) (Continued)
6. When the captive screen opens, use the WiFi Scan button to find
the WiFi network you want the controller to use, select it from the
list provided at the bottom of the screen (you may need to scroll),
and type the password in the field. The Z Control®LED should be
solid within a minute indicating successful connection to the router
and the Z Control®Cloud. Upon first connecting to the cloud, the
Basement Sentry controller may immediately update its firmware
over-the-air (OTA), if an update is available. If an update is taking
place, the Z Control®LED will flicker for up to one minute while
the update is downloaded. The Z Control®LED will be solid and
all other LEDs will turn off while the update is being installed. After
up to one minute, the controller will restart and return to normal
operation. The controller alert history on the Z Control®Cloud will
also be updated with the firmware update information, and any
email accounts that are set up will be notified.
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7. You can now return to the Z Control®app to find your new
device set up in the location you previously selected. You can
always change a device to a different location in your account.
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Click WiFi
Scan button
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8. Open the Basement Sentry app to explore current status,
configuration settings, and commands available, such as
Pump Test, Buzzer Test, Silence, etc. Perform these test to be
sure everything works as expected. Reset all alarms when you
are finished.
CONNECTING THE STBS700 PUMP TO THE CONTROLLER (CONTINUED)

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© 2020. All rights reserved.
Option 2 - Use your mobile device or computer to connect directly to the Basement Sentry controller
Instead of using a mobile device and the Z Control®app,
you can also use your mobile device or computer to directly
connect to the controller.
Before you begin:
• Know what the WiFi router is named (i.e. SSID)
and password. To prevent the most common
troubleshooting issues, double check to be sure you
know exactly how the password is spelled, including
capitalization.
• Verify that your mobile device has working WiFi
with a strong signal when you are standing next
to the Basement Sentry controller. If the signal is
questionable, the controller may not be able to maintain
a stable connection.
• Verify your WiFi router is connected to the internet
and that it is broadcasting a visible, secure, 2.4Ghz
network.
• 2.4 Ghz network is required. If you only see 5 Ghz
networks, you may need to log into your dual band
router to choose to broadcast the networks separately.
• Band steering may need to be temporarily turned off
during setup.
• The 2.4Ghz network must use WPA or WPA2 security.
WEP and open networks are not acceptable.
• Any VPNs or other network controls may need to be
temporarily turned off during setup.
• Create a free account at zcontrolcloud.com.
• Locate the Basement Sentry Device ID located on the
top of the controller.
NOTE: The above list also helps to troubleshoot
connectivity issues.
If the controller still will not connect after trying the
above suggestions, follow the same steps to connect the
controller to a mobile phone hotspot instead of the home
WiFi router. If the controller successfully connects to the
cloud through the hotspot, then the conflict is probably
related to router settings.
*AP Mode is when the controller is broadcasting its “name”, or SSID.
The SSID is in a format similar to ZCTL_SSUMP_XXXX where “xxxx”
is the first 4 digits of your controller device ID (See Figure 2). The
Basement Sentry controller SSID will show up in your phone/tablet/
computer’s list of available WiFi options, and selecting it will give you
direct connectivity to the controller. This is required in order to give
your controller the password credentials needed to connect to the
WiFi of your choice.
1
21mm
252mm
Reset:
Press for 3 seconds
SILENCE
ALARM
SW1590 A
POWER
B Y
INTELLIGENT
SUMP
CONNECTS TO
MOBILE
DEVICES
Apply AC power to the
controller. The Z Control®
LED will blink and then
turn off, indicating the
controller is in AP Mode*
and is transmitting an
SSID.
If the LED is blinking and
not in AP mode, press the
Z Control® button for 12
seconds and let go.
The LED will now be off,
indicating the controller
is in AP Mode. A pen or
toothpick or similar is
required to press the Z
Control®button.
1. Plug the controller into AC outlet. The Power LED will illuminate.
The alarm LED and white Z Control will ash once, indicating the
controller is transmitting
CONNECTING THE STBS700 PUMP TO THE CONTROLLER (CONTINUED)

