Zte WF721 User manual

ZTE WIRELESS HOME
PHONE BASE
USER GUIDE

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HOW IT WORKS
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INTRODUCTION
Thank you for choosing Consumer Cellular!
We know you’re excited to use your new Wireless Home Phone
Base and this short guide will help you get familiar with it, so
you can start using it as soon as possible. Each section includes
instructions and pictures to make it easy to start using your
device. If you would like to learn more, turn to the back of this
guide where you’ll find the CONTACT US section. We’re always
happy to help you!
We hope you enjoy your new Wireless Home Phone Base.
Need More Information?
Visit our website at ConsumerCellular.com/Support
Call us at [phone]
Introduction
How It Works
Getting to Know Your Device
Initial Set-Up
Calling Features
Voicemail and Message Retrieval
Home Answering Machines
About Your Service
Important Device and Service Information
Frequently Asked Questions
Troubleshooting
Specifications
Safety Instructions
Radio Frequency (RF) Energy
FCC Compliance
Warranty and Returns
Helpful Tips
Contact Us
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TABLE OF CONTENTS
HOW IT WORKS
The Wireless Home Phone Base uses Consumer Cellular
service to provide phone service to your cordless or corded
home phone(s). Place it anywhere in your house where you
have a wireless signal. It does not require the use of a home
phone wall jack like traditional home phone service.
BEFORE YOU BEGIN
Your device works exclusively with Consumer Cellular service
and does not use home phone wall jacks.
Your device should be located:
• Where you have a strong cellular signal, typically near a
window or outside wall. Signal strength may vary in dierent
parts of your home
• Near an electrical wall outlet
Select which phone you will use with the
Wireless Home Phone Base:
• A cordless phone system with multiple handsets should be
used to place phones throughout your home
• If using a single, corded phone, unplug it from the wall jack

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GETTING TO KNOW YOUR DEVICE
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GETTING TO KNOW YOUR DEVICE
Power
Battery cover Icon key
Voicemail
Battery
charge
Signal
strength
• Solid green: On
• Light o: No power
• Blinking green: New message waiting
• Light o: No new messages
• Solid green: High
• Solid yellow: Medium
• Solid red: Low
• Blinking light (any color): Battery currently in use
• Rapid blinking red: No battery installed
• Light o: No charge
• Solid green (1–5 bars): Signal strength (low to high)
• Blinking red: Check SIM card
• Light o: No service
1
2
3
4
123 4
On/O switch Phone ports
Service port
Antenna
Power input
GETTING TO KNOW YOUR DEVICE
LED INDICATORS
BACK OF UNIT
BOTTOM OF UNIT
Antenna

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INITIAL SETUP
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INITIAL SETUP
CONNECT THE POWER CORD
Insert the small end of the
power cord into the Power
Input port on the back of
your device.
Plug the power cord into an
electrical wall outlet that is not
powered by a wall switch.
Slide the On/O Switch to
the On position.
CHECK THE
WIRELESS SIGNAL
Raise the Antenna to an
upright position and check the
signal strength. More green
bars indicate a stronger signal.
Your device can be relocated
in your home for best
performance.
INITIAL SETUP
INSERT THE BATTERY
INSTALL THE BATTERY COVER
The battery must be installed at all times for your Wireless
Home Phone Base to operate properly, even when plugged
into a power source. It may take 5 hours to fully charge. The
battery will charge inside the device while connected to a
power supply.
NOTE:

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CALLING FEATURES
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INITIAL SETUP
CALLING FEATURES
MAKING CALLS
Using a phone connected to the Wireless Home Phone Base
allows you to place and receive calls as you normally would.
The Wireless Home Phone Base supports both cordless and
corded phone dialing methods.
CALL WAITING
You will hear two tones if someone calls while you are
already on a call.
To hold the current call and accept the waiting call, press
the Flash (Phone/Talk) key on your phone. You can press
the Flash (Phone/Talk) key at any time to switch back and forth
between calls.
To clear the current call and accept the waiting call, enter 1 and
press the Flash (Phone/Talk) key.
To reject (User Busy) the waiting call, enter 0 and press the
Flash (Phone/Talk) key.
CONNECT THE
DEVICE TO A PHONE
Important: Before you begin,
unplug your phone from your
home phone wall jack.
Plug your phone into the
Phone 1 Port on the Wireless
Home Phone Base, using
your existing phone cable or
the included phone cable.
ACTIVATE DEVICE
AND PLACE A TEST CALL
After connecting your device,
call us at [phone] to
begin the activation process.
If you are not transferring
your home phone number,
you do not need to call
to activate.
For best results, if using
a cordless phone, place
the cordless phone base
approximately 12 inches
from the device.
To ensure your device is
working, you can place a
test call free of charge to our
test line at [phone].
12"
You will always need to dial full 10 digit phone numbers,
even for local calls.
REMINDER:

