Zte ZMAX Guide

TCS524005.1 P/N:079584506686

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Quick Start Guide

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Service
If you are a new T-Mobile® customer and
your service has not yet been activated, call
Customer Care at 1-800-937-8997 and a
T-Mobile Activations representative will assist
you. You will need the following information
when activating service:
• YourServiceAgreementandtheagent
code on your Agreement.
• Yourname,homeaddress,homephone
number, and billing address.
NOTE: For business and government
accounts, please provide the name of the
organization, the address, and the tax ID.
• YourSocialSecuritynumber,current
driver’s license number, and date of birth
for credit check purposes.
• YourchoiceofT-Mobilerateplanand
services. (see www.t-mobile.com for the
latest plan information.)
• SIMserialnumberandIMEInumber.
(located on the box barcode label.)

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NOTE: Serviceoruseisyouragreementto
T-Mobile's Terms and Conditions and your
ServiceAgreement.T-Mobile requires
ARBITRATION of disputes UNLESS
YOU OPT-OUT WITHIN 30 DAYS OF
ACTIVATION.SeeT-Mobile'sTermsand
Conditions for details at www.T-Mobile.com/
terms-conditions.
Getting to Know Your
Phone
Front camera
Back key
Earpiece
Menu key
Home key
Proximity & Light sensorIndicator light

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microSDHC
card slot
Volume key
Speaker
Power key
micro-SIM
card slot
Flash
Back camera
Headset jack
Charger /micro-
USBJack

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Starting Up
Installing the micro-SIM Card
Switchoffyourphonebeforeinstallingthe
micro-SIMcard.
1. Use the tray eject tool to take out the
card tray.
2. Holdthemicro-SIMcardwiththecut
corner oriented as shown and slip it into
the card tray.
CAUTION: To avoid damage to the phone,
pleasedonotuseotherkindsofSIMcards,
anddonotuseanon-standardmicro-SIM

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cardcutfromaSIMcard.Youcangetthe
standardmicro-SIMcardfromyourservice
provider.
Installing the microSDHC Card
(sold separately)
1. Use the tray eject tool to take out the
card tray.
2. Holdthemicro-SIMcardwiththecut
corner oriented as shown and slip it into
the card tray.
NOTE: microSDHClogo is a
trademarkofSD-3C,LLC.

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Charging the Battery
Before turning on your device, charge it fully.
Be sure to use the charger that came with
the device.
Turning Your Phone On and Off
Makesurethemicro-SIMcardisinyour
device and the battery is charged.
• PressandholdthePower Key to turn
on your phone.
• Toturnitoff,pressandholdthePower
Key to open the options menu. Touch
Power off and then touch OK.

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Touchscreen and Navigation
Touchscreen
Your phone’s touchscreen lets you control
actions through a variety of touch gestures.
• Touch:Useyourngertiptolightlytouch
the screen.
• Touchandhold:Toopentheavailable
options for an item (for example, a
message or link in a Web page).
• SwipeorSlide:Usequickicksofyour
ngeronthetouchscreentoswipeup,
down, left, and right.
• Pinch:Spreadtwongersapartorpinch
them together on the screen to zoom in
or out on a web page or a gallery image.
Navigating Your Phone
The navigation bar is usually at the bottom
of the screen.
• Touch to return to the previous
screen.
• Touch at any time to return to the
main home screen.
Touch and hold to access Google
search.

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• Touch to access menu options for
the current screen.
Touch and hold to access your
recent apps.
• Touch to access applications on your
phone.
Managing Shortcuts and Widgets
Applying new Wallpaper
1. Touch and hold a blank part of the home
screen.
2. Touch Gallery, Live Wallpapers,
Photos or Wallpapers and choose the
image or animation you want to use as
the wallpaper.
3. For Gallery images, touch OK.
For Photos images, touch SET
WALLPAPER. For Live wallpapers or
Wallpapers, touch Set wallpaper.
AddingShortcutsorWidgets
1. Touch from the Home screen, and
then choose APPS or WIDGETS.
2. Touch and hold an app icon or a widget
you wish to add and then drag it to a
home screen.

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TIP: To move an icon, press and hold it and
drag it to a new location. To delete it, drag it
to .
OrganizingYourHomeScreens
1. Touch and hold a shortcut on the home
screen.
2. Drag the shortcut icon over another
andreleaseyournger.Anewfolderis
created and both shortcuts are added
into the folder.
3. If needed, drag more shortcuts and drop
them into the folder.
Setting a Screen Lock
1. From the Home screen, touch the Menu
Key > System settings > Security >
Screen lock.
2. Touch Long press, Face Unlock,
Pattern,PIN or Password.
uTouch Long press to enable unlock
with a ‘touch and hold’ gesture. You
can unlock the screen by touching
and holding any blank area of the
screen.
uTouch Face Unlock to let the phone
capture your face. You can unlock

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the screen by looking at the front
camera.
uTouch Pattern to create a pattern
that you must draw to unlock the
screen.
uTouch PIN or Password to set a
numeric PIN or a password you must
enter to unlock your screen.
Access account
information
1. From the Home screen, touch >.
2. Follow the on-screen prompts to view
what’s new in the app.
3. Choose from an available category
such as: Account, Device Support,
Notications, and others.
Connections
Connecting to Bluetooth®
1. From the Home screen, touch the Menu
Key > System settings > Bluetooth.
2. SlidetheBluetooth switch to the ON
position.