9
© 2020. All rights reserved.
2. Standing near the controller, use your phone, tablet, or computer to
look for the Basement Sentry controller SSID in your WiFi settings.
It will look similar to “ZCTL_SSUMP_XXXX” where “xxxx” is the
first 4 digits of your controller device ID. Select this, and be sure
your device displays a check mark or similar indicator that you
are connected to the controller local network. If so, two things will
happen:
A. The Z Control®LED will flash quickly.
B. A Z Control® setup screen (Figure 3) will open. This may take
up to 30 seconds.
If the setup screen does not appear, open a browser on the same
device and type “192.168.125.1” in the address bar. If the setup
screen appears but is not used (canceled or otherwise closed), the
controller will return to AP mode and the Z Control®LED will turn
off until the next WiFi setup attempt. If the setup screen still does
not appear, verify your device is still connected to the controller
SSID. If it isn’t, repeat Step 2 and be sure your device’s WiFi
stays connected to the controller. If your device shows a warning
message about no internet or no security on the controller network,
ignore this and connect to it anyway.
2
3. On the setup screen, press the WiFi Scan button, scroll down to
see the list of WiFi signals found, and choose the WiFi you want
the Basement Sentry controller to use for internet connectivity.
Enter the password for the router you chose in the field
indicated. If the password is correct, the controller will connect
to the router and start sending status updates to zcontrolcloud.
com. You will see the Z Control®LED go from blinking to solid.
This could take up to a minute or so.
If the LED does not turn solid, then the password entered is
incorrect, the router’s security is insufficient (see note below**),
or some other network restriction is in place (see your network
administrator). The controller will return to standby mode if
the connection to router is not successful. If you need to force
the controller into AP mode again, press the Z Control®button
for 12 seconds (See Figure 1). This will cause the controller
to re-enter AP mode and begin transmitting the SSID again.
Repeat Steps 2 and 3.
Select the
Basement Sentry
SSID.
The last 4 digits
(underlined) will
match the rst
4 digits of the
controller
Device ID.
3
Click WiFi
Scan button
Connecting with your mobile device or computer (Continued)
CONNECTING THE STBS700 PUMP TO THE CONTROLLER (CONTINUED)

10
© 2020. All rights reserved.
4
Click WiFi
Scan button
The controller will not connect to routers
with ‘WEP’ or ‘OPEN’ security.
Available
WiFi will
show here.
Choose the
one you
want.
4. Once the controller LED is solid, log in to your account (or
create one) at zcontrolcloud.com. Choose the Add New
Device button next to the location you want the controller
(see Figure D). Follow the directions to add your controller
by either auto-detect or entering the Device I.D. When
successful, a Basement Sentry product tile will appear in your
account.
Connecting with your mobile device or computer (Continued)
Controller Set-Up
Your Basement Sentry controller is now online. Be sure you
have added the contact information for phone numbers and
email addresses that should receive notification. This can
done by selecting “Manage Contacts” from the main menu
(the square with 3 lines in the upper right corner). You can
also edit how each device sends out notifications from the
devices
“Alarm Settings” tab. You can now open the product’s
configuration by clicking the “View” button to modify the
controller device and notification settings. You can also
install the Z Control®mobile app on your mobile device
(Android and iOS versions available, search
“Z Control®” in the app stores).
Firmware Updates
The Basement Sentry controller is capable of OTA, or over-
the-air firmware updates. It’s possible that the controller
could perform an update immediately if one is available
at the Z Control®Cloud. If an update is taking place, the
Z Control®LED will flicker for up to one minute while the
update is downloaded. The Z Control®LED will be solid
and all other LEDs will turn off while the update is being
installed. After up to one minute, the controller will restart
and return to normal operation. The controller’s alert
history on the Z Control®Cloud will also be updated with
the firmware upgrade information, and notification to email
accounts will occur.
CONNECTING THE STBS700 PUMP TO THE CONTROLLER (CONTINUED)