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VOICEMAIL AND MESSAGE RETRIEVAL
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CALLING FEATURES
VOICEMAIL AND MESSAGE RETRIEVAL
Voicemail is just like a virtual answering machine, and it comes
free with your Wireless Home Phone Base service. When you
miss a call or choose not to answer, calls are sent to your
voicemail the same way they would be sent to your answering
machine. Follow the steps below to set-up and use your voicemail.
VOICEMAIL SETUP
Press 1 on any home phone connected to the Wireless
Home Phone Base and wait 4 seconds to connect to your
Consumer Cellular voicemail.
Simply follow the voice prompts to complete set-up.
To enable remote voicemail retrieval and for added security,
be sure to create a password during set-up.
MESSAGE WAITING
There are two indicators to let you know that you have received
a new voicemail message.
The Voicemail icon on the Wireless Home Phone Base (shown
below) will blink when a new voicemail message is waiting.
You will also hear an intermittent dial tone on any connected
phone handset before placing a call if any new voicemail
messages are waiting.
THREEWAY CALLING
While on an existing call, press the Flash (Phone/Talk) key on
your phone to put the first party on hold. When you hear a dial
tone, dial the second party’s number (wait for up to 4 seconds).
When the second party answers, press the Flash (Phone/Talk)
key again to complete the three-way connection.
If the second party does not answer, press the Flash (Phone/
Talk) key to end the connection and return to the first party.
Voicemail icon
If your phone does not have a Flash (Phone/Talk)
key, use the o-hook mechanism supported by your
phone instead.
NOTE:

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HOME ANSWERING MACHINES
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VOICEMAIL AND MESSAGE RETRIEVAL
HOME ANSWERING MACHINES
Use of home answering machine systems is not recommended
as some systems may not be compatible with the Wireless
Home Phone Base.
If you choose not to use the voicemail provided by the Wireless
Home Phone Base, you can use your home answering machine
by plugging it into the Phone 2 Port on the back of the Wireless
Home Phone Base.
Then, set your answering machine to pick up calls in fewer rings
than the voicemail service, which is set to 4 rings by default.
RETRIEVING MESSAGES
To retrieve voice messages, press 1 on any home phone
connected to the Wireless Home Phone Base and wait 4
seconds to connect to your Consumer Cellular voicemail box.
Simply follow the voice prompts to listen to and manage your
messages. Alternately, you may dial your 10-digit home phone
number to access your voicemail box.
REMOTE RETRIEVAL
To retrieve voicemail messages from a phone not connected
to the Wireless Home Phone Base, dial the number associated
with your Wireless Home Phone Base service.
When voicemail picks up, press the Star key (*).You will then
be prompted to enter your password.
Simply follow the prompts to listen to and manage your
voicemail messages.
Home Phone Answering Machine
Phone 1 Port Phone 2 Port

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ABOUT YOUR SERVICE
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ABOUT YOUR SERVICE
COVERAGE AREA
Your Consumer Cellular plan covers calls to and from
anywhere in the United States (including Puerto Rico and
U.S. Virgin Islands) with no long distance or roaming charges.
TRANSFERRING A PHONE NUMBER
Transferring a landline phone number to the Wireless
Home Phone Base is typically completed within 5 days.
Outgoing calls can be made immediately using the device,
however incoming calls will continue through your old service
until the transfer is complete.
It is recommended that a phone be kept connected to your
existing home wiring or prior service to continue to receive
incoming calls until the transfer is complete.
To check the status of your transfer, please call
Consumer Cellular customer support at [phone].
INTERNATIONAL CALLING
To make an international call using your Wireless Home
Phone Base, please dial: [phone] and follow the
prompts. Our international rates start at just 4 cents per minute
plus standard usage fees.
For more information about our international rates please visit
ConsumerCellular.com/Int
ABOUT YOUR SERVICE TTY SUPPORT
TTY (Text Telephony) and TDD (Telecommunications Device for
the Deaf) are supported by the Wireless Home Phone Base. In
order to use the TTY network, you must have a TTY-compatible
phone and be in TTY mode. Note that most digital wireless
devices are TTY-compatible.
Dial *983*889*n# to set the TTY mode.
• n = 0: TTY o mode. The standard voice speaking mode and
listening mode. This is the default setting.
• n = 1: TTY full mode. Transmit and receive the TTY characters.
• n = 2: VCO mode. Receive TTY characters but transmit by
speaking into the speaker.
• n = 3: HCO mode. Transmit TTY characters but receive by
listening to the receiver.

