
LIMITED WARRANTY
Manufacturer warrants, to the purchaser and subsequent owner during
the warranty period, every new product to be free from defects in material
and workmanship under normal use and service, when properly used and
maintained, for a period of two years from date of purchase by the end
user, that inspections determine to be defective. Proof of purchase is
required. Inspections determine to be defective in material or workman-
ship, will be repaired, replaced or remanufactured at Manufacturer's
option, provided however, that by so doing we will not be obligated to
replace an entire assembly, the entire mechanism or the complete unit.
Fill and flush mechanism are guaranteed as per OEM warranty only and
vitreous china are guaranteed only for a factory defect. No allowance will
be made for shipping charges, damages, labor or other charges that may
occur due to product failure, repair or replacement.
Thiswarranty doesnot applytoandthereshallbeno warrantyfor anymaterial
orproductthathasbeendisassembledwithout priorapproval ofManufacturer,
subjected to misuse, misapplication, neglect, alteration, accident or
uncontrolled act of nature; that has not been installed, operated or maintained
in accordance with Manufacturer's installation instructions; that has been
exposed to outside substances including but not limited to the following: sand,
gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives (oil, gasoline,
solvents,
etc.), or other abrasive or corrosive substances,wash towels or any
other abusive entity, etc. in all pumping applications. The warranty set out in the
paragraph above is in lieu of all other warranties expressed or implied; and we
do not authorize any representative or other person to assume for us any other
liabilityin connectionwith ourproducts. Contactauthorized distributorsto obtain
any needed repair or replacement of part(s) or additional information pertaining
to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF
EXPRESSED OR IMPLIED WARRANTY;ANDANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY
SHALLBE LIMITED TO THE DURATION OFTHE EXPRESSED WARRANTY.
Some jurisdictions do not allow limitations on the duration of an implied warran-
ty, so the above limitation may not apply to you. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from jurisdiction to jurisdiction.
If the above checklist does not reveal the problem, consult the factory. Do not attempt to service or otherwise disassemble pump. Service
must be performed by anauthorized Zoeller Company representative.
SERVICE CHECKLIST
EASY DO’S & DON'T’S FOR INSTALLING UNIT
1. DO read all installation material with the unit.
2. DOinspectunitforanyvisibledamagecausedbyshipping. Contactdealer
if unit appears to be damaged.
3. DO remove all debris from the basin. Be sure that the pump will have a
hard, level surface beneath it. DO NOT install on sand, gravel or dirt.
4. DO be sure that the area is large enough to allow proper clearance for the
level control switch(es) to operate properly.
5. DOAlways Disconnect Pump From Power Source Before Handling.
DOalwaysconnecttoaseparatelyprotectedandproperlygroundedcircuit.
DONOTevercut,splice,ordamagepowercord(onlyspliceinawatertight
junction box).
DO NOT carry or lift pump by its power cord.
DO NOT use an extension cord.
6. DO install a check valve and a union in the discharge line.
DO NOT use a discharge pipe smaller than the pump discharge.
7. DO NOT utilize this unit for pumping gasoline or other hazardous liquids.
8. DO test pump immediately after installation to be sure the system is
working properly.
9. DO review all applicable governing codes and verify that the installation
conforms to each of them.
10. DO
11. DO inspect and test system for proper operations at least every 3 months.
CONDITION COMMON CAUSES
A. Pump will not start or run.
Check fuse, low voltage, overload open, open or incorrect wiring, open switch, impeller or seal bound mechanically, motor
or wiring shorted. Float assembly held down. Switch, damaged or out of adjustment.
B. Motor overheats and trips
overload or blows fuse.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically, motor shorted.
C. Pump starts and stops too often.
Float switch tether length too short, check valve stuck open, or none installed in long distance line, overload open, bidding,
sump pit too small.
D. Pump will not shut off.
switch, damaged orout of adjustment.
E. Pump operates but delivers little
or no water.
Check inlet, strainer housing, discharge pipe, and vent holes for obstructions. Discharge head exceeds pump capacity.
Low or incorrect voltage. Incoming water containing air or causing air to enter pumping chamber. Incorrect motor rotation.
(3 phase pumps only)
F. Drop in head and/or capacity
after a period of use.
Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could possibly deteriorate
impeller and pump housing. Check line. Remove base and inspect.
G.
Carefully tighten pipe joints (use pipe dope) and screws. Check gasket location, tighten lid evenly. Do not over tighten
In those instances where damages are incurred as a result of an alleged pump failure,
the Homeowner must retain possession of the pump for investigation purposes.
© Copyright 2023 Zoeller Co. All rights reserved.
®
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