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3. If necessary, touch SEARCH FOR
DEVICES. Review all available Bluetooth
devices in range.
4. Touch the device you want to pair with.
5. ConrmthattheBluetoothpasskeysare
the same between the two devices and
touch Pair.
6. Pairing is successfully completed when
the other device accepts the connection
or the same passkey is entered.
Connecting to Wi-Fi
1. From the Home screen, touch the Menu
Key > System settings > Wi-Fi.
2. SlidetheWi-Fi switch to the ON position.
3. Touch the Menu Key > Scan to display
a list of Wi-Fi networks in range.
4. Touch a network name to connect to it.
5. If the network is secured, enter the
password and touch Connect.
NOTE: Your phone automatically connects
to previously used Wi-Fi networks when they
are in range.

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Phone Calls
You can place calls from the Phone app, the
Contacts app, or other apps or widgets that
display contact information.
Making a Call
Delete
More options
Place the call
Call log
1. From the Home screen, touch > .
2. In the dialer tab, enter the phone number
with the on-screen keypad. Touch
to delete incorrect digits.
3. Touch the icon below the keypad to
place the call.

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Ending a call
• Duringacall,touch on the
screen.
Answering a call
•When you receive a phone call, drag
over to answer the call.
Rejecting a call
• When you receive a phone call, drag
over to reject the call.
Voicemail
If you have set the phone to divert certain
calls to the voicemail, callers can leave
voicemail messages when they cannot reach
you.
Checking Voicemail
1. From the Home screen, touch > .
2. Touch and hold 1 Key in the dialer.
3. Follow the voice prompts to listen to and
manage your voicemail messages.

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Visual Voicemail
Visual Voicemail allows users to view, listen
to and save all voicemails in any order
directly from the phone, without the need of
calling the voicemail system.
1. From the Home screen, touch > .
2. The inbox with all voicemail messages
will be displayed.
IfthisisthersttimeaccessingVisual
Voicemail, you may be prompted to
enter a new PIN code and touch Next to
activate Visual Voicemail.
3. Touch a voicemail to listen to it.
Wi-Fi Calling
To use Wi-Fi Calling please use the micro-
SIMcardshippedwithyourdevice.A
differentmicro-SIMcardmaynotworkwith
the Wi-Fi Calling feature. You must also
have a 911 emergency address registered
with your account.
Please note: Corporate accounts may
requireadministratorassistancefor911
Address registration.

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To enable Wi-Fi Calling
1. From the Home screen, touch the Menu
Key > System settings > More….
2. SlidetheWi-Fi Calling switch to the On
position.
To disable Wi-Fi Calling
1. From the Home screen, touch the Menu
Key > System settings > More….
2. SlidetheWi-Fi Calling switch to the Off
position.
To change the connection
preference for Calling
1. From the Home screen, touch the Menu
Key > System settings > More….
2. Touch Wi-Fi Calling and select your
connection preference.
About Wi-Fi Calling
Wi-Fi Calling can improve your coverage
and allows you to make phone calls and
send messages over a Wi-Fi network (when
a Wi-Fi network is available). Unless your
rate plan provides otherwise, Wi-Fi Calling
minutes count the same as cellular calling
minutes on your phone bill.

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Contacts
You can add contacts and manage your
contacts information on your phone.
Creating a new contact
1. From the Home screen, touch .
2. Touch to add a new contact.
3. Touchtheaccounteldnearthetopof
the screen to choose where to save the
contact. If a sync account is selected,
the contacts will be synced automatically
with your account online.
4. Enterthecontactname,phonenumbers,
email addresses, and other information.
5. Touch DONE to save the contact.
Editing a Contact
1. From the Home screen, touch .
2. Touch a contact you need to edit and
then touch .
3. EditthecontactandtouchDONE.
Delete a Contact
1. From the Home screen, touch .
2. Touch a contact you want to delete and
touch > Delete > OK.

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Smartphone Mobile
HotSpot
This feature allows you to turn your device
into a Wi-Fi hotspot. The feature works best
when used in conjunction with 4G and 4G
LTEdataservices(although3Gservicecan
also be used).
NOTE:TheSmartphoneMobileHotSpot
service cannot be active when device is
connected to Wi-Fi. Please disconnect your
Wi-Fi connection prior to activating this
service.
NOTE: Yourmusthavequalifyingservice
on your account in order to use the Mobile
HotSpot.
To active the Smartphone Mobile
HotSpot service for the rst time:
1. From the Home screen, touch the Menu
Key > System settings > More… >
Tethering & Mobile HotSpot.
2. Check Mobile HotSpot zone to turn it
on.

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3. EdittheNetwork SSIDeldandthen
createanewNetworkSSIDname.
4. Touch Frequency bandeldtoselect
thefrequency.
5. Touch Channel eldtoselectthe
channel.
6. Verify the Security eldissettoWPA2
PSK.
7. Enteranewpasswordthenwriteit
down.
8. EnabletheBroadcast network
name(SSID)eldifyouwouldliketo
broadcastyourSSIDnametonearby
devices.
9. Touch Save to store the new settings.
10.ConrmtheMobileHotSpotactiveicon
appears at the top of the screen.
NOTE: By default, during the initial setup
process, the connection is not secure.
It is recommended that you maintain a
secure connection by using a password for
communication.
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