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IMPORTANT DEVICE AND SERVICE INFORMATION
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IMPORTANT DEVICE AND SERVICE INFORMATION
E911 SERVICE
For emergency calls, you may have to provide your location
address to the 911 operator.
POWER OUTAGES
The Wireless Home Phone Base has a battery in the event
of a power outage with talk time of approximately 3 hours
depending on environmental factors. However, a landline
phone requiring separate electric power to operate (e.g.,
cordless phones) connected to a Wireless Home Phone Base
will not place or receive calls (including 911 calls) during a
power outage.
If you experience a power outage and your battery is fully
depleted, it will be necessary to restart your device when
power is restored by sliding the On/O switch o and on.
DEVICE COMPATIBILITY
The Wireless Home Phone Base is not compatible with data
or messaging services, home security systems, fax service,
medical alert systems, medical monitoring systems, credit card
machines, IP/PBX Phone systems, or dial-up Internet service.
May not be compatible with your DVR/Satellite systems, please
check with your provider. DSL customers should contact
their provider before transferring a phone number to ensure
uninterrupted DSL Internet service.
The Wireless Home Phone Base cannot be used to make 500,
700, 900, 976, 0+ collect, operator assisted, or dial-around calls
(e.g. 1010-XXXX).
IMPORTANT DEVICE AND SERVICE INFORMATION
INHOME WIRING
Interconnecting to home telephone wiring is not necessary,
but is possible; however, it is not recommended unless you
possess sucient knowledge of electrical systems. Use with
home wiring requires the physical disconnection from other
services, including the landline coming into your home. Use
of a qualified licensed electrician is highly recommended.
Improper installation may result in phone equipment damage
or even a fire.

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FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS
What kind of phone do I need to work with the Wireless
Home Phone Base?
Most standard touch-tone phones may be used. Rotary phones
are not supported. Cordless phone systems provide the most
flexibility and allow you to easily place additional handsets
throughout your home. Cordless phone systems still need to be
plugged into a power outlet.
During a power outage, a standard corded phone which doesn’t
require electrical power is needed.
How do I install my Wireless Home Phone Base?
Refer to pages 6-8 of this guide for the most common installation
methods. Other helpful information:
• Installation near a window or outside wall is strongly
recommended to ensure the strongest possible wireless
signal in order to maximize voice quality.
• If your voice quality is unacceptable, your device may not
have sucient signal strength (green bars). You may need
to relocate the device to another area of your home with a
stronger wireless signal.
Will my Wireless Home Phone Base work in areas with no or
low wireless signal strength?
A strong wireless signal (three to five green bars) is
recommended for optimal performance. A moderate signal
(one to two green bars) may be sucient. If you do not see
three to five green bars, you may want to choose an
alternate location.
FREQUENTLY ASKED QUESTIONS Does the Wireless Home Phone Base support data or text
messaging?
No, only voice services are supported.
Why don’t I see the name of the caller on Caller ID?
The Wireless Home Phone Base, similar to other wireless
devices, supports calling number identification.
However, contact names stored on your cordless home phone
may display for incoming calls.
Do I need broadband Internet service for the Wireless Home
Phone Base to work?
No, the service is provided through the Consumer Cellular
wireless network.
Can I move my Wireless Home Phone Base and use it in
another location?
Yes, you can use your device anywhere in the U.S. where
Consumer Cellular is authorized to provide wireless services.
All you need is an available wireless signal and power outlet.
When I dial a seven-digit number using the Wireless Home
Phone Base, I get a message that the number cannot be
completed as dialed. Does the Wireless Home Phone Base
support seven-digit dialing?
The Wireless Home Phone Base requires 10-digit dialing for
domestic calls in most areas.